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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Zoom Events & Webinars

    Score8.6 out of 10
    N/AZoom Events and Webinars are part of Zoom’s event solutions that uses existing Zoom products to produce interactive and engaging virtual experiences. It combines Zoom Meetings, Chat, and Video Webinars in one solution that enables event organizers to produce ticketed, live events for internal or external audiences of any size.

    $89

    per month 300 attendees

    Zoom Workplace

    Score8.6 out of 10
    N/AZoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.

    $16.99

    per month per user

    Pricing
    Zoom Events & WebinarsZoom Workplace
    Editions & Modules
    Zoom Webinars
    starting at $89
    per month starting with 300 attendees
    Zoom Events
    starting at $149
    per month starting with 100 attendees
    Zoom Webinars Plus
    starting at $99
    per month starting with 100 attendees
    Add-On Zoom Translated Captions
    $5
    per month per license
    Pro
    $16.99
    per month per user
    Business
    $21.99
    per month per user
    Add-On - Conference Room Connector
    $499
    per year
    Basic
    Free
    Enterprise
    Custom
    Add-On - Zoom Whiteboard
    starting at $2.49
    per month per user
    Add-On - Large Meetings
    starting at $600
    per year
    Add-On - Cloud Storage
    starting at $120
    per year
    Add-On Audio Conferencing
    starting at $1200
    per year
    Add-On Zoom Phone Power Pack
    Starting at $300
    per year per user
    Add-On - Quality of Service Subscription
    Contact Sales
    Offerings
    Pricing Offerings
    Zoom Events & WebinarsZoom Workplace
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPlans supporting up to 10k attendees available. Discount available for annual billing. Pay-per-attendee available for Zoom Webinars Plus and Zoom Events.Discount available for annual billing.
    More Pricing Information
    Community Pulse
    Zoom Events & WebinarsZoom Workplace
    Considered Both Products
    Zoom
    No answer on this topic
    Zoom
    Chose Zoom Workplace
    Zoom Workplace just has a multitude of options for meetings and is a better fit for what we as a team need.
    Incentivized
    Chose Zoom Workplace
    Great!
    Incentivized
    Chose Zoom Workplace
    Zoom is the best in the market.
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    43 Answers
    92%
    Would buy again
    412 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    36 Answers
    93%
    Delivers good value for the price
    386 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    43 Answers
    95%
    Happy with the feature set
    437 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    33 Answers
    92%
    Lived up to sales and marketing promises
    287 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    33 Answers
    95%
    Implementation went as expected
    327 Answers
    Features
    Zoom Events & WebinarsZoom Workplace
    Online Events Marketing
    Comparison of Online Events Marketing features of Zoom Events & Webinars and Zoom Workplace
    Feature
    Zoom Events & Webinars
    9.9
    32 Ratings
    10% above category average
    Zoom Workplace
    -
    Ratings
    Branding options9.932 Ratings00 Ratings
    Virtual Event
    Comparison of Virtual Event features of Zoom Events & Webinars and Zoom Workplace
    Feature
    Zoom Events & Webinars
    8.6
    6 Ratings
    8% above category average
    Zoom Workplace
    -
    Ratings
    Registration, RSVP, and ticketing8.06 Ratings00 Ratings
    Email marketing9.04 Ratings00 Ratings
    Livestreaming9.04 Ratings00 Ratings
    Audience engagement9.56 Ratings00 Ratings
    Event recording8.66 Ratings00 Ratings
    Virtual booths8.02 Ratings00 Ratings
    Networking7.63 Ratings00 Ratings
    Event analytics9.05 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Zoom Events & Webinars and Zoom Workplace
    Feature
    Zoom Events & Webinars
    -
    Ratings
    Zoom Workplace
    8.5
    1004 Ratings
    1% above category average
    High quality audio00 Ratings8.8996 Ratings
    High quality video00 Ratings8.9996 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Zoom Events & Webinars and Zoom Workplace
    Feature
    Zoom Events & Webinars
    -
    Ratings
    Zoom Workplace
    8.7
    1004 Ratings
    2% above category average
    Desktop sharing00 Ratings9.31003 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Zoom Events & Webinars and Zoom Workplace
    Feature
    Zoom Events & Webinars
    -
    Ratings
    Zoom Workplace
    8.7
    1010 Ratings
    2% above category average
    Calendar integration00 Ratings9.0921 Ratings
    Meeting initiation00 Ratings9.1984 Ratings
    Record meetings / events00 Ratings9.2959 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Zoom Events & Webinars and Zoom Workplace
    Feature
    Zoom Events & Webinars
    -
    Ratings
    Zoom Workplace
    8.5
    872 Ratings
    2% above category average
    Live chat00 Ratings9.1854 Ratings
    Online Events Security
    Comparison of Online Events Security features of Zoom Events & Webinars and Zoom Workplace
