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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Sales Cloud

    Score8.7 out of 10
    N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A

    Zoho Analytics

    Score8.4 out of 10
    Small Businesses (1-50 employees)
    Zoho Analytics is a self-service BI and analytics platform that uncovers patterns, spots emerging trends, tracks business metrics, and detects anomalies. Designed for ease of use, it enables business users to create reports and dashboards independently, without relying on IT.

    $60

    per month 5 users

    Pricing
    SAP Sales CloudZoho Analytics
    Editions & Modules
    No answers on this topic
    Standard
    $60
    per month Starts at 5 Users
    Premium
    $145
    per month Starts at 15 Users
    Enterprise
    $575
    per month Starts at 50 Users
    Offerings
    Pricing Offerings
    SAP Sales CloudZoho Analytics
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—There is a 20% discount for all plans if subscribed yearly. Customers can buy add-on rows and users, in addition to the plans listed above.
    More Pricing Information
    Community Pulse
    SAP Sales CloudZoho Analytics
    Considered Both Products
    SAP
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    120 Answers
    95%
    Would buy again
    78 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    110 Answers
    96%
    Delivers good value for the price
    71 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    127 Answers
    96%
    Happy with the feature set
    79 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    97 Answers
    96%
    Lived up to sales and marketing promises
    70 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    98 Answers
    95%
    Implementation went as expected
    72 Answers
    Features
    SAP Sales CloudZoho Analytics
    Sales Force Automation
    Comparison of Sales Force Automation features of SAP Sales Cloud and Zoho Analytics
    Feature
    SAP Sales Cloud
    8.5
    154 Ratings
    8% above category average
    Zoho Analytics
    -
    Ratings
    Customer data management / contact management8.2146 Ratings00 Ratings
    Workflow management8.8147 Ratings00 Ratings
    Territory management8.1132 Ratings00 Ratings
    Opportunity management9.0144 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.3138 Ratings00 Ratings
    Contract management7.9133 Ratings00 Ratings
    Quote & order management8.6134 Ratings00 Ratings
    Interaction tracking9.0137 Ratings00 Ratings
    Channel / partner relationship management8.5131 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of SAP Sales Cloud and Zoho Analytics
    Feature
    SAP Sales Cloud
    8.9
    130 Ratings
    14% above category average
    Zoho Analytics
    -
    Ratings
    Case management8.7125 Ratings00 Ratings
    Call center management9.1114 Ratings00 Ratings
    Help desk management8.8115 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of SAP Sales Cloud and Zoho Analytics
    Feature
    SAP Sales Cloud
    8.0
    132 Ratings
    3% above category average
    Zoho Analytics
    -
    Ratings
    Lead management8.0131 Ratings00 Ratings
    Email marketing7.9112 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of SAP Sales Cloud and Zoho Analytics
    Feature
    SAP Sales Cloud
    8.3
    144 Ratings
    8% above category average
    Zoho Analytics
    -
    Ratings
    Task management8.4136 Ratings00 Ratings
    Billing and invoicing management8.4113 Ratings00 Ratings
    Reporting8.1132 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of SAP Sales Cloud and Zoho Analytics
    Feature
    SAP Sales Cloud
    8.4
    142 Ratings
    9% above category average
    Zoho Analytics
    -
    Ratings
    Forecasting8.1132 Ratings00 Ratings
    Pipeline visualization9.0132 Ratings00 Ratings
    Customizable reports8.0137 Ratings00 Ratings
    Customization
    Comparison of Customization features of SAP Sales Cloud and Zoho Analytics
    Feature
    SAP Sales Cloud
    8.2
    139 Ratings
    7% above category average
    Zoho Analytics
    -
    Ratings
    Custom fields8.0139 Ratings00 Ratings
    Custom objects7.9132 Ratings00 Ratings
    Scripting environment8.6115 Ratings00 Ratings
    API for custom integration8.3123 Ratings00 Ratings
    Security
    Comparison of Security features of SAP Sales Cloud and Zoho Analytics
    Feature
    SAP Sales Cloud
    9.2
    142 Ratings
    9% above category average
    Zoho Analytics
    -
    Ratings
    Single sign-on capability9.3136 Ratings00 Ratings
    Role-based user permissions9.1136 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of SAP Sales Cloud and Zoho Analytics
    Feature
    SAP Sales Cloud
    9.0
    98 Ratings
    18% above category average
    Zoho Analytics
    -
    Ratings
    Social data8.698 Ratings00 Ratings
    Social engagement9.494 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of SAP Sales Cloud and Zoho Analytics
    Feature
    SAP Sales Cloud
    8.5
    117 Ratings
    12% above category average
    Zoho Analytics
    -
    Ratings
    Marketing automation8.3113 Ratings00 Ratings
    Compensation management8.793 Ratings00 Ratings
    Platform
    Comparison of Platform features of SAP Sales Cloud and Zoho Analytics
    Feature
    SAP Sales Cloud
    8.1
    123 Ratings
    6% above category average
    Zoho Analytics
    -
    Ratings
    Mobile access8.1123 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of SAP Sales Cloud and Zoho Analytics
    Feature
    SAP Sales Cloud
    -
    Ratings
    Zoho Analytics
    8.6
    135 Ratings
    5% above category average
    Pixel Perfect reports00 Ratings8.8106 Ratings
    Customizable dashboards00 Ratings8.5135 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of SAP Sales Cloud and Zoho Analytics
    Feature
    SAP Sales Cloud
    -
    Ratings
    Zoho Analytics
    8.1
    137 Ratings
    1% above category average
    Drill-down analysis00 Ratings8.0131 Ratings
    Formatting capabilities00 Ratings7.6136 Ratings
