Nonprofit review of Bonterra Case Management Apricot Core helping to reduce homelessness
The [...] is an all-volunteer nonprofit 501(c)(3) tax-exempt organization with a mission to help people experiencing or at risk of …
Overview
What is Bonterra Case Management?
Case Management by Bonterra is a cloud-based solution for nonprofits of all sizes. It's designed to bring data to the forefront in order to bolster a nonprofit organization’s impact. Bonterra Case Management helps organizations to save time and resources because…
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What is Bonterra Case Management?
Case Management by Bonterra is a cloud-based solution for nonprofits of all sizes. It's designed to bring data to the forefront in order to bolster a nonprofit organization’s impact. Bonterra Case Management helps organizations to save time and resources because the tool makes managing data more…
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Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Bonterra Case Management?
Case Management by Bonterra is a cloud-based solution for nonprofits of all sizes. It's designed to bring data to the forefront in order to bolster a nonprofit organization’s impact. Bonterra Case Management helps organizations to save time and resources because the tool makes managing data more efficient, so that users increase the time spent delivering the mission.
Bonterra Case Management offers configurable forms and fields so organizations can customize their experience to their clients and mission. It allows nonprofit organizations to track what matters and follow clients throughout their entire lifecycle in a single, unduplicated record.
With Bonterra Case Management, nonprofits can ensure data integrity through functionality that tracks whether the data in the system is complete, entered correctly, and unduplicated. With drag-and-drop functionality and outcomes management capabilities, Bonterra Case Management helps nonprofit organizations transform more lives for the better.
Bonterra Case Management users get real-time access to their data to facilitate collaboration and insights into program performance. Those insights can then be shared by creating reports within the system to present to organization stakeholders, board members, and funders.
Bonterra Case Management Features
- Supported: Case Management
- Supported: Outcomes Measurement and Management
- Supported: Best Practice Forms and Reports
- Supported: Customizable Forms and Reports
- Supported: Participant Intake
- Supported: Secure Data Environment
- Supported: Smart Form Creation
- Supported: Mobile Compatibility
- Supported: Client Information Portal
- Supported: Client Communication Tools
- Supported: Automated Rules and Alerts
- Supported: Calendar Integrations
- Supported: Workflow Automation
Bonterra Case Management Screenshots
Bonterra Case Management Competitors
Bonterra Case Management Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | United States of America, Australia, United Kingdom |
| Supported Languages | English |
Bonterra Case Management Downloadables
- Data Sheet: An overview of the Bonterra Case Management comprehensive case management solution.
- Case Study: How ARCHS uses technology to empower their partners with resiliency, creativity, and flexibility.
- Case Study: How Communities in Schools of Tarrant county increased staff productivity and student success using technology that enabled efficiencies of case management data collection and reporting.
- Case Study: How Deaconess Nurse Ministry used technology to provide better service and improved data accuracy and availability.
- Case Study: How Employ Milwaukee utilizes technology to improve service delivery, and increase and manage funding more effectively.
- Case Study: How technology is used by the California, multi-service agency, First 5 Riverside, to empower partnerships that increase family resilience.
Frequently Asked Questions
Salesforce.org Nonprofit Cloud, Bonterra ETO, and ClientTrack by Eccovia are common alternatives for Bonterra Case Management.
Reviewers rate Support Rating highest, with a score of 8.8.
The most common users of Bonterra Case Management are from Small Businesses (1-50 employees).
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Reviews and Ratings
(249)Attribute Ratings
Reviews
(1-10 of 10)Companies can't remove reviews or game the system. Here's why
1
We have one individual manage all things Apricot - whether that's pulling reports or creating forms and tracking. She builds the systems we need for the organization to run smoothly and effectively. She also works with all employees to create forms and tracking that they need for their individual job descriptions.
1
The person administering the database should be detail-oriented and understand the needs of both the staff inputting data and staff running reports. The person should be able to see the big picture of how the data will be used.
February 15, 2022
Apricot by Social Solutions - Powerful Tool for Non-Profits
2
To build out the system, the person needs to have a computer science background with database knowledge, ability to construct forms that will be both user friendly and obtain the correct data points needed. They also need to think outside the box and develop ways of obtaining data that has not been thought of before. They need to have excellent communication skills to help guide the end users.
November 24, 2021
New user, great implementation experience
3
3 Administrators to support data entry and reporting.
May 18, 2021
Great for the tech savvy!
1
We have one administrative employee who works with the data, builds reports and revises the system
May 11, 2021
Apricot - Great but can be Greater
2
The two of us do not have a IT background and have been able to make changes and build what we needed in the program. There are prebuilt templates that can be used or you can build your own. The forms use drag and drop to insert fields and is easy to use. Apricot also provides support through email and offers a chat feature. They are quick to respond and very helpful.
July 20, 2020
New User and Program
1
I am the primary administrator. We did have an intern at the beginning of the year that utilized the system as well. I supported her in training and problem shooting, and this will be my role with future users as well. I was the key player in the implementation process and I have been the one building out the database. So, I hold the most inside knowledge. My background in working with similar systems helps me navigate and troubleshoot.
June 02, 2020
New User Experience
2
understanding of outcomes, measurements and reporting needs. Strong level of comfort with , technology, creating forms and reporting, but not computer programming.
November 27, 2018
No more Excel Spreadsheets!
6
Very basic skill set is required to operate Apricot
September 22, 2017
Apricot Works
0
I know it sounds odd, but I am the only 'support' person in house for Apricot. And, I spend no more than 1/10 of my time performing that function. The initial set up took time and thought, but the ongoing management and support of the system is not challenging. I'm not a database administrator by training or profession, but I'm able (with the support of Apricot Customer Service) to get the job done in an average over the year of 1-2 hours per week.