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ComplyCube's platform has proven to be a valuable tool for businesses operating within regulated environments, such as financial services …
Starting at $0.10 Pay-as-you-go (PAYG) per credit
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What is ComplyCube?
ComplyCube is an identity verification platform that automates Anti-Money Laundering (AML) and Know Your Customer (KYC) compliance for businesses. It offers features that enable businesses to verify customer identities through ID documents, biometrics, and government databases.The SaaS solution combines trusted…
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Pricing
Essentials
$0.10
Cloud
Pay-as-you-go (PAYG) per credit
Standard
$159
Cloud
per month
Premium
$449
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.complycube.com/en/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
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- Tech Details
- FAQs
What is ComplyCube?
ComplyCube is an identity verification platform that automates Anti-Money Laundering (AML) and Know Your Customer (KYC) compliance for businesses. It offers features that enable businesses to verify customer identities through ID documents, biometrics, and government databases.
The SaaS solution combines trusted data sources and expert human reviewers to enable businesses to achieve global AML/CTF compliance, convert more customers, and prevent fraud.
With ComplyCube's outreach capability, businesses can combine checks on a particular client during one KYC session. The platform systematically works out the data that needs to be collected and sends a unique secure link that prompts the client to complete a KYC session. Available checks include AML Screening, PEP Checks, Address Verification, Identity Document Proofing, and identity verification.
Key features described by the vendor include:
- One-stop solution for AML and KYC compliance requirements.
- 98% Client onboarding rate.
- Global coverage of 220+ countries and over 3000+ data points from trusted sources.
- Customizable, brandable, and supports multiple languages.
- ISO-certified platform with an omnichannel integration with Low/No-Code solutions, API, Mobile SDKs, Client Libraries, and CRM Integrations.
- A comprehensive suite of checks, including PEP & Sanctions Screening, Adverse Media Checks, Document Proofing, Biometric Verification, Electronic Identity Verification, and Address Verification
ComplyCube Features
- Supported: Document Verification
- Supported: Fraud Detection
- Supported: Global PEP and Sanctions Screening
- Supported: Address Verification
- Supported: Biometric Authentication
- Supported: AML Continous Monitoring
- Supported: NFC Chip Verification
- Supported: Automated Identity Verification
- Supported: Identity Verification with Human Supervsion
- Supported: KYB Verification
- Supported: KYC Verification
ComplyCube Screenshots
ComplyCube Video
ComplyCube Mobile SDK Demo - Secure Identity Verification in 10 Seconds
ComplyCube Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling Islands), Colombia, Comoros, Congo, Cook Islands, Costa Rica, Cote D'Ivoire (Ivory Coast), Croatia (Hrvatska, Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, France, Metropolitan, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard and McDonald Islands, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Korea (North), Korea (South), Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russian Federation, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Slovak Republic, Slovenia, Solomon Islands, Somalia, South Africa, S. Georgia and S. Sandwich Isls., Spain, Sri Lanka, St. Helena, St. Pierre and Miquelon, Sudan, Suriname, Svalbard and Jan Mayen Islands, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom (Britain / UK), United States of America (USA), US Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Vatican City State (Holy See), Venezuela, Viet Nam, Virgin Islands (British), Virgin Islands (US), Wallis and Futuna Islands, Western Sahara, Yemen, Yugoslavia, Zaire, Zambia, Zimbabwe |
Frequently Asked Questions
Reviewers rate Usability highest, with a score of 10.
The most common users of ComplyCube are from Enterprises (1,001+ employees).
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(11)
Community Insights
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- Business Problems Solved
ComplyCube's platform has proven to be a valuable tool for businesses operating within regulated environments, such as financial services and insurance. Users have praised the platform for its ability to ensure adherence to relevant regulations and conduct all necessary checks on end-customers, supporting compliance in a streamlined manner. One of the standout features of ComplyCube is its extensive cross-industry knowledge and flexible solution, which allows users to create a customized solution using the platform's essential building blocks. This versatility has enabled businesses to shape the product according to their precise requirements.
As a primary identity verification and KYC platform, ComplyCube has helped businesses comply with regulatory requirements and streamline customer onboarding. The platform's comprehensive geographic coverage has been particularly useful for expanding operations across Europe and APAC, ensuring compliance with local and global regulations through eKYC controls. By conducting checks against sanctions, PEP, and negative media databases, as well as performing remote identity verification, ComplyCube has met the eKYC needs of verifying the identities of bank account holders, corporate clients, and shareholders.
Financial institutions have greatly benefited from ComplyCube's capabilities in reducing AML/CTF risk, improving efficiency, and delivering value to customers. The platform has effectively detected fraud, prevented terrorist financing, and ensured AML compliance in the financial services industry. In addition, by eliminating the need for multiple vendors and manual processes, ComplyCube has saved users time and money while making things easier for customers. The platform's automated workflows, user-friendly interface, and detailed reporting have further streamlined processes and reduced the manual burden.
ComplyCube's impact extends beyond financial services. The platform has also transformed the customer onboarding process for retail and business channels in various industries. With its mature controls, including rich auditing, advanced access controls, enhanced security measures, anti-spoofing technology, risk profiling, fraud detection, and detailed reporting, ComplyCube offers a user-friendly interface and a wide range of features that cater to the KYC needs of applicants, buyers, sellers, and tenants.
Large enterprises across industries have found ComplyCube to be an ideal identity verification solution and KYC platform. The product provides ISO-certified, trustworthy, and scalable solutions that comply with regulations and offer wide geographic coverage. For example, real estate investors have successfully used ComplyCube's AML and KYC services as part of their onboarding process for both individuals and businesses.
Overall, ComplyCube has proven to be an invaluable tool for businesses operating within regulated environments. Its extensive cross-industry knowledge, customization options, automated workflows, user-friendly interface, comprehensive geographic coverage, security measures, and mature controls have made it a go-to solution for ensuring compliance with regulatory requirements. Whether it's conducting identity verification for bank account holders or streamlining the onboarding process for retail customers or large enterprises across industries, ComplyCube offers a reliable platform that helps businesses manage their compliance obligations efficiently while delivering value to their customers.
Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
March 14, 2023
Brilliant one-stop solution for identity verification and AML/KYC compliance. Highly recommended.
Score 10 out of 10
Vetted Review
Verified User
We use ComplyCube to make sure we're complying with the rules and regulations in the financial services industry. It helps us detect fraud, prevent terrorist financing, and ensure AML compliance. ComplyCube has simplified things for us by reducing the number of vendors we need to use, which has saved us time and money. Plus, it makes things easier for our customers too! We use ComplyCube for various checks like sanctions and PEP screening and document verification. In short, it helped us meet our compliance obligations while improving our operational efficiency.
- One-stop shop AML solution
- Powerful identity verification
- Fast checks
- Excellent API
- Provide the ability to add custom projects without asking Support to do it
- Robust AML compliance
- Resilient and reliable solution
- Fast AML and KYC checks
- Anti-spoofing technology
- Reduction of our AML cost by a significant margin
- Faster onboarding
- Happier customers and customer onboarding team
We looked at a few top AML/KYC vendors and ultimately selected ComplyCube as it offered a cost-effective solution that met all of our compliance needs, including comprehensive compliance checks and user-friendliness. The support and service we received from the ComplyCube team were excellent. We would definitely recommend ComplyCube to others in need of a compliance solution.
- ComplyCube's Sanctions and PEP screening is quick and reliable.
- Document verification is easy and straightforward to use, helping us to quickly and accurately verify customer identity.
- ComplyCube's dashboard provides real-time updates on compliance status, allowing easy monitoring of progress and identification of issues
- Nothing at all. The system is really easy to use. Most of our users barely need any training.
Yes
ComplyCube's Mobile SDKs provide a configurable interface with smart capture technology which makes it really ease to use by end-users and improves customer onboarding success rates.
Score 10 out of 10
Vetted Review
Verified User
We ComplyCube to streamline our customer onboarding process and ensure we comply with AML and KYC regulations. The platform's extensive range of checks, automated workflows, and detailed reporting has helped us eliminate manual processes and save time and costs. We use it across all our customer acquisition channels as well as for ongoing monitoring of our existing customers to stay compliant with regulations.
- Fast verification
- High onboarding rates
- Robust security and compliance
- Accurate checks
- Beautiful Interface
- Include more customization options
- Fast customer onboarding
- Full compliance with global AML laws
- Reliable verification solution
- Automation capabilities
- Faster customer onboarding
- More customers conversions
- Reduced operational costs
- Enhanced compliance controls
We carefully reviewed multiple solutions on the market before selecting ComplyCube. Its robust features and customization options, along with a user-friendly platform, made it the best choice for our business needs. The positive feedback from other users and exceptional customer support were also significant factors in our decision to choose ComplyCube.
- Identity verification is quick and accurate
- User-friendly investigative portal
- Onscreen guidance
- We did not encounter any functions that were difficult or cumbersome,
Yes
ComplyCube's mobile SDK works well, seamlessly integrates into our existing apps, and provided a great user experience.
