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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Wix

    Score8.1 out of 10
    N/AWix is a website builder used to grown an online presence. The platform allows users to build their website from scratch, choose from designer-made templates, or use an AI website builder to add sections, images, and text.

    $17

    per month

    WordPress

    Score8.7 out of 10
    N/AWordpress is an open-source publishing platform popular with bloggers, and a content management system, known for its simplicity and modifiability. Websites may host their own blogging communities, controlling and moderating content from a single dashboard.

    $3

    per month 6 GB storage

    Zoho SalesIQ

    Score9.7 out of 10
    N/AZoho SalesIQ is an AI-powered live chat and analytics platform that promotes proactive customer engagement. It offers sales, marketing, and support teams a tool, with features to communicate with visitors throughout the customer lifecycle. Zoho SalesIQ can be used by businesses of all sizes across all industries. Zoho SalesIQ offers: A detailed list of visitors sorted based on the criteria that matter to businesses A codeless website…

    $0

    per month per user

    Pricing
    WixWordPressZoho SalesIQ
    Editions & Modules
    Free
    $0
    Light
    $17
    per month
    Core
    $29
    per month
    Business
    $39
    per month
    Business Elite
    $159
    per month
    Personal
    $4
    per month 6 GB storage
    Premium
    $8
    per month 13 GB storage
    Business
    $25
    per month 50 GB storage
    Commerce
    $45
    per month 50 GB storage
    Enterprise
    Contact for pricing
    Free
    $0
    per month per user
    Basic
    $10
    per month per user
    Professional
    $17
    per month per user
    Enterprise
    $25
    per month per user
    Offerings
    Pricing Offerings
    WixWordPressZoho SalesIQ
    Free Trial
    NoNoYes
    Free/Freemium Version
    YesNoYes
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeOptional
    Additional DetailsPricing for Business and Commerce plans vary on number of GB.
    More Pricing Information
    Community Pulse
    WixWordPressZoho SalesIQ
    Considered Multiple Products
    Wix
    Chose Wix
    Wix feels very similar to the experience I had with Squarespace some years ago. It far exceeds Drupal, which we found impossible to customize or integrate with things without the help of a professional developer. WordPress, of course, offers infinite customization options for …
    Incentivized
    Chose Wix
    I was pleasantly surprised at how much more complex Wix was a designing a website than WordPress was, and yet it maintained the same level of simply pleasing aesthetic quality. Whereas before, when I first use WordPress, it was simply just a tad more than a blog, Wix as allowed …
    Incentivized
    Chose Wix
    easier and more efficient to manage than WordPress, but there are times when you are unable to customise things. Wix is sort of like canva compared to photoshop, it does what it needs to the vast majority of the time and actually quite well
    Incentivized
    Chose Wix
    Thanks to the intuitive interface that Wix has, we've been able to accelerate the speed of some of our projects, which is very important for us.

    We find Wix easier and faster than WordPress or Squarespace, as these 2 are definitely more complex and hard to comprehend at some …
    Incentivized
    Chose Wix
    I selected Wix as I have used it before. Wix is a website builder. It’s easy to use and offers lots of technical support. WordPress is a content management system, which is more scalable but also demands more technical know-how.
    Incentivized
    Chose Wix
    I selected Wix because it is way more user friendly. With WordPress, you need to either have advanced knowledge in coding and development, or you can hire someone to optimize your website for you. With Wix, you don't need to hire someone of have a lot of knowledge in coding - …
    Incentivized
    Chose Wix
    Wix is a less aesthetically pleasing option in comparison to WordPress and Squarespace. WordPress is much more robust in regard to its capabilities, especially with SEO. Squarespace has better themes to use and is more pleasing to look at it however I think Wix's usability …
    Incentivized
    Chose Wix
    Squarespace and WordPress are great options but both are more expensive options and they can be more complex for the beginner user. The thing I like about Wix is how easy to use it is and basically, you can drag and drop things that you need to make a great-looking website.
    Incentivized
    Chose Wix
    Wix is easier to use and much more intuitive than WordPress.
    Incentivized
    Chose Wix
    Wix is much easier to use on a daily basis and, in my opinion, offers much more features and modifications than WordPress. In addition, I believe that the community for Wix is much more engaging and helpful than the community for WordPress. I also appreciate that Wix has a …
    Incentivized
    Chose Wix
    Wix is much easier for beginners to use than WordPress. But Wix does sacrifice some of the tools and customization abilities that WordPress has. Wix has eCommerce platforms whereas for WordPress you will need to do this through one of their plugins. Also, if I remember right, …
    Incentivized
    Chose Wix
    Wix has many more features and advanced technical capabilities. Wix support is good and the online help is also good. WordPress help was not up to Wix.

    The video and images included with Wix are excellent and provide enough options that a separate photo program is not an …
    Incentivized
    Chose Wix
    Like I said before, Wix is great for more basic and straight-forward websites that don't need a lot of complexity. However, if you are looking to get a little more complex with your website, WordPress is better because it is a more in-depth platform which you can do a lot more …
    Incentivized
    Chose Wix
    Wix is 100% easier than WordPress and a much nicer interface.
    Incentivized
    Chose Wix
    We considered WordPress for our site, but Wix's WYSIWYG editor made it a clear choice given our timelines and experience with building pages.
    Incentivized
    Chose Wix
    Wix is GREAT for a drag-and-drop website editor, but I prefer Squarespace. Squarespace has a lot more polished drag-and-drop modules. Squarespace feels more like a name-brand editor, as it's frequently discussed by many influencers online and has a high level of brand …
    Incentivized
    Chose Wix
    Wix is much easier to use and manage
    Incentivized
    Chose Wix
    Wix is super easy and straightforward; in comparison to the competitors I've used, it eliminates a lot of stress and anxiety around creating and maintaining a website. The affordability of Wix in comparison to other website platforms is also something that I appreciate. I …
    Incentivized
    Chose Wix
    I have chosen Wix because of its great templates design and customization features
    Incentivized
    Chose Wix
    Wix is cleaner and easier to navigate. I'd go so far as to say something about it feels sleeker and almost "sexier," I may be so bold...
    Incentivized
    Chose Wix
    It is easier to use it
    Incentivized
    Chose Wix
    Wix does not hold a candle to WP or Squarespace. We selected Wix because it was the cheapest option, and when working with nonprofits, cheap wins.
    Incentivized
    Chose Wix
    Wix is more or less like Weebly. Wix is for the same level of user who uses Weebly but has a bit more technological knowledge. Wix is more advanced and allows users to control their web development to the next level. I have 2 similar websites, one using Wix and other Weebly. I …
    Incentivized
    Chose Wix
    Wix can give the user great customer service or technical assistance when needed. I think that this factor can stack up against other competitors. Wix also provides a great tutorial for web page creation when you start with a template, every field of the web page is clearly …
    Incentivized
    Automattic
    Chose WordPress
    WordPress simply has so many more options to customize both our and the users experience. Wix also is really expensive in the long run, does not let you add plugins or customize as much as you want. Jimdo is similar, just not quite as expensive. When growing our business, those …
    Incentivized
    Chose WordPress
    There are no other site builders/platforms that stand up to the ease and versatility (heavy custom coding and customizations included) as Wordpress. Drupal is clunky and outdated, as is Joomla, and while Wix or Squarespace may be sufficient for someone with very low web needs, …
    Incentivized
    Chose WordPress
    Wix is more expensive to use, and, in my opinion, not as easy to navigate. You are more limited in what you can do with a Wix site, app wise.
    Incentivized
    Chose WordPress
    Wordpress and Shopify don't support e-commerce. Wix is more design-focused. Blogger was limiting but easy to use with Google products.
    Incentivized
    Chose WordPress
    Using sites like Wix, Square, Space, and Blogger may be more beginner-friendly as they provide more robust templates and a purely drag-and-drop interface. However, they quickly become frustrating as they are very difficult to customize. These websites make more sense for a …
    Incentivized
    Chose WordPress
    I used Wix and Squarespace for a few projects then I found WordPress, as a developer with programming background I needed the flexibility of adding a touch of code on my website be Wix did not allow me or give me that flexibility. WordPress gave me the room for customization …
    Incentivized
    Chose WordPress
    WordPress is the grandest of Wix and Squarespace just alone in how many theme and plug-in options you can have access to. Also SEO is another big role in comparison – better SEO with WordPress
    Incentivized
    Chose WordPress
    I found WordPress to be a bit easier to navigate through and better suited to an all around website creation. Squarespace is geared specifically towards eCommerce while Wix felt the most artsy of the three. WordPress feels like a middle ground with great customization options …
    Incentivized
    Chose WordPress
    WordPress is more popular and has more default templates for website creation. Moreover, it is easy to use. The availability of large communities makes it easier to fix any encountered bug or problem during the development process. Apart from this, WordPress is open source and …
    Incentivized
    Chose WordPress
    I'm not a fan of being locked into the limitations of a single-use platform like Wix or Squarespace, and greatly prefer the portability of having a WordPress website.
    Incentivized
    Chose WordPress
    its all in what you want and how you want to do it. The newer SaaS platforms can be much easier to use for non web people. Also the increasing political issues within the WordPress leadership and communities is starting to get annoying.
    Incentivized
    Chose WordPress
    WordPress has the most open abilities to change the technical foundations. Whereas, other platforms typically have their own niches of use cases; e.g. focusing on page builders, drag and drop, more static code, themes etc... WordPress offers a bit more flexibilities as it can …
    Incentivized
    Chose WordPress
    I like that WordPress sites can be backed up and moved to new servers if needed. Some of the other template sites lock you in because their back-end code is what makes it run.
    Incentivized
    Chose WordPress
    To work with WordPress your company needs a developer, no matter what. Unless you have the experienced developer in house, you will need one. Squarespace is superfriendly and easy to work. Has all the features for a simple and clean website. WordPress lacks this part.
    Incentivized
    Chose WordPress
    DIY builders have their place for people that don't have technical ability or support. But Wordpress opens a world of custom options to anyone with the ability to learn/create those things. even if you're not a back end developer / use No-code options
    Incentivized
    Chose WordPress
    WordPress offers greater control over content design and editing.
    Incentivized
    Chose WordPress
    I've just been using WordPress forever so it is my go to recommendation for non technical people
    Incentivized
    Chose WordPress
    We've tried a decent variety of other platforms throughout the years, and all-in-all we still consistently use WordPress for all kinds of business solutions. We have found while others excel in specific areas, WordPress excels in almost every area pound for pound. We highly …
    Incentivized
    Chose WordPress
    WordPress offers reliability which is very important for our business.
    Incentivized
    Chose WordPress
    I have only used Shopify as an alternative website/e-commerce builder. Whilst Shopify has better functionality, particularly for an online store, WordPress has more capability to build a comprehensive website with large volumes of content and integrations with other platforms.
    Incentivized
    Chose WordPress
    WordPress is by far the best website CMS available on the market. It is an open-source free solution with endless possibilities of websites that you can build. You don't need to be a developer to build a site, but there are options to use code to take your website to the next …
    Incentivized
    Chose WordPress
    It is the best and free platform if you compare others and if you will use WordPress you don't have to know how to code. Basic information will be more than enough to start. Creating pages and editing posts you created is so easy to manage. If you use other platforms, it will …
    Incentivized
    Chose WordPress
    I think WordPress is a superior platform compared to others because of the vast number of plugins and themes. Developers are always creating more plugins and functionality for WordPress as well, so it is constantly being improved upon. There are limitless possibilities for what …
    Incentivized
    Chose WordPress
    There are other CMS and website builders in the market and while they do offer their own value, their number of developers, ability to customize and add functionality to the site, is very limited as well as their number of themes. They can't compare SEO-wise, and you can't …
    Incentivized
    Chose WordPress
    We only build and support websites on WordPress and Joomla!. In general, WordPress is a good fit for our smaller clients who want to handle all of the maintenance and updates themselves. Our clients with larger and more complex content needs, or more sophisticated …
    Incentivized
    Zoho
    Chose Zoho SalesIQ
    I think that Zoho Salesiq is the missing complement to Google Analtytics. There are very complete and detailed statistics that you receive from Google Analytics but with Zoho Salesiq you have an additional live chat that allows you in any moment to establish contact with your …
    Incentivized
    Key User Insights
    Would buy again
    87%
    Would buy again
    27 Answers
    95%
    Would buy again
    108 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    28 Answers
    98%
    Delivers good value for the price
    109 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    84%
    Happy with the feature set
    26 Answers
    96%
    Happy with the feature set
    109 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    24 Answers
    96%
    Lived up to sales and marketing promises
    95 Answers
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    28 Answers
    95%
    Implementation went as expected
    100 Answers
    88%
    Implementation went as expected
    7 Answers
    Features
    WixWordPressZoho SalesIQ
    Security
    Comparison of Security features of Wix and WordPress and Zoho SalesIQ
    Feature
    Wix
    -
    Ratings
    WordPress
    8.1
    159 Ratings
    2% below category average
    Zoho SalesIQ
    -
    Ratings
    Role-based user permissions00 Ratings8.1159 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Wix and WordPress and Zoho SalesIQ
    Feature
    Wix
    -
    Ratings
    WordPress
    7.9
    134 Ratings
    1% above category average
    Zoho SalesIQ
    -
    Ratings
    API00 Ratings7.9124 Ratings00 Ratings
    Internationalization / multi-language00 Ratings7.8103 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Wix and WordPress and Zoho SalesIQ
    Feature
    Wix
    -
    Ratings
    WordPress
    8.1
    166 Ratings
    3% above category average
    Zoho SalesIQ
    -
    Ratings
    WYSIWYG editor00 Ratings7.8151 Ratings00 Ratings
    Code quality / cleanliness00 Ratings7.3152 Ratings00 Ratings
    Admin section00 Ratings8.3164 Ratings00 Ratings
    Page templates00 Ratings8.7160 Ratings00 Ratings
    Library of website themes00 Ratings8.7162 Ratings00 Ratings
    Mobile optimization / responsive design00 Ratings8.5161 Ratings00 Ratings
    Publishing workflow00 Ratings8.1154 Ratings00 Ratings
    Form generator00 Ratings7.1131 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of Wix and WordPress and Zoho SalesIQ
    Feature
    Wix
    -
    Ratings
    WordPress
    8.2
    164 Ratings
    9% above category average
    Zoho SalesIQ
    -
    Ratings
    Content taxonomy00 Ratings8.1142 Ratings00 Ratings
    SEO support00 Ratings7.9148 Ratings00 Ratings
    Bulk management00 Ratings7.5125 Ratings00 Ratings
    Availability / breadth of extensions00 Ratings9.2152 Ratings00 Ratings
    Community / comment management00 Ratings8.2152 Ratings00 Ratings
    Best Alternatives
    WixWordPressZoho SalesIQ
    Small Businesses
    WebWave
    Score9.5 out of 10
    Umbraco CMS
    Score7 out of 10
    Olark
    Score10 out of 10
    Medium-sized Companies
    10Web
    Score7.6 out of 10
    Square Online
    Score7.7 out of 10
    LiveChat
    Score6.8 out of 10
    Enterprises
    No answers on this topic
    RWS Tridion Sites
    Score9 out of 10
    Genesys DX (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    WixWordPressZoho SalesIQ
    Likelihood to Recommend
    7.5
    (101 ratings)
    8.6
    (203 ratings)
    10.0
    (13 ratings)
    Likelihood to Renew
    7.0
    (4 ratings)
    3.8
    (38 ratings)
    -
    (0 ratings)
    Usability
    7.7
    (10 ratings)
    8.1
    (50 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (2 ratings)
    9.5
    (3 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    8.6
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (1 ratings)
    10.0
    (11 ratings)
    -
    (0 ratings)
    In-Person Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    9.0
    (10 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (2 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    WixWordPressZoho SalesIQ
    Likelihood to Recommend
    Wix
    I would recommend Wix if you're more website-savvy; it is more customizable than Squarespace. However, Squarespace's modules look more polished than Wix's, which you drag and drop onto the site. With Wix, you need to do a lot more work, and it allows for more customizations, but I am a lot quicker on Squarespace.
    Incentivized
    Read full review
    Automattic
    Wordpress is a great solution for a website of nearly any type. It may not be as suitable if a fully custom solution or app is needed, and it does have some limitations when it comes to connecting it to external products (especially if the product doesn't have any support from a native system), and it does require a lot of testing. Multiple plugins in one install are common but also increase the risk of conflicts, and when those do occur, it can be exceptionally time-consuming and tedious to identify what is causing the issue. As third parties create many plugins, you're also at risk with each potential security breach, which needs to be kept in mind. I would be cautious to use WordPress to store any sort of sensitive PPI. That said, it's a wonderful, easily customizable solution for many, many different types of websites and can allow even inexperienced client users with low-tech knowledge to update basics.
    Incentivized
    Read full review
    Zoho
    If you are facing issues of agents not being able to respond to queries, which is usually faced with our tools, Zoho SalesIQ is probably the best choice as the default notification is very loud and clear hence makes sure that no chat query is left unattended. The desktop application of Zoho SalesIQ for Windows, Linux, and MAC OS is a superb feature not offered by many other chat applications. The geographical locations of website visitors are sometimes not very accurate hence it is advised not to always rely on it and better reconfirm it from the lead.
    Incentivized
    Read full review
    Pros
    Wix
    • Easy to create and duplicate website, and web pages for similar products, services and campaigns, so you do not have to start from scratch
    • Find features such as video, image and button, and templates to customise your website's feel and look. For example, recently, I was able to add a countdown timer for the sale of tickets to our online conference.
    • Creating website Anchors - making it easy for you to take a visitor to a particular part of a page so that they do not need to scroll through the entire webpage making it more user-friendly.
    • The SEO part of Wix makes it easy for you to set up meta data, create fully functional social media shares that are on brand and looks professional in the Google search engine..
    Incentivized
    Read full review
    Automattic
    • Easy to use User Interface
    • Coding / Plugin Implementation is awesome
    • There's always a solution available for the platform
    • Security is easy to use and robust
    • Implementation with 3rd party platforms, such as Google's variety of tools
    • Can download and host on your own server or use their hosted servers
    Incentivized
    Read full review
    Zoho
    • It has helped us increase our revenues by a significant margin over the last few years. Technical help is quite quick to respond.
    • UI that is convenient and practical. It's simple to use and understand. We value being able to see how users arrive at our site.
    • Zoho SalesIQ has a fantastic live chat feature that includes a notification, monitoring and reporting system.
    Incentivized
    Read full review
    Cons
    Wix
    • In my opinion, with the removal of the ADI web-building tool in favor of editor, user-friendliness has suffered tremendously.
    • In my opinion, the removal of the ADI web-building tool in favor of editor makes that a big portion of a website has to be redesigned, as items are now linked to each other in a different way than before.
    • In my opinion, the removal of the ADI web-building tool in favor of editor makes Wix only usable for professional website builders and no longer for the general public.
    Read full review
    Automattic
    • WordPress breaks often so you need to have someone who understands how to troubleshoot, which can take time and money.
    • Some plugins are easier to customize than others, for example, some don't require any coding knowledge while others do. This can limit your project if you are not a coder.
    • WordPress can be easily hacked, so you also need someone who can ensure your sites are secure.
    Incentivized
    Read full review
    Zoho
    • Overall it's a very simple tool that doesn't offer a lot of complexity or expanded tools
    • Even though it's all in the Zoho family, it doesn't work seemlessly with CRM or other Zoho products
    • Not always the best at identifying similar users across different browsers, devices, etc
    Incentivized
    Read full review
    Likelihood to Renew
    Wix
    We will definitely renew Wix. The ability to completely control our website has been invaluable to us. We will maintain this service as long as we are an incorporated organization, we've tried several other software options and this has been the best solution by far for all of our needs.
    Incentivized
    Read full review
    Automattic
    The complications we have and the lack of support. Every plugin has a differente team of support in charge and make one plugin work with the other one always affects the website performance. It's a thousand times better to have only one provider with all functionalities included unless you are an expert web developer or have a team dedicated to it
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Usability
    Wix
    Great customization, but a pain to backtrack. They recently added the ability to set fonts etc as headings, title, body etc, but if you did not begin your build with these presets you are screwed if you ever try to change font/ colors/layout etc.
    Incentivized
    Read full review
    Automattic
    Extremely easy to use and train users. It took very little time to get everyone trained and onboarded to start using WordPress. Anytime we had any issues, we were able to find an article or video to help out or we were able to contact support. The menu options are well laid out so it is easy to find what you are looking for.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Reliability and Availability
    Wix
    I never had an outage issue per say. I would say it was very reliable of a website building platform and as a marketing source there was never any issues connecting it to the server. I don’t recall there being any editing tools or hosting issues. Nothing went down when using it.
    Incentivized
    Read full review
    Automattic
    Anyone can visit WordPress.org and download a fully functional copy of WordPress free of charge. Additionally, WordPress is offered to users as open-source software, which means that anyone can customize the code to create new applications and make these available to other WordPress users.
    Read full review
    Zoho
    No answers on this topic
    Performance
    Wix
    Not complex at all. It teaches you how to use their platform in a dynamic way. Each tutorial offers an explanation that can be reviewed later on. The connection speed of a web page has been smooth so far, with no major problems regarding this subject. Overall, Wix can manage 10+ pages with great connection speed.
    Incentivized
    Read full review
    Automattic
    Mostly, any performance issues have to do with using too many plugins and these can sometimes slow down the overall performance of your site. It is very tempting to start adding lots of plugins to your WordPress site, however, as there are thousands of great plugins to choose from and so many of them help you do amazing things on your site. If you begin to notice performance issues with your WordPress site (e.g. pages being slow to load), there are ways to optimize the performance of your site, but this requires learning the process. WordPress users can learn how to optimize their WordPress sites by downloading the WPTrainMe WordPress training plugin (WPTrainMe.com) and going through the detailed step-by-step WordPress optimization tutorials.
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    Wix
    As stated before I didn’t use the support as I did not have the feature and did not often enough need the help. I was able to figure it out mostly on my own by exploring the site. I’ve found exploring and playing on it told me how to do most things.
    Incentivized
    Read full review
    Automattic
    I give this rating, which I believe to be a great rating for a community based support system that's surrounding it. Most platforms and products have their own, and as WordPress does have their own team that help here and there, a lot of it's handled by community involvement with dedicated users who are experts with the system who love to help people.
    Read full review
    Zoho
    No answers on this topic
    In-Person Training
    Wix
    No answers on this topic
    Automattic
    Varies by the person providing training. High marks as it's incredibly easy to find experienced individuals in your community to provide training on any aspect of WordPress from content marketing, SEO, plugin development, theme design, etc. Less than 10 though as the training is community based and expectations for a session you find may fall short.
    Read full review
    Zoho
    No answers on this topic
    Online Training
    Wix
    No answers on this topic
    Automattic
    It is very easy to find online resources to learn how to do just about anything with WordPress.
    Read full review
    Zoho
    No answers on this topic
    Implementation Rating
    Wix
    Like I said I was a beginner so it was fun to navigate and teach myself how to implement the features when building and maintaining my site. It was a fairly easy place to host my domain, and creat something simple.
    Incentivized
    Read full review
    Automattic
    WordPress is not a great solution if you have: 1) A larger site with performance / availability requirements. 2) Multiple types of content you want to share - each with its own underlying data structure. 3) Multiple sites you need to manage. For very small sites where these needs are not paramount, WordPress is a decent solution
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    Zoho