    Feature
    Zoom Events & Webinars
    -
    Ratings
    Zoom Workplace
    8.9
    862 Ratings
    11% above category average
    User authentication00 Ratings8.9753 Ratings
    Participant roles & permissions00 Ratings8.7827 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Zoom Events & Webinars and Zoom Workplace
    Feature
    Zoom Events & Webinars
    -
    Ratings
    Zoom Workplace
    8.1
    234 Ratings
    4% below category average
    Hosted PBX00 Ratings8.3111 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings7.8139 Ratings
    Directory of employee names00 Ratings8.2216 Ratings
    Call Management
    Comparison of Call Management features of Zoom Events & Webinars and Zoom Workplace
    Feature
    Zoom Events & Webinars
    -
    Ratings
    Zoom Workplace
    8.2
    262 Ratings
    6% below category average
    Answering rules00 Ratings8.6190 Ratings
    Call recording00 Ratings8.7238 Ratings
    Call park00 Ratings7.9146 Ratings
    Call screening00 Ratings8.1163 Ratings
    Message alerts00 Ratings8.2208 Ratings
    Business SMS/External Messaging00 Ratings8.0134 Ratings
    Voicemail Transcription00 Ratings8.0181 Ratings
    Mobile apps
    Comparison of Mobile apps features of Zoom Events & Webinars and Zoom Workplace
    Feature
    Zoom Events & Webinars
    -
    Ratings
    Zoom Workplace
    8.8
    295 Ratings
    0% below category average
    Mobile app for iOS00 Ratings8.8261 Ratings
    Mobile app for Android00 Ratings8.9180 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Zoom Events & Webinars and Zoom Workplace
    Feature
    Zoom Events & Webinars
    -
    Ratings
    Zoom Workplace
    8.7
    247 Ratings
    2% above category average
    Centralized communications management00 Ratings9.0197 Ratings
    Team messaging00 Ratings8.9213 Ratings
    Team document sharing00 Ratings8.6191 Ratings
    Call and meeting analytics00 Ratings8.4200 Ratings
    Best Alternatives
    Zoom Events & WebinarsZoom Workplace
    Small Businesses
    BigMarker
    Score6 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    RingCentral Events
    Score8.6 out of 10
    Webex Calling
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Zoom Events & WebinarsZoom Workplace
    Likelihood to Recommend
    8.7
    (86 ratings)
    8.8
    (1068 ratings)
    Likelihood to Renew
    2.0
    (3 ratings)
    9.4
    (27 ratings)
    Usability
    9.5
    (12 ratings)
    9.4
    (46 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (3 ratings)
    Support Rating
    7.2
    (7 ratings)
    6.4
    (46 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    6.4
    (11 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (13 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.8
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    9.2
    (8 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (2 ratings)
    User Testimonials
    Zoom Events & WebinarsZoom Workplace
    Likelihood to Recommend
    Zoom
    Zoom is well-suited for all companies. The functionality can range from basic to supercharged with all the bells and whistles; it is just a matter of what package level works best for you and your company. Having used multiple iterations of Zoom, it really relies on you and your company’s use case.
    Incentivized
    Read full review
    Zoom
    In most cases, and I mean almost all, Zoom is vastly superior to Teams in terms of functionality and ease of use. Case in point: I recently tried to join a Teams meeting in the web browser, and it took me multiple attempts to access it. This NEVER happens with a Zoom link.
    Incentivized
    Read full review
    Pros
    Zoom
    • Zoom calendar integration is a great way to see what calls are upcoming
    • Ease of use for screen sharing and video call settings
    • Zoom Workplace is reliable at blocking out external noise that should be muted from actual conversation taking place in calls
    Incentivized
    Read full review
    Zoom
    • Audio quality of phone calls is spot on. Calls are clear and crisp.
    • Video quality of video meetings are clear and there aren't any pixelization artifacts that some systems can have.
    • Having AI summaries have been life changing for us. We no longer have to concentrate on note taking, like we did in the past. The summaries are accurate and enable us to put our efforts in the meeting or conversation. Plus, we can save them into our practice management system as required.
    Incentivized
    Read full review
    Cons
    Zoom
    • I wish there were more polling options available in Zoom in general, and this extends to both webinar polling and post-webinar surveys. Could certainly do with a more robust polling feature set.
    • Setting up Registration for Zoom webinars can be very tricky, and I usually advise against webinar registration. The fact that users have to manually download an .ics to add it to their O365 calendars after registering means lots of issues with users attempting to join after registering early.
