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Apica Synthetic

Apica Synthetic


What is Apica Synthetic?

Apica WebPerformance is a synthetic monitoring platform. It features pre-release and scalability testing, and can integrate with other reporting and analysis programs.

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Recent Reviews

TrustRadius Insights

Apica Synthetic is a versatile tool that is widely used by users in the North American region for monitoring the uptime and lag time of …
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Popular Features

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  • Application monitoring (10)
  • Threshold alerts (11)
  • Application performance management console (8)
  • Collaboration tools (8)
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What is Apica Synthetic?

Apica WebPerformance is a synthetic monitoring platform. It features pre-release and scalability testing, and can integrate with other reporting and analysis programs.

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is ScienceLogic SL1?

ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.

What is New Relic?

New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

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Application Performance Management

Application performance management software monitors software to ensure performance and availability

Avg 7.6
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Product Details

What is Apica Synthetic?

With the Apica platform, users can detect issues that affect user experience, including page load time and size, network instability, and third-party providers. Apica’s platform provides a controlled environment where the user can minimize variables and reduce false-positives. Apica Synthetic can be deployed as SaaS, hybrid, or on-premises. It features pre-release testing and scalability testing for websites, applications, APIs, and IoT devices.

Apica Synthetic Competitors

Apica Synthetic Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Apica WebPerformance is a synthetic monitoring platform. It features pre-release and scalability testing, and can integrate with other reporting and analysis programs.

OpenText SiteScope, Dynatrace, and AppDynamics are common alternatives for Apica Synthetic.

Reviewers rate Predictive capabilities highest, with a score of 8.5.

The most common users of Apica Synthetic are from Enterprises (1,001+ employees).
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Apica Synthetic is a versatile tool that is widely used by users in the North American region for monitoring the uptime and lag time of various applications, specifically for SaaS POS systems. By utilizing this software, users can proactively identify potential issues and provide valuable feedback to POS vendors, ultimately helping to resolve problems before customers are affected. The software is highly regarded by full-stack development departments as it allows them to effectively monitor applications and data threads, providing valuable analysis and metrics for optimization. With seamless integration capabilities with other tools like Google Analytics and Selenium, Apica Synthetic simplifies troubleshooting websites and gathering additional insights.

This product is particularly beneficial for organizations that need to ensure the availability of multiple URLs for different customers. The real-time monitoring results are displayed on an intuitive dashboard, enabling users to quickly identify any inaccessible URLs. In such cases, Apica Synthetic triggers email notifications to the support team while simultaneously updating the dashboard. Furthermore, the software is extensively utilized across organizations with numerous servers supporting multiple websites. By offering live data on server status and aiding issue identification, Apica Synthetic plays a pivotal role in ensuring optimal performance.

One notable use case involves a client who leverages Apica Synthetic to monitor their silver and bronze applications' infrastructure. This ensures consistent server uptime while significantly reducing disruptions. By simulating customer usage scenarios, this product excels in network, server, and application monitoring by providing valuable SLA information. Its ease of setup and management make it an ideal choice for monitoring multiple customers' websites and generating monthly SLA reports. Overall, Apica Synthetic fills a crucial gap in monitoring web applications by consistently tracking availability and aiding in meeting uptime SLA requirements.

Timely indications of uptime: Users have consistently praised Apica Synthetic for providing timely indications of an application's uptime, allowing them to quickly identify any issues that may arise. Numerous reviewers have expressed their satisfaction with this feature, highlighting its reliability in promptly alerting them to potential problems with their applications.

Easy-to-read reports and graphs: The easy-to-read and use reports and graphs provided by Apica Synthetic have been highly appreciated by users. They have found these visual representations to be effective in monitoring and troubleshooting analysis. Many reviewers specifically mentioned how these features helped them easily understand the performance of their applications.

Reliable mechanism of alerting: Users have commended the mechanism of alerting in Apica Synthetic, considering it reliable and helpful in identifying any potential issues with their applications. Several reviewers emphasized the importance of this feature in ensuring prompt notification and resolution of problems, contributing to a smooth user experience.

Unsupported Browsers: Some users have expressed frustration that the software does not support certain browsers, and they believe it should be compatible with all browsers.