Score 10 out of 10
Vetted Review
Verified User
We use ComplyCube as our primary identity verification and KYC platform to comply with regulatory requirements, streamline customer onboarding, and manage all of our verification needs in one place. It helps us reduce AML/CTF risk, improve efficiency, and deliver value to our customers across the banking sector. ComplyCube's platform provides us with comprehensive geographic coverage, enabling us to comply with a wide range of local and global regulations.
- ComplyCube's platform offers comprehensive coverage across different geographies and helps us comply with various local and global regulations.
- ComplyCube's verification engine is highly effective in quickly verifying the identities and risk profiles of our customers.
- ComplyCube's web portal has lots of features and is user-friendly.
- ComplyCube offers a single platform to manage all of our identity verification needs, eliminating the need for multiple solutions from different vendors and reducing complexity.
- We would appreciate more customization options, which already can be done via the API, to be also provided via the user interface. Our Customer Success Manager informed us they are on this year's roadmap.
- Large-scale customer onboarding
- Compliance with local and global regulations
- All-in-one identity verification solution
- Highly customized verification workflows
- Improved customer onboarding speed by 65% compared to our previous vendor
- Higher successful verification rates reduced operational load on our support staff
- Flexible tiered pricing reduced our committed expenditure
We selected ComplyCube as our identity verification solution because it offers comprehensive coverage, large-scale capacity, strong security and compliance capabilities (especially in the financial services industry), a user-friendly platform, and competitive pricing. We evaluated several solutions and found that ComplyCube was one platform that delivered strongly on all these criteria.
12
Operations, Product Managers, Software Engineers, Compliance Officer
ComplyCube is a SaaS solution. So we do not need in-house support. Our support needs are met by the ComplyCube team.
- Speed up the account opening process
- Fraud detection and prevention
- Comply with AML regulations across a number of countries.
- We initially wanted to integrate ComplyCube into our back-office compliance CRM system. However, we also found that by integrating ComplyCube into our customer onboarding process, we were able to enhance the customer experience, reduce the time required for identity verification, and reduce the back-office workload.
- One area where we believe ComplyCube could be particularly useful is in compliance monitoring. By using ComplyCube to continuously monitor our customers' identities and activity, we could more quickly identify and mitigate compliance risks and ensure ongoing compliance with regulations.
Yes
Prior to adopting ComplyCube, we were using a combination of in-house tools and third-party solutions for identity verification, AML Screening, PEP checks, etc. While these tools were effective to some extent, we found they had several limitations and drawbacks that made them less than ideal for our needs. The biggest issue was that these systems required us to create a complicated integration later, which was costly to build and maintain. Therefore, we decided to look for a platform that could do everything we need in one place.
- Price
- Product Features
- Product Usability
- Product Reputation
As mentioned earlier, we needed a verification platform that brings all features we need under one roof. We evaluated several third-party solutions, but we found that they were often too narrowly focused on specific use cases or geographies. This made it difficult to achieve a comprehensive and consistent risk profile across all our customers and jurisdictions. Additionally, many of these solutions were costly and difficult to integrate with our existing workflows and systems.
Can't really think of something, as I believe our evaluation process was pretty thorough and involved several PoCs/Pilots with many third-party vendors.
- Implemented in-house
No
Change management was a small part of the implementation and was well-handled
- No issues
- Online Training
- In-Person Training
As AML regulations require a risk-based approach, organizations need to configure the tool as per their risk appetite. So your MLRO/Compliance officer should be able to easily configure the platform and ask for ComplyCube's support if you need assistance/advice.
Yes - we have customized the interface extensively
We customized mobile/web SDK to match the branding of our customers.
No - we have not done any custom code
Can't think of anything else
As well as being customers, we're also integration/platform partners of ComplyCube, and the majority of customers are financial institutions who opt for premium/enterprise support with tier 1 SLAs
No
Yes, we've had several instances where ComplyCube provided us with exceptional support for their product. One example that comes to mind is when we were going through a regulatory audit and needed to demonstrate our compliance with the latest KYC regulations. We had some questions and concerns about how to properly configure ComplyCube to meet these requirements, so we reached out to their customer support team for assistance. The ComplyCube team, Katie in particular, was incredibly responsive and helpful, and they went above and beyond to make sure we had the information and guidance we needed. They worked closely with us to understand our specific use case and regulatory requirements, and they provided us with detailed documentation and step-by-step instructions on how to configure our ComplyCube integration to meet those requirements.
- One of the most notable is their identity verification workflow, which is quick and straightforward to set up and use. Their platform integrates with a wide range of identity documents and data sources, making it easy to verify the identity of individuals from all around the world.
