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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Odoo

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Odoo, from the Belgium-headquartered multinational company of the same name, is a suite of business applications for managing the sales pipeline. It also comprises a PoS and inventory management modules, scaling to a warehouse or retail management solution.

    $31.10

    per month per user

    SAP Commerce Cloud

    Score8.2 out of 10
    N/ASAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
    Pricing
    OdooSAP Commerce Cloud
    Editions & Modules
    Standard
    $31.10
    per month per user
    Custom
    $46.70
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    OdooSAP Commerce Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee-$49,321,250 per app/ per user/ per monthNo setup fee
    Additional DetailsA discount is offered for new users for the first 12 months of use for the initial users purchased. ($24.90 instead of $31.10 for Standard)—
    More Pricing Information
    Community Pulse
    OdooSAP Commerce Cloud
    Considered Both Products
    Odoo
    No answer on this topic
    SAP
    Chose SAP Commerce Cloud
    Against Odoo: SAP Commerce Cloud is primarily an e-commerce platform as we call it, a vertical solution. Odoo on the other hand is a Monolithic ERP with an E-commerce app not specifically designed for high performance on the web. Against Shopify: Shopify is more of an …
    Incentivized
    Key User Insights
    Would buy again
    47%
    Would buy again
    7 Answers
    97%
    Would buy again
    89 Answers
    Delivers good value for the price
    50%
    Delivers good value for the price
    6 Answers
    93%
    Delivers good value for the price
    77 Answers
    Happy with the feature set
    53%
    Happy with the feature set
    8 Answers
    96%
    Happy with the feature set
    88 Answers
    Lived up to sales and marketing promises
    40%
    Lived up to sales and marketing promises
    4 Answers
    91%
    Lived up to sales and marketing promises
    60 Answers
    Implementation went as expected
    31%
    Implementation went as expected
    4 Answers
    91%
    Implementation went as expected
    73 Answers
    Features
    OdooSAP Commerce Cloud
    Payroll Management
    Comparison of Payroll Management features of Odoo and SAP Commerce Cloud
    Feature
    Odoo
    5.7
    10 Ratings
    28% below category average
    SAP Commerce Cloud
    -
    Ratings
    Pay calculation8.79 Ratings00 Ratings
    Benefit plan administration8.78 Ratings00 Ratings
    Direct deposit files9.29 Ratings00 Ratings
    Customization
    Comparison of Customization features of Odoo and SAP Commerce Cloud
    Feature
    Odoo
    8.4
    13 Ratings
    10% above category average
    SAP Commerce Cloud
    -
    Ratings
    API for custom integration8.511 Ratings00 Ratings
    Plug-ins8.313 Ratings00 Ratings
    Security
    Comparison of Security features of Odoo and SAP Commerce Cloud
    Feature
    Odoo
    8.9
    14 Ratings
    5% above category average
    SAP Commerce Cloud
    -
    Ratings
    Single sign-on capability9.510 Ratings00 Ratings
    Role-based user permissions8.214 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Odoo and SAP Commerce Cloud
    Feature
    Odoo
    7.1
    16 Ratings
    6% below category average
    SAP Commerce Cloud
    -
    Ratings
    Dashboards6.516 Ratings00 Ratings
    Standard reports6.916 Ratings00 Ratings
    Custom reports7.816 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Odoo and SAP Commerce Cloud
    Feature
    Odoo
    5.2
    13 Ratings
    39% below category average
    SAP Commerce Cloud
    -
    Ratings
    Accounts payable7.613 Ratings00 Ratings
    Accounts receivable7.613 Ratings00 Ratings
    Global Financial Support7.112 Ratings00 Ratings
    Primary and Secondary Ledgers7.212 Ratings00 Ratings
    Journals and Reconciliations7.113 Ratings00 Ratings
    Configurable Accounting8.013 Ratings00 Ratings
    Standardized Processes7.012 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Odoo and SAP Commerce Cloud
    Feature
    Odoo
    6.7
    18 Ratings
    17% below category average
    SAP Commerce Cloud
    -
    Ratings
    Inventory tracking8.218 Ratings00 Ratings
    Automatic reordering8.816 Ratings00 Ratings
    Location management8.915 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Odoo and SAP Commerce Cloud
    Feature
    Odoo
    6.3
    16 Ratings
    23% below category average
    SAP Commerce Cloud
    -
    Ratings
    Pricing8.816 Ratings00 Ratings
    Order entry8.516 Ratings00 Ratings
    Credit card processing7.313 Ratings00 Ratings
    Cost of goods sold8.614 Ratings00 Ratings
    Order Orchestration8.512 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Odoo and SAP Commerce Cloud
