February 11, 2020
Score 7 out of 10
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Pros and Cons
- The built-in dashboard has allowed us to increase transparency to our providers which in turn has improved trust as well as collections.
- The scheduler tool is very user-friendly and allows us a quick glance into capacity and opportunity.
- Master data control is an issue as we have multiple "keys" which sometimes have inconsistent inputs/mappings.
- The support seems to be lacking and it can take quite a while to reach an "expert" who has the time to dig in and respond to an inquiry.