Overview
What is Adobe Analytics?
Adobe acquired Omniture in 2009 and re-branded the platform as SiteCatalyst. It is now part of Adobe Marketing Cloud along with other products such as social marketing, test and targeting, and tag management. SiteCatalyst is one of the leading vendors in…
Intuitive Solution for Marketing Campaigns Data Analytics Generation.
The clue's in the name! Very much an "analytics" tool rather than the competitions' more basic "reporting" tools
A+ for Adobe Analytics
1. How visitors to our site behave on our site
2. If we spend $$ on ad campaigns, we need to see their effectiveness
3. …
Adobe Analytics Review
Adobe Analytics Review
Adobe Analytics Review
Adobe Analytics Review
Adobe Analytics Review
Adobe Analytics Review
Adobe Analytics Review
Adobe Analytics Review
Adobe Analytics Review
Adobe Analytics Review
Adobe Analytics helps you to understand customer journey
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Video Reviews
12 videos
Pricing
What is Adobe Analytics?
Adobe acquired Omniture in 2009 and re-branded the platform as SiteCatalyst. It is now part of Adobe Marketing Cloud along with other products such as social marketing, test and targeting, and tag management. SiteCatalyst is one of the leading vendors in the web analytics category and is…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is Google Analytics?
Google Analytics is perhaps the best-known web analytics product and, as a free product, it has massive adoption. Although it lacks some enterprise-level features compared to its competitors in the space, the launch of the paid Google Analytics Premium edition seems likely to close the gap.
What is Heap?
Heap is a web analytics platform captures every user interaction on web iOS with no extra code. The tool allows you to track events and set up funnels to understand user flow and dropoff. It also provides visualization tools to track trends over time.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Adobe Analytics?
Adobe Analytics Video
Adobe Analytics Integrations
Adobe Analytics Competitors
Adobe Analytics Technical Details
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Frequently Asked Questions
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Reviews and Ratings
(813)Attribute Ratings
- 10Likelihood to Renew42 ratings
- 8.3Availability12 ratings
- 7.9Performance11 ratings
- 6.7Usability33 ratings
- 3.9Support Rating41 ratings
- 7Online Training5 ratings
- 1.4In-Person Training5 ratings
- 8Implementation Rating10 ratings
- 9.9Product Scalability2 ratings
- 7.7Professional Services5 ratings
- 7.3Contract Terms and Pricing Model6 ratings
Reviews
(76-100 of 178)Adobe Analytics For A Marketer
- Especially noteworthy about it is the dynamic interface, which makes it easier for users to find the exact functionality they are looking for. My digital analytics needs are met by all of the solutions provided.
- Adobe Analytics' best feature is automation.
- Its interface is simple and intuitive.
- A real-time report is not available for uploading to a web page for us to generate data.
- To be able to customize the web behavior report generation and to better understand how it works, it should incorporate more elements.
Adobe Analytics: With Great Power Comes Great Responsibility
- Workspace is a game changing visualization and analysis tool.
- Advanced and custom segments, metrics, and calculations.
- Data and user governance.
- Ease of use and/or onboarding.
- Outdated UI/UX in most areas except for workspace.
- Integrations with other Adobe Experience Cloud products prove too difficult for the average marketer.
Powerful Analytics for Advanced Users
- Custom tagging.
- Complex data solutions.
- Out of the box reporting.
- Ease of implementation.
- User support and training.
One Of The Leaders In Analytics Solutions!
- Custom reporting
- Custom dashboards
- Channel attribution
- Real time reporting
- The learning curve can be complex for new users.
- A lack of out of the box connectors for other platforms.
- Transactional and e-commerce based metrics can be off at times.
Adobe Analytics is my analytics tool of choice
- Compare web visitor segments
- Create specific, custom metrics/segments
- Easily visualize trends
- Compare metrics to a previous date range
- Color scheme is not great, especially if you're color blind
- Finding a specific dimension within a dimension group (for example, if you're looking for "Paid Search", you cannot search for it - instead, you must know it is located under "Channel").
- Variance test or chi-squared test analysis (to be fair, this is not a typical analysis tool function)
-Want a robust web/app analytics program
-Want to create specific segments, metrics, etc.
-Need the ability to customize the data you are seeing
-Have the budget for it
I would not recommend using Adobe Analytics if you:
-Do not need robust analytics (can get by with the basics)
-Do not have the budget for an analytics tool
Get a bird's-eye view of your business
- Easy to make reports and send them out across the team
- Easy to map out and view customer journey tracking
- Captures the entire business view as a whole of how different programs all tie together
- Can be a bit overwhelming at first, but with training this is an easy tool to use
- Support from their team can be a bit [of a] hit or miss
- Requires a lot of upfront customization efforts when you are getting started
Adobe Analytics: A great tool for consolidating data
- Consolidates data from multiple sources.
- Visualization of data.
- Tools to help you make sense of data.
- The interface is a bit clunky with too many features on the screen at once, it can be hard to find things you need if you are new to the platform.
- Better search functions.
Powerful Reporting For Success
- The platform itself and interface are easy to learn and use. It isn't overly complicated for new users and the reporting is easy to understand.
- It's easy to personalize your dashboard and reporting to fit your organization's needs and goals.
- Ability to integrate with other tools / allows for less steps in campaign planning and reporting.
- Community forums and customer service could improve with more detailed questions and answers.
Adobe Analytics is the best for your company's needs
- Reporting
- UI
- UX
- Dark mode
- Bigger font
- Faster loading times
A scenario where Adobe Analytics is less appropriate is for quick calculations. For quick calculations, Excel would be a better alternative combined with using Report Builder.
- Customizable
- Lots of visualization options
- Able to integrate with other tools
- No easy person to contact to ask ad hoc questions. The community forums are hardly monitored and it is hard to find answers to basic questions online.
- Difficult to update with new needs.
I do not recommend this tool if you are using a custom integration. My company is using a custom integration and many times the IT teams will retire a data layer or something similar and it can actually break all of our data at once.
All in all, if you are looking for basic data that is easy to understand and pull from and you do not need custom integrations just use Google Analytics and Google Tag Manager. If I could revert my company back to Google, I honestly would. The data [feels] untrustworthy half the time in Adobe due to IT user errors.
Data, Data, Data
We use this to help support product in future development, provide digital insight to the business as well as optimise the current journey for the customer.
- Adobe Workspace allows us to build easy to consume dashboards/reports for end users.
- Workspace allows us to allow additional capabilities with our data to drive self service and allow the end user to dig deeper into the data.
- The flexibility in data capture allows us to fully address business questions.
- The lack of adding annotation and notes to graphs - makes it harder for the end user to understand dips in data.
- Live segmentation to really allow the user to create filers on the fly while reporting.
- The admin console is a bit tedious in how it works and could do with a revamp.
We have also found it works really well for understanding our marketing attribution and the level of customisation you can do here really helps us define it in our own way.
Adobe Analytics- be part of the future
- Adobe Analytics integrates with other tools both inside and outside of the Adobe toolset.
- Adobe Analytics provides a drag and drops workspace to quickly derive insights from data.
- Adobe Analytics is easy to use and accessible to every level of an organization.
- Collaborative working. I think multi-user edit use in live would be a great addition to Workspace.
- To add some features from what was reports to workspace such as multiple dimension columns, not just breakdowns.
- There are a few features in the UI that would be great to access via the API.
Greate Suite for Analytics and deep dive metrics
- User behavior
- Customer pathing
- Traffic source details
- Drag and drop dashboards
- Reporting visuals
Adobe Analytics at an Enterprise Level
- Segmentation
- Dashboarding (AKA Workspace)
- Calculated Fields
- Fallout / Page Flow
- Admininstration (Managing other users)
- Real-time analysis and reporting
- Ability to work with other solutions in this space (plugins, data connectors, etc.)
Analytics is expensive, and cost may be a barrier towards entry when free solutions exist - chiefly, Google Analytics.
- Flexible reports creation
- Easy to add custom dimensions
- Intuitive report creation UI
- Upgrading SDKs is very challenging
- Admin tools are very clunky
- Support can be a rabbit hole at times
Powerful analytics solution
- The most impressive thing about it is particularly the dynamic interface that further helps users in finding the exact function they are looking for. It gives me all possible solutions in order to fulfill my digital analytics needs.
- Automation is one of the best part in Adobe Analytics.
- Its interface is incredibly easy and intuitive.
- Now I am no desperate about the analytics software because it is the platform that offers all necessary features and functions. I think it will give help in the growth of our entire organization.
- I detest its searching capability and data management functionalities.
Adobe Analytics
- Easy to use interface.
- In depth analytics.
- Ability to track across multiple products.
- Licensing is definitely a challenge.
- Integrating with non-Adobe metrics platforms is harder than it should be.
- Doesn't scale to meet the needs of high-volume sites.
Adobe Analytics expresses accurate and graphically appealing data about user traffic on our domain
- [...] Adobe Analytics contains a very useful element called Workspace which is a self-service that generates and analyzes data based on the flow of clicks within our website.
- It also integrates an option that works as anomaly detection and helps us determine and understand all abnormal activity within our website.
- We consider that the web behavior report generation option should integrate more elements to be customized and to be able to understand it better.
- The application does not have the option to generate a real-time report so that we can upload it to a web page to generate our own metrics.
Adobe analytics - a perspective
- Custom variables are brilliant. The flexibility to define metrics as per requirement really helps.
- The ecosystem compatibility with Adobe target and Adobe Audience Manager sets Adobe Analytics apart.
- Default metrics need to match up to Google Analytics in terms of what it tracks.
Adobe Analytics is the best
- Very easy-to-use interface
- Flexible implementation options
- Capable of in-depth analysis
- Lots of places to learn about the tool if you are a new user
- We might get an error in a dashboard that was working fine a minute ago and support will ask us tons of questions even when we provide them the error code that we were told to submit with the ticket
- Updates of the tools happen in middle of the business days. Please do updates on weekends or at night when no one is using it.
But if the site is not that big, then the free version of Google Analytics might be a better option. It takes some expertise to implement the tool. Just to understand the basics, one will have to spend quite a bit of time using the tool.
Spring Your Insight Delivery Forward
- Love the ability to drop & drag data to answer business questions.
- Ability to dynamically create meaningful visualizations that help to tell the story behind the data.
- Customization of metrics & segments using both out-of-the-box elements along with our data & third-party data.
- In some visualizations, it isn't possible to edit labels which can be confusing to some audiences.
- Building customized metrics can be challenging at times, especially very involved calculations.
- Schedule maintenance & updates during low volume times.
Adobe Analytics - powerful and great integrations, but may be overkill for the average user
- Integration with other Adobe Experience Cloud products
- Segmentation
- Page path reports
- Steep learning curve
- Just getting a "basic" report can be cumbersome
- Some of the useful features are too limited
- Your company is already leveraging Adobe Experience Cloud/licensing other Adobe products. The integration with other Experience Cloud tools is one of the biggest advantages.
- You require powerful and robust analytics reporting greater than that of what Google Analytics can provide.
- Your company/team places a big emphasis on page path tracking and conversions from click paths. AA has two powerful and useful features that track the page path. The Pathfinder tool can be configured in multiple ways and shows the page paths that a user takes when on a specified page on your site. If you are seeking to find out the path users take on your site, this is a wonderful feature. The Fallout report is also beneficial for measuring conversion rates. It shows the percentage of users that drop off on a given click path that you specify, letting you see where users are most likely to lose interest/drop off.
- You are a smaller company with a smaller budget.
- You don't have integrations with other Adobe products.
- You need just basic reporting and can live without the bells and whistles.
About Adobe Analytics
The representation of numbers and graphs is very smooth and helps download the entire report in CSV or pdfs also allowing us to automate the report and send it on regular intervals to our emails with the least amount of effort compared to any other tool on web analytics.
- Data Gathering
- Data Cleaning
- Dashboards and reports
- Automation
- Communication- Rarely people know about the tool. This has to increase.
- Documentations and videos for learning - The content on the web for adobe analytics are limited or hard to find this can be improved.
- The use of funnel attribute seems tough , it is hard to find quality learning material for it.
- The real time report - We need to have a method how we can put the real time report on a web page that can give us our metics similar to a web page of share and SIP
Versatile and powerful; heavy on pricing and implementation
- Very intuitive yet powerful interface
- Many ways to slice and dice data with segments, calculated metrics, and attribution models
- Great integration with other Adobe tools and a possibility to bring outside data into Adobe Analytics
- The performance sometimes needs to be better
- Would love to see advanced options--a way to customize UI/UX significantly to present info to stakeholders in a simplified, easy to digest manner.
- Expensive and curtained, so that community is much smaller than that of GA and harder to get information
The more time I spend with Adobe Analytics Workspace, the more depth for my Insights!
- Analytics Workspace is a very handy self service tool for analyzing and generating insights from clickstream data
- The anomaly detection feature helps understand abnormal web traffic activity
- Helps to get a great view of the customer journeys
- Good array of visualization options but can have more customization for some common use cases
- The log in process takes too much time sometimes and has scope for improvement
- The behavior flow report needs to be in a more readable format and should have some more options to customize