    Feature
    Odoo
    3.3
    12 Ratings
    78% below category average
    SAP Commerce Cloud
    -
    Ratings
    Billing Management7.912 Ratings00 Ratings
    Cash and Asset Management7.311 Ratings00 Ratings
    Travel & Expense Management6.911 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting6.510 Ratings00 Ratings
    Period Close8.110 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Odoo and SAP Commerce Cloud
    Feature
    Odoo
    1.0
    6 Ratings
    153% below category average
    SAP Commerce Cloud
    -
    Ratings
    Budgeting and Forecasting1.06 Ratings00 Ratings
    Project Costing1.05 Ratings00 Ratings
    Cost Capture1.05 Ratings00 Ratings
    Capital Project Management1.05 Ratings00 Ratings
    Customer Contract Compliance1.05 Ratings00 Ratings
    Project Revenue Recognition1.05 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Odoo and SAP Commerce Cloud
    Feature
    Odoo
    3.3
    8 Ratings
    73% below category average
    SAP Commerce Cloud
    -
    Ratings
    Project Planning and Scheduling9.98 Ratings00 Ratings
    Task Insight for Project Managers9.97 Ratings00 Ratings
    Project Mobile Functionality9.87 Ratings00 Ratings
    Definable Resource Pools8.97 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of Odoo and SAP Commerce Cloud
    Feature
    Odoo
    3.2
    8 Ratings
    79% below category average
    SAP Commerce Cloud
    -
    Ratings
    Award Lifecycle Management10.07 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Odoo and SAP Commerce Cloud
    Feature
    Odoo
    7.8
    11 Ratings
    9% above category average
    SAP Commerce Cloud
    -
    Ratings
    Bids Analyzed and Compared8.77 Ratings00 Ratings
    Contract Authoring6.77 Ratings00 Ratings
    Contract Repository7.67 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated8.510 Ratings00 Ratings
    Supplier Management8.08 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of Odoo and SAP Commerce Cloud
    Feature
    Odoo
    9.8
    5 Ratings
    37% above category average
    SAP Commerce Cloud
    -
    Ratings
    Risk Repository10.02 Ratings00 Ratings
    Control Management10.05 Ratings00 Ratings
    Control Efficiency Assessments10.04 Ratings00 Ratings
    Issue Detection10.03 Ratings00 Ratings
    Remediation and Certification10.02 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Odoo and SAP Commerce Cloud
    Feature
    Odoo
    6.8
    7 Ratings
    3% below category average
    SAP Commerce Cloud
    -
    Ratings
    Transportation Planning and Optimization9.05 Ratings00 Ratings
    Transportation Execution Management10.05 Ratings00 Ratings
    Trade and Customs Management9.44 Ratings00 Ratings
    Fulfillment Management8.96 Ratings00 Ratings
    Warehouse Workforce Management10.05 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Odoo and SAP Commerce Cloud
    Feature
    Odoo
    8.0
    9 Ratings
    7% above category average
    SAP Commerce Cloud
    -
    Ratings
    Production Process Design6.36 Ratings00 Ratings
    Production Management6.17 Ratings00 Ratings
    Configuration Management8.46 Ratings00 Ratings
    Work Execution8.67 Ratings00 Ratings
    Manufacturing Costs8.67 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Odoo and SAP Commerce Cloud
    Feature
    Odoo
    8.7
    11 Ratings
    17% above category average
    SAP Commerce Cloud
    -
    Ratings
    Forecasting8.711 Ratings00 Ratings
    Inventory Planning8.811 Ratings00 Ratings
    Performance Monitoring7.910 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Odoo and SAP Commerce Cloud
    Feature
    Odoo
    8.9
    6 Ratings
    19% above category average
    SAP Commerce Cloud
    -
    Ratings
    Proposal Management10.06 Ratings00 Ratings
    Product Master Data Management9.96 Ratings00 Ratings
    Online Storefront
    Comparison of Online Storefront features of Odoo and SAP Commerce Cloud
    Feature
    Odoo
    -
    Ratings
    SAP Commerce Cloud
    7.8
    104 Ratings
    0% below category average
    Product catalog & listings00 Ratings8.699 Ratings
    Product management00 Ratings8.1100 Ratings
    Bulk product upload00 Ratings8.196 Ratings
    Branding00 Ratings7.490 Ratings
    Mobile storefront00 Ratings7.291 Ratings
    Product variations00 Ratings8.092 Ratings
    Website integration00 Ratings8.097 Ratings
    Visual customization00 Ratings7.694 Ratings
    CMS00 Ratings7.195 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Odoo and SAP Commerce Cloud
    Feature
    Odoo
    -
    Ratings
    SAP Commerce Cloud
    8.1
    95 Ratings
    6% above category average
    Abandoned cart recovery00 Ratings8.014 Ratings
    Checkout user experience00 Ratings8.394 Ratings
    Online Payment System
    Comparison of Online Payment System features of Odoo and SAP Commerce Cloud
    Feature
