ZIlfow is the industry leader in online proofing software!
Updated April 06, 2022

ZIlfow is the industry leader in online proofing software!

Scott Grosteffon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ziflow

We use Ziflow in the Marketing department, but its reach is across the entire company. We use it to have deliverables such as print collateral, videos, etc., proofed by their appropriate stakeholders before final production.
  • Proofing of print collateral.
  • Customer and client integration.
  • Customer service.
  • Archive functionality seems a bit wonky.
  • We have recently expanded the marketing department, and the new hires adapted quickly to using Ziflow.
  • The time saving of not having to track down approvers the old way is significant. The reminder function pays for itself.
  • The cost of the yearly subscription is minimal compared to the benefits.
We no longer have to print out [a] hardcopy or email PDFs or JPGs for approval. Also, we have approvers all over the US, and this saves time and, obviously, money by being able to connect with them via Ziflow and capture comments and changes. Also, the ease of navigating the Ziflow software for approvers who may only use it occasionally is a big help. We don't have to spend our time on the phone explaining how to use Ziflow.
We can target the individuals responsible for approval. Additionally, the ability to comment and approve videos and websites is a major plus. We can capture comments from Senior VP's and executives and have changes back that day. Previously, we had to wait for hardcopy changes to come back to us via email or PDF scans of handwritten notes that were sometimes difficult to read.

Do you think Ziflow delivers good value for the price?

Yes

Are you happy with Ziflow's feature set?

Yes

Did Ziflow live up to sales and marketing promises?

Yes

Did implementation of Ziflow go as expected?

Yes

Would you buy Ziflow again?

Yes

We had a subscription to PageProof a few years ago and its feature set at the time wasn't comparable to Ziflow. We moved on from PageProof after just a short time to Ziflow and have never looked back
Ziflow is perfect for the small to mid-size agency or in-house design and marketing department to simplify and streamline the process of proofing marketing collateral. If you strive for accuracy in your marketing materials, Ziflow may be the software for you!

Using Ziflow

We have never stopped using it. My team has tried a few different club proofing platforms and Ziflow has always come out on top.
  • Proofing print literature
  • Proofing videos
  • Cross team collaboration
  • Accountability
  • We have been able to to have clients proof items from outside our team
  • Our org is growing so that means more cooks ini the pot. Ziflow will be great at keeping communications organized

Evaluating Ziflow and Competitors

Yes - PageProof was clunky and not as intuitive as Ziflow. PageProof at the time did not allow uploads of anything except pdfs which limited the useability and effectiveness of the product. Video proofing was not as intuitive as Ziflow either.
  • Product Features
  • Product Usability
Product Usability was paramount in our decision to go with Ziflow. It ticked off all the right boxes for us from a collaboration stand, an ease of use factor and most importantly, an all-in-one approach to it's design. I like to think of it as the Swiss Army knife of proofing software. There is a tool for almost any situation.
I wish I would have found Ziflow first. It would have saves a ton of headaches.

Ziflow Implementation

It was seamless
Change management was a big part of the implementation and was well-handled - That people are flexible (at least in our organization) and didn't squawk too much when confronted with a new proofing platform
6 - Marketing and Product Development

Ziflow Support

The ZIflow support team has always been very responsive to my questions, issues and other problems. The good thing is I have never had to use their support team all that much because Ziflow has been for the most part trouble free. If it had been error prone, we would have dropped it long ago.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No. We didn't think it was worth it as Ziflow is so trouble-free

Using Ziflow

The interface is quite easy to understand. Even for internal associates and clients who do not use it regularly, they have no problem interacting with us through Ziflow
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Commenting function
  • Sharing function
  • Upload function