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Optimizely Content Management System vs. SAP Commerce Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Optimizely Content Management System

    Score8.4 out of 10
    N/AOptimizely Content Management System (CMS) is purpose-built for marketers, and fully composable for developers. The CMS supports the end-to-end content lifecycle, helping users to deliver on-brand, high-impact digital experiences that 'wow' audiences.N/A

    SAP Commerce Cloud

    Score8.2 out of 10
    N/ASAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
    Pricing
    Optimizely Content Management SystemSAP Commerce Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Optimizely Content Management SystemSAP Commerce Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Optimizely Content Management SystemSAP Commerce Cloud
    Considered Both Products
    Optimizely
    Chose Optimizely Content Management System
    Episerver is cheaper and easier to use than Hybris, but Episerver Commerce is not as modern or easy to use as Magento for Webshops. You will need a proper partner or your own dev team to handle customizations and deploys. Make sure that you will have a team of 3-4 people, and …
    Incentivized
    Chose Optimizely Content Management System
    both are great
    Incentivized
    Chose Optimizely Content Management System
    More flexible and easy to use
    Incentivized
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    170 Answers
    97%
    Would buy again
    89 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    144 Answers
    93%
    Delivers good value for the price
    77 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    164 Answers
    96%
    Happy with the feature set
    88 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    104 Answers
    91%
    Lived up to sales and marketing promises
    60 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    120 Answers
    91%
    Implementation went as expected
    73 Answers
    Features
    Optimizely Content Management SystemSAP Commerce Cloud
    Security
    Comparison of Security features of Optimizely Content Management System and SAP Commerce Cloud
    Feature
    Optimizely Content Management System
    8.4
    169 Ratings
    2% above category average
    SAP Commerce Cloud
    -
    Ratings
    Role-based user permissions8.4169 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Optimizely Content Management System and SAP Commerce Cloud
    Feature
    Optimizely Content Management System
    7.8
    166 Ratings
    0% below category average
    SAP Commerce Cloud
    -
    Ratings
    API7.8159 Ratings00 Ratings
    Internationalization / multi-language7.8127 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Optimizely Content Management System and SAP Commerce Cloud
    Feature
    Optimizely Content Management System
    7.7
    194 Ratings
    2% below category average
    SAP Commerce Cloud
    -
    Ratings
    WYSIWYG editor7.6178 Ratings00 Ratings
    Code quality / cleanliness7.9166 Ratings00 Ratings
    Admin section8.0178 Ratings00 Ratings
    Page templates8.0172 Ratings00 Ratings
    Library of website themes7.497 Ratings00 Ratings
    Mobile optimization / responsive design7.9176 Ratings00 Ratings
    Publishing workflow8.1172 Ratings00 Ratings
    Form generator6.4131 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of Optimizely Content Management System and SAP Commerce Cloud
    Feature
    Optimizely Content Management System
    7.5
    180 Ratings
    0% below category average
    SAP Commerce Cloud
    -
    Ratings
    Content taxonomy7.9165 Ratings00 Ratings
    SEO support7.1164 Ratings00 Ratings
    Bulk management6.9137 Ratings00 Ratings
    Availability / breadth of extensions7.5142 Ratings00 Ratings
    Community / comment management8.0117 Ratings00 Ratings
    Online Storefront
    Comparison of Online Storefront features of Optimizely Content Management System and SAP Commerce Cloud
    Feature
    Optimizely Content Management System
    -
    Ratings
    SAP Commerce Cloud
    7.8
    104 Ratings
    0% below category average
    Product catalog & listings00 Ratings8.699 Ratings
    Product management00 Ratings8.1100 Ratings
    Bulk product upload00 Ratings8.196 Ratings
    Branding00 Ratings7.490 Ratings
    Mobile storefront00 Ratings7.291 Ratings
    Product variations00 Ratings8.092 Ratings
    Website integration00 Ratings8.097 Ratings
    Visual customization00 Ratings7.694 Ratings
    CMS00 Ratings7.195 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Optimizely Content Management System and SAP Commerce Cloud
    Feature
    Optimizely Content Management System
    -
    Ratings
    SAP Commerce Cloud
    8.1
    95 Ratings
    6% above category average
    Abandoned cart recovery00 Ratings8.014 Ratings
    Checkout user experience00 Ratings8.394 Ratings
    Online Payment System
    Comparison of Online Payment System features of Optimizely Content Management System and SAP Commerce Cloud
    Feature
    Optimizely Content Management System
    -
    Ratings
    SAP Commerce Cloud
    7.7
    82 Ratings
    8% below category average
    eCommerce security00 Ratings7.782 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Optimizely Content Management System and SAP Commerce Cloud
    Feature
    Optimizely Content Management System
    -
    Ratings
    SAP Commerce Cloud
    7.9
    93 Ratings
    3% above category average
    Promotions & discounts00 Ratings7.787 Ratings
    Personalized recommendations00 Ratings8.184 Ratings
    SEO00 Ratings7.982 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Optimizely Content Management System and SAP Commerce Cloud
    Feature
    Optimizely Content Management System
    -
    Ratings
    SAP Commerce Cloud
    8.1
    94 Ratings
    1% above category average
    Multi-site management00 Ratings7.987 Ratings
    Order processing00 Ratings8.490 Ratings
    Inventory management00 Ratings8.282 Ratings
    Shipping00 Ratings7.981 Ratings
    Custom functionality00 Ratings7.987 Ratings
    Best Alternatives
    Optimizely Content Management SystemSAP Commerce Cloud
    Small Businesses
    Umbraco CMS
    Score7 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
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    Square Online
    Score7.7 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Optimizely Content Management SystemSAP Commerce Cloud
    Likelihood to Recommend
    8.5
    (223 ratings)
    8.1
    (104 ratings)
    Likelihood to Renew
    9.8
    (34 ratings)
    8.4
    (5 ratings)
    Usability
    8.5
    (92 ratings)
    8.0
    (38 ratings)
    Availability
    9.2
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (8 ratings)
    7.0
    (4 ratings)
    Online Training
    10.0
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.4
    (2 ratings)
    9.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    9.6
    (48 ratings)
    Product Scalability
    -
    (0 ratings)
    9.6
    (48 ratings)
    User Testimonials
    Optimizely Content Management SystemSAP Commerce Cloud
    Likelihood to Recommend
    Optimizely
    If you want to build a website quickly there are plenty of ways to do so with some great examples and plenty of support both from the company and in the forums. if you want to build a more complex structure you can but be ready to spend the time to build exactly what you need as a solid foundation goes a massive way before building out content and making those choices early and sticking with them helps
    Incentivized
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    SAP
    SAP Commerce Cloud is well-suited for large enterprises requiring robust personalization, seamless multi-channel integration, and the ability to handle high-volume transactions, especially during peak periods like Black Friday. Its scalability and advanced features make it ideal for businesses needing to manage complex product catalogs and global operations.Enough development capacities are needed to have a best in class shop
    Incentivized
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    Pros
    Optimizely