    Odoo
    -
    Ratings
    SAP Commerce Cloud
    7.7
    82 Ratings
    8% below category average
    eCommerce security00 Ratings7.782 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Odoo and SAP Commerce Cloud
    Feature
    Odoo
    -
    Ratings
    SAP Commerce Cloud
    7.9
    93 Ratings
    3% above category average
    Promotions & discounts00 Ratings7.787 Ratings
    Personalized recommendations00 Ratings8.184 Ratings
    SEO00 Ratings7.982 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Odoo and SAP Commerce Cloud
    Feature
    Odoo
    -
    Ratings
    SAP Commerce Cloud
    8.1
    94 Ratings
    1% above category average
    Multi-site management00 Ratings7.987 Ratings
    Order processing00 Ratings8.490 Ratings
    Inventory management00 Ratings8.282 Ratings
    Shipping00 Ratings7.981 Ratings
    Custom functionality00 Ratings7.987 Ratings
    Best Alternatives
    OdooSAP Commerce Cloud
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OdooSAP Commerce Cloud
    Likelihood to Recommend
    7.5
    (22 ratings)
    8.1
    (104 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    8.4
    (5 ratings)
    Usability
    8.6
    (14 ratings)
    8.0
    (38 ratings)
    Support Rating
    1.0
    (6 ratings)
    7.0
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    9.6
    (48 ratings)
    Product Scalability
    -
    (0 ratings)
    9.6
    (48 ratings)
    User Testimonials
    OdooSAP Commerce Cloud
    Likelihood to Recommend
    Odoo
    It is well suited for inventory tracking, shipping and sales work flows. While some customization is needed to make it functional, if done correctly Odoo can serves as a powerful one stop shop for all of a businesses needs. The ease of customization for email templates, both for sales communications and marketing outreach leaves something to be desired. Perhaps our team hasn't explored this fully enough. I have personally found it intimidating in trying to construct a news letter using the email marketing module
    Incentivized
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    SAP
    SAP Commerce Cloud is well-suited for large enterprises requiring robust personalization, seamless multi-channel integration, and the ability to handle high-volume transactions, especially during peak periods like Black Friday. Its scalability and advanced features make it ideal for businesses needing to manage complex product catalogs and global operations.Enough development capacities are needed to have a best in class shop
    Incentivized
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    Pros
    Odoo
    • The creation of products is extremely simple, I like that it does not complicate you to put a lot of detail, of course if you want to put more detailed information later it allows you to do it without problems
    • The fact that I can manage my inventory of my warehouse is very convenient, I only generate my stock report of the products we have in stock and taking inventory is easier
    • The management of opportunities in the CRM is also great, because the guys from the sales department generate their opportunity, place what their client is requiring and we, the logisticians, can automatically generate the quote for what they are requesting, and from there they can only download their quote and send it to their clients.
    Incentivized
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    SAP
    • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
    • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
    Incentivized
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    Cons
    Odoo
    • Customer service is nonexistent. You will need a 3rd party to assist you.
    • The system has an open app for integrating with other programs. These are developed by third parties and can be hit or miss in functionality.
    • The system offers great flexibility; however, it is too much and requires coding. For example, changing a Sales order PDF requires coding to modify the document.
    • Initial implementation is clunky and seems to require a 3rd party just for setup.
    Incentivized
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    SAP
    • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
    • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
    Incentivized
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    Likelihood to Renew
    Odoo
    No answers on this topic
    SAP
    SAP Commerce and Spartacus together becomes one of the omnichannel powerhouse of commerce application. It also comes with edge advantage with out of the box integrations with many SAP applications and also non-SAP applciations which gives it edge advantage over other tools. The main reason being the integration becomes easier as SAP shares the common data schema and model across all its product line and new feature releases are compatible with all the SAP product line.
