RealVNC Connect vs. Zoom Workplace

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RealVNC Connect
Score 8.4 out of 10
N/A
RealVNC® Connect is a secure remote access solution from RealVNC. It can be used to connect to a remote device anywhere in the world to view its desktop in real-time and take control as though sitting in front of it.
$99
per year (one concurrent session)
Zoom Workplace
Score 8.4 out of 10
N/A
Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.
$16.99
per month per user
Pricing
RealVNC ConnectZoom Workplace
Editions & Modules
Essentials
$8.25
per month (billed annually) per concurrent session
Plus
$16.50
per month (billed annually) per concurrent session (add up to 3)
Premium
$29.75
per month (billed annually) per concurrent session (add up to 5)
Enterprise
Custom Pricing
per year
Enterprise
Custom Pricing
Add-On Zoom Translated Captions
$5
per month per license
Pro
$16.99
per month per user
Business
$21.99
per month per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Zoom Whiteboard
starting at $2.49
per month per user
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
RealVNC ConnectZoom Workplace
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPlans work on a Per Concurrent Session basis. Each plan gives access to a bundled number of devices, but limits apply to the amount of devices that can be connected at any given time. The Premium plan includes On-Demand Assist, a useful tool for providing just-in-time remote support to end-users without them needing RealVNC Connect installed on their device.Discount available for annual billing.
More Pricing Information
Community Pulse
RealVNC ConnectZoom Workplace
Features
RealVNC ConnectZoom Workplace
Remote Administration
Comparison of Remote Administration features of Product A and Product B
RealVNC Connect
7.3
32 Ratings
8% below category average
Zoom Workplace
-
Ratings
Screen sharing9.128 Ratings00 Ratings
File transfer8.015 Ratings00 Ratings
Instant message6.119 Ratings00 Ratings
Secure remote access with Smart Card authentication7.05 Ratings00 Ratings
Access to sleeping/powered-off computers6.09 Ratings00 Ratings
Over-the-Internet remote session9.030 Ratings00 Ratings
Initiate remote control from mobile8.919 Ratings00 Ratings
Remote management of servers & workstations4.76 Ratings00 Ratings
Centralized management dashboard7.116 Ratings00 Ratings
Session record8.02 Ratings00 Ratings
Annotations5.36 Ratings00 Ratings
Monitoring and Alerts7.03 Ratings00 Ratings
Multi-platform remote control9.011 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
RealVNC Connect
-
Ratings
Zoom Workplace
8.4
1005 Ratings
2% above category average
High quality audio00 Ratings8.7997 Ratings
High quality video00 Ratings8.8996 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
RealVNC Connect
-
Ratings
Zoom Workplace
8.6
1004 Ratings
2% above category average
Desktop sharing00 Ratings9.31003 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
RealVNC Connect
-
Ratings
Zoom Workplace
8.6
1010 Ratings
3% above category average
Calendar integration00 Ratings8.8922 Ratings
Meeting initiation00 Ratings9.1984 Ratings
Record meetings / events00 Ratings9.1959 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
RealVNC Connect
-
Ratings
Zoom Workplace
8.4
873 Ratings
3% above category average
Live chat00 Ratings9.0855 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
RealVNC Connect
-
Ratings
Zoom Workplace
8.8
863 Ratings
13% above category average
User authentication00 Ratings8.8757 Ratings
Participant roles & permissions00 Ratings8.6828 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
RealVNC Connect
-
Ratings
Zoom Workplace
7.9
237 Ratings
5% below category average
Hosted PBX00 Ratings8.0115 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings7.7141 Ratings
Directory of employee names00 Ratings8.2220 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
RealVNC Connect
-
Ratings
Zoom Workplace
8.0
266 Ratings
4% below category average
Answering rules00 Ratings8.5194 Ratings
Call recording00 Ratings8.6243 Ratings
Call park00 Ratings7.7151 Ratings
Call screening00 Ratings7.8168 Ratings
Message alerts00 Ratings8.0212 Ratings
Business SMS/External Messaging00 Ratings8.0135 Ratings
Voicemail Transcription00 Ratings7.7186 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
RealVNC Connect
-
Ratings
Zoom Workplace
8.7
294 Ratings
2% above category average
Mobile app for iOS00 Ratings8.6260 Ratings
Mobile app for Android00 Ratings8.8180 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
RealVNC Connect
-
Ratings
Zoom Workplace
8.5
251 Ratings
3% above category average
Centralized communications management00 Ratings8.7201 Ratings
Team messaging00 Ratings8.6217 Ratings
Team document sharing00 Ratings8.4194 Ratings
Call and meeting analytics00 Ratings8.3204 Ratings
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RealVNC ConnectZoom Workplace
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Score 9.5 out of 10
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User Ratings
RealVNC ConnectZoom Workplace
Likelihood to Recommend
8.0
(37 ratings)
8.8
(1019 ratings)
Likelihood to Renew
8.0
(8 ratings)
7.7
(25 ratings)
Usability
8.0
(4 ratings)
8.8
(45 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.0
(3 ratings)
Support Rating
8.0
(2 ratings)
6.2
(46 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
7.0
(2 ratings)
-
(0 ratings)
Implementation Rating
8.0
(2 ratings)
6.3
(11 ratings)
Configurability
-
(0 ratings)
9.1
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.0
(13 ratings)
Ease of integration
-
(0 ratings)
7.3
(2 ratings)
Product Scalability
-
(0 ratings)
9.7
(3 ratings)
Professional Services
-
(0 ratings)
9.2
(8 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(2 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(2 ratings)
User Testimonials
RealVNC ConnectZoom Workplace
Likelihood to Recommend
RealVNC
It is very easy to use if the remote device is already set up to receive connections, so if you are setting up devices before deploying them, it is a great tool to have. It is well-suited to use when shadowing users or using it as a teaching tool. There are other products that are better if you are trying to help someone on a one-use basis.
Read full review
Zoom
Zoom Workplace is ideal for many businesses, more so because it saves money by uniting different functionalities into one app - meetings, messaging, phone, and scheduling. The tool keeps teams connected thanks to the amazing collaboration and communication features. In addition, Zoom Workplace is helpful for businesses with a hybrid team, thanks to its effortless connections.
Read full review
Pros
RealVNC
  • VNC Connect does an excellent job in remotely connecting to a computer through either your local area network or even another computer on the internet. As long as the VNC Connect services is installed and the client is running in the background.
  • VNC Connect provides password protection to prevent unauthorized users from attempting to remotely access your computer. There's an option to have a separate password to remotely view vs view & access a computer. You can even add an additional level of security by turning on the feature to require Windows login credentials.
  • VNC Connect provides an additional set of controls after a remote connection has been established with another computer. You can have special keystrokes like Ctrl+Alt+Del sent as a command sequence to the other computer as well as access more than a single screen when in use at the remote computer location.
Read full review
Zoom
  • It offers amazing unified collaboration features, including Zoom whiteboard, Zoom team chat, and integrated mail and calendar.
  • Zoom is a great meeting solution, with features like smart recording, breakout rooms, and personalized video and audio, making it a functional business meeting tool.
  • It is equipped with amazing AI features that help summarize meetings, generate content, and provide quick catch-up, allowing one to ask AI questions without interrupting meetings.
Read full review
Cons
RealVNC
  • Its a pretty straight forward product - I would like to see more tools with a "wow" factor.
  • Panel colors are blah - I would like more eye-catching colors.
  • A more consistent look with all platforms - like Mac & PC.
Read full review
Zoom
  • I don't think there is any malfunction in their solution; it's extremely convenient to use, be it creating a meeting invite, adding people, sending any extra stuff to them. It's quick, and this is the only tool that works seamlessly even on Androids.
Read full review
Likelihood to Renew
RealVNC
VNC is a solid product for the price. It simply works and its reliable across different platforms. Some products state they work well in the Mac environment but don't deliver. This one does what it says. Connections are reliable, but of course, this depends on internet connections. The product works well over wireless connections as well. It delivers on what a remote tool should deliver on. My technicians are happy with the product and customers appreciate the ease of use when letting us connect to their systems. Some also appreciate the remote support while they are multi-task.
Read full review
Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Read full review
Usability
RealVNC
It's a niche product and in that niche they try to cater to as many use cases as they can. Other as a TCO aspect i don't see many use cases where you can't use this product as the one tool for all remote session use cases in your company
Read full review
Zoom
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
Read full review
Reliability and Availability
RealVNC
No answers on this topic
Zoom
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Read full review
Performance
RealVNC
No answers on this topic
Zoom
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Read full review
Support Rating
RealVNC
VNC Connect is a reliable product that has been around for a long time. It is reasonably priced and works well in the Mac & PC environment. When you have a small team that supports many users we need tools that we can rely upon and that will get the job done on the first try. Many customers appreciate the quick assistance and can multi-task while our team works on their computer issues remotely. From a customer service point of view, this tool gives us transparency and efficient effectiveness.
Read full review
Zoom
Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
Read full review
Online Training
RealVNC
The training is very informative, quick and to the point. All of the details one would need are present so the user doesn't have to go searching for additional information just to use the application. The layout of the training was also neat and concise, some of the other training sessions for other companies I've done in the past were confusing and not well thought out, this one is much more superior
Read full review
Zoom
No answers on this topic
Implementation Rating
RealVNC
No problem at all, love the product.
Read full review
Zoom
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
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Alternatives Considered
RealVNC
VNC is light and sleek with the quick setup, was impressed with the quick setup despite poor Internet connection outdoor. TeamViewer is good, but the pricing is not as good as VNC. Both do the basic job, but VNC still outperform TeamViewer in terms of performance and ease of use.
Read full review
Zoom
Teams do not stack up to Zoom at all. My clients use Teamas because it is a corporate policy, and they use it most of the time between employees of the same company. It makes sense for this, NOT for me. Every time a Teams meeting is launched, since I am not part of this company, the meeting is laborious, the interface is not as nice as Zoom's, sharing documents is more difficult, etc., etc. Zoom is superior to Teams in every way!!!
Read full review
Contract Terms and Pricing Model
RealVNC
No answers on this topic
Zoom
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
Read full review
Scalability
RealVNC
No answers on this topic
Zoom
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Read full review
Professional Services
RealVNC
No answers on this topic
Zoom
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
Read full review
Return on Investment
RealVNC
  • I have just used the software for about 1 month and so far so god. I am saving time whenever I can access my client's computers from my desk as opposed to having to leave my office to go to their offices. Saves me time and the client money.
Read full review
Zoom
  • We are still early in our adoption of Zoom Workplace for business, so we don't really have any data to show cost savings.
  • The ability to take a call summary or meeting summary and add it to our practice management system have been remarkable. It's a quick copy/paste and it's in the system. Prior to this, we would have to scan in notes and save them into the system, if it even got that far. Mostly, attorneys would be searching through legal pads for the notes of a previous meeting or phone call.
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ScreenShots

RealVNC Connect Screenshots

Screenshot of the Device List in the Connect v8 desktop appScreenshot of On-Demand Assist, which can be used to start a remote support session using a single-use code.

Zoom Workplace Screenshots

Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.