Submittable vs. SurveyMonkey

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Submittable
Score 8.8 out of 10
N/A
Submittable offers tools to launch, measure, and grow social impact programs, locally and globally. From grants and scholarships to awards and CSR programs, Submittable partners with users to make a difference. The vendor states Submittable has supported over 95,000 social impact programs, receiving nearly 20 million applications, and that teams save an average of 12 hours per week and launch in an average of 14 days.
$10,000
per year
SurveyMonkey
Score 8.2 out of 10
N/A
SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing.
$99
per month
Pricing
SubmittableSurveyMonkey
Editions & Modules
No answers on this topic
Team Advantage
$25
per month (billed annually) per user (starting at 3 users)
Team Premier
$75
per month (billed annually) per user (starting at 3 users)
Standard Monthly
$99
per month
Individual Plan - Advantage Annual
$468
per year
Individual Plan - Premier Annual
$1,428
per year
Offerings
Pricing Offerings
SubmittableSurveyMonkey
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SubmittableSurveyMonkey
Considered Both Products
Submittable
Chose Submittable
Submittable had all of the functionality we were looking for at a very competitive price.
Chose Submittable
When we decided on Submittable: a) Most cost-effective: solution would cost under USD3,000 per year with no setup fee. b) We needed key features of this solution that were available out-of-the-box, e.g., Online Application Form -- including answers to approximately 20-30 …
Chose Submittable
Price, ease of use and simplicity of process building. In the other products we explored that cost was significantly higher and we found that for what we are looking for, Submittable provided a much better value and was way easier to use for both the staff running the grant …
Chose Submittable
I used Call for Entry before and think it works very well, in a comparable way, and is much, much less expensive.
Chose Submittable
We ultimately selected Submittable because of its ease-of-use, and how willing they were to accommodate our "special situations" without charging us a la carte for additional functionality. The others were several thousand dollars more annually, with LESS functionality and …
Chose Submittable
Easier to use on the front and back end
SurveyMonkey

No answer on this topic

Features
SubmittableSurveyMonkey
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Submittable
-
Ratings
SurveyMonkey
7.2
76 Ratings
10% below category average
Survey templates00 Ratings8.075 Ratings
Themes00 Ratings7.367 Ratings
Custom logo/branding00 Ratings6.367 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Submittable
-
Ratings
SurveyMonkey
7.6
78 Ratings
10% below category average
Changes to live survey00 Ratings7.062 Ratings
Question design help00 Ratings6.872 Ratings
Multiple question types00 Ratings9.078 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Submittable
-
Ratings
SurveyMonkey
7.3
72 Ratings
11% below category average
Survey logic flexibility00 Ratings7.372 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Submittable
-
Ratings
SurveyMonkey
7.1
78 Ratings
12% below category average
Response tracking00 Ratings7.577 Ratings
Data export00 Ratings6.374 Ratings
Standard reports00 Ratings8.077 Ratings
Custom reports00 Ratings6.864 Ratings
Analytics00 Ratings7.065 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Submittable
-
Ratings
SurveyMonkey
8.3
67 Ratings
4% below category average
Access controls00 Ratings8.067 Ratings
Compliance00 Ratings8.558 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Submittable
-
Ratings
SurveyMonkey
7.6
48 Ratings
5% below category average
Vendor-offered crowdsourcing00 Ratings7.332 Ratings
Respondent restrictions00 Ratings7.846 Ratings
Best Alternatives
SubmittableSurveyMonkey
Small Businesses
Blackbaud Grantmaking
Blackbaud Grantmaking
Score 9.0 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.6 out of 10
Medium-sized Companies
MIP Fund Accounting
MIP Fund Accounting
Score 8.9 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.6 out of 10
Enterprises
Workday Financial Management
Workday Financial Management
Score 8.2 out of 10
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SubmittableSurveyMonkey
Likelihood to Recommend
8.7
(82 ratings)
8.7
(110 ratings)
Likelihood to Renew
10.0
(6 ratings)
9.0
(26 ratings)
Usability
7.9
(79 ratings)
9.0
(41 ratings)
Availability
10.0
(3 ratings)
10.0
(1 ratings)
Performance
10.0
(3 ratings)
6.0
(1 ratings)
Support Rating
10.0
(5 ratings)
9.4
(35 ratings)
In-Person Training
8.1
(2 ratings)
-
(0 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(4 ratings)
10.0
(2 ratings)
Configurability
7.0
(3 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.3
(4 ratings)
-
(0 ratings)
Product Scalability
7.0
(3 ratings)
-
(0 ratings)
Professional Services
9.4
(2 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(3 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(3 ratings)
-
(0 ratings)
User Testimonials
SubmittableSurveyMonkey
Likelihood to Recommend
Submittable
Submittable is great for grant management, grantmaking, and scholarship awards. It's a very useful tool also when there are multiple reviewers and committees involved in the assessment of the application. The table feature is helpful, but to download the information in a usable report is a pain. Overall a very useful tool for funding.
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Momentive (SurveyMonkey, Inc)
SurveyMonkey is well suited for external, professional, client-facing forms and complex question types. I've tried generating forms on HubSpot, and it's not nearly as intuitive or clean-looking, and not all question types are supported (e.g. Likert scales). For quick, internal forms that don't need to be as pretty or professional, I find that Google Forms is the quickest and easiest to pull together, especially since it has a single, universal respondent link. If I wanted to embed a link in a mass email, SurveyMonkey doesn't allow multiple respondents to use the same link on my plan.
Read full review
Pros
Submittable
  • Form-logic: Allows application forms to adjust based on answers to crucial questions (if-then-else) so that all applications don't have to see extended questions that may not apply to them or their situation.
  • Messaging Platform: This platform allows interactions with applicants or internal review teams to be associated with the specific submission, allowing for an easier, complete view of an application being considered and as an audit trail.
  • Good Voting/Polling Management: It makes it easier to record the latest vote/feedback from assigned team members and allows customization of the vote/feedback review as a form. It also summarizes the votes for easy review in a submissions dashboard view.
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Momentive (SurveyMonkey, Inc)
  • Keeps identifiable information anonymous.
  • Being able to close the survey at a set time without having to remember to do so.
  • Takes the guess work out of response collecting.
  • Makes it easy to categorize responses within the same survey. Being able to add tags to open-ended questions makes it easy for us to identify patterns in responses.
  • An array of survey options and questions.
  • An all around great product that meets multiple needs.
  • Can have multiple collectors for the same survey to included manual input.
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Cons
Submittable
  • We are some of the earliest users of employee volunteerism, so there have been some things to work out. However, because of that, we've gotten a lot of one-on-one support to help make minor tweaks to the system in a way that works for us.
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Momentive (SurveyMonkey, Inc)
  • I would like to have more customizable options for branding it to our hospital colors. Some survey options allow you to enter html color codes. SurveyMonkey allows you to change colors and you have to pick from selected options.
  • Embedding the surveys into a webpage, like WordPress is not as seamless as other services.
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Likelihood to Renew
Submittable
We use this software annually to help with our grant processes. Without it, I'd be so lost! Our team relies on the data from our past years to sift applications and we try to prioritize those who have applied and been a finalist but perhaps didn't win in years prior
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Momentive (SurveyMonkey, Inc)
Compared to other competitors in the market (including a few I've used internally), if you're looking for a survey application, this one does the job and it's quite inexpensive too. Considering the fact that it comes with a handy mobile application too (on iOS and Android), you also get flexibility thrown in the deal too.
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Usability
Submittable
A submittable requires a great deal of thought to set up. It would be best if you really did an outline and flowcharting. Once you have a detailed plan and set up the system, you have to think of the process that you would manually do step-by-step to deal with the what-ifs; it’s beautiful. The ability to Clone events is invaluable. The onboarding can be complex, but the ease of use afterward is worth it.
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Momentive (SurveyMonkey, Inc)
It does everything a survey software should do, and it does it very well. I can't speak for how well it would work for a business that was surveying tens of thousands of people - but for a small business of 50 employees with a couple of thousand clients, it does everything it needs to do.