    Incentivized
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    Usability
    Odoo
    Once you complete the training with Odoo, you have a great grasp of how the system works, and most every feature is intuitive- There is rarely a task within Odoo that I get frustrated trying to figure out- I can typically look through the system and find what I need to do, and if I ever do need support, the Odoo Support team is excellent
    Incentivized
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    SAP
    More true headless and a more rationale pricing. Since moving from the Hzbris Monolyth towards SAP Commerce Cloud a lot of progress has been made, but dissecting the monolyth into composable components where you just pay for what you use is still a longer journey and here pricing should be more realistic. Things become so expensive once they have the SAP stamp on them (example the SAP CIAM)
    Incentivized
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    Support Rating
    Odoo
    Easy - there is NO SUPPORT (like in ABSOLUTELY NOTHING!!!!!!!). Even for legally mandatory requirements where the system MUST work, they will gladly take a month to get back to you with a NON-answer. We couldn't even get our bank statements correctly into Odoo for 2 months - leading to no reconciliation and the company accounts were a mess (still are!!) as a result - Completely irresponsible. Have not EVEN had an apology from Odoo - they couldn't care less !!
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    SAP
    We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
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    Implementation Rating
    Odoo
    No answers on this topic
    SAP
    Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
    Incentivized
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    Alternatives Considered
    Odoo
    We decided to go with Odoo over Netsuite due to a few factors. Price was a big reason why, Netsuite is the most expensive ERP we vetted. I also did not have a great experience with Netsuite at my last job. I was on the roll out team and it did not work as promised for POS, inventory managing or reporting, it crashed constantly in the middle of using it. Just over all very poor. Considering it is owned by Oracle and the most expensive, you would think it would be able to function on some sort of base level. That company ended up terminating their contract with Netsuite early and going with a different company.
    We don't have crashing or error issues. I can complete receives, cycle counts etc and all of my information saves. Visually, Odoo is more satisfying also.
    Incentivized
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    SAP
    SAP Cloud is much better than GoDaddy. it was a smooth transition and every aspect of the program is easier. My scalability increased greatly from GoDaddy to SAp Commerce Cloud and sales are now tracked easier and inventory is at the touch of a button, making sales much easier than previous software.
    Incentivized
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    Scalability
    Odoo
    No answers on this topic
    SAP
    The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
    Incentivized
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    Return on Investment
    Odoo
    • In older versions, it was super expensive to make it even work. You had to hire third-party developers all the time.
    • Newest versions have better built in functionality.
    • Cost is pretty high. Odoo plus developers to support it could bankrupt a small business.
    Incentivized
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    SAP
    • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
    • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
    • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
    • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
    • SAP Commerce has helped our client to integrate the Recommendation tool ISS which is easy to configure after this tool product sale is increased. The best thing was that integration was very easy and quick.
    • One option of Blue/Green deployment helping us to check the production release in advance on production environment. Prev we don't have this option and many times face P1 issue in prod which had ruined client reputation. But now this feature is helping lot
    Incentivized
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    ScreenShots

    Odoo Screenshots

    Screenshot of Odoo HomeScreenshot of Odoo ProjectScreenshot of Odoo Website GeneralScreenshot of Odoo POSScreenshot of Odoo AccountingScreenshot of Odoo Inventory

    SAP Commerce Cloud Screenshots

    Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts