What users are saying about
4 Ratings
10 Ratings
4 Ratings
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Score 7.8 out of 100
10 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Nuclino

One of the best tools for small team wiki/collaboration site. After setting things up in a day, there was almost no learning curve for the users. Not the best solution for bigger teams though. Because of the mobile apps, the user can be productive while on the move too! Desktop and web version are working fine.
Anonymous | TrustRadius Reviewer

Paymo

Beautiful interface throughout, easy setup, most natural progressions are fluid and easy to use. Browser functionality allows us to use it cross-platform. Very reasonable pricing model as well. We have had a little trouble using Paymo for the entire creative process to have proofs reviewed and approved. Also, have to use external forms to have work submitted from campus.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Nuclino
7.8
Paymo
7.1
Task Management
Nuclino
8.0
Paymo
8.4
Mobile Access
Nuclino
7.1
Paymo
7.4
Search
Nuclino
7.2
Paymo
Visual planning tools
Nuclino
9.0
Paymo
Resource Management
Nuclino
Paymo
8.0
Gantt Charts
Nuclino
Paymo
8.0
Scheduling
Nuclino
Paymo
7.4
Team Collaboration
Nuclino
Paymo
6.0
Support for Waterfall Methodology
Nuclino
Paymo
5.0
Document Management
Nuclino
Paymo
6.4
Email integration
Nuclino
Paymo
5.1
Timesheet Tracking
Nuclino
Paymo
9.0
Budget and Expense Management
Nuclino
Paymo
7.8

Communication

Nuclino
7.0
Paymo
Notifications
Nuclino
8.0
Paymo
Discussions
Nuclino
4.0
Paymo
Internal knowledgebase
Nuclino
9.0
Paymo

File Sharing & Management

Nuclino
7.6
Paymo
Versioning
Nuclino
7.3
Paymo
Document collaboration
Nuclino
8.4
Paymo
Access control
Nuclino
7.8
Paymo
Advanced security features
Nuclino
7.0
Paymo

Professional Services Automation

Nuclino
Paymo
8.3
Quotes/estimates
Nuclino
Paymo
8.0
Invoicing
Nuclino
Paymo
9.0
Project & financial reporting
Nuclino
Paymo
8.0

Pros

Nuclino

  • Clean simple interface where users can onboard quickly and get to documenting - no "plugins" that the user has to learn to use.
  • Great structuring method which shows on the left-hand side allowing the user to drag-n-drop items in the hierarchy where they are needed quickly.
  • Ability to view history to see changes and export content into word and PDF formats.
  • Great search interface that quickly shows the results using auto-complete in keeping with the clean interface.
Anonymous | TrustRadius Reviewer

Paymo

  • The ability to code exactly what time I worked on a project enables me to bill clients more accurately and within different minimums, which besides more accurately tracking time, this has been extremely helpful as I negotiate contracts for services and offer different deals with potential clients. Some are billed to the minute, some in 15-minute minimums, and some in 20-minute blocks.
  • The live reports are great, showing time spent in the minimums that I've set, while also including as much detail as I wish to share.
  • I've now started just writing my notes into the tracker, which are then carried into the live reports - this eases my needing to send logs to clients, as well as helping me to keep projects on track.
Daniel Summers Jr | TrustRadius Reviewer

Cons

Nuclino

  • No real offline use is possible.
  • For small teams it's ok, but pricing is too high if lots of employees need to work with it.
Anonymous | TrustRadius Reviewer

Paymo

  • It would be really helpful if on the timer tool, they asked you to switch projects when you stop the timer, so it could fill that time in right away for you.
  • I never use the 'My Tasks' because I don't fully understand how to integrate it to be useful to what our purposes are in Paymo. Some Youtube tutorials might be helpful
Kaitlin Berg | TrustRadius Reviewer

Support Rating

Nuclino

Nuclino 8.0
Based on 1 answer
The Nuclino knowledge base is good. Most answers to your questions can be found there. I didn't need to contact support at all.
Anonymous | TrustRadius Reviewer

Paymo

Paymo 8.0
Based on 2 answers
Not quite as quick to respond as I'd like but very helpful either way.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Nuclino

Nuclino is the clear winner when it comes to ease of use for both the administrator and user. Less setup time and less "training" time. The streamlined interface is quick and intuitive to learn and is not cluttered as compared to Confluence. Every tool you need to use to create a page or administer the workspace is available immediately on screen or by right-clicking. In contrast, Confluence buries many tools in administrative interfaces and only allows use of some features once you make several clicks to include a "macro" or "plug-in". We use both tools and I get complaints constantly from my team about how complicated Confluence can get just to author a quick page.
Anonymous | TrustRadius Reviewer

Paymo

We still use Trello and Slack, but Basecamp and HubSpot are too much for our operation to manage or integrate. Paymo is missing some of the tracking features of HubSpot and isn't as universally used as Basecamp but we've been with them for 8 years and they seem to know what matters most to their user base
Neal Bauer | TrustRadius Reviewer

Return on Investment

Nuclino

  • Having a central documentation allowed users to find data more quickly, which resulted in 50% less "question" type bugs that would appear in our queue.
  • Collaborating documentation before development resulted in less bugs; this is part process but the ease of sharing and making related documentation easy to access encouraged users into adapting the process.
  • Increased use in documentation allows support response time to be higher for triage since supporting documentation is ready to go.
Anonymous | TrustRadius Reviewer

Paymo

  • Gives me more accurate time that I've spent on projects compared to older methods I've used.
  • Has data that I can pull together, for example my boss wanted to know the percentage of time I'd spent working on projects for one client compared to everything else - I was able to give them an accurate percentage.
  • Forces you to stay on top of jobs, which can lengthen the time to complete something
Heather Miller | TrustRadius Reviewer

Screenshots

Pricing Details

Nuclino

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Nuclino Editions & Modules

Additional Pricing Details

Paymo

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
11.95*

* per user/per month

Paymo Editions & Modules

Edition
Small Office11.951
Business18.951
  1. per user/per month
Additional Pricing Details
Free version available for freelancers.

Rating Summary

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