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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ON24

    Score7.5 out of 10
    N/AON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.N/A

    Streams.AI by PanTerra

    Score8.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content Management solutions which are delivered securely from the cloud through a browser-based client as well as mobile apps for smartphones and tablets, are designed to eliminate any on-premises deployed…

    $17.95

    per month per seat

    Pricing
    ON24Streams.AI by PanTerra
    Editions & Modules
    No answers on this topic
    Business Basic
    $17.95
    per month per seat
    Business Plus
    $24.95
    per month per seat
    Professional
    $29.95
    per month per seat
    Call Center
    $44.95
    per month per seat
    Offerings
    Pricing Offerings
    ON24Streams.AI by PanTerra
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—All plans are eligible for volume and term-based discounts.
    More Pricing Information
    Community Pulse
    ON24Streams.AI by PanTerra
    Considered Both Products
    Cvent
    No answer on this topic
    PanTerra Networks
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    137 Answers
    89%
    Would buy again
    87 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    102 Answers
    95%
    Delivers good value for the price
    86 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    143 Answers
    90%
    Happy with the feature set
    88 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    88 Answers
    94%
    Lived up to sales and marketing promises
    76 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    94 Answers
    94%
    Implementation went as expected
    77 Answers
    Features
    ON24Streams.AI by PanTerra
    Mobile Capabilities
    Comparison of Mobile Capabilities features of ON24 and Streams.AI by PanTerra
    Feature
    ON24
    9.7
    1 Ratings
    12% above category average
    Streams.AI by PanTerra
    -
    Ratings
    Responsive Design for Web Access10.01 Ratings00 Ratings
    Mobile Application9.01 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile10.01 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of ON24 and Streams.AI by PanTerra
    Feature
    ON24
    8.3
    413 Ratings
    1% below category average
    Streams.AI by PanTerra
    8.2
    1 Ratings
    5% below category average
    Calendar integration8.1356 Ratings8.21 Ratings
    Meeting initiation10.04 Ratings8.21 Ratings
    Integrates with social media10.03 Ratings00 Ratings
    Record meetings / events7.1395 Ratings8.21 Ratings
    Slideshows7.2392 Ratings00 Ratings
    Event registration7.5389 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of ON24 and Streams.AI by PanTerra
    Feature
    ON24
    8.3
    416 Ratings
    1% below category average
    Streams.AI by PanTerra
    -
    Ratings
    Live chat10.04 Ratings00 Ratings
    Audience polling6.8377 Ratings00 Ratings
    Q&A8.1413 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of ON24 and Streams.AI by PanTerra
    Feature
    ON24
    9.0
    384 Ratings
    5% above category average
    Streams.AI by PanTerra
    9.1
    1 Ratings
    14% above category average
    User authentication10.03 Ratings9.11 Ratings
    Participant roles & permissions8.9374 Ratings9.11 Ratings
    Confidential attendee list8.0357 Ratings00 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of ON24 and Streams.AI by PanTerra
    Feature
    ON24
    8.0
    390 Ratings
    6% below category average
    Streams.AI by PanTerra
    -
    Ratings
    Branding options8.5382 Ratings00 Ratings
    Integration to Marketing Automation7.9335 Ratings00 Ratings
    Attendee list export7.638 Ratings00 Ratings
    Virtual Event
    Comparison of Virtual Event features of ON24 and Streams.AI by PanTerra
    Feature
    ON24
    8.8
    42 Ratings
    9% above category average
    Streams.AI by PanTerra
    -
    Ratings
    Registration, RSVP, and ticketing10.01 Ratings00 Ratings
    Email marketing6.538 Ratings00 Ratings
    Livestreaming10.01 Ratings00 Ratings
    Audience engagement8.042 Ratings00 Ratings
    Event recording10.01 Ratings00 Ratings
    Virtual booths10.01 Ratings00 Ratings
    Networking9.01 Ratings00 Ratings
    Event analytics7.242 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of ON24 and Streams.AI by PanTerra
    Feature
    ON24
    -
    Ratings
    Streams.AI by PanTerra
    9.1
    1 Ratings
    7% above category average
    High quality audio00 Ratings9.11 Ratings
    High quality video00 Ratings9.11 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of ON24 and Streams.AI by PanTerra
    Feature
    ON24
    -
    Ratings
    Streams.AI by PanTerra
    7.7
    2 Ratings
    11% below category average
    Desktop sharing00 Ratings7.72 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of ON24 and Streams.AI by PanTerra
    Feature
    ON24
    -
    Ratings
    Streams.AI by PanTerra
    9.5
    4 Ratings
    11% above category average
    Hosted PBX00 Ratings10.04 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings8.53 Ratings
    Directory of employee names00 Ratings10.03 Ratings
    Call Management
    Comparison of Call Management features of ON24 and Streams.AI by PanTerra
    Feature
    ON24
    -
    Ratings
    Streams.AI by PanTerra
    8.6
    4 Ratings
    1% below category average
    Answering rules00 Ratings10.04 Ratings
    Call recording00 Ratings10.03 Ratings
    Call park00 Ratings10.04 Ratings
    Call screening00 Ratings7.83 Ratings
    Message alerts00 Ratings8.62 Ratings
    Business SMS/External Messaging00 Ratings3.92 Ratings
    Online Fax00 Ratings9.13 Ratings
    Voicemail Transcription00 Ratings9.11 Ratings
    Mobile apps
    Comparison of Mobile apps features of ON24 and Streams.AI by PanTerra
    Feature
    ON24
    -
    Ratings
    Streams.AI by PanTerra
    8.6
    3 Ratings
    3% below category average
    Mobile app for iOS00 Ratings10.03 Ratings
    Mobile app for Android00 Ratings7.31 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of ON24 and Streams.AI by PanTerra
    Feature
    ON24
    -
    Ratings
    Streams.AI by PanTerra
    8.5
    4 Ratings
    0% below category average
    Centralized communications management00 Ratings8.62 Ratings
    Team messaging00 Ratings7.33 Ratings
    Team document sharing00 Ratings9.11 Ratings
    Call and meeting analytics00 Ratings9.11 Ratings
    Best Alternatives
    ON24Streams.AI by PanTerra
    Small Businesses
    Whova
    Score9.6 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    Splash
    Score7.7 out of 10
    Webex Calling
    Score8.8 out of 10
    Enterprises
    Webex Events (formerly Socio)
    Score8.9 out of 10
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ON24Streams.AI by PanTerra
    Likelihood to Recommend
    6.8
    (461 ratings)
    7.8
    (98 ratings)
    Likelihood to Renew
    9.9
    (44 ratings)
    9.6
    (6 ratings)
    Usability
    9.0
    (28 ratings)
    7.5
    (16 ratings)
    Availability
    9.0
    (210 ratings)
    9.1
    (1 ratings)
    Performance
    7.7
    (8 ratings)
    9.1
    (1 ratings)
    Support Rating
    9.9
    (33 ratings)
    8.7
    (86 ratings)
    In-Person Training
    9.0
    (4 ratings)
    -
    (0 ratings)
    Online Training
    3.6
    (5 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    7.5
    (12 ratings)
    8.2
    (80 ratings)
    Configurability
    8.0
    (6 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    7.7
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    6.4
    (231 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    9.0
    (6 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    7.7
    (7 ratings)
    9.1
    (1 ratings)
    User Testimonials
    ON24Streams.AI by PanTerra
    Likelihood to Recommend
    Cvent
    I find that ON24 caters for all types of organisations, having it allows for more choice/options. The experience around virtual events if fantastic and the ON24 team is constantly improving the platform. If you want to run a virtual events programme where you want to generate leads and track engagement, then ON24 is the platform for you
    Incentivized
    Read full review
    PanTerra Networks
    One of the main draws of PanTerra Networks Streams is the unlimited calling, which was very enticing. We chose the platform over other models (per-call for example) because they simplified billing. While the video conferencing and messaging feel bare-bones or underdeveloped in comparison to other players in the market, the fact that the messaging is seamlessly integrated into the PBX makes it easy to use. The call routing systems are especially robust, which in the collections world is very important to be able to segment calls to different users.
    Incentivized
    Read full review
    Pros
    Cvent
    • Registration pages are easy to build and look clean
    • Console (audience view) offers many tools to use for presentations and to engage the audience
    • Reporting and analytics are robust and provide detailed reports that help us process attendees in our marketing database
    • Support team and responsive and helpful
    Incentivized
    Read full review
    PanTerra Networks
    • Attended or un-attended answering of incoming calls
    • Transfer calls to appropriate person
    • Integrates with cell phones for always available
    • Keeps a log of phone calls
    • Allows me to use messaging on my phone system and desktop
    • Allows me to manage user accounts
    Incentivized
    Read full review
    Cons
    Cvent
    • There was a recent update within the past year where the UX designer or developer thought it would be best to wide all titles from the audience view until they placed their mouse on top of the window. That was the worst mistake, as we have a moderator script where we tell the audience what each of the tool bars are and they can’t grasp what the tool is without putting their mouse there. From an accessibility standpoint point, it’s back to 1999 when there was no laws about accessibility.
    • Number one above is a major pain point.
    • ON24 needs to do a better job of introducing features and soliciting feedback from their customers vs making a high impactful change like #1 described above.
    Incentivized
    Read full review
    PanTerra Networks
    • While the faxes run smoothly, they sometimes take a while to go through. Things tend to lag.
    • There isn't a built-in live chat if you have a question.
    • Sometimes I have to call support to work through things instead of figuring it out on my own.
    Incentivized
    Read full review
    Likelihood to Renew
    Cvent
    ON24 is everything we expected and everything we needed. It's simple to use, extremely customizable, and scales very easily. The integration to our CRM makes ON24 major lead generator for our sales team from our established webinars series. We can automate lead delivery to our sales team as well. If anything, we will look to expand our partnership in the future.
    Incentivized
    Read full review
    PanTerra Networks
    In all likelihood, we will remain Panterra customers for many years. VoIP phone and messaging is a rapidly expanding and evolving market, however, and its possible a better solution will come along, but for now, Panterra Streams offers a compelling solution combining leading features, great customer service, and affordable pricing.
    Incentivized
    Read full review
    Usability
    Cvent
    97% of our attendees say it is the best trainings they have every attended. But they other 3% have a horrible experience (while watching the event live) interesting fact. On24 uses two different encoders for live vs OnDemand. I have never had issues with the On-Demand experience. My only complaints come during live events
    Incentivized
    Read full review
    PanTerra Networks
    Streams.AI by PanTerra is a great reliable service and that's what I want it to be. It's accessible wherever I am or however I am working - which is perfect. I would rate Streams.AI by PanTerra more highly if it required less steps and operated more functions in the background. I don't need any extra windows to do anything if it's working in my phone or connected to my email. So fewer steps and faster usage would improve my rating.
    Incentivized
    Read full review
    Reliability and Availability
    Cvent
    ON24 is always available when I have a question about a new feature, if I'm having issues during a live webinar, or if I'm having issues with a webinar on the backend. Our client support specialist, Heather Haines, has always been incredibly consistent with getting me the answers I need when I need them.
