Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OutSystems
Score 6.1 out of 10
N/A
The OutSystems Platform is a Platform-as-a-Service solution for rapid delivery of responsive web and mobile applications. It includes functionalities required to develop, deploy, manage and change web and mobile applications. It is targeted at the delivery of enterprise applications that require integration with backend systems, complex business rules and logic, usable interfaces and flexibility to change. It can be deployed in the cloud, on-premises or in hybrid environments.
$4,000
per month
Power Apps
Score 8.1 out of 10
N/A
PowerApps is a low code / rapid application development product from Microsoft that allows users to quickly build apps.
$20
per month per user
Agentforce Sales
Score 8.8 out of 10
N/A
Salesforce' Agentforce Sales (formerly Salesforce Sales Cloud) is the company's flagship CRM platform. The AI CRM for Sales features data built right in.
$25
per month
Pricing
OutSystemsPower AppsSalesforce Agentforce Sales
Editions & Modules
Basic
$4,000.00
per month
Pro
$10,000.00
per month
Power Apps Premium
$20
per month per user
Starter
$25.00
per month per user
Professional
$80.00
per month per user
Enterprise
$165.00
per month per user
Unlimited
$330.00
per month per user
Agentforce 1 Sales
$550
per month per user
Offerings
Pricing Offerings
OutSystemsPower AppsAgentforce Sales
Free Trial
YesYesYes
Free/Freemium Version
YesNoNo
Premium Consulting/Integration Services
YesNoNo
Entry-level Setup FeeNo setup feeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
OutSystemsPower AppsSalesforce Agentforce Sales
Considered Multiple Products
OutSystems
Chose OutSystems
OutSystems is a tool that we developers use to develop an application that is a service studio. We don't need to download any other tool to create our application. Service studio provides all the functionalities related to front end things just like React Native provide, and …
Chose OutSystems
The vision and strategy of OutSystems (developer oriented) fits our company. Also the technology stack and scalabilty options outperform the competition. We have now also learned that the platform keeps developing, releasing new relevant features frequently. Another advantage …
Chose OutSystems
We spent a year on our due diligence to make sure Outsystems would be able to satisfy current replacement application needs as well as deliver on new experiences. We looked at competitive products, custom coding, and best-of-breed combinations of all our current application.
Chose OutSystems
The biggest benefit is that it helps avert vendor lock-in (you can take the code and leave if you need to/want to)! Also, OutSystems supports multi-tenancy and directly incorporates containers and DevOps concepts/tools. OutSystems is on top of analyst charts for two …
Chose OutSystems
I used Visual Studio for two years, and OutSystems is easier and quicker to use
Chose OutSystems
Did not find any real alternatives for a model driven enterprise web and mobile app development that also provides entire end to end development, deployment and maintenance platform where most of the development is done using a visual stack.
Power Apps
Chose Power Apps
PowerApps has much power when talking about Office 365 and Azure integrations. Has low cost and it is easy to create/deploy applications. Bonita is open-source but it is necessary to have many technical skills to create applications and also to handle the infrastructure when …
Agentforce Sales

No answer on this topic

Features
OutSystemsPower AppsSalesforce Agentforce Sales
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
OutSystems
7.9
54 Ratings
6% below category average
Power Apps
7.9
24 Ratings
6% below category average
Salesforce Agentforce Sales
-
Ratings
Visual Modeling5.351 Ratings7.922 Ratings00 Ratings
Drag-and-drop Interfaces8.052 Ratings7.623 Ratings00 Ratings
Platform Security6.251 Ratings8.623 Ratings00 Ratings
Platform User Management8.149 Ratings8.023 Ratings00 Ratings
Reusability9.954 Ratings7.423 Ratings00 Ratings
Platform Scalability10.051 Ratings7.622 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
OutSystems
-
Ratings
Power Apps
-
Ratings
Salesforce Agentforce Sales
8.2
269 Ratings
4% above category average
Customer data management / contact management00 Ratings00 Ratings8.7269 Ratings
Workflow management00 Ratings00 Ratings8.5258 Ratings
Territory management00 Ratings00 Ratings7.6211 Ratings
Opportunity management00 Ratings00 Ratings9.0259 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings00 Ratings7.8244 Ratings
Contract management00 Ratings00 Ratings8.0215 Ratings
Quote & order management00 Ratings00 Ratings7.6198 Ratings
Interaction tracking00 Ratings00 Ratings8.9229 Ratings
Channel / partner relationship management00 Ratings00 Ratings8.0190 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
OutSystems
-
Ratings
Power Apps
-
Ratings
Salesforce Agentforce Sales
7.8
104 Ratings
1% above category average
Case management00 Ratings00 Ratings8.3102 Ratings
Call center management00 Ratings00 Ratings7.782 Ratings
Help desk management00 Ratings00 Ratings7.386 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
OutSystems
-
Ratings
Power Apps
-
Ratings
Salesforce Agentforce Sales
8.0
244 Ratings
3% above category average
Lead management00 Ratings00 Ratings8.0239 Ratings
Email marketing00 Ratings00 Ratings8.0206 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
OutSystems
-
Ratings
Power Apps
-
Ratings
Salesforce Agentforce Sales
8.1
248 Ratings
5% above category average
Task management00 Ratings00 Ratings8.4236 Ratings
Billing and invoicing management00 Ratings00 Ratings7.178 Ratings
Reporting00 Ratings00 Ratings8.7201 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
OutSystems
-
Ratings
Power Apps
-
Ratings
Salesforce Agentforce Sales
8.3
260 Ratings
7% above category average
Forecasting00 Ratings00 Ratings7.8228 Ratings
Pipeline visualization00 Ratings00 Ratings8.4247 Ratings
Customizable reports00 Ratings00 Ratings8.7257 Ratings
Customization
Comparison of Customization features of Product A and Product B
OutSystems
-
Ratings
Power Apps
-
Ratings
Salesforce Agentforce Sales
8.5
252 Ratings
10% above category average
Custom fields00 Ratings00 Ratings9.0249 Ratings
Custom objects00 Ratings00 Ratings8.7239 Ratings
Scripting environment00 Ratings00 Ratings7.8176 Ratings
API for custom integration00 Ratings00 Ratings8.5209 Ratings
Security
Comparison of Security features of Product A and Product B
OutSystems
-
Ratings
Power Apps
-
Ratings
Salesforce Agentforce Sales
9.0
283 Ratings
6% above category average
Single sign-on capability00 Ratings00 Ratings9.0221 Ratings
Role-based user permissions00 Ratings00 Ratings8.9255 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
OutSystems
-
Ratings
Power Apps
-
Ratings
Salesforce Agentforce Sales
7.8
160 Ratings
3% above category average
Social data00 Ratings00 Ratings8.1158 Ratings
Social engagement00 Ratings00 Ratings7.6156 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
OutSystems
-
Ratings
Power Apps
-
Ratings
Salesforce Agentforce Sales
8.0
217 Ratings
6% above category average
Marketing automation00 Ratings00 Ratings8.0213 Ratings
Compensation management00 Ratings00 Ratings7.9146 Ratings
Platform
Comparison of Platform features of Product A and Product B
OutSystems
-
Ratings
Power Apps
-
Ratings
Salesforce Agentforce Sales
8.2
232 Ratings
7% above category average
Mobile access00 Ratings00 Ratings8.2232 Ratings
Best Alternatives
OutSystemsPower AppsSalesforce Agentforce Sales
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Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Quixy
Quixy
Score 9.9 out of 10
Quixy
Quixy
Score 9.9 out of 10
Creatio
Creatio
Score 9.3 out of 10
Enterprises
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
OutSystemsPower AppsSalesforce Agentforce Sales
Likelihood to Recommend
7.1
(131 ratings)
8.3
(26 ratings)
8.8
(471 ratings)
Likelihood to Renew
8.2
(4 ratings)
-
(0 ratings)
9.1
(62 ratings)
Usability
8.1
(5 ratings)
8.0
(7 ratings)
8.4
(167 ratings)
Availability
-
(0 ratings)
-
(0 ratings)
9.0
(29 ratings)
Performance
-
(0 ratings)
-
(0 ratings)
8.0
(20 ratings)
Support Rating
7.5
(44 ratings)
9.7
(6 ratings)
9.0
(98 ratings)
In-Person Training
9.1
(1 ratings)
-
(0 ratings)
8.0
(12 ratings)
Online Training
8.2
(1 ratings)
-
(0 ratings)
9.1
(15 ratings)
Implementation Rating
7.3
(2 ratings)
-
(0 ratings)
9.0
(19 ratings)
Configurability
-
(0 ratings)
-
(0 ratings)
9.0
(4 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
-
(0 ratings)
8.8
(9 ratings)
Ease of integration
-
(0 ratings)
-
(0 ratings)
9.0
(2 ratings)
Product Scalability
-
(0 ratings)
-
(0 ratings)
8.9
(85 ratings)
Professional Services
-
(0 ratings)
-
(0 ratings)
9.3
(8 ratings)
Vendor post-sale
-
(0 ratings)
-
(0 ratings)
8.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
OutSystemsPower AppsSalesforce Agentforce Sales
Likelihood to Recommend
OutSystems
Well suited for internal exposure of business processes (invoicing, API layer to other systems, customer maintenance etc), whether a UI is required or not. Not so well suited for full fledged web design. An OutSystems application must serve one particular business need, if gets too much functionalities and responsibilities it tends to get chaotic and complex.
