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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Talkwalker by Hootsuite

    Score8.1 out of 10
    N/ATalkwalker is a consumer intelligence company that bring sin data from 30+ social networks, 150 million websites, and 100 data partners to give customers a unified view of their consumers. Talkwalker is a Hootsuite solution since the 2024 acquisition.N/A

    Ziflow

    Score9.3 out of 10
    N/AZiflow online proofing creates a single source of truth and streamlines the review and approval process for creative content to deliver marketing projects faster for agencies and brands.

    $249

    per month

    Pricing
    Talkwalker by HootsuiteZiflow
    Editions & Modules
    No answers on this topic
    Standard
    $249
    per month 15 users
    Pro
    $399
    per month 20 users included
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Talkwalker by HootsuiteZiflow
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Educational discounts are available for the Business and Enterprise editions. Up to a 20% discount is available for annual pricing.
    More Pricing Information
    Community Pulse
    Talkwalker by HootsuiteZiflow
    Considered Both Products
    Hootsuite
    No answer on this topic
    Ziflow
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    100%
    Would buy again
    225 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    99%
    Delivers good value for the price
    166 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    99%
    Happy with the feature set
    224 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    99%
    Lived up to sales and marketing promises
    146 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    97%
    Implementation went as expected
    168 Answers
    Best Alternatives
    Talkwalker by HootsuiteZiflow
    Small Businesses
    Followerwonk
    Score6.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Crowdbooster (discontinued)
    Score7 out of 10
    No answers on this topic
    Enterprises
    1-Social
    Score5.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Talkwalker by HootsuiteZiflow
    Likelihood to Recommend
    8.3
    (13 ratings)
    9.6
    (226 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    9.1
    (16 ratings)
    Usability
    9.1
    (1 ratings)
    8.2
    (5 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (4 ratings)
    9.0
    (5 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (3 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Talkwalker by HootsuiteZiflow
    Likelihood to Recommend
    Hootsuite
    Talkwalker is well suited for big companies and agencies that are looking for a long-term solution to keep track of the industry and/or their brands and key competitors. While setup requires a bit of dedication (especially in terms of custom filters and tags), once it's done, the tool will give the user a lot of flexibility to analyze the conversations and find the relevant results that answer the business questions. Companies just looking for a tool to track a short time period, or simple things like Twitter hashtags, won't take advantage of the full capabilities of this tool. Therefore, they could feel frustrated when comparing the outcomes/usage versus the costs.
    Incentivized
    Read full review
    Ziflow
    We work with a lot of cross functional teams, so it is nice to have them review things on their own and provide feedback all in the one place for our team to review. It helps cut back on meetings and emails full of feedback that gets lost. This is especially helpful when we are working on our catalogs. We do reviews on Ziflow all the way from rough layouts to proofreading.
    Incentivized
    Read full review
    Pros
    Hootsuite
    • Truly global listening platform - monitor a deep range of media types from all over the world. Particularly strong in supporting competitive monitoring and analysis briefs across regions and countries. It monitors content in original language which I believe is a very strong monitoring factor.
    • Easy to use yet powerful dashboard visualisations - the dashboard interface is among the best I have seen. While it can accomplish many things, and under the hood is a very powerful and complex tool, the user interface is very intuitive, slick, quick and packed with all the KPIs you could want.
    • Customisation of the tool is a great feature. You can build your own dashboard and reporting spaces to suit your needs. You can schedule alerts from the system in a variety of outputs to keep you up to date with the latest events.
    • Customer support & technological advancement - the team at Talkwalker are highly proficient, always willing to support our every need, however big or small. Talkwalker aim to release around 4 software updates each year which means the platform is always full of the latest data visualisations and monitoring technologies
    • Having 'traditional' media monitored alongside social as well as owned media assets in one dashboard space is invaluable to help brands understand where their media footprint lies and how they perform in each media set, relative to the others.
    • AI - Talkwalker has introduced greater AI capabilities recently which means the capability of the tool in monitoring is ever-increasing, and the accuracy of targeting content and sentiment analysis is improving. The Visual Insights and image recognition technology is a really strong feature, and a very welcome addition to the monitoring aspect
    Incentivized
    Read full review
    Ziflow
    • Simple and user friendly interface with little if no learning curve.
    • Accurate and specific change requests are especially enhanced when using the markup tools.
    • Nice to be able to assign who the decision maker is and also be able to change project participants easily, like when someone goes on holiday or sick leave.
    • SOCD (sent, opened, comment, decision) progress indicators provide an awesome 'at a glance' view of project participants activity.
    • Email notifications and integration with ASANA is brilliant.
    Incentivized
    Read full review
    Cons
    Hootsuite
