Saba Cloud vs. SAP SuccessFactors HCM

Our organization uses Saba Cloud primarily to manage all types of learning systems or staff training empirically. In addition, it provides us with a quick test-based follow-up to the trainees. We use Saba Cloud to train our clientele in a professional manner with respect to our worldwide online service. With this tool we are able to enhance the customer experience with the organization. Similarly, our organization uses Saba Cloud to monitor the performance and effectiveness of our employees and customers after having access to all the information provided by the application to subsequently make learning and development reports.

Incentivized

SAP SuccessFactors is well suited for small to medium business organisations, in my opinion. It solves the purpose of being a strong yet reliable HRMS tool as it comes from the house of SAP. It gives your organisation the edge to manage employee related activities in a more synchronised manner. Large scale organisations do have an option to look at other available options as well because SAP SuccessFactors is not the best product in the market.

Incentivized

• Skills Management - Saba has allowed us to set specific expectations for employees based upon their role, and this has clarified the skill requirements for employees.
• Goal Management - With Saba, managers can easily create goals aligned up to senior leadership, and then work with their direct reports to create supporting goals.
• Learning Management - Using Saba's built-in Smart Lists, assigning compliance training is a simple process that used to be a challenge in our former LMS.

Incentivized

• I think this product, once you have multiple modules, what we're learning is (and one of the reasons why we're expanding our use of SAP SuccessFactors) its connectivity in the way it speaks and shares information in itself in the system. That allows us to share information easily across our organization with our business partners, with our other HR professionals, and with our employees.
• I think it's a very user-friendly product as well.

Incentivized

• Saba continues to improve their reporting and analytics. While it is much improved over previous versions, it can be improved.
• Release Notes for system updates need to be delivered to admins farther in advance of the update in order to prepare properly.

• I think just overall the configuration can be a little bit hard on the backend user, like myself, knowing which screens to go to. Better documentation on how we configure things would be a great resource for employees in the HR field that are making those backend changes.

Incentivized

Typically customers that acquire a Saba solution rarely move away. There are reasons and "legends" behind this. The investment is significant. Time and money are required to make the engine go smoothly. But once it runs at full capacity, it doesn't stop! Professional Services are extremely competent and able to close implementation gaps quickly.

We have put a vast amount of time and effort into our installation- and there is more work to be done, but the system has a lot of benefits that we plan to maximize and optimize in order to generate the greatest value for everyone involved

Incentivized

As someone who creates classes and is also a learning administrator in the system, I have run into some issues with the system's capabilities for my needs. I am not a fan of having to use Adobe Captivate to download a PowerPoint presentation into the system, as my training sessions are much more than a glorified PowerPoint. Our organization has yet to turn on Saba Meetings, which may help with these limitations.

SAP SuccessFactors is very user friendly, starting with Single Sign-on integration, then right away showing various tiles, such as organizational chart, time-off management, notifications of any review tasks, such as time-approval for team members. It has good navigation functions and language is very intuitive, so easy to understand for business users, no need to be too tech savvy.

Incentivized

Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.

Incentivized

The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.

Incentivized

For the times that we have used the support provided by Saba, it has been a very pleasurable experience for our department. Part of our package with Saba includes a specified number of hours of "training" time with Saba. During these meetings, we have shared our desires of the product and the support personnel have either shown us how to accomplish our task or they have taken our requests to their developers to look at future enhancements. Overall, very pleased with the support.

SuccessFactors Employee Central gets a middle of the road rating from me because of the things it does really well - Training. It falls short with the objectives cascade and visibility amongst my reports. That's what brings it down to a 5. Objectives need to be clear and concise in order to gain buy-in from your reports, and SuccessFactors muddies that by poor delineation between cascaded attributes and my report's objectives. The whole objectives cascade can be reworked.

Incentivized

The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS

Incentivized

We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.

Incentivized

Was not involved with integration.

Incentivized

As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.

Incentivized

We had extensive reviews with a plan of what we needed and must have out of the system, including custom learning paths and tracking inside our HRIS system to grant permissions and positions based on completed learning certifications and courses. We weighed each option and chose based on the one that met the most of the must-haves.

At City, we currently use SAP on-premise applications for all HCM functionalities, and we have already implemented SF Onboarding, Recruitment, and Employee Central. Since we are long-time customers using all on-premise HCM applications, it's easy for business users to choose SuccessFactors products. We are delighted with the SAP HCM products we are currently using.

Incentivized

Not applicable.

Incentivized

The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.

Incentivized

We did use this service to do analysis of the solution being implemented. It was a good check point during the project to see if everything is going as planned.

Incentivized

• This may seem small but with 90% of our workforce not at our main facility just the fact that since July 1, 2021, we have had over 18,956 compliance-related training completed by our staff. Do the math the ROI is wonderful.

Incentivized

• As far as ROI, I don't know what the investment is in the product, so I can't give you an exact number of profitability, but I can tell you for ease of use, it has been a lot easier to use the product. I think the only thing that I would prefer is instead of having the print screens, I'd prefer having video modules to explain how to use the different aspects of it.

Incentivized