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SAP Business Technology Platform vs. Sitecore Digital Experience Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Business Technology Platform

    Score8.6 out of 10
    N/ASAP Business Technology Platform (SAP BTP) is the company's Platform-as-a-Service (PaaS) offering, that brings together intelligent enterprise applications with database and data management, analytics, integration and extension capabilities into one platform for both cloud and hybrid environments, including hundreds of pre-built integrations for SAP and third-party applications.N/A

    Sitecore Digital Experience Platform

    Score8.9 out of 10
    N/AThe Sitecore Experience Platform (Sitecore XP) is a digital experience platform used to build websites and create customer experiences online. The solution boasts fast content authoring, built-in personalization features, testing and other optimizations, as well as analytics and marketing features.N/A
    Pricing
    SAP Business Technology PlatformSitecore Digital Experience Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP Business Technology PlatformSitecore Digital Experience Platform
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SAP Business Technology PlatformSitecore Digital Experience Platform
    Considered Both Products
    SAP
    No answer on this topic
    Sitecore
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    808 Answers
    90%
    Would buy again
    19 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    586 Answers
    94%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    804 Answers
    95%
    Happy with the feature set
    20 Answers
    Lived up to sales and marketing promises
    87%
    Lived up to sales and marketing promises
    417 Answers
    100%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    609 Answers
    95%
    Implementation went as expected
    19 Answers
    Features
    SAP Business Technology PlatformSitecore Digital Experience Platform
    Platform-as-a-Service
    Comparison of Platform-as-a-Service features of SAP Business Technology Platform and Sitecore Digital Experience Platform
    Feature
    SAP Business Technology Platform
    7.6
    818 Ratings
    2% below category average
    Sitecore Digital Experience Platform
    -
    Ratings
    Ease of building user interfaces8.0782 Ratings00 Ratings
    Scalability8.1780 Ratings00 Ratings
    Platform management overhead7.4739 Ratings00 Ratings
    Workflow engine capability7.7655 Ratings00 Ratings
    Platform access control7.6748 Ratings00 Ratings
    Services-enabled integration8.0735 Ratings00 Ratings
    Development environment creation7.9723 Ratings00 Ratings
    Development environment replication7.7631 Ratings00 Ratings
    Issue monitoring and notification7.0714 Ratings00 Ratings
    Issue recovery6.7633 Ratings00 Ratings
    Upgrades and platform fixes7.4677 Ratings00 Ratings
    Security
    Comparison of Security features of SAP Business Technology Platform and Sitecore Digital Experience Platform
    Feature
    SAP Business Technology Platform
    -
    Ratings
    Sitecore Digital Experience Platform
    9.9
    37 Ratings
    21% above category average
    Role-based user permissions00 Ratings9.938 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of SAP Business Technology Platform and Sitecore Digital Experience Platform
    Feature
    SAP Business Technology Platform
    -
    Ratings
    Sitecore Digital Experience Platform
    9.8
    34 Ratings
    20% above category average
    API00 Ratings9.934 Ratings
    Internationalization / multi-language00 Ratings9.732 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of SAP Business Technology Platform and Sitecore Digital Experience Platform
    Feature
    SAP Business Technology Platform
    -
    Ratings
    Sitecore Digital Experience Platform
    9.2
    37 Ratings
    26% above category average
    WYSIWYG editor00 Ratings8.237 Ratings
    Code quality / cleanliness00 Ratings9.436 Ratings
    Admin section00 Ratings9.537 Ratings
    Page templates00 Ratings9.735 Ratings
    Library of website themes00 Ratings8.322 Ratings
    Mobile optimization / responsive design00 Ratings9.034 Ratings
    Publishing workflow00 Ratings9.736 Ratings
    Form generator00 Ratings9.735 Ratings
    Web Content Management
    Comparison of Web Content Management features of SAP Business Technology Platform and Sitecore Digital Experience Platform
    Feature
    SAP Business Technology Platform
    -
    Ratings
    Sitecore Digital Experience Platform
    9.4
    36 Ratings
    35% above category average
    Content taxonomy00 Ratings9.735 Ratings
    SEO support00 Ratings9.733 Ratings
    Bulk management00 Ratings9.531 Ratings
    Availability / breadth of extensions00 Ratings8.534 Ratings
    Community / comment management00 Ratings9.632 Ratings
    Results and Analysis
    Comparison of Results and Analysis features of SAP Business Technology Platform and Sitecore Digital Experience Platform
    Feature
    SAP Business Technology Platform
    -
    Ratings
    Sitecore Digital Experience Platform
    7.5
    16 Ratings
    7% below category average
    Conversion tracking00 Ratings7.716 Ratings
    Test reporting00 Ratings7.417 Ratings
    Funnel Analysis00 Ratings7.417 Ratings
    User Segmentation00 Ratings7.717 Ratings
    Digital Experience Platform
    Comparison of Digital Experience Platform features of SAP Business Technology Platform and Sitecore Digital Experience Platform
    Feature
    SAP Business Technology Platform
    -
    Ratings
    Sitecore Digital Experience Platform
    8.2
    19 Ratings
    3% below category average
    Campaign management00 Ratings8.820 Ratings
    Cloud enablement00 Ratings8.119 Ratings
    Content aggregation00 Ratings8.219 Ratings
    Content classification00 Ratings8.619 Ratings
    Multi-channel content personalization00 Ratings7.819 Ratings
    Customer data analytics00 Ratings7.418 Ratings
    DXP Third-Party Integrations00 Ratings7.319 Ratings
    Multi-website management00 Ratings8.918 Ratings
    Digital asset management00 Ratings8.418 Ratings
    Editorial workflows and task management00 Ratings8.018 Ratings
    Best Alternatives
    SAP Business Technology PlatformSitecore Digital Experience Platform
    Small Businesses
    IBM Cloud Foundry
    Score8.5 out of 10
    Yext
    Score6.7 out of 10
    Medium-sized Companies
    IBM Cloud Private
    Score9.6 out of 10
    Progress Sitefinity
    Score7.9 out of 10
    Enterprises
    AWS Elastic Beanstalk
    Score8.6 out of 10
    Progress Sitefinity
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP Business Technology PlatformSitecore Digital Experience Platform
    Likelihood to Recommend
    8.4
    (771 ratings)
    8.7
    (49 ratings)
    Likelihood to Renew
    9.0
    (38 ratings)
    8.7
    (11 ratings)
    Usability
    7.9
    (751 ratings)
    9.0
    (24 ratings)
    Availability
    8.1
    (4 ratings)
    -
    (0 ratings)
    Performance
    5.1
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (503 ratings)
    9.1
    (4 ratings)
    In-Person Training
    7.3
    (1 ratings)
    -
    (0 ratings)
    Online Training
    7.9
    (3 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    7.6
    (15 ratings)
    9.1
    (3 ratings)
    Configurability
    5.8
    (4 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    4.6
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    7.4
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    6.6
    (4 ratings)
    -
    (0 ratings)
    Professional Services
    3.2
    (2 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    2.3
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    2.4
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP Business Technology PlatformSitecore Digital Experience Platform
    Likelihood to Recommend
    SAP
    If you want to use a well-designed SAP technology to shift into the cloud, you will be more than satisfied with the BTP services overall. There are some improvements for beginners to help them get a better overview of what to do and how to start with their account. My recommendation is to take a foundation training course from the SAP learning hub to prepare for the first steps.
    Incentivized
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    Sitecore
    Sitecore offers Content Hub with Product Content Management and Content Management Platform. The Digital Experience Platform and Content Hub can both host structured content and publish the finalized version to Experience Edge. Both platforms offer different ways to manage content. During a technical and business evaluation, the evaluation panel must understand the difference between a Content Modelling focused approach, or a layout management focused approach. Sitecore Digital Experience Platform is also best not to be used to host many files and images in the Media Library. That responsibility should be offloaded to a digital asset management company like Sitecore Content Hub DAM. The technology evaluation panel must also understand how to work with a Headless CMS, where the HEAD needs to be hosted, and the costs associated with the HEAD. Composable DXP is fantastic, but everyone must understand the various cost components. Marketers and the data team will need to go into the CDP and Personalize the platform with an excellent understanding of how a composable "installation" works. All the Martech vendors have similar challenges that data and development teams need to work through with a full experience. Any CDP/analytics platform will, at some stage, require further data enrichment from other sources. Understanding the Sitecore Search features and limitations is also essential.
    Incentivized
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    Pros
    SAP
    • It is very easy to use.
    • All the documentation around it is geared towards the enterprise use case, unlike some other hyperscalers' platforms.
    • The SAP Business Technology Platform is very good because it's got the SAP customer and their business processes in mind. Probably my favorite thing about it is how easy it is to get up and running with a new use case and how well it natively connects to an SAP solution.
    Incentivized
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    Sitecore
    • Comprehensive Solution: Sitecore offers a fully integrated suite of products that cover the full spectrum of DXP capabilities, including search, personalization experimentation and more, delivering a complete composable DXP solution for customers.
    • Beyond Headless: XM Cloud provides more than just headless capabilities, featuring in-built tools like authoring host, page editor, etc., enabling faster and more powerful implementations.
    • Focus on AI: Sitecore has now got an excellent AI offering called Stream; it looks promising; however, it would be too early to give feedback on the same.
    • Customization: Sitecore's backend is highly customizable, allowing for deep modifications through pipelines and patch configurations.
    Incentivized
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    Cons
    SAP
    • The Automation Integration service has some outdated workflows
    • New services should be available as entitlements as soon as they are released for a particular region without having to buy them from SAP for zero dollars
    • Any subaccount should be able to change the IAS tenant. Currently, if you set it up for a particular IAS, you cannot change to another tenant and are required to recreate the services in a new subaccount.
    Incentivized
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    Sitecore
    • Experience Editor is a little old fashioned and sometimes slow to use.
    • Bulk operations in the Content Editor
    • Sitecore serialization is should be part of the Content Editor to provide visual reference for items which are serialized and will be overwritten by future deployments similar to what Unicorn does so well
    Incentivized
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    Likelihood to Renew
    SAP
    Seamless integration with external system and dashboard to monitor the data flow and analysis are very essential for the business. The way the product is designed and modelled lead to minimum business disruptions. Adopting to the new and modern technology was easy. Keeping the central system as clean and adopting project bases development are advantages.
    Incentivized
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    Sitecore
    Sitecore has proven that it can deliver on its promise of a robust, reliable enterprise CMS solution with plenty of features. Also, they keep updating it with more and better features. Now that we are highly trained on it we have started on getting the most out of it and we plan to keep doing more of that in the future.
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    Usability
    SAP
    Okay, so the content that we have built on the platform is limited to specific testing on the iFlows within integration suite. The visualization layer is nice to use and helps with the design elements, however with developers that are more used to markup languages, it doesn't have the same CLI type feel when you want it. Perhaps the majority of users are that deep, but other platforms have a better CLI type developer experience.
    Incentivized
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    Sitecore
    We use Sitecore extensively because it provides a single platform for managing content, personalization, and digital experiences across multiple web properties and customer journeys. At our scale, the biggest value is consistency, governance, and the ability for marketing teams to manage experiences without needing engineering support for every change. It also integrates well with the broader CRM/marketing stack, so it becomes quite embedded once deployed.
