What users are saying about
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
112 Ratings
17 Ratings
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Score 8 out of 100

Wufoo

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
112 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

QuestionPro

QuestionPro is great for forced-choice and Likert-scale data, and it easily turns raw data into readable statistics. The simple interface lacks attractiveness but is easy to learn and use, even for members outside the digital age. QuestionPro is less effective for qualitative data and short answer responses in large quantities. Reporting and analytic features leave this information in the bulky design, clogging the report and preventing cohesive presentation of the data.
Alicia Meyer | TrustRadius Reviewer

Wufoo

I have used different products in the past. I am most please with Wufoo because it is easy to use, has multiple ways for your form to be displayed on your website, and submissions can be sent multiple ways as well. We use WuFoo for support emails from our customers, for dispatcher applications, as well as people sending in emergency incident tip information. This is the perfect program for us.
Thomas Perez | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

QuestionPro
6.9
Wufoo
8.2
Survey templates
QuestionPro
9.4
Wufoo
8.4
Themes
QuestionPro
5.7
Wufoo
7.9
Custom logo/branding
QuestionPro
5.7
Wufoo
8.3

Survey Content

QuestionPro
8.6
Wufoo
8.9
Changes to live survey
QuestionPro
8.2
Wufoo
9.1
Question design help
QuestionPro
8.8
Wufoo
8.3
Multiple question types
QuestionPro
8.8
Wufoo
9.4

Survey Logic

QuestionPro
8.7
Wufoo
8.3
Survey logic flexibility
QuestionPro
8.7
Wufoo
8.3

Survey Reporting & Analytics

QuestionPro
7.5
Wufoo
8.4
Response tracking
QuestionPro
9.4
Wufoo
9.1
Data export
QuestionPro
7.5
Wufoo
9.1
Standard reports
QuestionPro
8.1
Wufoo
8.6
Custom reports
QuestionPro
5.0
Wufoo
7.3
Analytics
QuestionPro
7.4
Wufoo
8.1

Survey Administration & Security

QuestionPro
6.6
Wufoo
8.5
Access controls
QuestionPro
6.3
Wufoo
8.5
Compliance
QuestionPro
7.0
Wufoo
8.5

Survey Distribution

QuestionPro
6.9
Wufoo
7.6
Vendor-offered crowdsourcing
QuestionPro
6.9
Wufoo
7.9
Respondent restrictions
QuestionPro
6.8
Wufoo
7.3

Pros

QuestionPro

  • Before choosing QuestionPro, we evaluated it and Qualtrics, SurveyGizmo, and SurveyMonkey. A committee tested each of 141 key features on all four products. QuestionPro did well in the comparison and we have ended up using even more features that we tested. The summary of that work can be found here: https://oit.utk.edu/research/documentation/qualtrics-to-questionpro/.
  • The way it handles anonymous surveys is particularly good. With most products, you have to remember to check the "anonymous" box to prevent it from saving email addresses or other identifiable data. But if you forget to do so, you can't tell by taking the survey. Question pro uses "Respondent Anonymity Assurance" that must be turned on by the company (a quick request from the chat window will suffice) and then it can never be turned off. This activates a link that appears on the bottom left-hand of each survey page. Clicking it takes the survey participant to a company page which assures them that the anonymous feature is indeed turned on.
  • It has a very nice combination of great power and ease of use.
  • The support we have received from the company has been excellent. Our team has worked with around 30 research software vendors for over 35 years and this company stands out as being extremely responsive to our needs. We told them we needed a migration tool to help us move from Qualtrics to QuestionPro and they created one in just a few weeks. They've added or improved a number of other features for us, at no charge.
Robert Muenchen | TrustRadius Reviewer

Wufoo

  • Flexible, multiple entry forms: Wufoo allows users to create forms with multiple options or formats (radio, single choice, checkbox, text, paragraph text)
  • Conditional forms: Need to ask a question that only applies to a specific group? Then Wufoo is for you - it allows you to create conditional logic that allows you to reserve specific paths for specific entrants.
  • Integrations: Wufoo integrates with EVERYTHING via Zapier. You can sync it to Google sheets, email ESPs / CRMs, payment gateways... All kinds of applications for this software with its flexible uses & integrations, including embeddable HTML or direct integration to your website.
page V | TrustRadius Reviewer

Cons

QuestionPro

  • Doesn't allow for the level of customization required for a lot of projects
  • Can be a little too simple, not complex enough
  • Can tend to be a little buggy at times -- new features need to be more thoroughly vetted
Anonymous | TrustRadius Reviewer

Wufoo

  • Wufoo has had a cap on the total number of fields you can use per form which has been a limiting factor for us when trying to build more complex forms.
  • Wufoo does not support tabular fields or repeating fields which is a drawback since it limits the types of questions you can ask.
  • Form organization in the admin interface is a little clunky and disorganized. It would be better if there were more customized options for organizing your library of forms.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

QuestionPro

QuestionPro 7.6
Based on 6 answers
We are currently reviewing the cost of the license as we are interested in extending the license for the campus, questionpro is not an "inexpensive" option for a publicly funded non-profit Institute.
Anonymous | TrustRadius Reviewer

Wufoo

Wufoo 10.0
Based on 32 answers
I only give it this mid-range rating because, since the 2014 Super Bowl is history, our company will be closing in a couple months. I hope in my next employment opportunity that I will be able to use Wufoo again. I will probably use it to a limited extent in my personal life to communicate with friends and contacts in a unique manner. I am also working on a Certificate in Web Development and I definitely use Wufoo as embedded forms in websites I build.
Stephen A. Williams | TrustRadius Reviewer

Usability

QuestionPro

QuestionPro 8.6
Based on 2 answers
For the countless surveys I have created over the last four years, I never had a major problem.
John Baumgardner | TrustRadius Reviewer

Wufoo

Wufoo 8.0
Based on 5 answers
Wufoo's usability from the user to the client is simple. The forms are simple to construct and they are easy for our clients to fill out. I have yet to really hit something that is difficult to do and even when I do get a little stumped their excellent support team helps me through it.
Mark Stackhouse | TrustRadius Reviewer

Performance

QuestionPro

No score
No answers yet
No answers on this topic

Wufoo

Wufoo 9.0
Based on 1 answer
Every time I try to use a different Form Builder - I constantly go back to Wufoo, especially compared to WordPress Plugin Form Builders. The biggest reason is the reliability of the form notifications getting sent and delivered are better than form builder that rely on the Wordpress Mail Send Feature.The only feature that I have found over the last 3 years that Wufoo is missing is the ability to customize the layout of the notification emails. But that is minor in the grand scope of its reliability.
Rebecca VanDenBerg | TrustRadius Reviewer

Support Rating

QuestionPro

QuestionPro 7.0
Based on 1 answer
They offer email, chat, and phone support. I have used the chat support several times. Response time was fast, but the rep did not always have the answer. Inquiries are answered quickly and thoroughly.
Scott Johnson | TrustRadius Reviewer

Wufoo

Wufoo 10.0
Based on 3 answers
Unmatched response time and incredible support. When you submit a support e-mail you get an immediate response to let you know that they are on it. Within 10 to 15 minutes you get a detailed and educated response to the problem you are having. They either direct you to documentation on their site or they give you other avenues in which to Achieve fixing your issue. The response is always personal and never feels automated.
Mark Stackhouse | TrustRadius Reviewer

Online Training

QuestionPro

No score
No answers yet
No answers on this topic

Wufoo

Wufoo 8.0
Based on 1 answer
Good imbedded videos that visually demonstrate how to create an element within the form.
Sarah Downing | TrustRadius Reviewer

Implementation Rating

QuestionPro

QuestionPro 9.0
Based on 1 answer
Try every feature and test take your surveys multiple times, running through different scenarios.
Scott Johnson | TrustRadius Reviewer

Wufoo

Wufoo 9.0
Based on 2 answers
Implementing Wufoo was a seamless process. It was an instantaneous transition from the old pdf forms and webforms we were using to the easier to understand Wufoo forms. Employees learned it with ease and the clients response was instantaneously positive. Adding Wufoo to your workflow is not only easy it is necessary.
Mark Stackhouse | TrustRadius Reviewer

Alternatives Considered

QuestionPro

First of all, QuestionPro has powerful futures when we compare it with others. I am not sure but somehow interface of the product is always important for some more than its functionality. QuestionPro has many features, functionality and has a great interface. It is easy to use and a software that is easy to understand.
Asia Kwiatkowska | TrustRadius Reviewer

Wufoo

In terms of building reports, Wufoo is very similar to Google Forms. Both have the capability to edit live forms and immediately share them. Wufoo offers a few more features than Google Forms does as well. Overall, our department has looked at both options and continues to use Wufoo because of the data management and ease of building forms.
Justin Moore | TrustRadius Reviewer

Return on Investment

QuestionPro

  • QuestionPro has gathered feedback used to shape future policy, increasing customer (student) satisfaction.
  • QuestionPro gathered data useful for communication across departments that often struggle to understand one another. For example, the survey gathered data that enabled IT to pinpoint specific WiFi problems across campus.
  • QuestionPro helps evaluate student staff performance and identify places for growth, enhancing our team’s ability to serve ever-changing students.
Alicia Meyer | TrustRadius Reviewer

Wufoo

  • We've collected more revenue using less staff time than ever before. Wufoo allowed us to move online from paper-based systems.
  • Our data is now standardized and more accurate since it is input by end users instead of staff (who had to decipher handwriting).
Isaac Nuell | TrustRadius Reviewer

Pricing Details

QuestionPro

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

QuestionPro Editions & Modules

Edition
Free$0
Advanced85/month
EnterpriseContact Vendor
    Additional Pricing Details

    Wufoo

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Wufoo Editions & Modules

    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    QuestionPro
    8.1
    Wufoo
    9.2

    Likelihood to Renew

    QuestionPro
    7.6
    Wufoo
    10.0

    Usability

    QuestionPro
    8.6
    Wufoo
    8.0

    Performance

    QuestionPro
    Wufoo
    9.0

    Support Rating

    QuestionPro
    7.0
    Wufoo
    10.0

    Online Training

    QuestionPro
    Wufoo
    8.0

    Implementation Rating

    QuestionPro
    9.0
    Wufoo
    9.0

    Add comparison