    • I would have complained about lack of breakout rooms for webinars, or the fact that the practice room can't be turned back on after it was turned off, but Zoom recently implemented webinar breakout rooms plus the Backstage feature, so both of these common complaints are now fully addressed!
    Incentivized
    Read full review
    Zoom
    • Love notes - allow insertion of table or grid
    • Allow admin to turn off DND
    • Allow a way to group individual people chats - not channels just individual peeps into groups for ease of finding - like how you can group shared calendars into sections in Outlook
    Incentivized
    Read full review
    Likelihood to Renew
    Zoom
    We will be renewing with Zoom as long as it continues to meet our needs for client and lead outreach needs in a robust manner. With little error and an easy to use interface, Zoom has met our needs and exceeded our expectations. The cost is right and with a short learning curve, Zoom has been an easy decision to make and maintain.
    Incentivized
    Read full review
    Zoom
    We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
    Read full review
    Usability
    Zoom
    Zoom Events is complex, but gets "almost easy" with experience and good guidance. I tell people, "Hosting a meeting is like driving a car; hosting a webinar is like driving an 18-wheeler; and hosting a Zoom Event is like flying a commercial airliner." You need experience, training, and ongoing guidance to be good at Zoom Events. Zoom has staff that knows everything there is to know about Zoom Events, but finding them and reaching them isn't easy. There aren't many consultants out there that are affordable and experienced.
    Incentivized
    Read full review
    Zoom
    Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
    Read full review
    Reliability and Availability
    Zoom
    No answers on this topic
    Zoom
    There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
    Read full review
    Performance
    Zoom
    No answers on this topic
    Zoom
    Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
    Read full review
    Support Rating
    Zoom
    Zoom [Video Webinar] has online web portal where user can take control of the meetings and their settings. It provides details of all the meeting happened and also provides participants list. It has support for webinars and recording also. Zoom [Video Webinar] gave special cloud permissions for paid users also from web portal and that can help in saving disk space.
    Read full review
    Zoom
    Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
    Incentivized
    Read full review
    Implementation Rating
    Zoom
    Implementation was very feasible during our initial usage of the Zoom after COVID-19.
    Incentivized
    Read full review
    Zoom
    If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
    Read full review
    Alternatives Considered
    Zoom
    Zoom Workplace stacks up better than Microsoft Teams in terms of general meeting capabilities, webinar and live event capabilities, user experience, and how slick it is generally - it's a nicer environment where things feel more intuitive and professional. Teams is laggy and slow, feels outdated. Google Meet doesn't have as many filtering options and nuanced capabilities. Zoom integrates well with a wider tech stack.
    Incentivized
    Read full review
    Zoom
    Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Zoom
    No answers on this topic
    Zoom
    The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
    Read full review
    Scalability
    Zoom
    No answers on this topic
    Zoom
    Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
    Read full review
    Professional Services
    Zoom
    No answers on this topic
    Zoom
    Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
    Read full review
    Return on Investment
    Zoom
    • Being able to quickly set up and run webinars for our teammates using the templates saves us time which equals money.
    • Using our saved Webinar templates ensures we are keeping on brand and adding the items requested by our legal and branding teams which saves time and frustration for all involved.
    • Webinars allow us to upskill our teammates faster without having to create a stand alone training. We can invite them to a hot topic webinar where they can learn, ask questions, and immediately take action on the topic.
    Incentivized
    Read full review
    Zoom
    • We have not lost much productivity in our teamwork during the pandemic because of the ability to have Zoom video calls and keep everyone in touch. This is definitely a positive.
    • We are able to have more people participate in coaching sessions (described earlier) because we don't have room space limitations. This is a big positive.
    • Being able to start a meeting instantly is great when we are doing support and/or training with a client over the phone and need to be able to share a visible
    Incentivized
    Read full review
    ScreenShots

    Zoom Events & Webinars Screenshots

    Screenshot of features available for Zoom Events & WebinarsScreenshot of features available for Zoom EventsScreenshot of new and enhanced features

    Zoom Workplace Screenshots

    Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.