    • I think the user interface for content admins is very good and very competitive. And compared to other providers, the technology that CMS in particular has. So the way it integrated the net ecosystem is very well because it follows the MBC pattern. So basically it just allows really simple implementations for what would normally be complex components on any other sort of vendor that's out there.
    Incentivized
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    SAP
    • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
    • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
    Incentivized
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    Cons
    Optimizely
    • Magento did have some nice tools for creating product groups or carousels for promotion. Opti seems to be lacking in that.
    • A blog - maybe this is available and we don't have it installed, but a searchable blog would be very appreciated.
    • Structured Data/MicroData - maybe it's our install, but this seems to be missing
    • Meta data: we have access to limited types and need to make a request from IT, it would be nice to be able to access more to adjust for SEO needs.
    • When in a folder on the BLOCKS tab, it would be wonderful to hit the MEDIA tab and stay in that same folder.
    • I have some less technical people that will make folders with spaces - which Opti handles, but it would be great if it wouldn't accept a space or gave an error message not to use them.
    • I think I know why the extra code is added to urls and image links, but it causes issues when taking things from our testing site to the live site. For example, I need to copy the Navigation from Inspect Element on testing to put it in production. I have learned to work around it, but it's not my favorite.
    Incentivized
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    SAP
    • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
    • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
    Incentivized
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    Likelihood to Renew
    Optimizely
    Since I work on the implementation side of things, and do not directly own licensing for Ektron CMS, I have to base this rating off of how I think it will be received or presented to customers looking to start a new site deployment. I try to remain CMS agnostic, though my specialty is with the .NET and Microsoft stack. Because of the experience I have working with Ektron, I tend to be more forgiving with the shortcomings as I am familiar with how to work around them or past them from experience. Being familiar with the community available also helps, as you become familiar with the best approaches to find solutions to your issues. Each product has it's ups and downs and all of them are only going to be as good as the company or development team implementing them can make them. This is EXTREMELY important to remember when choosing a CMS, as it can make or break your expensive investment.
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    SAP
    SAP Commerce and Spartacus together becomes one of the omnichannel powerhouse of commerce application. It also comes with edge advantage with out of the box integrations with many SAP applications and also non-SAP applciations which gives it edge advantage over other tools. The main reason being the integration becomes easier as SAP shares the common data schema and model across all its product line and new feature releases are compatible with all the SAP product line.
    Incentivized
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    Usability
    Optimizely
    From our editors perspective they find the CMS system easy and to clear to use. Our developers find it very easy to design on and appreciate the level of service support available. It's also always evolving and getting better every year. We find this investment reassuring and encourages us to try keep pace and see how we can continue to push the envelope and continue to improve all aspect of our websites and online touch points.
    Incentivized
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    SAP
    More true headless and a more rationale pricing. Since moving from the Hzbris Monolyth towards SAP Commerce Cloud a lot of progress has been made, but dissecting the monolyth into composable components where you just pay for what you use is still a longer journey and here pricing should be more realistic. Things become so expensive once they have the SAP stamp on them (example the SAP CIAM)
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    Reliability and Availability
    Optimizely
    Unplanned outages or errors are fairly rare in our instance. And when there are issues, they're usually fixed fairly quickly
    Read full review
    SAP
    No answers on this topic
    Support Rating
    Optimizely
    I attended multiple trainings/tutorials early in the process. The vendor-supplied content about Optimizely was engaging for users/attendees (I often analyze training content, compliance programs, governance plans), which helps our OCM people by having good "word of mouth" about the product long before a rollout ever happens. I actually when the user-focused portion of the Optimizely Academy twice in 2022 to ensure I had a grasp on operability and to be able to support the training and OCM efforts
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    SAP
    We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
    Incentivized
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    Online Training
    Optimizely
    Ektron is one of the best solution for .Net platform. Over the years have improved the performance issues that the previous versions had. My only complain is right now you can't do Page builder pages if you choose to have a MVC architecture
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    SAP
    No answers on this topic
    Implementation Rating
    Optimizely
    I was not fully involved.
    Incentivized
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    SAP
    Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
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    Alternatives Considered
    Optimizely
    Optimizely Content Management System is much more feature rich, and less complex that the other CMS platforms we have used. Optimizely Content Management System is more intuitive in how the content is structured and how easy it is to pull blocks of content to create the layout of a page.
    Incentivized
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    SAP
    SAP Cloud is much better than GoDaddy. it was a smooth transition and every aspect of the program is easier. My scalability increased greatly from GoDaddy to SAp Commerce Cloud and sales are now tracked easier and inventory is at the touch of a button, making sales much easier than previous software.
    Incentivized
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    Scalability
    Optimizely
    No answers on this topic
    SAP
    The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
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    Return on Investment
    Optimizely
    • Flexibility with design that allows us to work towards our mission of 'Tennis Opened Up'
    • Speed of deploying content, meaning users can really on us for the most up-to-date content on tennis in Britain
    • Ability to have different logged-in areas for different user groups, allowing us to create more bespoke and personalised experiences
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    SAP
    • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
    • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
    • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
    • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
    • SAP Commerce has helped our client to integrate the Recommendation tool ISS which is easy to configure after this tool product sale is increased. The best thing was that integration was very easy and quick.
    • One option of Blue/Green deployment helping us to check the production release in advance on production environment. Prev we don't have this option and many times face P1 issue in prod which had ruined client reputation. But now this feature is helping lot
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    ScreenShots