    • The system is complicated. With everything that you're able to do, it does come at the cost of simplicity. It definitely requires training and a high level of expertise to properly leverage what it can do.
    • The system can be slow. If you "ask" it to do too many things at once, it can get hung up and do the spin of doom.
    Incentivized
    Read full review
    Ziflow
    • Comments with instances that span multiple pages force you to zoom out, which can be rough on multi-page proofs. We end up making a comment on each instance for ease of review.
    • Maybe it is in there, but I would love to be able to upload a new version and review/make comments before any of the other reviewers can see it—to double-check for errors. Maybe there is a verification stage first before releasing it to the other reviewers.
    Incentivized
    Read full review
    Likelihood to Renew
    Hootsuite
    Love it! In most cases, Talkwalker is a no-brainer: I can confidently recommend it to clients.
    Read full review
    Ziflow
    Ziflow is easy to use, efficient and now is also part of our daily lives. Hence, the teams are already adapted to the tool and willing to work with it. The features are according to all what was expected and we had a great experience until the moment with the tool
    Read full review
    Usability
    Hootsuite
    Despite all the functionalities available on the platform, I never felt overwhelmed or confused
    Read full review
    Ziflow
    The tool is easy to use for digital oriented people. For the ones not used to this kind of environment, it could look a bit complicated at the beginning, but following the instructions and tutorials and performing it once makes you get a grip of it in just one use.
    Read full review
    Performance
    Hootsuite
    Talkwalker gets the job done at a basic level. It performs regular indexing of existing webpages and tracks the instances in which a particular brand or company is mentioned. Especially for being free, this is an awesome resource. However, it should be said that this product does not perform nearly at the level of the paid options.
    Incentivized
    Read full review
    Ziflow
    No answers on this topic
    Support Rating
    Hootsuite
    They are very helpful, but can sometimes be a little too quick and not explain things in as great a depth as we would like. They have great staff and programs, and we don't really have any other major complaints. Support is very responsive and helpful when need be.
    Incentivized
    Read full review
    Ziflow
    The ZIflow support team has always been very responsive to my questions, issues and other problems. The good thing is I have never had to use their support team all that much because Ziflow has been for the most part trouble free. If it had been error prone, we would have dropped it long ago.
    Incentivized
    Read full review
    Online Training
    Hootsuite
    No answers on this topic
    Ziflow
    They were friendly and took the time to go through everything, especially relating to how we would use the system.
    Incentivized
    Read full review
    Implementation Rating
    Hootsuite
    No answers on this topic
    Ziflow
    It was seemless! Things got instantly better when we started using Ziflow!
    Incentivized
    Read full review
    Alternatives Considered
    Hootsuite
    I have yet to find another tool that would provide me with such a detailed information per query. It's such a find! Plus, I get separate emails per a search query and I'm able to archive those emails to the appropriate folders and always have a way of looking back. It's very useful for building monthly reports.
    Incentivized
    Read full review
    Ziflow
    I found Ziflow to be much better than PageProof in several ways. The tools available for making comments and edits are more intuitive and there is a greater variety of tools and the version control features worked much better as well. Also their customer service was far better when it was necessary to interact with the company
    Incentivized
    Read full review
    Return on Investment
    Hootsuite
    • The free tool is a no-brainer. It absolutely helps ferret out mentions on social media that I wasn't aware of before.
    • Now, I can use the tool for clients, too, so for consultants, it can be a great way to help stay on top of what's being said about them online, as well.
    • Using the paid version would help delve into even more insights for your business.
    Incentivized
    Read full review
    Ziflow
    • Improved efficiency and time saved in making proofs and adding people to proofs with staging and template features.
    • Robust proofreading features for reviewers like comparing previous versions.
    • In my experience, customer service is quick to help with issues or outages (which aren't often).
    Incentivized
    Read full review
    ScreenShots

    Ziflow Screenshots

    Screenshot of Ziflow's  markup tools, which enables stakeholders of all abilities to circle, highlight, draw, point, and overall produce feedback that doesn’t leave creatives guessing.Screenshot of Ziflow’s workflow automation and templates, for creative teams that constantly repeats tasks when setting up review workflows.Screenshot of where users can see different versions side-by-side to compare changes to a project over time, and automatically highlight version differences, all the way down to the pixel with the auto-compare capability.Screenshot of frame-accurate commenting on video and motion projects. Feedback can be viewed on a specific video frame to remove any chance of confusion. Ziflow Safe Zones are used to make sure crucial content remains in-frame on every device, and to see likely cut-off points at industry-standard aspect ratios. Users can review projects from a web browser on any device - no app download is required.Screenshot of Ziflow, on mobile devices. Team members can access proofs via proof notification emails on their devices. Comments and decisions can be made via the device's native browser, with Ziflow's HTML5-based Proof Viewer.Screenshot of ZiflowAI: Creative collaboration, powered by artificial intelligence. It is a chatbot designed to drive review and approval processes forward.