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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle Sales

    Score8.9 out of 10
    N/AOracle Sales guides sellers with intelligent recommendations to help them focus on the most valuable prospects at the right time. These machine learning-based CRM selling tools center around clean, complete customer data from internal and external sources.

    $65

    Per User Per Month

    SAP Sales Cloud

    Score8.7 out of 10
    N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
    Pricing
    Oracle SalesSAP Sales Cloud
    Editions & Modules
    Professional
    $65.00
    Per User Per Month
    Standard
    $100.00
    Per User Per Month
    Enterprise
    $200.00
    Per User Per Month
    Premium
    $300.00
    Per User Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    Oracle SalesSAP Sales Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Oracle SalesSAP Sales Cloud
    Considered Both Products
    Oracle
    Chose Oracle Sales
    Oracle Sales Cloud was our preference for a CRM cloud system because it had great additional features that we also wanted to utilise in addition to the traditional CRM. We really liked the lead tracking and the incentive sales compensation feature. Several department heads …
    Incentivized
    Chose Oracle Sales
    Initially, we went with Oracle Sales Cloud because of its easy integration with other Oracle products that we use and consider invaluable. But as we started to use it more we were pretty happy with its capabilities and have seen an increase in sales and conversions. The program …
    Incentivized
    SAP
    Chose SAP Sales Cloud
    SAP Sales Cloud excels over Oracle Sales due to its smoother integration with our business processes and superior scalability. The comprehensive features of SAP Sales Cloud, coupled with its seamless compatibility
    Incentivized
    Chose SAP Sales Cloud
    We went with SAP Sales Cloud over Oracle Sales Cloud because it just clicks better with our way of doing things. SAP is like the superhero of sales software – it plays super well with all our other systems, grows with us as we get bigger, and gives us really smart insights into …
    Incentivized
    Chose SAP Sales Cloud
    SAP Sales Cloud vs. Alternatives:

    1. Salesforce:
    Incentivized
    Key User Insights
    Would buy again
    83%
    Would buy again
    10 Answers
    91%
    Would buy again
    120 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    10 Answers
    95%
    Delivers good value for the price
    111 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    10 Answers
    96%
    Happy with the feature set
    127 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    8 Answers
    93%
    Lived up to sales and marketing promises
    98 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    89%
    Implementation went as expected
    99 Answers
    Features
    Oracle SalesSAP Sales Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle Sales and SAP Sales Cloud
    Feature
    Oracle Sales
    7.6
    17 Ratings
    3% below category average
    SAP Sales Cloud
    8.5
    153 Ratings
    8% above category average
    Customer data management / contact management7.017 Ratings8.3145 Ratings
    Workflow management8.016 Ratings8.8147 Ratings
    Territory management7.616 Ratings8.2131 Ratings
    Opportunity management7.815 Ratings9.0143 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.014 Ratings8.2137 Ratings
    Contract management7.914 Ratings7.9134 Ratings
    Quote & order management6.116 Ratings8.7134 Ratings
    Interaction tracking7.014 Ratings8.9138 Ratings
    Channel / partner relationship management8.013 Ratings8.5132 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle Sales and SAP Sales Cloud
    Feature
    Oracle Sales
    5.7
    15 Ratings
    30% below category average
    SAP Sales Cloud
    8.9
    131 Ratings
    14% above category average
    Case management5.615 Ratings8.8126 Ratings
    Call center management6.412 Ratings9.2115 Ratings
    Help desk management5.313 Ratings8.9116 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle Sales and SAP Sales Cloud
    Feature
    Oracle Sales
    8.5
    13 Ratings
    9% above category average
    SAP Sales Cloud
    8.1
    132 Ratings
    5% above category average
    Lead management9.013 Ratings8.1131 Ratings
    Email marketing8.012 Ratings8.1113 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle Sales and SAP Sales Cloud
    Feature
    Oracle Sales
    7.6
    14 Ratings
    1% below category average
    SAP Sales Cloud
    8.3
    144 Ratings
    8% above category average
    Task management6.513 Ratings8.4136 Ratings
    Billing and invoicing management8.02 Ratings8.4114 Ratings
    Reporting8.414 Ratings8.2132 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle Sales and SAP Sales Cloud
    Feature
    Oracle Sales
    8.1
    16 Ratings
    6% above category average
    SAP Sales Cloud
    8.4
    142 Ratings
    9% above category average
    Forecasting7.615 Ratings8.1132 Ratings
    Pipeline visualization7.515 Ratings9.0133 Ratings
    Customizable reports9.116 Ratings8.1137 Ratings
    Customization
    Comparison of Customization features of Oracle Sales and SAP Sales Cloud
    Feature
    Oracle Sales
    5.6
    17 Ratings
    31% below category average
    SAP Sales Cloud
    8.2
    139 Ratings
    7% above category average
    Custom fields5.617 Ratings7.9139 Ratings
    Custom objects5.617 Ratings7.9132 Ratings
    Scripting environment6.315 Ratings8.6115 Ratings
    API for custom integration5.016 Ratings8.2124 Ratings
    Security
    Comparison of Security features of Oracle Sales and SAP Sales Cloud
    Feature
    Oracle Sales
    8.7
    18 Ratings
    4% above category average
    SAP Sales Cloud
    9.2
    142 Ratings
    9% above category average
    Single sign-on capability8.017 Ratings9.3136 Ratings
    Role-based user permissions9.317 Ratings9.1136 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle Sales and SAP Sales Cloud
    Feature
    Oracle Sales
    10.0
    11 Ratings
    28% above category average
    SAP Sales Cloud
    9.1
    99 Ratings
    19% above category average
    Social data10.011 Ratings8.799 Ratings
    Social engagement10.011 Ratings9.495 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle Sales and SAP Sales Cloud
    Feature
    Oracle Sales
    7.8
    14 Ratings
    3% above category average
    SAP Sales Cloud
    8.5
    118 Ratings
    12% above category average
    Marketing automation8.013 Ratings8.3114 Ratings
    Compensation management7.612 Ratings8.794 Ratings
    Platform
    Comparison of Platform features of Oracle Sales and SAP Sales Cloud
    Feature
    Oracle Sales
    7.5
    16 Ratings
    2% below category average
    SAP Sales Cloud
    8.2
    123 Ratings
    7% above category average
    Mobile access7.516 Ratings8.2123 Ratings
    Best Alternatives
    Oracle SalesSAP Sales Cloud
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Agentforce Sales
    Score8.8 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle SalesSAP Sales Cloud
    Likelihood to Recommend
    8.4
    (40 ratings)
    8.5
    (164 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.1
    (15 ratings)
    Usability
    5.7
    (13 ratings)
    7.0
    (10 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    8.0
    (1 ratings)
    9.1
    (2 ratings)
    Support Rating
    7.3
    (10 ratings)
    5.8
    (13 ratings)
    Online Training
    8.0
    (1 ratings)
    9.1
    (3 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    7.6
    (4 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    9.1
    (1 ratings)
    Ease of integration
    5.0
    (16 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.6
    (124 ratings)
    Professional Services
    10.0
    (1 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Oracle SalesSAP Sales Cloud
    Likelihood to Recommend
    Oracle
    Excellent as a customer relationship management tool, sales forecasting, building better sales plan for the entire deal lifecycle using critical and complex data, a 360-degree comprehensive view of vendors, partners, customers. Ensuring high standards and consistency is maintained in pricing so that quotes are competitive for prospective customers. At the end of the day, this is an excellent tool for selling and closing deals while being able to access needed information in one place.
    Incentivized
    Read full review
    SAP
    SAP Sales Cloud is highly suited for manufacturing and distribution enterprises and especially for people and companies who are already into SAP architecture. It is also great for industries which are consumer-packaged goods oriented, and it is highly structured for B2B sales which has predictive pipelines. I would say it is less suited for hyper growth or newer startups, especially people who are not familiar with the SAP ERP. It is multi-dimensional and has complex matrix structures, so it is a bit difficult to learn, and it might be daunting for new people.
    Incentivized
    Read full review
    Pros
    Oracle
    • Easy to sell products[.]
    • Build customers and make customer hub[.]
    • Tracking the sales cycle from marketing to sell the product[.]
    • Build Reports and Anayltics related to opportunities, leads, and service requests[.]
    • Getting customers issues after and before selling[.]
    • High ability to integrate with Oracles other products and 3rd products using Rest and Soap APIs[.]
    • Restrict users using RBAC role based access[.]
    Incentivized
    Read full review
    SAP
    • I love its ability to automate the entire sales process for us.
    • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
    • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
    Incentivized
    Read full review
    Cons
    Oracle
    • I would like to see more integration with other CRMs such as Salesforce.
    • We have each business unit built into Salesforce and it can track the amount of gross profit that flows through our Oracle database. It then further it trickles to each sales rep and what they've closed during their time at the company. These figures are not always accurate.
    • It be difficult navigating to accounts and drilling down into each specific customer to understand details.
    Incentivized
    Read full review
    SAP
    • One area of concern is the many data silos that are present within SAP sales cloud
    • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
    • The product is quite vast and a lot more learning material and knowledge base documents are required.
    Read full review
    Likelihood to Renew
    Oracle
    No answers on this topic
    SAP
    SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
    Incentivized
    Read full review
    Usability
    Oracle
    Overall our organization has completely moved to Oracle CX Sales and now is able to utilize the latest technology backed by AI to provide a much better experience to customers and saving money at the same time. So it's a Win-Win situation. I believe there is a slight learning curve to derive [the] full value out of this but once you are there, you can delight your customers.
    Incentivized
    Read full review
    SAP
    In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
    Incentivized
    Read full review
    Reliability and Availability
    Oracle
    No answers on this topic
    SAP
    Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
    Read full review
    Performance
    Oracle
    Some of the more complex customer reports we have created are slow to run at times.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Support Rating
    Oracle
    The support the Oracle team gives is generally very good. They are patient, willing to help, and their training methods are collaborative and inclusive. They have conducted multiple support sessions and it’s always been a great user experience. The stellar team [is] always on hand to lend support when the right time comes and their helpdesk is always on hand to help.
    Incentivized
    Read full review
    SAP
    SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
    Read full review
    Online Training
    Oracle
    Excellent online training material. On-demand always helps to access anytime, anywhere. Also, it is essential that in this day and age, video tutorials with actual product screenshots make the learning more useful and fun at the same time. Certifications help test knowledge gained during these tutorial sessions. This was a blessing for fresh users.
    Incentivized
    Read full review
    SAP
    Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
    Read full review
    Implementation Rating
    Oracle
    If you have never used a CRM program is is hard to know exactly what you need. We had lots of changes during implementation and even more afterward once the users started working in it everyday. Also the partner we used didn't inform us about Allotments and not being able to Batch delete custom objects (you can now in recent releases). There were so many unknowns, that if I had it to do over, I would educate myself more and ask more questions of the partner that we used for implementation.
    Incentivized
    Read full review
    SAP
    I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
    Incentivized
    Read full review
    Alternatives Considered
    Oracle
    As compared to other CRM, this happens to be one of the best and most affordable as there are some cons, but the pros are great, and I have seen an increase in sales by using this platform. It works great for the sales process from start to end, like lead generation to closure.
    Incentivized
    Read full review
    SAP
    These other products are not fully focused on sales. Of course you can create a workflow for your employees but they have too much info that youll probably won't end Up using. Also their AI assistance is not that accurate when you need some advice or personalized Insights. That's why we swapped to another software that was focused on the sales funnel.
    Incentivized
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    Contract Terms and Pricing Model
    Oracle
    When we purchased this system it was one of the more expensive options in the market. However, with an adjustment in service and a relative price structure, this has become a lot more cost-effective over the past few years. It’s now more of a middle-ranking in the pricing structure and I would definitely say this is value for money.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Scalability
    Oracle
    No answers on this topic
    SAP
    1. It much needed to the end-user like sales person and marketing team to read the real time analysis for better decision making and deal closing. 2. Cost calculation and tracking becomes easier on go. 3. HR department, sales and marketing teams are getting insights for further improvement of the process of sales and conversion rate. 4. Easier to know customer behavior and taste.
    Incentivized
    Read full review
    Return on Investment
    Oracle
    • We can very easily pull up a customer's order and provide any detail they need. The time this saves compared to manually tracking customer orders and accounts is incredible.
    • Knowing exactly who is contacting customer service and what their orders status is before answering the calls makes the customer service reps job much easier than before.
    Incentivized
    Read full review
    SAP
    • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
    • Standard templates facilitate easy and efficient lead interaction.
    • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
    Incentivized
    Read full review
    ScreenShots

    Oracle Sales Screenshots

    Screenshot of Task Based Home PageScreenshot of MobileScreenshot of Sales AssistantScreenshot of Sales ForecastingScreenshot of Win Probability

    SAP Sales Cloud Screenshots

    Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization