OpenText Core Endpoint Backup vs. Percona XtraBackup vs. Veeam Data Platform

Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.

Incentivized

Well suited to databases < 10TB. For larger than this, I would go with snapshots.

It is well-suited for most environments, from Small and medium businesses to large enterprises. But its cost may be prohibitive for smaller businesses with a limited budget. While there are multiple licensing levels, there may be a use case for creating a level between the community edition and the Foundation.

Incentivized

• It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
• It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
• It's safe and reliable. We have been using it for a couple of years now and had no major issues.
• Their phone support is excellent.
• It's also really easy to maintain your backed up data to reduce redundancy.

Incentivized

• Non-blocking backup : Backup process will not put any lock on the database.
• Fast recovery : As it's a file level backup so it's quite fast in both backup and recovery.
• Consistent backup : Xtrabackup always ensures consistent backup.
• Easy to configure and Use.
• Integration with clouds

• The ease of use in creating jobs and adding clients enables our new and less skilled administrators to work efficiently, quickly, and accurately.
• The same ease of use is essential for junior admins as well. Backups are quickly and accurately restored, allowing our networking team to bring clients back to production within expected times.
• The ability to create a restore for testing and to remove it quickly has proven to be an excellent asset for our production and DB teams.

Incentivized

• To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
• I have not had to do a restore at this time so I cannot comment on the restore process.
• I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.

Incentivized

• The only feature that could use some improvement is partial backup restores. For example, I have a multi-tenant database at the schema level running on a single Percona Server instance. As a tenant grows too large for the share instance or becomes a noisy neighbour we need to move a the tenants schema to its own instance with minimal downtime, meaning that we would run the new instance as a replica with replication filters until failover. In terms of doing a consistent backup, there may be challenges and it is currently possible with XtraBackup, but it would be great if the process was simplified and ensured to be consistent.

• On occasion, the 'reason' for a failed backup can be a little hard to understand. It would be nice if it were a bit more straightforward.
• I would love to run the platform natively on Linux, but I don't think it's an option.
• Sometimes, locating the correct update file for the platform software can be a bit confusing. If they had an option to download the correct update file from within the console, that would take some of the guesswork out of it.

Incentivized

I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.

Incentivized

I really have no complaints about Veeam Backup & Replication. Their service has been excellent and the cost is minimal in comparison to other services I checked out. Implementation wasn't simple and the Veeam Support team was there to help each step of the way.

Incentivized

Takes a bit of getting used to when you first set it up.

Incentivized

It is a very robust solution that has never failed. It also has perfect integration with Windows server volume shadow copies. The processing load is moved from the backup server to the backup proxy. Increased fault tolerance: you can store data on a separate machine, the backup repository. Can perform a bare metal restore.

Incentivized

I give Veeam Data Platform a rating of 9 for availability because it consistently performs reliably in critical data protection and recovery tasks. The platform is designed to minimize downtime, ensuring that backup and recovery processes are accessible when needed.While there may be rare instances of maintenance or minor application errors, these do not significantly affect the overall reliability of the system. Veeam’s strong architecture and features like high availability configurations further enhance its performance, allowing us to trust it in crucial situations. Overall, it has proven to be a dependable solution that meets our organization's needs effectively.

Incentivized

Veeam does a good job with backing up our servers in a timely manner. We are still at the beginning of our Veeam use and are pleased with the speed at which we can access the system as well as the backups and restore points. Veeam is definitely superior to our previous backup system in terms of speed and accessibility

Incentivized

Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.

Incentivized

If you pay for support it is great, otherwise you have to google.

Incentivized

The support team has never asked me to jump through silly hoops or waste time on pointless exercises. They seem to truly have a handle on what may be wrong. In fact, when we were having trouble getting our license renewal setup (because of yet another license migration at Veeam) a support incident got us connected to the right people to get our renewal done in time.

Incentivized

I rated the in-person training an 8 because it was generally effective and provided a solid foundation for understanding the Veeam Data Platform. The instructors were knowledgeable and engaged, making the sessions interactive. However, I felt that some topics could have been covered in more depth, and additional hands-on exercises would have further reinforced the learning experience. Overall, it was a positive training session that adequately prepared attendees for using the product, but there's room for improvement.

Incentivized

I gave it a rating of 7 because, although the online training offered valuable content and covered the essential aspects of the Veeam Data Platform, it lacked interactivity and opportunities for direct engagement with instructors. This made it challenging to ask questions or delve deeper into specific topics. Additionally, some sections felt a bit rushed, which could hinder a comprehensive understanding of more complex features. Overall, while the training was useful, improvements in interactivity and pacing could elevate the experience significantly.

Incentivized

Plan the process and then work through your plan, i know this should go without saying but its easy to get sidetracked. You tend to want to just get up and running so you can have that sigh of relief, spend the time to talk to your business stakeholder to see what goals they are trying to accomplish and how that may impact your plans first.

Incentivized

We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.

Incentivized

We have evaluated Mysqldump and MySQL Enterprise backup. Mysqldump is not a scalable solution. MEB is a paid and closed source. As we are truly open-source, we were looking for an open-source solution that was reliable and scalable. Xtrbackup has all the required features to fulfill our requirements.

I believe it's not possible to compare these three products, as none of them are as feature-rich as Veeam Data Platform. The addition of Proxmox-VE in version 12 was certainly a game-changer, as we were previously dependent on the VMware environment to access all the features that Veeam Data Platform offers.

Incentivized

In terms of scalability for our company, Veeam was able to cover our backup needs with ease. They have options for even more individualized backup if we were to need them; i.e. if a specific workstation needs its own independent backup. We have not used these resources yet, but I am confident they will be beneficial to our company in the near future.

Incentivized

• Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
• While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
• The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.

Incentivized

• Secure, reliable, fast and consistent backups. Open source with zero cost.
• We satisfy our regulatory requirements.

• Positive impact: it "saved our ass" on one occasion. In that particular scenario, we were hit with ransomware.
• On another occasion, it provided a means of building a staging environment from our production and saved us a significant amount of time from having to build from scratch.

Incentivized