TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    QuickBooks Online

    Score8 out of 10
    N/AQuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.

    $38

    per month

    QuickBooks Time

    Score8.8 out of 10
    N/AQuickBooks Time (formerly TSheets) is a cloud-based time tracking and scheduling app that allows employees to clock in and out from the job site with the devices they’ve already got in their pockets. The vendor aims to help companies replace paper timesheets with accurate, electronic time data as well as make payroll and invoicing faster and less costly. QuickBooks Time also accurately tracks time and GPS points (even without cell or internet service) then automatically syncs when back…

    $0

    1 user, unlimited projects

    Pricing
    QuickBooks OnlineQuickBooks Time
    Editions & Modules
    Simple Start
    $38
    per month
    Essentials
    $75
    per month
    Plus
    $115
    per month
    Advanced
    $275
    per month
    Free
    $0
    1 user, unlimited projects
    Premium
    $8
    per user/month + $20 base fee/month (paid annually)
    Elite
    $10
    per user/month + $40 base fee/month (paid annually)
    Offerings
    Pricing Offerings
    QuickBooks OnlineQuickBooks Time
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    QuickBooks OnlineQuickBooks Time
    Considered Both Products
    Intuit
    Chose QuickBooks Online
    As I've mentioned, there aren't a lot of similar products, and certainly not with all the capability of QuickBooks Online. In my opinion, they nickel and dime for everything but they also do work pretty well across the board. I think the reconciliation process is also by far …
    Incentivized
    Chose QuickBooks Online
    Peers in our industry who are using FreshBooks seem to be exceptionally happy with it, putting me on the defensive to stand up for QuickBooks. I don't seem to win those arguments though, but perhaps I need to be more of a power user with Quickbooks to up my game in that …
    Incentivized
    Chose QuickBooks Online
    Xero provides similar functionality. It recently added a payroll function for my state. It also has the more robust document management system that QBO needs to move towards.
    Incentivized
    Intuit
    Chose QuickBooks Time
    Toggle has a nice app, which makes it easy to switch time, however they do not integrate well with QuickBooks Online which means we are moving data between two systems. We like to run lean as a company with as minimal non-billable staff as possible, which means we need to …
    Incentivized
    Chose QuickBooks Time
    It has a better integration with QuickBooks.
    Incentivized
    Chose QuickBooks Time
    N/A
    Incentivized
    Chose QuickBooks Time
    The cost is better. We are a nonprofit organization. We don’t need a bunch of bells and whistles. We need affordability. We run on a tight budget. Bamboo, from research looked great but TSheets offered exactly what we needed at a fair price.
    Incentivized
    Chose QuickBooks Time
    TSheets' ease of use for all and ease of syncing with other software really makes it stand out from other similar systems. It is also considerably affordable despite all that it offers to the company. Their customer service is also very helpful and they are available via email, …
    Incentivized
    Chose QuickBooks Time
    The only other option any of my clients have done in the past is paper time sheets and that was horrible.
    Incentivized
    Chose QuickBooks Time
    Procas is very cumbersome and much of the configuration/setup cannot be done via web browser. Procas is expensive. Procas support is not 24x7 nor is support more than 8 hours. Deltek is expensive.
    Incentivized
    Chose QuickBooks Time
    I've not tried any others because TSheets is almost perfect.
    Incentivized
    Chose QuickBooks Time
    This is solely based on support, as TSheets support blows these other two out of the water. I HATE online chats from a support standpoint, but TSheets has surprised me each time with the clarity and timeliness of response.
    Incentivized
    Chose QuickBooks Time
    I really did not look into this product any further because TSheets has all I was looking for.
    Incentivized
    Chose QuickBooks Time
    We chose TSheets because it took care of keeping track of different jobs, allowed approvals online, and connected with QuickBooks!
    Incentivized
    Chose QuickBooks Time
    I haven't used any other time trackers. I started with TSheets and it was so wonderful I haven't needed to try anything else.
    Incentivized
    Chose QuickBooks Time
    Tsheets is very simple for the employees to use and it works perfectly with our other cloud based apps.
    Incentivized
    Chose QuickBooks Time
    My Hours doesn't import/sync with QBO. We were with My Hours for several years, until their server crashed and we lost months of hours. We had already been looking at T Sheets and this was what made us make the final call to change. Having to re-create several months of …
    Incentivized
    Chose QuickBooks Time
    I learned about TSheets through Profit First Professionals. I haven't had a need to seek out any other options because of my complete satisfaction with TSheets - so I can't speak to how those other companies compare to TSheets. No need to look further.
    Incentivized
    Chose QuickBooks Time
    I have used Click Time, but not evaluated it.
    Incentivized
    Chose QuickBooks Time
    I select TSheets for myself and my clients because it is new, updated and versatile. It is a program adapting to the newer generation of workforce, being that everyone has a phone, and everyone has a computer. Real time updates on scheduling, breaks and overtime, allows for …
    Incentivized
    Chose QuickBooks Time
    My experience with Paycom was awful. They were incompetent and unhelpful. The product itself was fairly useless. TSheets is significantly better.
    Incentivized
    Chose QuickBooks Time
    TSheets is real time - employees have to clock in and no more going back trying to remember the number of hours worked.
    Incentivized
    Chose QuickBooks Time
    Our decision to use Tsheets was made over 9 years ago. At the time there was not another comparable solution available. Other solutions were desktop based, costly, and not available online. More recently, Harvest has come to our attention as a competitor but we've not …
    Incentivized
    Chose QuickBooks Time
    Based on the reviews, Tsheets was the first and only time-tracking app we have tried.
    Incentivized
    Chose QuickBooks Time
    I haven't used any other cloud-based time tracking apps. It works better than keeping time with paper and pen.
    Incentivized
    Chose QuickBooks Time
    Employees can manually enter their time in QBO and basically claim hours that they did not work. This is why I selected TSheets!
    Incentivized
    Key User Insights
    Would buy again
    83%
    Would buy again
    129 Answers
    75%
    Would buy again
    15 Answers
    Delivers good value for the price
    87%
    Delivers good value for the price
    124 Answers
    83%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    129 Answers
    80%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    82%
    Lived up to sales and marketing promises
    100 Answers
    69%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    85%
    Implementation went as expected
    117 Answers
    69%
    Implementation went as expected
    11 Answers
    Features
    QuickBooks OnlineQuickBooks Time
    Payroll Management
    Comparison of Payroll Management features of QuickBooks Online and QuickBooks Time
    Feature
    QuickBooks Online
    7.7
    125 Ratings
    2% above category average
    QuickBooks Time
    -
    Ratings
    Pay calculation8.0114 Ratings00 Ratings
    Benefit plan administration6.962 Ratings00 Ratings
    Direct deposit files8.1105 Ratings00 Ratings
    Salary revision and increment management7.778 Ratings00 Ratings
    Reimbursement management7.784 Ratings00 Ratings
    Customization
    Comparison of Customization features of QuickBooks Online and QuickBooks Time
    Feature
    QuickBooks Online
    7.0
    116 Ratings
    8% below category average
    QuickBooks Time
    -
    Ratings
    API for custom integration6.996 Ratings00 Ratings
    Plug-ins7.198 Ratings00 Ratings
    Security
    Comparison of Security features of QuickBooks Online and QuickBooks Time
    Feature
    QuickBooks Online
    8.2
    191 Ratings
    0% above category average
    QuickBooks Time
    -
    Ratings
    Single sign-on capability8.3156 Ratings00 Ratings
    Role-based user permissions8.1181 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of QuickBooks Online and QuickBooks Time
    Feature
    QuickBooks Online
    8.0
    217 Ratings
    2% above category average
    QuickBooks Time
    -
    Ratings
    Dashboards8.1204 Ratings00 Ratings
    Standard reports8.3211 Ratings00 Ratings
    Custom reports7.7195 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of QuickBooks Online and QuickBooks Time
    Feature
    QuickBooks Online
    7.8
    234 Ratings
    2% above category average
    QuickBooks Time
    -
    Ratings
    Accounts payable8.6200 Ratings00 Ratings
    Accounts receivable8.6217 Ratings00 Ratings
    Cash management7.9198 Ratings00 Ratings
    Bank reconciliation9.0223 Ratings00 Ratings
    Expense management8.2206 Ratings00 Ratings
    Time tracking6.998 Ratings00 Ratings
    Fixed asset management7.798 Ratings00 Ratings
    Multi-currency support7.549 Ratings00 Ratings
    Multi-division support7.180 Ratings00 Ratings
    Regulations compliance7.979 Ratings00 Ratings
    Electronic tax filing8.0118 Ratings00 Ratings
    Self-service portal7.3126 Ratings00 Ratings
    Global Financial Support6.541 Ratings00 Ratings
    Primary and Secondary Ledgers7.972 Ratings00 Ratings
    Intercompany Accounting7.672 Ratings00 Ratings
    Localizations7.855 Ratings00 Ratings
    Journals and Reconciliations8.5146 Ratings00 Ratings
    Enterprise Accounting7.062 Ratings00 Ratings
    Configurable Accounting7.789 Ratings00 Ratings
    Centralized Rules Framework7.560 Ratings00 Ratings
    Standardized Processes8.6108 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of QuickBooks Online and QuickBooks Time
    Feature
    QuickBooks Online
    6.8
    90 Ratings
    7% below category average
    QuickBooks Time
    -
    Ratings
    Inventory tracking6.685 Ratings00 Ratings
    Automatic reordering6.947 Ratings00 Ratings
    Location management7.254 Ratings00 Ratings
    Manufacturing module6.537 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of QuickBooks Online and QuickBooks Time
    Feature
    QuickBooks Online
    7.7
    144 Ratings
    4% above category average
    QuickBooks Time
    -
    Ratings
    Pricing7.991 Ratings00 Ratings
    Order entry7.787 Ratings00 Ratings
    Credit card processing8.3111 Ratings00 Ratings
    Cost of goods sold8.0110 Ratings00 Ratings
    Order Orchestration7.347 Ratings00 Ratings
    End-to-end order visibility7.750 Ratings00 Ratings
    Order exception Resolution7.443 Ratings00 Ratings
    Best Alternatives
    QuickBooks OnlineQuickBooks Time
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.3 out of 10
    Time Doctor
    Score8 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Toggl Track
    Score9 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.5 out of 10
    TimeCamp
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    QuickBooks OnlineQuickBooks Time
    Likelihood to Recommend
    8.3
    (252 ratings)
    8.6
    (195 ratings)
    Likelihood to Renew
    9.6
    (27 ratings)
    10.0
    (3 ratings)
    Usability
    8.2
    (167 ratings)
    9.5
    (6 ratings)
    Availability
    9.0
    (6 ratings)
    -
    (0 ratings)
    Performance
    1.0
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (70 ratings)
    2.1
    (31 ratings)
    Implementation Rating
    10.0
    (7 ratings)
    6.0
    (1 ratings)
    Configurability
    1.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    5.0
    (1 ratings)
    -
    (0 ratings)
    CPA Rating
    7.4
    (18 ratings)
    -
    (0 ratings)
    Ease of integration
    1.3
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    2.0
    (3 ratings)
    -
    (0 ratings)
    Professional Services
    5.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.0
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    QuickBooks OnlineQuickBooks Time
    Likelihood to Recommend
    Intuit
    QBO is a great solution for small and midsize companies. If the goal is to record all transactions and pull reliable financial reports, QBO is a great option. QBO is also a great solution if most operations are run in a system like Ramp. It syncs well with systems like that and turns the data into something management can use to make decisions. QBO is great because so many people use it. It is easy to find training online, and many people have experience with it.
    Incentivized
    Read full review
    Intuit
    It would be very useful for certain remote jobs that require a high level of presence, as in the case of web development, or remote maintenance sessions, so that when reviewing the work data it is possible to ensure that there will be no failures. By being able to include files in the management, from the equipment tab, it is possible to fully control the hours in which each change in these files were made.
    Incentivized
    Read full review
    Pros
    Intuit
    • Workflows for accounts payable invoice review are terrific.
    • Bill payment allows you to pay vendors online via ACH or check without having to write a physical check, which reduces admin time.
    • The cloud based login lends well to a remote or hybrid work environment for staff.
    • QuickBooks Online allows you to pre-configure vendors' general ledger expense accounts. This helps with general ledger coding accuracy and consistency.
    • QuickBooks Online integrates with Rippling HRIS, Coast, Capital One, JPMorgan Chase, etc., which lends well to an efficient month-end closing and reduced administrative time.
    Incentivized
    Read full review
    Intuit
    • Support (their help desk team is incredibly helpful and always quick to respond).
    • Ease of access and use (the app is user-friendly an intuitive, and the desktop version is equally as approachable).
    • Manager functionality (it's useful to be able to clock employees in and out at multiple events on the same day by sorting them into different groups by manager/event).
    Incentivized
    Read full review
    Cons
    Intuit
    • I dislike that the online bill pay option through QuickBooks is required for their invoicing.
    • The auto-fill portion of the customer setup, specifically the company name, is listed, but it also auto-fills in the name portion, which is inconvenient and time-consuming to remove.
    Incentivized
    Read full review
    Intuit
    • The desktop version of the TSheets schedule does not have a search feature. This makes it challenging to find things you are looking for without extra work
    • The app can be a bit buggy. Though it is a great app, there are many reasons that the app will stop syncing and can cause problems with staff scheduling
    Incentivized
    Read full review
    Likelihood to Renew
    Intuit
    It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
    Incentivized
    Read full review
    Intuit
    TSheets tech support people, like Shawn Sommer, from Tsheets. She has been instrumental, after terminating the person in charge of TSheets I was left with a learning curve too high to climb but after 10 mins of her instructions I was able to make payroll in no time. She cleared all errors that nobody had fixed before.
    TSheets is not a vendor for me, TSheets is my partner in business. Thank you TSheets.
    Read full review
    Usability
    Intuit
    Beyond being overkill for a small org's needs, QBO is constantly stealing screen real estate and attention by hammering users for account upgrades, connecting to one of their approved consultants or buying add-ons. The idea of using a simple configurable bookeeping and light accounting interface is completely missing. At the very least, we should be able to hide functions like inventory that we will never use.