Read full review
Microsoft
Power Apps is ideal for scenarios that are neither too complex nor too large. It is easy to begin development in Power Apps, as it is one of the best tools for low-code development. Power Apps can be implemented for complex scenarios as well, provided there is strong knowledge of the tool and ample time for planning. Our applications benefit from Power Apps' cross-platform support, making it easy to use on any device, including desktops, laptops, and mobile devices.
Read full review
Salesforce
Obviously, for any business, there are two main areas to focus on — the sales path and the service path. Sales Cloud wouldn’t be suited for a company that’s primarily into support services. For those kinds of companies, Salesforce has a different product — Service Cloud. So, for anyone in the support or service space, Sales Cloud isn’t the right fit.
Read full review
Pros
OutSystems
  • Developing end user interfaces with ease and speed with a modern look and feel.
  • First class low code development to reduce time to market with visual programming
  • Their technical support team is fast and responsive. We've yet to have any issues they could not resolve.
Read full review
Microsoft
  • Power Apps has formats that are pre-built that don't require any coding which makes it easier to achieve your vision. This does become a challenge if your App needs don't fit into that format.
  • We deal with a ton of data so the fact that you can connect to any data source in addition to their pre-stablished data connections makes the process a breeze.
  • The online learning resources and tutorials are helpful as well for those who are tech savvy.
Read full review
Salesforce
  • The customizations - We have an organization that operates differently from most companies, so we’ve had to implement quite a few customizations — and Salesforce allows us to do that quite quickly. Most of the time, delays come from dependencies on other internal parties rather than the system itself.
  • From my perspective as a consultant, one of the biggest advantages is that everything is in Salesforce — all the details, all in one place. The ability to customize it easily is a big plus; there’s really a lot you can do with it.
Read full review
Cons
OutSystems
  • Price – The licensing model of OutSystems is very expensive and not suitable for small scale developments. This is offset by the time to develop and stability for larger scale developments
  • Flexibility on PaaS version – The PaaS hosted version of OutSystems limits your flexibility to access the front end and backend database systems which can significantly restrict your options on high data volume developments or where anything requiring slightly out of the ordinary access is required
  • Same price for PaaS and self-hosted system. Licensing model dictates that you pay the same price even when you host the system on your own hardware which effectively means you pay more to manage the infrastructure yourself
Read full review
Microsoft
  • Sometimes the cost of solutions is greater than the benefit. Licensing is expensive relative to the scope of some business user-created personal or team-level solutions.
  • While there is a starter-kit for Governance, it is complicated to stand up and requires dedicated resources to provide on-going governance operations. Many organizations are not going to be able to dedicate resources to governance and this causes the sprawl, solution duplication, silos, unneeded and unplanned licensing expenses, and a general "wild wild west" environment.
  • There needs to be better direction and best practices given around Power Platform Environment utilization and optimization.
  • The accessibility to the platform and ease for business partners to independantly create solutions is both a benefit and a negative. When the business outcome needed is a good fit for PowerApps it is a quick win, but when not a good fit it becomes a frustration for the business partner attempting to make the platform do something it is not well-suited for. The business partner entangles tech teams in the effort which drains resources and provides a lack-luster solution. All of this to say, it would be beneficial to have some tools that business partners could leverage to determine\understand if the type of business outcome they need is well suited to PowerApps or not.