    Incentivized
    Read full review
    PanTerra Networks
    We have not experienced any outages or issues during business hours
    Incentivized
    Read full review
    Performance
    Cvent
    Sometimes (it may be my computer) i cant login to ON24. I create a new PW and then i still cant get in. I clear cache/try new browser etc. and nothing works. I come back in a few hours and its like the problem never existed, its the strangest thing. Outside of that everything works pretty seamless. We've ran into a few bumps with Marketo talking to ON24 and passing reg through but have that figured out now. Not being able to be on a VPN when connecting to webcam on the presenter side does cause issues for our government speakers.
    Incentivized
    Read full review
    PanTerra Networks
    Fantastic. Very happy!!! We love it and haven't had any issues.
    Incentivized
    Read full review
    Support Rating
    Cvent
    ON24 support is really good with the 24/5 support chat line, where someone actually responds within 30 seconds. The customers success team is also really good and our rep is very helpful with all our questions. Whenever we have more technical questions, she will bring on a IT designer or a tech specialist on our calls for additional comments and help.
    Incentivized
    Read full review
    PanTerra Networks
    Support was always very helpful when we called them. If they didn't know the answer right then, you can bet they were either going to either find the answer or find someone who knows the answer. We were never left hanging or had an unsatisfactory experience when contacting support.
    Incentivized
    Read full review
    In-Person Training
    Cvent
    Great communication and clarity
    Read full review
    PanTerra Networks
    No answers on this topic
    Online Training
    Cvent
    On24 has amazing ON-Demand trainings that you can use at anytime and they walk you through step by step on different topics/ they are always updating and innovating and putting out new trainings. I would highly reccomend the trainings and reading the documents they have created. They also do live webinars on a rolling basis that are filled with so much knowledge and Information
    Incentivized
    Read full review
    PanTerra Networks
    Everything was fantastic. Training was sufficient and everything was easy to use. It was provided on our schedule and was very clear. I did the training myself. Training person was very knowledgeable. We are very happy. Only two users. very happy very happy very happy very happy very happy very happy
    Incentivized
    Read full review
    Implementation Rating
    Cvent
    We had a few training's, which were broken up, and focused on specific areas of how to use the platform. Mostly though, a lot of it is just dedicating your time to learning and exploring what the possibilities are for enhancing your webinars
    Read full review
    PanTerra Networks
    The implementation was relatively quick and easy. We did have to wait to have someone assigned which took longer that I was hoping. We were able to get the phone system up and running within a day. So there was no disruption or too many voicemails to answer
    Incentivized
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    Alternatives Considered
    Cvent
    From what I've seen, ON24 is built specifically to meet the needs of event marketing (or marketing generally), versus the other platforms which are more about simply providing a mechanism to hold virtual meetings. The integration with sales and marketing systems is really valuable. I don't know about pricing differences, but if the competitors were comparable, I would still select ON24.
    Incentivized
    Read full review
    PanTerra Networks
    PanTerra Networks is viewed as more competitive, and close enough to win. Those other companies do offer more integrations off the shelve, and do have a more user friendly portal. Panterra does give the client a more personalized experience when it comes to the presentation, so the customer feels like they're getting a more personalized experience.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Cvent
    No answers on this topic
    PanTerra Networks
    Best pricing available. VERY HAPPY. Has not increased much at all.
    Incentivized
    Read full review
    Scalability
    Cvent
    The ON24 platform is straightforward to use and train clients on, which is a huge plus. Clients appreciate its features and simplicity. Internally, we receive valuable analytical data from webinar events, enabling the organization to make data-driven decisions. This helps us optimize strategies and drive success for B2B businesses effectively.
    Read full review
    PanTerra Networks
    We only have three phones and two users
    Incentivized
    Read full review
    Return on Investment
    Cvent
    • We get a lot of MQLs from our webinars. The integration with SFDC is a game changer over platforms that don't offer that integration.
    • The addition of emojis and chat to our event consoles has greatly increased our engagement.
    • We love marketing the fact that on-demand viewers can still submit questions and we'll answer them by email. Who else can say that?
    • We would like to be able to make changes to all console elements after events have taken place. Sometimes stuff just needs to be updated.
    • As we improve our audience segmentation, we are looking forward to the segment customization options that are now available on the console.
    • The webinars ON24 sponsors provide us with some great ideas for improving our overall strategic marketing.
    Incentivized
    Read full review
    PanTerra Networks
    • Very reliable. We make hundreds of calls outbound and there has never been a connectivity issue or otherwise
    • We decreased our monthly expense for reliable service by several hundred dollars
    • The onboarding support was the best we've ever experienced. They were on the phone while we hooked up every phone, tested, and got it all set up with ease.
    • Any changes needed after onboarding were difficult to accomplish without a call to customer service. Some of those calls to customer service made things more confusing
    Incentivized
    Read full review
    ScreenShots

