What users are saying about
1 Ratings
12 Ratings
1 Ratings
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Score 8 out of 100
12 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

EHR 24/7

Smaller doctor or dental offices would be fine using Office Ally for patient visits and appointments; it's easy to use and learn, and I'm able to handle most needs with it. For a larger practice, there are better, more technologically advanced software products that would offer more streamlined and professional statements, schedules, and accounting needs.
Anonymous | TrustRadius Reviewer

WebPT

WebPT is well-suited for adult and geriatric physical, occupational, and speech therapy clinics.WebPT seems so robust that in cases where thorough documentation is less necessary, it might be over-burdening.
Michelle Underhill, MA, CCC-SLP | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

EHR 24/7
5.0
WebPT
Financial Reporting
EHR 24/7
5.0
WebPT

Patient Scheduling

EHR 24/7
8.5
WebPT
Rule-based scheduling
EHR 24/7
9.0
WebPT
Automated appointment reminders
EHR 24/7
8.0
WebPT

Medical Security and Privacy

EHR 24/7
8.0
WebPT
HIPAA compliance
EHR 24/7
8.0
WebPT
Role-based permission levels
EHR 24/7
8.0
WebPT

Workflow and Scale

EHR 24/7
7.0
WebPT
Multi-office / multi-physician capabilities
EHR 24/7
7.0
WebPT

Pros

EHR 24/7

  • Very user friendly - click and add an appointment right on the calendar.
  • Able to see the whole office schedule, all doctors, at once.
  • Automatic reminders sent at different intervals to remind patients of their upcoming appointments.
Anonymous | TrustRadius Reviewer

WebPT

  • They have the best EMR for documentation I have seen. It covers G-codes, Progress note frequency, KX modifier, and many others.
  • Service is second to none. They are prompt/ polite and efficient.
  • They stay current with changes in documentation requirements and practice patterns.
Dan Garcia | TrustRadius Reviewer

Cons

EHR 24/7

  • There needs to be a way to print patient visit summaries for a date range vs printing one summary for each appointment, one at a time.
  • It would be helpful if the top row of the calendar, showing doctors/practitioners names, would remain on the screen when scrolling to the end of the day. Appointments get scheduled under the wrong doctor at times because the names disappear and columns get confused.
  • There should be a way to view/print/download what has been paid, per patient, to the office in one place vs searching for payments under the Accounting Tab and payments tracked under Patient visits.
Anonymous | TrustRadius Reviewer

WebPT

  • I do wish that in addition to marking an original document as "AMENDED" when a change is required, they would inset or in some other way highlight any amended text in the final copy.
  • Though it is rare, the system does occasionally go offline. Those times are usually very brief and have not happened much in the 7 years we have been with them.
  • When we started with WebPT, we could call and get instant customer service. Now we have to email or leave a message and wait for a reply. Usually they reply within a few hours though.
Heather Hackworth | TrustRadius Reviewer

Usability

EHR 24/7

No score
No answers yet
No answers on this topic

WebPT

WebPT 8.0
Based on 1 answer
Usability is great except some glitches. I will give 70 out of 100 because it isn't a perfect one. There are better software but they are more expensive.
Muhammad Hassan Hafeez | TrustRadius Reviewer

Performance

EHR 24/7

No score
No answers yet
No answers on this topic

WebPT

WebPT 9.0
Based on 1 answer
WebPT performs well when you comply with their recommended upload speed.WebPT coordinates effortlessly with Kareo, giving my practice a full, compliant EHR that feeds seamlessly into medical billing.
Michelle Underhill, MA, CCC-SLP | TrustRadius Reviewer

Support Rating

EHR 24/7

EHR 24/7 6.0
Based on 1 answer
I haven't had to call too many times to get help with Office Ally but when I have had to call, I haven't always had the best customer service. It seems that I am bugging the person I reach when I call for technical support because I'm usually reminded that there are videos to watch for technical support help. On the flip side, there have been times that I called for help and was treated how you assume you'll be treated when you call for help - with grace, dignity, professionalism, and respect.
Anonymous | TrustRadius Reviewer

WebPT

WebPT 7.0
Based on 2 answers
Best in the market but UI needs improvement. Maintenance should be on Sundays. Glitches should be fixed. Forms should be smarter and shorter.
Muhammad Hassan Hafeez | TrustRadius Reviewer

Alternatives Considered

EHR 24/7

No answers on this topic

WebPT

WebPT was just more organized and a lot more user-friendly. They made the transition from paper to EMR very easy. We have had WebPT since 2012.
Brad Mc Mahon | TrustRadius Reviewer

Return on Investment

EHR 24/7

  • We are able to have appointments clearly scheduled weeks and months ahead of time so we save money by knowing when to have doctors come in or work elsewhere - we aren't having to pay a doctor to be here when there aren't patients scheduled.
  • We are able to pay doctors based on the number of office visits they have had with patients vs having to pay a base salary for a doctor even if they did not see any patients.
Anonymous | TrustRadius Reviewer

WebPT

  • For me it is my secretary.
  • I can keep my medical records.
  • UI glitches are bad.
  • Maintenance more often.
Muhammad Hassan Hafeez | TrustRadius Reviewer

Screenshots

Pricing Details

EHR 24/7

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

EHR 24/7 Editions & Modules

Additional Pricing Details

WebPT

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

WebPT Editions & Modules

Edition
Enterprise$01
  1. Custom pricing
Additional Pricing Details
WebPT Enterprise packages are custom-made based on clinic needs, and prices vary accordingly.

Rating Summary

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