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Assembly Neos

Score8.3 out of 10

98 Reviews and Ratings

What is Assembly Neos?

Neos is a legal document management software developed by Assembly Software specifically designed for attorneys and law firms of all sizes. According to the vendor, Neos offers seamless case workflow capabilities that allow users to effectively manage tasks, calendaring, communications, and processes. The vendor claims that Neos aims to improve case productivity, reduce risks, and maximize overall production. This software is intended for use by a wide range of legal professionals, including attorneys, law firms, legal departments, and legal service providers.

Key Features

Seamless case workflow: According to the vendor, Neos provides powerful workflow capabilities that enable users to gain complete control over tasks, calendaring, communications, and processes. The vendor claims that this feature can help improve case productivity, reduce risks, and maximize overall production.

Capture promising leads & convert them into clients: The vendor states that Neos allows users to automatically process incoming leads from call-ins or web sources. Users can send notifications to clients and generate and send a retainer, referral letter, or rejection letter with the click of a button. The vendor claims that users can also update the status of an intake to have real-time visibility into their pipeline and track all stages of the client lifecycle.

Automated case workflow: Neos enables users to keep track of day-to-day tasks with dynamic processes, according to the vendor.

Document management: The vendor states that Neos allows users to quickly and easily generate and manage documents.

Reports and dashboards: Neos provides the ability to track critical statistics of a firm in real-time, according to the vendor.

Collaborate and communicate: According to the vendor, Neos allows users to call, email, text, and schedule all directly within the application.

Secure cloud network: Neos leverages the protection of Microsoft Azure to keep data safe, according to the vendor.

End-to-end client lifecycle management: The vendor claims that Neos enables users to manage intakes and cases within one seamless solution, from the first case to case resolution.

Media

the interface to access case documents, which can be organized in any preferred way
Neos' direct integration with Outlook 365
where to create reports and dashboards for immediate access to critical data
the customized intake that transitions into a case
a customizable Neos Today home screen, that puts all needed info front and center

1 / 5

Neos is AMAZING

Use Cases and Deployment Scope

We use Neos at our firm for case files. It is so helpful and easy to use. I love all of the custom reports that you can create, how you can easily find documents uploaded by yourself and others in the company, and how it keeps everything so organized and easy to find.

Pros

  • Organizing
  • Record keeping
  • Reports
  • Customization
  • Notes

Cons

  • Easier way to generate custom reports

Return on Investment

  • Keeping files organized
  • Keeping track of important dates
  • Ability to search for documents quickly

Usability

Other Software Used

Adobe Acrobat, Adobe Acrobat Reader, Adobe Acrobat Sign

Get Neos now - run, don't walk

Use Cases and Deployment Scope

Neos is fantastic - it allows us to text our clients, which allows multi-tasking at it's best. I often can be on the phone or sending an e-mail and will send text messages to other clients which is very efficient. I love that it adds a copy to our notes tab as well. I also love that if a client texts a photo, it will go right into the account, which saves me time.

Pros

  • Texting: as previously described, the photos client's text to us get uploaded to their file.
  • It connects with Yocierge, which allows us time to do other things as Yocierge takes care of entering the invoices into Neos and saving the client's medical records and bills directly into the file.
  • The organization is super easy to use and to understand.
  • The new contact search by case is great! It allows us to see where all the contacts are in multiple case.

Cons

  • I wish the intakes were better. You can't add more than one person to an intake. Often times, there are more than one or a parent is calling on behalf of a minor.

Return on Investment

  • It has simplied and made my work flow a lot easier, especially with the easy checklists which having the reminders go right to my inbox is awesome. I wish the text message notices would also go to my inbox. Sometimes I miss those.

Usability

Neos is the way to go

Use Cases and Deployment Scope

You are able to quickly organize and access your case files and able to keep all data controlled neatly under one system.

Pros

  • You are able to enter all case date info: parties, insurance, contacts, counsels....
  • Neatly track expenses and create detailed memos.
  • calendaring

Cons

  • There could be a better system in place for client treatment upkeeping.
  • Cluttered interface and hard to personalize.
  • Generating reports can be time consuming.

Return on Investment

  • The value tab makes it easy for a case worker or an accountant to track expenses.

Usability

Alternatives Considered

Assembly Neos

Other Software Used

RingCentral Contact Center, Microsoft 365, Stamps.com

Assembly Neos helping streamline work

Use Cases and Deployment Scope

I use Assembly Neos on a daily basis to manage client files. With Assembly Neos and all its great integrations it makes it easy to complete my daily tasks. I can easily email, fax and text right from each case. It helps me be more accurate and efficient with my work. It greatly reduces my manual work with it's features and tools.

Pros

  • Document Automation saves me so much time when it comes to drafting letters for my cases.
  • Cloud accessibility is also great because sometimes I do need to work remotely and I never have to worry about not being able to access my cases.
  • Checklists are also another great feature because it helps me keep on track with all my files regardless of what stage they are in. I can quickly search for a specific task on all my checklists and see which ones need to be followed up on.
  • Dashboards customized for my caseload are also super helpful when tracking my work and tasks.

Cons

  • The ability to text clients right from their case is great but I would like to see a better system for the notifications of new texts messages. Maybe a separate tab that shows a number like the open messages tab shows me I have messages I need to address but the communications tab doesn't do that. Also being able to filter the text messages to see only those for my cases would be great instead of having to scroll through every case to find mine.

Return on Investment

  • Assembly Neos has streamlined our work and has helped us all be more efficient.
  • Assembly Neos is worth the cost and in my opinion is a valuable and necessary tool for our daily business management.

Usability

Alternatives Considered

Needle

Other Software Used

Adobe Acrobat, DocuSign, Microsoft 365

Neos-The Switch was Flawless

Use Cases and Deployment Scope

We use Assembly Neos daily for all of our documenting all case info. I think the program is great as it has many different tabs to keep everything organized and easily accessible. I work at a law firm and switched to Assembly Neos a few years ago. Great decision the company made!

Pros

  • Organized
  • Fixes problems that arise quickly
  • Always updating in order to make it the most efficient it can be

Cons

  • At busy times of the day the system gets bogged down and can lag at times
  • More ways to filter reports-or easier to navigate
  • Quicker fixes so you dont have to wait a month with new roll outs

Return on Investment

  • Speed of work helps get more done since it is easy to navigate

Usability

Other Software Used

Microsoft Excel, Snipe-IT