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SeekOut vs. SmartRecruiters, now part of SAP SuccessFactors

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SeekOut

    Score6.2 out of 10
    N/ASeekOut is a people-first platform that helps organizations hire, grow, and retain great talent. They aim to empower companies with a clear picture of their current and future talent by combining internal and external data backed by actionable analytics.N/A

    SmartRecruiters, now part of SAP SuccessFactors

    Score8.4 out of 10
    N/ASmartRecruiters was acquired by SAP in late 2025, and its functionality will be integrated into SAP SuccessFactors HCM. Check out the Sap SuccessFactors HCM listing for the latest updates.N/A
    Pricing
    SeekOutSmartRecruiters, now part of SAP SuccessFactors
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SeekOutSmartRecruiters, now part of SAP SuccessFactors
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe software subscription is determined by the number of a company's full time employees. There is a one time cost to set up software, including customizations, integrations, data migration and training.
    More Pricing Information
    Community Pulse
    SeekOutSmartRecruiters, now part of SAP SuccessFactors
    Considered Both Products
    SeekOut
    Chose SeekOut
    While I have not evaluated any other products similar to SeekOut, I am aware Hireology, Entelo, GEM, and others. We have not gone down the path to review these as for now SekOut has covered most of objectives needed. The information provided for both email and phone, along …
    Incentivized
    Chose SeekOut
    We decided to use SeekOut because of the ease of use, global search capabilities, insights reporting, and diversity features. We still partner with Linkedin Recruiter and their platform as SeekOut works hand in hand with LinkedIn.
    Incentivized
    Chose SeekOut
    Gem is my favorite sourcing software, hands down. It makes not only sourcing easier, but the automation functionality within Gem is really helpful and makes things actually more efficient. When I first started using Gem, I saw an immediate impact on my response rates due to the …
    Incentivized
    Chose SeekOut
    SeekOut pulls from GitHub among other sources.
    Incentivized
    Chose SeekOut
    We also did some other demos on different tools and ultimately selected SeekOut. The diversity metrics SeekOut provides are critical for tracking diversity hiring initiatives and getting insights on a particular position, location, or company. We also were impressed by …
    Incentivized
    SAP
    Chose SmartRecruiters, now part of SAP SuccessFactors
    I have used several recruiting platforms during my career and every one has its pros and cons. SmartRecruiters is extremely helpful with cross-team collaboration and interview scheduling, however I think needs strong resume searching capabilities. I am overall satisified with …
    Incentivized
    Key User Insights
    Would buy again
    85%
    Would buy again
    188 Answers
    96%
    Would buy again
    27 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    122 Answers
    100%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    198 Answers
    100%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    85 Answers
    100%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    98 Answers
    94%
    Implementation went as expected
    16 Answers
    Features
    SeekOutSmartRecruiters, now part of SAP SuccessFactors
    Talent Intelligence
    Comparison of Talent Intelligence features of SeekOut and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    SeekOut
    8.0
    161 Ratings
    5% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Existing Skills Mapping/Lanscaping8.6139 Ratings00 Ratings
    Bias-Mitigating Algorithms7.9120 Ratings00 Ratings
    Diversity Reporting8.7152 Ratings00 Ratings
    AI-Based Role Definition7.8111 Ratings00 Ratings
    Candidate Modelling7.8125 Ratings00 Ratings
    Talent Rediscovery7.9110 Ratings00 Ratings
    Automated Candidate Evaluation/Scoring7.2106 Ratings00 Ratings
    Internal Mobility Recommendations7.870 Ratings00 Ratings
    At-Risk Talent Scoring7.661 Ratings00 Ratings
    ATS Integrations8.897 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of SeekOut and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    SeekOut
    -
    Ratings
    SmartRecruiters, now part of SAP SuccessFactors
    8.6
    127 Ratings
    8% above category average
    Job Requisition Management00 Ratings9.8109 Ratings
    Company Website Posting00 Ratings9.9114 Ratings
    Publish to Social Media00 Ratings7.5112 Ratings
    Job Search Site Posting00 Ratings8.0116 Ratings
    Customized Application Form00 Ratings9.7104 Ratings
    Resume Management00 Ratings5.6119 Ratings
    Duplicate Candidate Prevention00 Ratings9.6114 Ratings
    Candidate Search00 Ratings8.1122 Ratings
    Applicant Tracking00 Ratings9.9126 Ratings
    Collaboration00 Ratings9.6117 Ratings
    Task Creation and Delegation00 Ratings9.997 Ratings
    Email Templates00 Ratings9.7114 Ratings
    User Permissions00 Ratings9.7109 Ratings
    Notifications and Alerts00 Ratings9.9119 Ratings
    Reporting00 Ratings1.7105 Ratings
    Best Alternatives
    SeekOutSmartRecruiters, now part of SAP SuccessFactors
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    hireEZ
    Score7.9 out of 10
    Crelate
    Score9.1 out of 10
    Medium-sized Companies
    Indeed Resume
    Score8.8 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    Indeed Resume
    Score8.8 out of 10
    JobDiva
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SeekOutSmartRecruiters, now part of SAP SuccessFactors
    Likelihood to Recommend
    8.8
    (220 ratings)
    7.9
    (129 ratings)
    Likelihood to Renew
    1.6
    (11 ratings)
    6.0
    (15 ratings)
    Usability
    3.0
    (7 ratings)
    9.1
    (12 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.2
    (204 ratings)
    9.0
    (10 ratings)
    Online Training
    7.7
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.5
    (3 ratings)
    9.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    7.1
    (12 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    SeekOutSmartRecruiters, now part of SAP SuccessFactors
    Likelihood to Recommend
    SeekOut
    Diversity teams use this, and powerfilters are very helpful. When looking for volume, Seek out other terms to find relevant profiles well. For example, it might map other candidates with similar terms at the end of the pool search. Also, the bias reducer filter helps make sure there is less bias towards a hiring manager and the recruiters.
    Incentivized
    Read full review
    SAP
    SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
    Incentivized
    Read full review
    Pros
    SeekOut
    • It is customized with boolean search and allows users to merge the keywords with advanced features to get best results.
    • With complex keywords, it searches till best possible outcomes by utilizing powerful filters.
    • It’s basic features is to find the best capable candidates, it sends users personalized messages through email.
    Incentivized
    Read full review
    SAP
    • Job Referrals - can easily refer others to a job posting and view the status
    • Job Postings - can easily search for job openings and read job description and criteria
    • Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is
    Incentivized
    Read full review
    Cons
    SeekOut
    • SeekOut needs better updates to the backend repository, LI. Several times, when pulled through, SeekOut pulled up LI profiles that were not up to date compared to when searched on LI directly.
    • It would be helpful to have better/more updated phone information. As noted in the previous screen, approx. 50% of phone contact information is spot-on, however capturing more up to date information for phone would be helpful.
    • Although picky, having different colors for screens to highlight areas would be helpful. Working late at night, which many times do, the screens are similar in color and brightness, and it would be beneficial to have more distinguishment in colors or brightness so as not to blend.
    Incentivized
    Read full review
    SAP
    • Settings page can be difficult to navigate & find what you're looking for
    • Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
    • The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.
    Incentivized
    Read full review
    Likelihood to Renew
    SeekOut
    This platform tends to give you applicants who are not necessarily looking for new opportunities. I have had people be upset that I contacted them or sought them out on LinkedIn. This can be troublesome when the only thing I am trying to do is find qualified applicants. I need active people, who dont mind a cold call
    Incentivized
    Read full review
    SAP
    I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
    Incentivized
    Read full review
    Usability
    SeekOut
    Using SeekOut is very intuitive. Lots of multi-select boxes, toggle switches, and keyword boxes. If you have any experience with LinkedIn Recruiter, SeekOut is not a far jump in learning how to use it effectively. I will say that adding candidates to projects doesn't necessarily feel like an intuitive process after you've been redirected to LinkedIn to look at a candidate's profile
    Incentivized
    Read full review
    SAP
    I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
    Incentivized
    Read full review
    Reliability and Availability
    SeekOut
    No answers on this topic
    SAP
    Rarely is there an issue and if the product is down, it typically is restored quickly.
    Read full review
    Performance
    SeekOut
    No answers on this topic
    SAP
    I have no complaints about performance. The system works virtually flawless.
    Read full review
    Support Rating
    SeekOut
    We have not needed to get in touch with the support team during our time using SeekOut because someone else in our company takes care of that matter. Overall, we have been very satisfied with the ease of use and self-sufficiency of SeekOut and have not found the need to contact the support team.
    Incentivized
    Read full review
    SAP
    Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
    Incentivized
    Read full review
    In-Person Training
    SeekOut
    No answers on this topic
    SAP
    Quick and easy to learn.
    Incentivized
    Read full review
    Online Training
    SeekOut
    We had an online tarining with all the recruiters. The trainer was very good, and enthusiast as well. He explained everything very detailed, showed how to search which kind of functions are in Seekout. He showed the program by using examples of search. We could ask questions at the end, and he told that we can contact him any time.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Implementation Rating
    SeekOut
    Once the licenses were purchased we were sent an email to activate our account. From there we had full access to the platform and a training was set up. Since I had used SeekOut previously I understood the dynamics of the platform and was able to use it instantly.
    Incentivized
    Read full review
    SAP
    It really was a painless and easy process to switch to SmartRecruiters.
    Read full review
    Alternatives Considered
    SeekOut
    We selected SeekOut as an extra level of sourcing and the intention was not to use LI anymore. They do not stack up because we are able to DM candidates, or they can message us asking questions, set up screens, send resumes, etc. You can not do that on SeekOut.
    Incentivized
    Read full review
    SAP
    I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
    Incentivized
    Read full review
    Scalability
    SeekOut
    No answers on this topic
    SAP
    No explanation really, just a great product.
    Read full review
    Return on Investment
    SeekOut
    • Talent Intelligence and market data help us become more of a talent partner to Hiring Manager and leadership
    • SeekOut helps us source from underrepresented groups
    • SeekOut provides automatic candidate reach out campaigns and follow ups which increase response rates and decrease time to fill
    Incentivized
    Read full review
    SAP
    • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
    Incentivized
    Read full review
    ScreenShots