Lack of Detailed Incident Reviews: Several reviewers have mentioned their desire for more detailed incident reviews, specifically the ability to drill down to a second-by-second level. They feel that this feature would greatly enhance their troubleshooting capabilities.

Documentation and Customer Support: A common complaint among users is that the documentation and customer support could be improved. Some users have found it difficult to find the information they need in the documentation, while others have experienced slow response times from customer support.

Attribute Ratings


(1-11 of 11)
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Score 5 out of 10
Vetted Review
Verified User
We had a gap in our monitoring along the lines of synthetic-user monitoring. We needed consistent availability monitoring of our web applications.
  • It is an easy-to-use product and you can build out checks with Firefox Selenium IDE (no longer supported). A good measure of availability.
  • Set the standard for synthetic checks and several APMs have copied that.
  • It's very clunky. Infrastructure is large and very difficult to upgrade.
  • SaaS and On-premise versions are different. There is an LDAP integration but users can only be assigned to one group (i.e. department). If you are in 2 departments, you need 2 separate logins.
  • Update: they now offer federated logins
  • It filled a gap in monitoring for us, but we're looking to move on.
It's a good starter solution, but it was difficult to maintain. Often, the vendor wanted to use us as a guinea pig for upgrades and then writing the upgrade document based on what they found/broke/etc with our environment. I prefer late adopter.
Score 7 out of 10
Vetted Review
Verified User
We use Apica Synthetic for networks, servers, and application monitoring for the performance and availability of networks, servers, and applications.
  • Automated network device discovery
  • Network monitoring
  • Alerts
  • Customizable reports
  • Reports are a bit clunky to build
  • Difficult to scale for enterprise-wide monitoring
It allows us to know if our services and applications are up/down. It's great for specific and local end-point monitoring, not so great for enterprise monitoring. Its value lies in being able to simulate real user load against an application or service.
Score 7 out of 10
Vetted Review
Verified User
Apica Synthetic is being used across the organization to monitor uptime SLA's.
  • Nice Saas interface
  • Nice dashboards
  • Good integrations with other tools
  • Apica Zebra tester is not intuitive or easy to use.
  • Apica Synthetic buttons are not always obvious or easy to intuit their purpose.
The price is right. Apica Synthetic can be managed by one engineer (some other competitor tools require more engineering effort). Apica Synthetic is easy to use for basic health check scenarios.
BENAOUN Mahdi | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Apica Synthetic is our main tool to monitor applications and data threads. It's used all the time by our full-stack development department. We are very satisfied with the features they provide. It can serve as a website troubleshooting solution or simply for providing analysis and metrics. Plus, it's easy to integrate with our other tools like Google Analytics and Selenium.
  • TroubleShooting
  • Analysis
  • The mechanism of alerting
  • Monitoring
  • Easy integration
  • Documentation
  • License cost
  • Customer Support
A great solution to monitor apps and services. It's a great asset for businesses that need to monitor traffic from/to their websites and [the] real-time alerting is critical. [However, it is] less appropriate for small businesses whose needs don't depend on traffic analysis and don't like to invest in a relatively expensive APM.
Score 8 out of 10
Vetted Review
Verified User
Apica Synthetic is being used by one of our clients for monitoring the infrastructure of their silver and bronze applications. We are monitoring Linux and Windows servers as well as VMs. It helps us ensure that all the servers are up and running and reduces the number of disruptions that impact the business and application workflows.
  • Auto alerts trigger if any issue is identified
  • Graphical representation of the health of applications
  • Good product support from the team
  • UI can have options for ad-hoc-based monitoring
  • More options to export data in the form of reports
Apica Synthetic is well suited for project requirements where synthetic monitoring needs to be performed on different servers. It has the ability to identify the issue then trigger auto alerts for the remediation to take effect.
Sachin Kumar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
This product is used by our department. We have multiple URLs which are deployed for different customers. It is important for our organization that all these URLs will be available 24/7. So we have created a dashboard and integrated this tool with the dashboard. Apica Synthetic monitors the URLs after every 180 sec and keeps uploading the database, and our front-end dashboard keeps showing green for that particular URL. If the URL is not accessible, then Apica Synthetic monitoring triggers an email to our first line of support and then the team gets notified. Also, if a URL is not accessible, then our dashboard becomes red.
  • Load testing using Jmeter
