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Overall Satisfaction with Ziflow
We use Ziflow in the Marketing department, but its reach is across the entire company. We use it to have deliverables such as print collateral, videos, etc., proofed by their appropriate stakeholders before final production.
Pros
- Proofing of print collateral.
- Customer and client integration.
- Customer service.
Cons
- Archive functionality seems a bit wonky.
- We have recently expanded the marketing department, and the new hires adapted quickly to using Ziflow.
- The time saving of not having to track down approvers the old way is significant. The reminder function pays for itself.
- The cost of the yearly subscription is minimal compared to the benefits.
We no longer have to print out [a] hardcopy or email PDFs or JPGs for approval. Also, we have approvers all over the US, and this saves time and, obviously, money by being able to connect with them via Ziflow and capture comments and changes. Also, the ease of navigating the Ziflow software for approvers who may only use it occasionally is a big help. We don't have to spend our time on the phone explaining how to use Ziflow.
We can target the individuals responsible for approval. Additionally, the ability to comment and approve videos and websites is a major plus. We can capture comments from Senior VP's and executives and have changes back that day. Previously, we had to wait for hardcopy changes to come back to us via email or PDF scans of handwritten notes that were sometimes difficult to read.
Do you think Ziflow delivers good value for the price?
Yes
Are you happy with Ziflow's feature set?
Yes
Did Ziflow live up to sales and marketing promises?
Yes
Did implementation of Ziflow go as expected?
Yes
Would you buy Ziflow again?
Yes
Using Ziflow
- Proofing print literature
- Proofing videos
- Cross team collaboration
- Accountability
- We have been able to to have clients proof items from outside our team
- Our org is growing so that means more cooks ini the pot. Ziflow will be great at keeping communications organized
Evaluating Ziflow and Competitors
Yes - PageProof was clunky and not as intuitive as Ziflow. PageProof at the time did not allow uploads of anything except pdfs which limited the useability and effectiveness of the product. Video proofing was not as intuitive as Ziflow either.
- Product Features
- Product Usability
Product Usability was paramount in our decision to go with Ziflow. It ticked off all the right boxes for us from a collaboration stand, an ease of use factor and most importantly, an all-in-one approach to it's design. I like to think of it as the Swiss Army knife of proofing software. There is a tool for almost any situation.
I wish I would have found Ziflow first. It would have saves a ton of headaches.
Ziflow Implementation
- Implemented in-house
Change management was a big part of the implementation and was well-handled - That people are flexible (at least in our organization) and didn't squawk too much when confronted with a new proofing platform
6 - Marketing and Product Development
Ziflow Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No. We didn't think it was worth it as Ziflow is so trouble-free
Not really
Using Ziflow
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Commenting function
- Sharing function
- Upload function
- none
Yes, but I don't use it
Comments
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