Apica Synthetic vs. SolarWinds Pingdom

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apica Synthetic
Score 7.1 out of 10
N/A
Apica WebPerformance is a synthetic monitoring platform. It features pre-release and scalability testing, and can integrate with other reporting and analysis programs.N/A
SolarWinds Pingdom
Score 7.5 out of 10
N/A
SolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.
$14.95
per month
Pricing
Apica SyntheticSolarWinds Pingdom
Editions & Modules
No answers on this topic
Synthetic Monitoring
$10
per month
Real User Monitoring
$10
per month
Enterprise
Custom Pricing
Offerings
Pricing Offerings
Apica SyntheticSolarWinds Pingdom
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Apica SyntheticSolarWinds Pingdom
Top Pros
Top Cons
Features
Apica SyntheticSolarWinds Pingdom
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Apica Synthetic
6.5
11 Ratings
16% below category average
SolarWinds Pingdom
-
Ratings
Application monitoring7.610 Ratings00 Ratings
Database monitoring6.07 Ratings00 Ratings
Threshold alerts6.611 Ratings00 Ratings
Predictive capabilities8.57 Ratings00 Ratings
Application performance management console6.08 Ratings00 Ratings
Collaboration tools5.48 Ratings00 Ratings
Out-of-the box templates to monitor applications4.88 Ratings00 Ratings
Application dependency mapping and thresholding6.76 Ratings00 Ratings
Virtualization monitoring5.87 Ratings00 Ratings
Server availability and performance monitoring7.28 Ratings00 Ratings
Server usage monitoring and capacity forecasting7.26 Ratings00 Ratings
IT Asset Discovery6.96 Ratings00 Ratings
Best Alternatives
Apica SyntheticSolarWinds Pingdom
Small Businesses
GitLab
GitLab
Score 8.8 out of 10

No answers on this topic

Medium-sized Companies
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.3 out of 10
Cisco ThousandEyes
Cisco ThousandEyes
Score 9.0 out of 10
Enterprises
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.3 out of 10
Nexthink
Nexthink
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Apica SyntheticSolarWinds Pingdom
Likelihood to Recommend
8.2
(11 ratings)
6.3
(65 ratings)
Likelihood to Renew
8.0
(3 ratings)
10.0
(4 ratings)
Usability
9.1
(1 ratings)
10.0
(7 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
6.0
(1 ratings)
Support Rating
9.1
(1 ratings)
6.2
(54 ratings)
In-Person Training
8.2
(1 ratings)
-
(0 ratings)
Online Training
8.2
(1 ratings)
-
(0 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Apica SyntheticSolarWinds Pingdom
Likelihood to Recommend
Apica
As I use this for only my area, it is very well suited to what I need it to do. Apica Synthetic monitors two different web applications in a time interval that is easily customizable for uptime and latency. These are critical indicators for a cloud-based point-of-sale system. We need solid uptime and limited latency across the enterprise.
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SolarWinds
I believe the scenarios we used it for were quite well covered, from the executive perspective. The downtime alarms worked very well and were easy to setup, uptime monitoring tools were clear and easy to use, even for non-technical people (C-level) and the SLA management tools allowed us to spend less time, and have less friction, with our clients
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Pros
Apica
  • Auto alerts trigger if any issue is identified
  • Graphical representation of the health of applications
  • Good product support from the team
Read full review
SolarWinds
  • The alerts are very responsive offering quite detailed timing information
  • The UI for reports is very clear and set up of reports is very intuitive
  • Customer service was good when there were problems - e.g. lapsing billing causing reporting to go down
Read full review
Cons
Apica
  • It's very clunky. Infrastructure is large and very difficult to upgrade.
  • SaaS and On-premise versions are different. There is an LDAP integration but users can only be assigned to one group (i.e. department). If you are in 2 departments, you need 2 separate logins.
  • Update: they now offer federated logins
  • It filled a gap in monitoring for us, but we're looking to move on.
Read full review
SolarWinds
  • The PagerDuty integration could be a lot better. When you use the PagerDuty integration, it doesn't send any information about which check failed! It just sends a message like "Timeout (> 30s)" -- this isn't very helpful when we have hundreds of checks. We've worked around this by using both the PagerDuty and Slack integrations and having them both post to the same Slack channel. But this means that when an engineer is paged from PagerDuty, they have to go to Slack (or Pingdom) to find the details about the page; it's not available on the page itself.
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Likelihood to Renew
Apica
We trust the results that Apica Synthetic has achieved. Real-time alerting is critical to our clients and with limited resources, we can't handle many false positives; Apica Synthetic is the only solution that provides both of those features.
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SolarWinds
Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year.
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Usability
Apica
As per my experience while using it. Thanks!
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SolarWinds
Pingdom is easy to use, very intuitive and has a very short learning curve. From the onset, we've been able to jump in and leverage the tool to accomplish our goals for page speed performance and discover the insights we need to make improvements. Its a well-designed tool and makes for a good user experience.
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Performance
Apica
No answers on this topic
SolarWinds
Interface is unnecessarily complicated and frequently responds slowly.
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Support Rating
Apica
Apica Synthetic is very effective while configuring the account setup for any of the database/UserID.
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SolarWinds
Support responded the same day to my query, as I was setting the product up but couldn't find the setting I needed. This was successfully resolved in a short time frame, so I was pleased with how quickly we were able to get this resolved. I haven't needed to contact support since.
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Implementation Rating
Apica
Easy for implementation in our Infrastructure, Easy for troubleshooting the issue and Easy to use as well.
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SolarWinds
No answers on this topic
Alternatives Considered
Apica
We were using different monitoring tools for different requirements (e.g.,Nagios and Checkmk for infrastructure issues) and we were in need of a tool for service and API monitoring for which we were using ThousandEye. But alerts were 60-70% valid irrespective of conditions like network issues. But Apica Synthetic's alert mechanism is a perfect fit for our department. It helped us to reduce unnecessary/false alerts and a number of wrong tickets.
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SolarWinds
  1. PRTG Network Monitor was a far more complicated tool to use and set up albeit it does both Internal and External monitoring. The setup wasn't intuitive and there are too many configuration options to complete to form an alert
  2. Amazon CloudWatch is specific to AWS resources and cannot be easily use outside of the AWS Ecosystem
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Return on Investment
Apica
  • My department is not charged for Apica Synthetic so no ROI, but from a customer service perspective, we can react to an outage and repair it faster than our customers can report the outage.
  • Our vendor's own monitoring tools are not as accurate nor as timely as ours. They rely on us telling them, from Apica Synthetic, that they have an issue.
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SolarWinds
  • Honestly, we have 4 other products that overlap this functionality whose organizations provide far superior support. At this point it is an unnecessary expense.
  • In my opinion, their lack of support responsiveness and commitment has impacted our IT agility.
  • Its time to explore other alternatives.
Read full review
ScreenShots

SolarWinds Pingdom Screenshots

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