    Report sharing and collaboration00 Ratings8.6137 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of SAP Sales Cloud and Zoho Analytics
    Feature
    SAP Sales Cloud
    -
    Ratings
    Zoho Analytics
    8.4
    129 Ratings
    2% above category average
    Publish to Web00 Ratings8.1108 Ratings
    Publish to PDF00 Ratings8.6127 Ratings
    Report Delivery Scheduling00 Ratings8.4112 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of SAP Sales Cloud and Zoho Analytics
    Feature
    SAP Sales Cloud
    -
    Ratings
    Zoho Analytics
    8.0
    84 Ratings
    0% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings8.280 Ratings
    Location Analytics / Geographic Visualization00 Ratings8.572 Ratings
    Predictive Analytics00 Ratings7.566 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of SAP Sales Cloud and Zoho Analytics
    Feature
    SAP Sales Cloud
    -
    Ratings
    Zoho Analytics
    8.5
    129 Ratings
    0% above category average
    Multi-User Support (named login)00 Ratings8.6127 Ratings
    Role-Based Security Model00 Ratings8.972 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.5122 Ratings
    Report-Level Access Control00 Ratings8.030 Ratings
    Single Sign-On (SSO)00 Ratings8.574 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of SAP Sales Cloud and Zoho Analytics
    Feature
    SAP Sales Cloud
    -
    Ratings
    Zoho Analytics
    6.4
    97 Ratings
    19% below category average
    Responsive Design for Web Access00 Ratings7.371 Ratings
    Mobile Application00 Ratings4.373 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings5.986 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of SAP Sales Cloud and Zoho Analytics
    Feature
    SAP Sales Cloud
    -
    Ratings
    Zoho Analytics
    8.3
    65 Ratings
    7% above category average
    REST API00 Ratings8.161 Ratings
    iFrames00 Ratings8.553 Ratings
    Best Alternatives
    SAP Sales CloudZoho Analytics
    Small Businesses
    Salesflare
    Score10 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP Sales CloudZoho Analytics
    Likelihood to Recommend
    8.4
    (165 ratings)
    7.2
    (139 ratings)
    Likelihood to Renew
    8.2
    (15 ratings)
    8.9
    (9 ratings)
    Usability
    7.0
    (12 ratings)
    7.8
    (83 ratings)
    Availability
    9.1
    (2 ratings)
    9.1
    (1 ratings)
    Performance
    9.1
    (2 ratings)
    9.1
    (2 ratings)
    Support Rating
    5.8
    (13 ratings)
    5.4
    (18 ratings)
    Online Training
    9.1
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.5
    (4 ratings)
    5.5
    (3 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    7.7
    (51 ratings)
    Data Sources
    -
    (0 ratings)
    8.8
    (51 ratings)
    Ease of integration
    9.1
    (1 ratings)
    7.3
    (1 ratings)
    Product Scalability
    8.5
    (123 ratings)
    7.2
    (71 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    7.3
    (1 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    8.2
    (1 ratings)
    User Testimonials
    SAP Sales CloudZoho Analytics
    Likelihood to Recommend
    SAP
    SAP Sales Cloud is highly suited for manufacturing and distribution enterprises and especially for people and companies who are already into SAP architecture. It is also great for industries which are consumer-packaged goods oriented, and it is highly structured for B2B sales which has predictive pipelines. I would say it is less suited for hyper growth or newer startups, especially people who are not familiar with the SAP ERP. It is multi-dimensional and has complex matrix structures, so it is a bit difficult to learn, and it might be daunting for new people.
    Incentivized
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    Zoho
    Zoho Analytics is the best way to consume data created by Zoho products . It's robust and quick build formula libraries and auto generated reports. A data source can be integrated and be ready for consumption within minutes. This gives a well developed baseline for organizing to develop advance analytics. It's mobile dashboards are very intuitive and useful for leaders who are on the move.
    Read full review
    Pros
    SAP
    • I love its ability to automate the entire sales process for us.
    • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
    • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
    Incentivized
    Read full review
    Zoho
    • Zoho Analytics’ predictive analytics capabilities can help forecast future trends, allowing for proactive planning and risk management.
    • Performance Monitoring: We can track key performance indicators (KPIs) across departments, such as sales, marketing, finance, and HR. This aids in identifying bottlenecks and areas for improvement.
    • Decision making regarding resource allocation.
    Incentivized
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    Cons
    SAP
    • One area of concern is the many data silos that are present within SAP sales cloud
    • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
    • The product is quite vast and a lot more learning material and knowledge base documents are required.
    Read full review
    Zoho
    • I'm guessing it's out there somewhere but I really could have used a 'quick start guide' or guided start.
    • Once I figured it out, it makes sense how to make sure the right data is provided in order to make dashboards quite flexible--- but without examples, I found it quite a challenge
    • The initial organization of Analytics is NOT intuitive. Once in context, the organizational features make sense, but (at least initially) it would have been most useful if the organization of Analytics reports in Zoho Analytics had saved me a lot of time.
    Incentivized
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    Likelihood to Renew
    SAP
    SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
    Incentivized
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    Zoho
    I'd give this an 11 if I could! As our business moves forward we hope to use Zoho Analytics more then we do now. Creating better reports and dashboards for our management team to evaluate the health of our business and to provide more insightful reports for our customers. The possibilities are endless with this tool
    Incentivized
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    Usability
    SAP
    In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
    Incentivized
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    Zoho
    For an end user, Zoho Analytics is pretty easy to use and very easy to access the dashboard. Linking data from multiple sources is very convenient. Multiple people can work on preparing and publishing the dashboards simultaneously, which helps delegate tasks.
    Incentivized
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    Reliability and Availability
    SAP
    Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
    Read full review
    Zoho
    ZOHO is a very reliable company/product. We never had any issues with downtime or inaccessibility to our data. Any type of maintenance that they had to perform was clearly communicated and never an issue. We use a lot of external hooks and we've never had any issues with getting ZOHO to communicate with any of those hooks.
    Incentivized
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    Performance
    SAP
    No answers on this topic
    Zoho
    ZOHO has obviously invested a lot of time effort and money in to creating a reliable infrastructure with high availability. We've never had any issues with performance and all of our data crunching small to large has always been well within reason. We have come to appreciate the performance of ZOHO and will continue to use it for all of our data needs.
    Incentivized
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    Support Rating
    SAP
    SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
    Read full review
    Zoho
    The support team is honestly not that great. At times, it seems as if members of our own team know more about the product than the support team. They must not have a lot of training or the turnaround is quick
    Incentivized
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    Online Training
    SAP
    Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
    Read full review
    Zoho
    No answers on this topic
    Implementation Rating
    SAP
    I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
    Incentivized
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    Zoho
    If your external data sources are previously organized and correlated (e.g.: in your datawarehouse or database) your implementation will be easier. Of cource some not previously predicted correlation would be necessary to be done during the implementation, but if your organization let it to be all done into Zoho Analytics, it will take more time from your team.
    Incentivized
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    Alternatives Considered
    SAP
    These other products are not fully focused on sales. Of course you can create a workflow for your employees but they have too much info that youll probably won't end Up using. Also their AI assistance is not that accurate when you need some advice or personalized Insights. That's why we swapped to another software that was focused on the sales funnel.
    Incentivized
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    Zoho
    Zoho Analytics has the best UI and user friendly to create reports and dashboard along with features like Zia Assistance that guide in creating reports and dashboard and also help in the forecasting of the data based on the past records.
    Read full review
    Scalability
    SAP
    1. It much needed to the end-user like sales person and marketing team to read the real time analysis for better decision making and deal closing. 2. Cost calculation and tracking becomes easier on go. 3. HR department, sales and marketing teams are getting insights for further improvement of the process of sales and conversion rate. 4. Easier to know customer behavior and taste.
    Incentivized
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    Zoho
    As far as I know, Zoho Analytics has been able to fulfill every need we've had for it. Our reports have gotten better and more detailed with pretty much every new issue of our magazine. It just keeps getting better, and we keep feeding it more data to digest and present to us.
    Incentivized
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    Return on Investment
    SAP
    • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
    • Standard templates facilitate easy and efficient lead interaction.
    • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
    Incentivized
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    Zoho
    • Analytics has been the foundation of my role. I manage 2000 accounts myself, so I need analytics to help me know whom to serve first.
    • Analytics provides a lot of visualization options that I need to serve my customers.
    • Analytics has excellent options for accountability with our training team to know where each account is in their customer journey.
    Incentivized
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    ScreenShots

    SAP Sales Cloud Screenshots

    Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization

    Zoho Analytics Screenshots

    Screenshot of some of the available 500+ native integrations that unify data across a business for a holistic analysisScreenshot of the visual data pipeline builder used to create data flows with data stagesScreenshot of where to turn questions into insights with Ask Zia.Screenshot of an example of the actionable insights, powered by Zia insights's key driver analysis.Screenshot of Get instant, at-a-glance insights with dynamic dashboards.Screenshot of the interface to build and deploy ML models with the no-code AutoML platform