  • Alerting mechanism
  • Multiple metrics available as per condition
  • API monitoring for specific services
  • Documentation and support can be improved
  • Deployment agents automatic upgrade can be the next feature
  • Integration of tool with other tools like Jmeter for load testing can be improved and better documented
We are from the healthcare domain and we need our different URLs to be available 24/7, so it's important for us to get a tool that keeps on monitoring our services and APIs and automatically triggers an alert if something goes wrong. So Apica Synthetic can be very useful, as it triggers an alert, which is 98% of the time a valid alert. If URLs are not business critical, then instead of this tool, you can go for ThousandEye, which is also doing the same type of job but with less expense.
Score 10 out of 10
Vetted Review
Verified User
It is being used in our North American region to monitor many applications. My knowledge is specific to our POS implementations. We use it to monitor uptime and lag time for several applications relevant to our SaaS POS systems. It allows us to react when there are issues and to provide feedback to our POS vendors of issues we are seeing. We have one specific application which is near EOL and has been highly problematic this last year. Apica Synthetic provides us with a rapid indicator of a problem much sooner than just waiting for our customers to call in. We can generally alert the vendor and they can fix the issue prior to most of our customers being impacted.
  • Apica Synthetic provides timely (as defined by us) indications of an application's uptime.
  • Apica Synthetic provides easy-to-read-and-use reports and graphs.
  • I am not sure, but it used to be that certain browsers were not supported. It needs to support all browsers.
  • I would like the ability to drill down to a more detailed second-by-second review of an incident.
As I use this for only my area, it is very well suited to what I need it to do. Apica Synthetic monitors two different web applications in a time interval that is easily customizable for uptime and latency. These are critical indicators for a cloud-based point-of-sale system. We need solid uptime and limited latency across the enterprise.
Score 7 out of 10
Vetted Review
Verified User
We use it as product monitoring. We use it to simulate how customers use our products, with both web scenarios and more advanced API calls and some other scenarios. That way we know exactly where to look if something is not working. We also do this so we get the useful SLA information.
  • Monitoring
  • SLA
  • Troubleshooting
  • Response times
  • GUI
  • Easier learning curve
I do recommend it in a lot of cases; however, it's pretty hard to learn how to be an advanced user. If there are more simple alternatives for monitoring, troubleshooting, SLA reporting, I would recommend the user use something else. However, it's a powerful tool when given the right amount of time to learn it.
James Dunn Jr. | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Apica Synthetic across the whole organization; I use it to help monitor around 120 servers that support about 30 different websites. It helps a lot by giving me live data on how the server's state is and helps inform me about what the problem might be when the servers go down or lose connectivity.
  • Monitoring
  • Live updates
  • Data for troubleshooting
  • Seeing if more than one site is down
  • In the overview, there could be a way to turn off monitoring
  • Auto refresh in the overview would be nice
  • When a sever goes down, have the error message below its name
We were having an update for a few websites and, with Apica, I was able to see all the servers that were posted to go down for the updates, but then about five others went down that we didn't think were posted to go down. Turns out, a different team was also running an update without letting us know.
Score 10 out of 10
Vetted Review
Verified User
This is configured on infrastructure where we receive synthetic alerts when something goes wrong in infrastructure environment
  • Synthetic alerts triggered
  • Helpful to rectifying the actual issue
  • After resolution of the issue, apica notifies green signal
  • It seems to fine at the moment.
  • We can work to enhance the graphical view to be more effective.
On infrastructure related alters, it is helpful to catch the actual issue
Score 10 out of 10
Vetted Review
Verified User
We use Apica Synthetic for many of our customers and it is very easy to set up and manage. We use Apica Synthetic for monitoring of both public and internal websites with simple URL checks and more advanced scenario checks. It is easy to see what has gone wrong with a check and also compare checks. We also use it to send out monthly SLA reports to the customers.
  • Modern and easy GUI
  • Very simple to set up and manage
  • Excellent support from Apica Synthetic
  • Apica Synthetic can help with complex checks and is very flexible.
  • Some improvement with user management could be done
  • Having more than two weeks of detailed check information
All HTTP checks with Apica Synthetic make it the natural choice. When it comes to other types of checks, Apica Synthetic has a solution but there are also some other tools you can use instead.
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