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Reliability and Availability
Submittable
We have thankfully never experienced an outage nor been affected by a technology issue on Submittable's side that has delayed our grant process. We have instead been able to distribute over $6M in donated dollars to AAPI small business owners because Submittable is trustworthy and available
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Momentive (SurveyMonkey, Inc)
No answers on this topic
Performance
Submittable
We've had a quick and efficient submittable experience that has always been easy to use. When we need a report it downloads within seconds, even the larger reports are 30 seconds or less to download. Pages are quick to load and reports complete in a more than reasonable time frame
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Momentive (SurveyMonkey, Inc)
still to many limitations for more complex surveys --skips, filtered questions, etc.
Read full review
Support Rating
Submittable
I think that they are good at answering our questions and solving our problems. We occasionally get reports from applicants about problems the Submittable team has not solved, but I do not know what the applicant has done to get the problem solved.
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Momentive (SurveyMonkey, Inc)
I've never had to contact the SurveyMonkey customer care team directly, but they have a pretty good library of help articles on their website. Everything from designing and executing your survey to account and billing questions. I never had a need for further support from Survey Monkey.
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In-Person Training
Submittable
We have been using this for many years but my memory is that we had a
human walk us through how to use basic features. We also used the
resource library to learn about specific topics or issues as they came
up.
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Momentive (SurveyMonkey, Inc)
No answers on this topic
Online Training
Submittable
10/10 because we were able to meet virtually and still get all of our questions answered! Online was effective too because we could easily record the sessions and review them later. Since we had to onboard our reviewers virtually, it was actually convenient that this was the same method we learned how to use the entire program virtually too.
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Momentive (SurveyMonkey, Inc)
No answers on this topic
Implementation Rating
Submittable
I would say, provide Submittable as much detailed information on your planned use of the platform and your desires with the platform as possible, and the implementation will be tailored to accommodate your organization with minimal lag time and issues/problems.
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Momentive (SurveyMonkey, Inc)
Implementation not required.
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Alternatives Considered
Submittable
Submittable isn't in the same league as these other platforms. It's trying to get there but it's been a rocky road. Neither customer support nor the account people we've dealt with at Submittable seem particularly knowledgeable about how the product actually works for foundations and can't provide detailed recommendations for how to use the product more effectively. The decision to use Submittable was made before I came on board. We are moving to another platform next year, probably SmartSimple.
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Momentive (SurveyMonkey, Inc)
SurveyMonkey is easier to customize and provides much more in depth analytics. SurveyMonkey also provides better templates providing us with a better presentation to our employees. SurveyMonkey also comes with a more trustworthy platform that ensures confidentiality, which is incredibly important to our employees and means we're getting more reliable results from the surveys.
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Contract Terms and Pricing Model
Submittable
I wish we could choose our own number of applications we want for the year and have the price be changed because we are in-between buyable numbers and always have to add more applications at the end of the year
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Momentive (SurveyMonkey, Inc)
No answers on this topic
Scalability
Submittable
We have been easily able to grow. Not only are we able to process different applications, but Submittable makes it easy to add applications onto our plan. Additionally, their eligibility form before the application does a good job of screening applicants so we do not pay for extra applications.
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Momentive (SurveyMonkey, Inc)
No answers on this topic
Professional Services
Submittable
Very professional
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Momentive (SurveyMonkey, Inc)
No answers on this topic
Return on Investment
Submittable
  • Time is money! Submittable has eliminated many tasks I used to do manually, thus freeing my time for other work.
  • Decreased support calls and emails from applicants- Our applicants are able to successfully access and apply for our grants.
  • No internal IT support needed to use this platform. That team is able to focus on their larger business projects and needs.
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Momentive (SurveyMonkey, Inc)
  • The speed at which we can develop, program, execute and generate actual usable results provides significant value, particularly when we need fresh numbers to illustrate a point.
  • The fact that we can execute a research project so quickly means that new research is always a primary option when we're developing campaigns. That's a huge value proposition.
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ScreenShots