    Incentivized
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    Reliability and Availability
    SAP
    Services are generally available
    Incentivized
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    Sitecore
    No answers on this topic
    Support Rating
    SAP
    The biggest problem we ran into was communication between SAP Business Technology Platform and onsite resources. Unfortunately our SAP Business Technology Platform and Cloud systems are under different customer numbers. I constantly had to open tickets under each customer number because I was unsure of where the issue lied. And having to create a dummy ticket for our ECC systems to open the ECC connections for another ticket under the Cloud customer is a pain.
    Incentivized
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    Sitecore
    1. Customized software development & maintenance. 2. Technology Consulting - Consulting-based services for technology solutions data engineering or cloud solutions. 3. Used for tapping into multiple data sources such as CRM and marketing automation systems and, creating automated data extracts with a high-end visual representation of data. 4. Implemented for scheduling an existing report to automatically refresh and be delivered to specific users at a specific regular interval.
    Incentivized
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    Online Training
    SAP
    Training material in Developers Community or from Learning hub are really good... also most of the time we route through Discovery center... so materials provided by SAP is really good.
    Incentivized
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    Sitecore
    Sitecore captures and remembers every single interaction your customers and prospects have in any part of the system, allowing you to build comprehensive, ever-learning profiles of each individual. From email marketing, to social media, to online shopping, Sitecore remembers where each interaction left off so you can automatically continue the conversation. Sitecore helps you manage your content for each and every experience your customers enjoy. Customize what content you want and the system will take care of how it's displayed.
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    Implementation Rating
    SAP
    Having a full cloud native environment for devlopment of microservices and digitals solutions while having standardized access to our core data on SAP via cloud connector is one of the main benefits of using BTP over others hypervisors. BTP is the standard hyperscaler as soon as something relies on data from SAP systems in our company now
    Incentivized
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    Sitecore
    Make sure you work with a partner that can help you take advantage of the entire platform. Specifically we see a lot of customers not taking advantage of Sitecore DMS and thus missing a huge opportunity. Sitecore is a platform that is meant to be constantly optimized and improved upon.
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    Alternatives Considered
    SAP
    SAP Concur allows our staff to book, reimburse and remain spend audit compliant. Our Concur system takes feed from Workday and interacts with Credit card vendor. It also makes posting to Accounting and does clearing. SAP Business Technology Platform helped in establishing connection with all these different tools in real time. It helps in getting paid to the card service provider through our Bank through interface, which is built on SAP Business Technology Platform.
    Incentivized
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    Sitecore
    Really the only comparable product to Sitecore DXP is Adobe Experience Manager. Both are very well established and robust content management platforms. Products like Contentful and Contentstack are very lightweight and do not have as many built-in features like DXP, so it is not a fair comparison. For highly complex enterprise type engagements, Sitecore DXP and AEM are always brought to the table together for consideration.
    Incentivized
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    Scalability
    SAP
    It's scalable
    Incentivized
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    Sitecore
    No answers on this topic
    Return on Investment
    SAP
    • As we are on public cloud, we haven't had many break issues due to being standardized.
    • Project management and expectations working with developers has been overwhelmingly positive and improved.
    • Improved connectivity with us migrating to other SAP products and easier/more mainstream integration methods.
    Incentivized
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    Sitecore
    • Since moving the site to Sitecore we have had an increase in conversion - that's the ultimate goal of all these things. It's likely to be partly tied in to the re-design that happened at the same time, but the way in which you can personalise and change things really helps give the best customer journey.
    • The negative impact we've seen is mainly due to expectations around how easily things can be shared between separate instances of Sitecore - if you haven't built stuff sharable it won't be sharable, but the business have been sold Sitecore (partly) on the basis that things would be easily sharable.
    • My developers don't all like working in Sitecore - it takes time to learn, takes a long time to build and run as well as requiring a few processes around it, like Unicorn Sync, etc. One of my devs has actually asked to not work on it again! So, a potential recruitment issue.
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    ScreenShots

    SAP Business Technology Platform Screenshots

    Screenshot of SAP Build Process Automation, an SAP BTP service