    ON24 Screenshots

    Screenshot of Red Whale creates webinar series, Deep Dives, to engage General Practitioners.Screenshot of SAP Concur takes its customer activation workshops virtual with ON24.Screenshot of Atheanhealth broadcasts an authentic conversation with industry thought leaders to its audience.Screenshot of SAS creates webinar series, Analytics in 20, to education product best practices in short amount of time.Screenshot of NVIDIA creates always-on content library filled with webinars with ON24 Engagement Hub, segmented by different languages and geo-locations.Screenshot of ADP, using ON24 Target, creates personalized landing pages to encourage and accelerate ADP benefit enrollment.  This resource page has on-demand webinars, help articles and ways to immediately enroll.

    Streams.AI by PanTerra Screenshots

    Screenshot of some of the advanced collaboration features. Streams is an end-to-end cloud communications, collaboration, and file-sharing suite.Screenshot of the AppDesigner. PanTerra can set up the platform before deployment, but turnkey tools are also available to do more with its open API.Screenshot of the analytics and reporting dashboards. These offer access to customizable analytic performance data available for the life of an open account.Screenshot of PanTerra IP Phones, which feature safeguards like TLS, HTTPS certificates, call server redundancy, and SRTP for voice security. They also include mobile security options such as device lockout and admin tools for quick reassignment.