    Optimizely Content Management System Screenshots

    Screenshot of Content delivery: Developers can use modern GraphQL and REST APIs to query content from any source and send it to any channel or device.Screenshot of User roles and permissionsScreenshot of (SaaS CMS): Visual Builder: Add an image: Optimizely Visual Builder offers a range of editing features designed to make content creation and layout building intuitive and accessible to both technical and non-technical users. A drag-and-drop system is used to add, move, and rearrange elements within the layout, for quick and flexible content organization.Screenshot of (SaaS CMS): Visual Builder: Create an experience: Create an Experience functionality in Optimizely Visual Builder offers a code-free way to build and manage captivating digital experiences. It offers pre-built content blocks or elements (like text, images, buttons, forms, etc.) that can be positioned on the page layout as desired. Visual Builder offers extensive options to customize the appearance and behavior of these elements. Users can modify colors, fonts, sizes, animations, and even add interactive features providing flexibility in arranging content, accommodating various design needs and responsiveness across different screen sizes.Screenshot of (SaaS CMS): Visual Builder: Publish: The Visual Builder displays changes in real-time as they are made. This includes side-by-side previews for different devices like desktops, tablets, and mobiles. Before publishing, the Interactive Preview mode can be used to test elements like forms, buttons, and other interactive components to ensure they work as expected on the live site. Changes can then be published directly from the Visual Builder interface, making them instantly available to site visitors.Screenshot of the central location to manage assets, editing and publishing content.

    SAP Commerce Cloud Screenshots

    Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts