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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Webex App

    Score8.6 out of 10
    N/AThe Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

    $0

    user/month

    Webex Events (formerly Socio)

    Score8.9 out of 10
    N/AWebex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.N/A
    Pricing
    Webex AppWebex Events (formerly Socio)
    Editions & Modules
    Basic Plan
    $0.00
    user/month
    Meet Plan
    $13.50
    user/month
    Meet + Call Plan
    $25.00
    user/month
    Enterprise Plan
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    Webex AppWebex Events (formerly Socio)
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Webex AppWebex Events (formerly Socio)
    Considered Both Products
    Cisco
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    600 Answers
    96%
    Would buy again
    71 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    523 Answers
    99%
    Delivers good value for the price
    68 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    606 Answers
    99%
    Happy with the feature set
    73 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    380 Answers
    97%
    Lived up to sales and marketing promises
    62 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    440 Answers
    97%
    Implementation went as expected
    65 Answers
    Features
    Webex AppWebex Events (formerly Socio)
    Project Management
    Comparison of Project Management features of Webex App and Webex Events (formerly Socio)
    Feature
    Webex App
    8.3
    638 Ratings
    7% above category average
    Webex Events (formerly Socio)
    -
    Ratings
    Task Management8.0362 Ratings00 Ratings
    Gantt Charts7.5173 Ratings00 Ratings
    Scheduling8.7501 Ratings00 Ratings
    Workflow Automation8.4244 Ratings00 Ratings
    Mobile Access8.8600 Ratings00 Ratings
    Search8.3512 Ratings00 Ratings
    Visual planning tools8.5278 Ratings00 Ratings
    Communication
    Comparison of Communication features of Webex App and Webex Events (formerly Socio)
    Feature
    Webex App
    7.8
    680 Ratings
    2% below category average
    Webex Events (formerly Socio)
    -
    Ratings
    Chat9.1670 Ratings00 Ratings
    Notifications8.6661 Ratings00 Ratings
    Discussions8.6612 Ratings00 Ratings
    Surveys8.2349 Ratings00 Ratings
    Internal knowledgebase8.3307 Ratings00 Ratings
    Integrates with GoToMeeting8.4152 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts2.1175 Ratings00 Ratings
    Integrates with Outlook8.8381 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Webex App and Webex Events (formerly Socio)
    Feature
    Webex App
    8.0
    590 Ratings
    1% below category average
    Webex Events (formerly Socio)
    -
    Ratings
    Versioning8.1361 Ratings00 Ratings
    Video files8.5512 Ratings00 Ratings
    Audio files8.6511 Ratings00 Ratings
    Document collaboration8.4474 Ratings00 Ratings
    Access control8.3376 Ratings00 Ratings
    Advanced security features8.7390 Ratings00 Ratings
    Integrates with Google Drive5.1171 Ratings00 Ratings
    Device sync8.5365 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Webex App and Webex Events (formerly Socio)
    Feature
    Webex App
    -
    Ratings
    Webex Events (formerly Socio)
    8.7
    20 Ratings
    1% above category average
    Responsive Design for Web Access00 Ratings8.720 Ratings
    Mobile Application00 Ratings8.720 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.720 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Webex App and Webex Events (formerly Socio)
    Feature
    Webex App
    -
    Ratings
    Webex Events (formerly Socio)
    9.6
    17 Ratings
    14% above category average
    Calendar integration00 Ratings10.01 Ratings
    Meeting initiation00 Ratings10.01 Ratings
    Integrates with social media00 Ratings10.01 Ratings
    Record meetings / events00 Ratings9.516 Ratings
    Slideshows00 Ratings9.01 Ratings
    Event registration00 Ratings9.215 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Webex App and Webex Events (formerly Socio)
    Feature
    Webex App
    -
    Ratings
    Webex Events (formerly Socio)
    9.3
    16 Ratings
    11% above category average
    Live chat00 Ratings9.316 Ratings
    Audience polling00 Ratings9.415 Ratings
    Q&A00 Ratings9.216 Ratings
    Online Events Security
    Comparison of Online Events Security features of Webex App and Webex Events (formerly Socio)
    Feature
    Webex App
    -
    Ratings
    Webex Events (formerly Socio)
    9.4
    15 Ratings
    9% above category average
    User authentication00 Ratings9.515 Ratings
    Participant roles & permissions00 Ratings9.115 Ratings
    Confidential attendee list00 Ratings9.615 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Webex App and Webex Events (formerly Socio)
    Feature
    Webex App
    -
    Ratings
    Webex Events (formerly Socio)
    8.7
    17 Ratings
    3% above category average
    Branding options00 Ratings8.715 Ratings
    Attendee list export00 Ratings8.817 Ratings
    Virtual Event
    Comparison of Virtual Event features of Webex App and Webex Events (formerly Socio)
    Feature
    Webex App
    -
    Ratings
    Webex Events (formerly Socio)
    9.3
    22 Ratings
    15% above category average
    Registration, RSVP, and ticketing00 Ratings9.018 Ratings
    Email marketing00 Ratings10.01 Ratings
    Livestreaming00 Ratings8.919 Ratings
    Audience engagement00 Ratings9.122 Ratings
    Event recording00 Ratings9.419 Ratings
    Virtual booths00 Ratings9.318 Ratings
    Networking00 Ratings9.319 Ratings
    Event analytics00 Ratings9.620 Ratings
    Best Alternatives
    Webex AppWebex Events (formerly Socio)
    Small Businesses
    Flock
    Score9.5 out of 10
    Whova
    Score9.6 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Splash
    Score7.7 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Whova
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Webex AppWebex Events (formerly Socio)
    Likelihood to Recommend
    8.6
    (747 ratings)
    8.8
    (74 ratings)
    Likelihood to Renew
    8.4
    (34 ratings)
    9.1
    (2 ratings)
    Usability
    8.9
    (393 ratings)
    6.4
    (1 ratings)
    Availability
    9.3
    (13 ratings)
    -
    (0 ratings)
    Performance
    7.7
    (12 ratings)
    -
    (0 ratings)
    Support Rating
    8.6
    (396 ratings)
    6.4
    (2 ratings)
    In-Person Training
    9.0
    (4 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.1
    (16 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (15 ratings)
    -
    (0 ratings)
    Ease of integration
    8.7
    (12 ratings)
    -
    (0 ratings)
    Product Scalability
    8.3
    (12 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.4
    (11 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.7
    (13 ratings)
    -
    (0 ratings)
    User Testimonials
    Webex AppWebex Events (formerly Socio)
    Likelihood to Recommend
    Cisco
    It's perfect for project rooms for collaborative work, file sharing, quick reporting and incident handling, and initiating conversations via chat, voice, and video. Some more formal matters are better handled by email. There's a greater chance they won't get lost, and if we want to revisit them months or even years later, we'll be able to find them more easily.
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    Cisco
    WebEx Events is a great tool for hosting both an event website and an onsite event app. If you are looking to integrate an on onsite and online event, they have this capability, as well. The staff is always very helpful and I am able to get answers to my questions in a timely manner
    Incentivized
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    Pros
    Cisco
    • The online meeting within the internal team using Webex App is always a good experience as it helps well in sharing screen, and any content for that matter.
    • It helps in arranging online interviews and it is also very good experience using the web version of Webex App.
    • It also helps in arranging online training sessions and webinars which generally involve huge number of participants generally over 200+ participants and Webex App handles it very well.
    Incentivized
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    Cisco
    • It has quite a few optional and customizable features that can be utilized.
    • It's easy to integrate your existing tools like Zoom, YouTube, Vimeo, and streaming services.
    • It's flexible in the way that you upload content in that you can enter things one at a time on the website, or use a spreadsheet to upload a larger amount of content.
    Incentivized
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    Cons
    Cisco
    • Compared to zoom, I think the user experience is not as good.
    • I am not familiar with more detailed options; maybe they are too hidden: how do I integrate Slido better?
    • Not a fan of a mobile app. Maybe needs some improvement.
    Incentivized
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    Cisco
    • Sometimes I feel like it uses too many resources and makes my computer go slower
    • Chats of the webinar dissappear by default, but sometimes important info is shared and could be nice to have the option to save it
    • The quality of the video gets chosen by webex by default, sometimes maybe it would be nice to get the option to fix manually what's the minimum quality you want. Just to not talk with pixels
    Incentivized
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    Likelihood to Renew
    Cisco
    While Webex has strong adoption on the administrative side, the LTI tool for Webex is lacking some important support for teaching and learning. Therefore, faculty do not see much value in Webex and prefer to use other tools that are easier to access and more likely to benefit their students within the LMS. Webex has not been the easiest to work with for identifying pedagogical roadmap improvements, especially compared to competitors who work closely in the education space
    Incentivized
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    Cisco
    Of course something could happen to our orgs ability to put on a conference or Socio could fundamentally change their product or their customer service - but barring any magor shift there is nothing that is even close to competing for our attention here.
    Incentivized
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    Usability
    Cisco
    Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
    Incentivized
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    Cisco
    Some Android users could not get the app to work, so they had to use the web-based version of our conference guide. Most functionality was still there, but they could not pull up the QR code, which impeded the registration process. The presence of the log in with Apple ID button caused issues because most work emails were not attached to Apple ID, which caused access issues.
    Incentivized
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    Reliability and Availability
    Cisco
    I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
    Incentivized
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    Cisco
    No answers on this topic
    Performance
    Cisco
    On standalone it works fine, it used to consume a considerable amount of system resources in the past, but with updates and upgrades, this has improved quite a lot. As far as integrations with other systems, we have not come across any critical issues with the app.
    Incentivized
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    Cisco
    No answers on this topic
    Support Rating
    Cisco
    Talking about Webex App technical support is talking about the quality because they are always attentive and willing to attend to our needs, and the response is immediate; every time we have needed help to solve a problem or find out a function, they have not responded quickly, Cisco has always been characterized by being efficient and deserving 10 points.
    Incentivized
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    Cisco
    Socio (now WebexEvents) is one of two products I use that gets customer service right. Not only can you get an answer from an actual person quickly during business hours - but if you are asking after hours, you know the response will be waiting for you in the morning. Not only are they fast, but they are also smart about their products and customers. There is very little back and forth trying to explain the problem I am having, or the new way I am trying to use their product, that may even be novel for them.
    Incentivized
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    In-Person Training
    Cisco
    I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
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    Cisco
    No answers on this topic
    Online Training
    Cisco
    I would rate the online training 8/10. It provided clear and well-structured content, making it easy to understand the core features of Webex. However, I believe it could have been more interactive, with practical exercises or real-life scenarios to enhance user engagement. More advanced topics or troubleshooting guides could also be helpful for deeper learning.
    Incentivized
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    Cisco
    No answers on this topic
    Implementation Rating
    Cisco
    There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
    Incentivized
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    Cisco
    No answers on this topic
    Alternatives Considered
    Cisco
    Microsoft Teams is the main competitor of the Webex App. But it provides services for less cost than Webex App. And also teams are used by majority of companies in software industries due to its support for other Microsoft services.
    Incentivized
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    Cisco
    We have used multiple virtual event platforms in the past, as well as trialed several. We ultimately decided on Webex due to the aesthetics of the website, the incredibly easy build-out process, the 24/5 support, the user-friendly front-end interface, the multiple ways to monetize sponsorships, and ultimately... the price. The value for what you get is incredible compared to other platforms.
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    Scalability
    Cisco
    Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
    Incentivized
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    Cisco
    No answers on this topic
    Return on Investment
    Cisco
    • Comfort in switching multiple OS platforms, when there is similar UI design.
    • HD video quality and HD screen share, make up presentations look more professional and standardized.
    • Less call/meeting drops as seen in other platforms applications.
    • Builds a level of trust, when we connect on Cisco's application platform with customers who are having their whole communication infrastructure shifted to Cisco Webex App.
    Incentivized
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    Cisco
    • By Webex Events (formerly Socio) supporting virtual events, a lot of resources are saved and chances of physical interruptions eliminated.
    • The virtual events supported by Webex Events (formerly Socio) accommodates a multitude or huge audience, which makes the company known globally.
    • The live streaming of the conducted event ensure a wide coverage and minimal resources are required.
    Incentivized
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    ScreenShots

    Webex Events (formerly Socio) Screenshots

    Screenshot of the Webex Events (formerly Socio) Video Room: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.Screenshot of the Webex Events (formerly Socio) Data Dashboard: From high-level attendee engagement analytics to drill down sponsor ROI metrics, Socio’s Data Dashboard offers insights to see what’s working (and what’s not) in real-time.Screenshot of the Webex Events (formerly Socio)  Lead Retrieval feature: So sponsors and exhibitors can capture leads with enriched data by scanning attendees’ QR codes and exporting them straight to their CRMs.