    No answers on this topic
    Alternatives Considered
    Wix
    Wix is a great starting platform for anyone looking to create a website. It definitely holds its own against any other all in one website creation platform. The one thing I would say is if your main focus is solely on eCommerce you may be better off using something like Squarespace which is specifically designed for that market.
    Incentivized
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    Automattic
    WordPress isn't as pretty or easy to use as certain competitors like Jimdo, Squarespace or HubSpot, but it makes up for it with its affordability, familiarity and the ability to find quality outside help easily. The same can't be said for certain competitors, as you might need to find an expert and it could get costly.
    Incentivized
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    Zoho
    Tawk to was nice but it was missing a lot of features that Zoho SalesIQ has. And a massively important advantage that SalesIQ had was that it integrated with other Zoho apps that we already used. The pricing of Zoho SalesIQ was also very attractive, we felt that it offered a great bang for our buck.
    Incentivized
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    Scalability
    Wix
    I give this rating to Wix because it's a great content creator. It has a great platform and also offers great customer service. If you encounter any technical issues, with Wix you will find a solution. For premium members or domain holders, this is the same as for Trial members or non-domain holders.
    Incentivized
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    Automattic
    WordPress is completely scalable. You can get started immediately with a very simple "out-of-the box" WordPress installation and then add whatever functionality you need as and when you need it, and continue expanding. Often we will create various WordPress sites on the same domain to handle different aspects of our strategy (e.g. one site for the sales pages, product information and/or a marketing blog, another for delivering products securely through a private membership site, and another for running an affiliate program or other application), and then ties all of these sites together using a common theme and links on each of the site's menus. Additionally, WordPress offers a multisite function that allows organizations and institutions to manage networks of sites managed by separate individual site owners, but centrally administered by the parent organization. You can also expand WordPress into a social networking or community site, forums, etc. The same scalability applies to web design. You can start with a simple design and then scale things up to display sites with amazing visual features, including animations and video effects, sliding images and animated product image galleries, elements that appear and fade from visitor browsers, etc. The scaling possibilities of WordPress are truly endless.
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    Zoho
    No answers on this topic
    Return on Investment
    Wix
    • Wix has helped the companies I've worked with to promote their products and events. Without Wix, it would be extremely difficult to create landing pages for email campaigns or advertisements so, Wix has enabled us to save a lot of marketing and design labor.
    • As a marketer for a non-profit (and previously for a startup), Wix has helped the companies I've served to build marketing campaigns despite having little to no marketing budget. Because many of its features are free or affordable, small businesses and non-profits receive a huge ROI since there isn't much investment required.
    Incentivized
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    Automattic
    • Allowed us to being all websites under a single umbrella, saving costs on similar products.
    • It's increased our website turn time and made us faster and more efficient at launching websites.
    • Edits and tweaks happen much faster as we have a customized environment.
    Incentivized
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    Zoho
    • We interact with about 50 visitors a month and it's great when we can see the full picture, to see and interact based on whether they are a new contact or a long-time customer.
    • Capturing new website visitors at the time that they have a question about your product is important.
    • Missing chats can be frustrating.
    Incentivized
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    ScreenShots

    Zoho SalesIQ Screenshots

    Screenshot of Performance metricsScreenshot of Ring viewScreenshot of Codeless botScreenshot of Proactive chat triggersScreenshot of Agent mobile appScreenshot of Audio call