    Incentivized
    Read full review
    Intuit
    Our employees find TSheets easy to use and spend minimal time at reporting hours using it. As an administrator and user of the TSheets "data and information" I am extremely positive on the functionality and reporting that it has provided me. From its ease of set-up to training to reporting, TSheets has made us so much more efficient from an administration standpoint
    Incentivized
    Read full review
    Reliability and Availability
    Intuit
    We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
    Incentivized
    Read full review
    Intuit
    No answers on this topic
    Performance
    Intuit
    Everything process has its bugs lately with the new interface. Nothing has worked smoothly since this all began last month.
    Incentivized
    Read full review
    Intuit
    No answers on this topic
    Support Rating
    Intuit
    In my experience, most representatives keep me on the phone for hours, literally, for a single issue and then usually cannot resolve it satisfactorily. I have 10 open cases that need resolution and, in my experience, there has been NO follow-up communication on any of them.
    Incentivized
    Read full review
    Intuit
    I have never failed to have an issue resolved within minutes of contacting Support. Jen D recently assisted my with an export issue and I was back on track in less the 10 minutes. She was knowledgable and thought about the current and future contexts of the issue and assured there would be no recurrence next payroll.
    Read full review
    Implementation Rating
    Intuit
    The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
    Incentivized
    Read full review
    Intuit
    I wasn't originally helping with the implementation so not sure.
    Incentivized
    Read full review
    Alternatives Considered
    Intuit
    As a freelance bookkeeper, the Desktop version of QuickBooks Online doesn't allow for ease of access from any device. Having to be on a computer with the software downloaded creates additional work to gain access to all required filings etc. Also, I personally find the linking functionality on the Online version to be much more streamlined and user friendly.
    Read full review
    Intuit
    Besides Intuit Payroll (Sage), the only program I've used is WorkBrain through Menards, and it's more as a scheduling guideline for management, employees don't use it to punch in or out or record hours. However, WorkBrain does show scheduling and it matches with a punch clock to record those hours. Every other place I've used has used either punch clocks or handwritten time cards. I think the TSheets is modern, user-friendly, convenient, accessible, and cost-effective for the owners. It also streamlines payroll for the Accountant instead of manually entering all hours for multiple employees by hand into a software program like Sage.
    Incentivized
    Read full review
    Scalability
    Intuit
    As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
    Incentivized
    Read full review
    Intuit
    No answers on this topic
    Return on Investment
    Intuit
    • QuickBooks has given us a useful portal by which to get an overview of our financials.
    • QuickBooks has given us a relatively easy way to send out invoices quickly and efficiently.
    • Due to the customization limitations on QuickBooks, we've had to get creative in third-party implementations to better represent our brand and to track financials.
    Incentivized
    Read full review
    Intuit
    • As a Microsoft Access software development shop, Help4Access could have built ourselves a time tracking system, but why reinvent the wheel?
    • tSheets got us out of spreadsheets and into the cloud in days not months.
    • The ROI the first year is over $5,000.
    Incentivized
    Read full review
    ScreenShots

    QuickBooks Online Screenshots

    Screenshot of the accounting and bank transactions interfaceScreenshot of an overview of the accounting inventoryScreenshot of book marksScreenshot of the business tax overviewScreenshot of the customer hubScreenshot of the dashboard

    QuickBooks Time Screenshots

    Screenshot of TSheets is the only time tracking app embedded inside QuickBooks. You can easily review and approve employee time cards to run payroll, do job costing, or create invoices--without ever leaving QuickBooks!Screenshot of With accurate employee hours from TSheets at your fingertips, you're always ready to run payroll--without the tedious manual entry!Screenshot of TSheets is more than just a time tracker. It keeps a timestamp for each clock in/out, job code change & GPS location. See who’s on the clock, where, and their assigned schedule—in real-time.Screenshot of Creating a schedule with Excel is costing you more than you think. TSheets employee scheduling software makes it faster & easier than ever to build & share schedules with employees, assign jobs & shifts, & keep your workforce in sync.Screenshot of Track time using devices your employees already use; any computer, mobile phone or landline, iPhone or Android app, smartphone browser, text message or Twitter.Screenshot of Really friendly free, unlimited support by phone, chat, or email. We guarantee you'll be impressed.