CareerBuilder.com vs. ZipRecruiter

If I could give them a zero, I would. In my experience, CareerBuilder.com literally took thousands of my hard-earned dollars ($5K) for NOTHING in return! You would think that since CareerBuilder.com could literally see that it was not producing the results promised, it would have considered releasing me from the contract or lowering the cost, in my opinion, but CareerBuilder.com made sure they collected every penny from me with zero consideration for customer satisfaction and failed to deliver the applicants. That told me everything I needed to know about CareerBuilder.com and how they really feel about customers. In my opinion, CareerBuilder.com primary focus is to get customers on the hook with a contract to legally guarantee they receive their money from you, but they can care less about the results their platform produces or customer satisfaction, “they just want your money”! I firmly believe CareerBuilder.com knows that their product does not work, hence the reason for the 1 yr contract is to basically guarantee company revenue for an entire year.

Its geo targeting and search features made it easy to source people from specific sites and places, also it post the jobs to various platforms at the same time. AI should be more advanced so that we can get some high position profiles because it does not work as good on the high end roles as compared to the low end roles.

Incentivized

• In my opinion, take your money for nothing in return
• In my opinion, over promise and under deliver
• In my opinion, deceive customers
• In my opinion, hold you to the terms of their contract, but will not take accountability for lack of results produced
• In my opinion, poor customer service

• They notify us when there are new candidates that match our requirements
• They give us the links of the candidates online networks, so it's all right in front of us
• They have a great messages center, that makes it easy for me to access and reference when needed.

Incentivized

• Functionality can be more user-friendly for beginners.
• More options to integrate with other platforms and Applicant Tracking Systems
• Make it easier to create candidate lists, and send mass emails--while this feature is available, CareerBuilder.com does not make it easy for users to perform these tasks.
• Add an option for the user to be notified when candidates in saved folders have removed their resume or are no longer available.

Incentivized

• Better electronic screening of applicants prior to allowing them to apply for a job (i.e. when licenses are required)
• When cancelling they require that you call them on the phone (you can't cancel online)
• I'd prefer that subscriptions were more targeted to my hiring needs

Incentivized

ZipRecruiter by far is the most comprehensive recruitment platform I have used. I have tried many other recruitment platforms and none were as comprehensive as ZipRecruiter. The hands-on assistance by the ZR staff was to notch. When we have an urgent need or just want to keep interest in employment at our campus, we turn to ZipRecruiter.

Incentivized

CareerBuilder.com is average in terms of overall usability. I am able to post my positions and figure the site out. However, finding out how many additional options you are is not something easily accessible. If you don't know where to look, you may not be able to find or know how many "boosts" you have to use for the month.

Incentivized

ZipRecruiter is very user-friendly and is extremely reliable when searching for new talent. There are numerous features to help you when you have questions about a posting or your profile. The filtering process is awesome and you have so many ways to find the right talent with the screening questions provided by ZipRecruiter.

Incentivized

big fat zip zilch nada crappy ball of unwanted ear wax

pages load fine ... it's not easy to know where to go -- you have to know to click on this or that because it's not intuitive.

I have had a positive experience with CareerBuilder's support. When the platform has been updated throughout the years, CareerBuilder's account managers have always provided our team with helpful live tutorials and demonstrations to help familiarize our users with new and upcoming features, as well as older features that will no longer be offered. Support team makes themselves available on an ongoing basis.

Incentivized

Have not had to utilize support recently, but in past instances they have reached out within 12 hours to help rectify any problems or answer any questions about features and functionality. The only issue I ever had with them was trying to clarify, when they previously advertised that they posted on 200+ job boards, if that meant that your job would for sure be posted on each job board. Turns out, by the way, that they only guarantee distribution, not posting

Incentivized

onboarding process was very easy.

Incentivized

I do not think that CareerBuilder.com is a very good job posting site. It does not provide you with quality applicants like some other products I have used. Not only does it provide a low number of candidates, the ones we do get to tend to be repeat applicants or are not qualified at all.

Incentivized

ZipRecruiter is inferior when it comes to comparing it to Indeed. I use both because I want more platforms to advertise my job. However, I find myself obtaining more applicants from Indeed over ZipRecruiter. I don't count ZipRecruiter out, though, because every once in a while, you can find a gem in a haystack.

Incentivized

because they did not provide qualified candidates so they cannot be relied upon to do what they say they do

• There was not a good ROI for the investment we spent with CareerBuilder. It cost us money that did not turn in to employees.
• We spent labor hours trying to get candidates who were ghosting us. So it ended up being a waste of time and manpower as well.

Incentivized

• Definitely reduced the time locate, interview and to hire, if we are looking desperately for applicants, I will do the "boost" method, for a short span, being mindful of the expense of this added effort. I hate to admit this, but ZipRecruiter has bailed us out when we were not receiving any or the type interest we needed on the freebie sites for critical vacant positions we had at our lodges, restaurants and golf courses.
• More qualified applicants, for sure.

Incentivized