Invited by the Vendor
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Slack | Score9 out of 10 | N/A | Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The… | $8.75 per month per user |
Text-Em-All | Score9.8 out of 10 | Small Businesses (1-50 employees) | Text-Em-All, headquartered in Frisco, delivers personalized, informational, emergency mass text messages and phone calls, whether they’re going to five people or 50,000. | $0.05 cents |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | *Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month. | Text-Em-All offers a variety of pricing plans to cater to different user needs. The monthly plan starts at $19, with pricing based on group size, making it ideal for consistent senders who reach the same group(s) each month as often as needed. Plans provide access to the full range of Text-Em-All features, to ensure a comprehensive messaging experience. Additionally, the platform offers credits, or pay-as-you-go pricing model, with costs ranging from 5¢ to 9¢ per credit, suitable for users with occasional or high-volume messaging needs. To help potential customers evaluate the service, Text-Em-All offers a free account so users can evaluate and try the service with 25 free credits. | ||||||||||||||
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| Slack | Text-Em-All | |
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| Considered Both Products | No answer on this topic | |
| Key User Insights | ||
| Would buy again | ||
97% Would buy again 503 Answers | 100% Would buy again 216 Answers | |
| Delivers good value for the price | ||
99% Delivers good value for the price 426 Answers | 98% Delivers good value for the price 197 Answers | |
| Happy with the feature set | ||
98% Happy with the feature set 510 Answers | 98% Happy with the feature set 213 Answers | |
| Lived up to sales and marketing promises | ||
98% Lived up to sales and marketing promises 295 Answers | 99% Lived up to sales and marketing promises 172 Answers | |
| Implementation went as expected | ||
99% Implementation went as expected 330 Answers | 98% Implementation went as expected 184 Answers | |
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| Slack | Text-Em-All | |
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| Small Businesses | Flock Score9.5 out of 10 | No answers on this topic |
| Medium-sized Companies | Troop Messenger Score9.8 out of 10 | No answers on this topic |
| Enterprises | Cisco Business Edition 7000 (discontinued) Score9 out of 10 | No answers on this topic |
| All Alternatives | View all alternatives | View all alternatives |
| Slack | Text-Em-All | |
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| Likelihood to Recommend | 9.1 | 9.8 |
| Likelihood to Renew | 10.0 | 8.8 |
| Usability | 9.0 | 9.2 |
| Availability | 10.0 | 9.1 |
| Performance | 10.0 | 8.2 |
| Support Rating | 10.0 | 9.6 |
| Implementation Rating | 8.9 | 9.4 |
| Configurability | 10.0 | 7.2 |
| Contract Terms and Pricing Model | 10.0 | 9.1 |
| Ease of integration | 9.7 | - |
| Product Scalability | 10.0 | 9.1 |
| Professional Services | 10.0 | 9.1 |
| Vendor post-sale | 10.0 | 9.1 |
| Vendor pre-sale | 10.0 | 9.1 |
| Slack | Text-Em-All | |
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| Contract Terms and Pricing Model | No answers on this topic |
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| Scalability | No answers on this topic |
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| ScreenShots | Text-Em-All Screenshots |