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Salesforce
  • We still need to include the production part. We started using Salesforce to sell the seeds — our inventory is in SAP — and from there we handle sales and track the process of planting, harvesting, selling, and then collecting payments. But we don’t yet manage the earlier production processes, like production planning. We handle allocation, but not full production planning, and that’s an area where we still have room for improvement.
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Likelihood to Renew
OutSystems
We are very happy with OutSystems and our developers deliver good work. OutSystems lets us build new software on a regulare (2 weekly) basis, which is highly flexible and adjustable. Even without very much experience, our developers manage to build usefull software, which is working a lot better than our previous (legacy) software.
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Microsoft
No answers on this topic
Salesforce
There are days when I wish we hadn't switched, but I know that if we put in the time, we will get to where we want to be with the software and that it has many more capabilities than anything else we looked at. However, the amount of time and onboarding we need to do is also far greater than we realized/were told when we originally bought the product. They told us we should hire onboarding support, but at the end, after we had already reached our budget maximum for this, so it's been slower than we had hoped.
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Usability
OutSystems
OutSystems has a feature in which we can develop a functionality in a application and can use that functionality in another application without developing it again. That is main plus point for the development team so they can work with different functionalities rather focusing on the same thing again and again. if we want to make any change on the user side then we can make it live with just the deployment using the service center.
Read full review
Microsoft
PowerApps is a great solution and I have spent the last year familiarizing myself with the platform and building custom applications to complete a whole range of tasks such as asset management, custom invoice generation, and item restriction tracking. We as a company have barely begun to scratch the surface of what can be achieved with PowerApps.
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Salesforce
Because I think it could be easier. We have different standards today since we’re used to interacting with consumer apps like Starbucks, where all you do is scan your card. Then, when you use Sales Cloud, there are still a lot of manual inputs. So my mission with AI is really about figuring out how to make that easier.
Read full review
Reliability and Availability
OutSystems
No answers on this topic
Microsoft
No answers on this topic
Salesforce
Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
Read full review
Performance
OutSystems
No answers on this topic
Microsoft
No answers on this topic
Salesforce
Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
Points per Salesforce -
1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
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Support Rating
OutSystems
The tech support is very reachable. Usually by [email] from but also by phone if needed. We had some difficulties at the start with understanding "what our machine was doing" under high performance load. After some good sessions understanding our needs they delivered good solutions for our problems we had in the beginning.
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Microsoft
The community forums are extremely responsive to questions asked, there is a good body of online documentation and many community posts to draw from. Although the platform has changed, which means some of the posts are out of date and the solutions provided aren't relevant. Of relevance, I read over 400 articles plus documentation to get this first app built in SharePoint, move it to SQL and make it work exactly the way it should.
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Salesforce
The overall support has been good. More and more features are being released quite frequently. Very small features are also making big difference in how the tool can be adapted and used better. If there is anything we need or are stuck, the support team sets up a call and helps in resolving the issue/provides workarounds.
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In-Person Training
OutSystems
Excellent material full of hands on that improve the understanding of the platform.
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Microsoft
No answers on this topic
Salesforce
I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
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Online Training
OutSystems
The online training material is well designed and explanations are step by step, helping trainees to understand and follow each exercise and new concept.
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Microsoft
No answers on this topic
Salesforce
I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
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Implementation Rating
OutSystems
In a large company, patiently and consistently work the behind the scenes politics with business and IT partners across the firm.
This is transformational - you will need a solid set of key business partners to lock arms together to move forward.
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Microsoft
No answers on this topic
Salesforce
Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
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Alternatives Considered
OutSystems
I tried to use WordPress with some success. Also looked at Joomla. But when I saw OutSystems I knew I had been wasting my time there. It takes you longer to get going with OutSystems - but even I as a novice realized immediately that Outsystems is simply in another league. Outsystems is powerful. (Can you compare WordPress and Joomla to Outsystems - I don't think so).
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Microsoft
1. PowerApps functionality comes with E1 over E3 License without adding extra costs 2. For Nintex you pay (at the beginning) for each workflow, so my intention would be, to do no workflows to prevent additional costs, but I want a platform with a fair price that allows me to create workflows without thinking about the price for each workflow and we use only some workflow and relative easy workflows and forms as a medium-sized company. 3. PowerApps provides a lot of functionality without needing to invest in premium features directly.
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Salesforce
So I've evaluated, implemented Microsoft Dynamics in the past. I've used Oracle CRM solutions. I've used Daylight, which is a very niche CRM system the last couple of years. And I've evaluated a variety from Legacy Microsoft Ones to Zoho and Sugar when making implementation decisions at other companies. But usually I've gone with Salesforce. I'd say it's better than most. The only one that I generally prefer, and last time I chose an implementation from scratch, I did Microsoft Dynamics. And the reason is for small mid-size organization, Microsoft Dynamics, if you already have Microsoft Office products, it's much better integrated to all of the Excel, Word, OneNote, Outlook email than what you get from Salesforce. And so that's the only one that if someone's a Microsoft organization and small sized company, it'll save a lot of integration things, a lot of security, a lot of login and access and IT management by just sticking within the Microsoft ecosystem. But outside of that, if you don't use Microsoft or if you're a large organization or have other needs that you want, Salesforce I'd say is better than all of the other CRM offerings out there. It's the easiest to use and the most robust and the most vendors and products for the ecosystem.
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Contract Terms and Pricing Model
OutSystems
No answers on this topic
Microsoft
No answers on this topic
Salesforce
Salesforce is the most widely used CRM system. Professionalism tends to increase when things go wrong for market leaders. Salesforce considers us as users because they own the market. Having all of our data in one place and all of our teams working within Salesforce. Anyone who uses Salesforce is impacted by it, even if they don't.
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Scalability
OutSystems
No answers on this topic
Microsoft
No answers on this topic
Salesforce
It's very scalable as it has a ton of features (but you do need an admin who understands how to leverage these features). Because of the various features, we've also needed to host onboarding sessions with our users so that they can familiarize themselves with the platform, which isn't always super user-friendly or intuitive.
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Professional Services
OutSystems
No answers on this topic
Microsoft
No answers on this topic
Salesforce
Using Salesforce.com has made my daily routines more efficient and simplified the manual tasks I had to perform independently. I can now access data from any device, online or offline, and provide better guidance to my team about the forecasts provided by the built-in artificial intelligence (AI). A chat with a Salesforce support specialist would be great. The knowledge base has a community forum where Salesforce users can ask questions and learn more about the product.
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Return on Investment
OutSystems
  • The ease of use of the OutSystems development process has been the biggest ROI for us. We have developed our Framework product and maintained/enhanced it with only 4 workers.
  • OutSystems has enhanced their product very significantly over the last 4 years. They have gone from a simple to use tool to a very simple to use sophisticated tool that covers the standard mainframe-based computing apps and the apps used on handheld mobile devices all using the same basic set of development tools.
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Microsoft
  • Automation of manual processes brings an ROI on labor costs.
  • Intake of data provides clean database design.
  • Connectivity to data-lake provides insights and trends into the data.
  • Able to scale operations with efficiencies provided by the app.
  • Can mature the process and workflows to do more.
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Salesforce
  • It allows me to keep a close eye on all of my performance metrics through the Dashboard Reporting, ie what my sales pipeline looks like, how much it's changed in the last 60 days, new opportunities created in the last 7 days, # of emails sent for the week, etc. The ease of the design and output make it really easy to check my progress throughout the day to find where I have holes and am falling short on my personal and work goals. It's resulted in greater transparency with my Mgmt Team and shorter 1-on-1 mtgs with my boss as he can see exactly where I am at all times (to be fair, I'm a senior sales rep, so he pretty much lets me do my job completely unfettered), but it does prove that I am continually producing which recently resulted in a raise I didn't even ask for.
  • The SF repository is so detailed that I don't have to spend tons of time finding frequently used websites attached to a client or see what all interactions with the company look like. Even though I don't use SF for my bulk emails and email sequences, SF provides me with an email to use in the bcc of these emails which links everything back to SF. I find that extremely helpful. This really impacts my efficiency and I can honestly say that once I started using all the functionality of data management, it saved me about 20% of my time/week that I could then allocate towards other revenue-generating tasks like prospecting and account management. The more time I have for those, the better. My year-over-year on accounts 1 year and older just grew by 17% this last year.
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ScreenShots

Agentforce Sales Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of