Nextcloud offers their open source,
self-hosted Content Collaboration Platform, combining what they describe as an easy user
interface for consumer-grade cloud solutions with the security and
compliance measures enterprises need. Nextcloud brings together
universal access to data through mobile, desktop and web interfaces with
next-generation, on-premise secure communication and collaboration
features like real-time document editing, chat and video calls, putting
them under…
N/A
Zoom Workplace
Score 8.4 out of 10
N/A
Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.
Skype is Windows only, so it's completely unusable for us. It's got poor audio and video quality too. Microsoft Teams, at least on Linux, is incredibly slow. I once timed it--it took 45 seconds from hitting enter in the browser location bar until the Teams channels were usable. …
Features
Nextcloud
Zoom Workplace
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Nextcloud
8.2
11 Ratings
2% below category average
Zoom Workplace
-
Ratings
Versioning
5.09 Ratings
00 Ratings
Video files
8.610 Ratings
00 Ratings
Audio files
10.09 Ratings
00 Ratings
Document collaboration
10.09 Ratings
00 Ratings
Access control
7.811 Ratings
00 Ratings
File search
7.010 Ratings
00 Ratings
Device sync
9.011 Ratings
00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Nextcloud
8.8
11 Ratings
2% above category average
Zoom Workplace
-
Ratings
User and role management
7.811 Ratings
00 Ratings
File organization
9.310 Ratings
00 Ratings
Device management
9.39 Ratings
00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Nextcloud
7.9
10 Ratings
9% below category average
Zoom Workplace
-
Ratings
Performance
4.410 Ratings
00 Ratings
Reliability
9.310 Ratings
00 Ratings
Storage Reports
10.08 Ratings
00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Nextcloud
-
Ratings
Zoom Workplace
8.3
962 Ratings
1% above category average
High quality audio
00 Ratings
8.5954 Ratings
High quality video
00 Ratings
8.6954 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Nextcloud
-
Ratings
Zoom Workplace
8.5
961 Ratings
3% above category average
Desktop sharing
00 Ratings
9.2960 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Nextcloud
-
Ratings
Zoom Workplace
8.5
967 Ratings
2% above category average
Calendar integration
00 Ratings
8.7879 Ratings
Meeting initiation
00 Ratings
9.1941 Ratings
Record meetings / events
00 Ratings
9.0917 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Nextcloud
-
Ratings
Zoom Workplace
8.1
832 Ratings
0% above category average
Live chat
00 Ratings
8.8814 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Nextcloud
-
Ratings
Zoom Workplace
8.8
822 Ratings
12% above category average
User authentication
00 Ratings
8.7719 Ratings
Participant roles & permissions
00 Ratings
8.8789 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Nextcloud
-
Ratings
Zoom Workplace
7.8
209 Ratings
6% below category average
Hosted PBX
00 Ratings
7.598 Ratings
Multi-level Interactive Voice Response (IVR)
00 Ratings
7.7123 Ratings
Directory of employee names
00 Ratings
8.3194 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Nextcloud
-
Ratings
Zoom Workplace
8.0
228 Ratings
5% below category average
Answering rules
00 Ratings
8.5169 Ratings
Call recording
00 Ratings
9.0206 Ratings
Call park
00 Ratings
8.0129 Ratings
Call screening
00 Ratings
7.5145 Ratings
Message alerts
00 Ratings
7.9182 Ratings
Business SMS/External Messaging
00 Ratings
7.6121 Ratings
Voicemail Transcription
00 Ratings
7.1167 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Nextcloud
-
Ratings
Zoom Workplace
8.5
252 Ratings
0% above category average
Mobile app for iOS
00 Ratings
8.5222 Ratings
Mobile app for Android
00 Ratings
8.5157 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
For a SOHO business, this solution is ideal. You don't need to administrative overhead of other products like GSuite, and it saves licensing costs. The maintenance effort is minimal as long as you use their default applications. Migrations to newer versions can be done with a few commands and run automatically. If you're planning on using Nextcloud in large deployments with many users, you'll start to see higher costs on your resources and maintenance. There will be a point at which Gsuite becomes easier to manage.
Integration with other products and the AI summaries have been huge wins for Zoom Workplace in our organization. They have been life changing for our team. Also, being able to make and receive calls from our cell phones rather than have to give out personal cell phone numbers has been wildly successful with our attorneys.
I love how easy it is to set the focus on the presenter. It is annoying when people don't spotlight themselves as a presenter, so you get to see the whole gallery of attendees in smaller, two-inch windows.
I like the capability of having break-out rooms. Even though I don't use them very often, it is nice to have them available if the right situation presents itself for smaller group chats.
The recording quality is better than I have experienced with other products (Microsoft Teams, WebEx, etc.), and the fact that it is already an MP4, so I don't have to convert it for publishing on our intranet is huge to me.
Allow a way to group individual people chats - not channels just individual peeps into groups for ease of finding - like how you can group shared calendars into sections in Outlook
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
I never needed support as everything always worked fine. The documentation on Nextcloud website is extensive and clear. The community is very active on the forum and should support you if you don't already find what you are looking for.
Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
Nextcloud stacks up pretty well against Mattermost and ownCloud. I really appreciate the fact that Nextcloud seems to integrate with other products pretty seamlessly and allows for extensibility that our product team can extend and improve functionality without a tremendous ramp-up time. We once used ownCloud in previous years, but they went the wrong way, and have found Nextcloud to be the right direction over time.
Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.