- Also, the user interface for the identity verification workflow is clean and intuitive, with clear instructions and helpful error messages to guide users through the process.
- Can't think of anything
Yes
Works brilliantly across mobile browsers and native iOS/Android Apps
- CRMs such as Hubspot and Salesforce
- CMS platform such as WordPress and Webflow
- Custom sites
- Mobile Apps (Android, iOS, Ipad)
Integration was easy, thanks to the plugins/SDKs ComplyCube providers. Deeper integration can be achieved through their API.
- Zappier
Yes, they do, but we don't currently have an urgent requirement for it
- File import/export
- API (e.g. SOAP or REST)
- Javascript widgets
- ETL tools
- AppExchange or similar marketplace
Mobile SDKs (iOS, Android, ReactNative, Flutter)
Follow the quick starter guide
Can't divulge; we're under NDA.
Be clear about your needs from day 1 so you get the best possible advice in terms of integration options, and settings. etc.
No
- New usability features which made the system easier to use
- New check types enhancing fraud detection capability
- Faster processing reducing onboarding friction
- Ability to conduct multi-bureau check through their hosted solution
No
No
February 21, 2023
Exceptional AML and eKYC product
Score 10 out of 10
Vetted Review
Verified User
To expand our operations across Europe and APAC, we needed to ensure compliance with regulations through the use of eKYC controls. Our eKYC needs to verify the identities of bank account holders, corporate clients, and shareholders by conducting checks against sanctions, PEP, and negative media databases and performing remote identity verification. We can confirm that the product meets these requirements.
- Excellent watchlist, PEP, and negative media coverage
- Fast biometric verification
- Accurate identity data verification against trusted authorities
- Nothing I can think of - the team has been very collaborative from the moment we struck a partnership
- AML screening
- Biometric verification
- Continuous monitoring
- Investigation portal
- API
- Eliminated the need for several manual day-to-day tasks
- Increased customer satisfaction and onboarding rates
- Reduced operational risk and errors by a substantial margin
The ComplyCube team possessed a strong understanding of regulatory requirements within our industry and provided valuable assistance in applying them to our solution. Also, the product fully met all of our business requirements, and we envisage that it will continue to evolve in the right direction.
43
The following functions and teams use ComplyCube: Money Laundering Reporting Officers (MLROs) Financial Crime Unit Operations Customer Onboarding Team Corporate Onboarding Team Compliance Managers Product Manager
We use ComplyCube on the cloud - so we do not have any member of the team supporting ComplyCube. All infrastructure, updates, and maintenance are managed by ComplyCube themselves.
- Watchlist, Sanctions, PEP, and negative media screening
- Biometric verification
- Identity data verification against trusted sources
- Ongoing AML monitoring
- Completely automating our onboarding flows for individuals
- Automating the process of onboarding corporates, including their company officers and Ultimate Beneficiary Officers
- The real-time ongoing monitoring facility eliminated the need for manual re-screening of customers
- Use their AML risk profiling score to help shape our onboarding flows
- Automate proof of address verification
Yes
We used a combination of GBG ID3Global and manual processes to perform KYC before integrating ComplyCube.
We switched as we required additional functionality and real-time monitoring to meet our regulator’s ongoing monitoring clauses. Also, the switch helped us centralize all our KYC needs to one system, making it easier to manage operationally.
We switched as we required additional functionality and real-time monitoring to meet our regulator’s ongoing monitoring clauses. Also, the switch helped us centralize all our KYC needs to one system, making it easier to manage operationally.
- Product Features
- Product Usability
- Product Reputation
- Other
As a large banking group, the most crucial aspects of choosing a vendor were their product features, security practices, reputation, and expertise in the field.
There were several vendors in this space, and most of them provided similar services, pricing models, and terms to each other. What we liked about ComplyCube is that their services were more granular than their competition and that the team deeply understood compliance in the financial services sector. They knew exactly how we should implement their solution into our enterprise to maximize our returns.
There were several vendors in this space, and most of them provided similar services, pricing models, and terms to each other. What we liked about ComplyCube is that their services were more granular than their competition and that the team deeply understood compliance in the financial services sector. They knew exactly how we should implement their solution into our enterprise to maximize our returns.
Our procurement process is relatively mature and formal. If I did it again, I wouldn't change the evaluation and selection process, as our vendor assessment approach covers multiple vital aspects to us.
Also, our initial market research and vendor selection process is quite elaborate and invites vendors to bid for their services. We then assess their functional, non-functional, and security features, among many other things. Also, the company's reputation, support services, and compliance capabilities are all essential to us.
Also, our initial market research and vendor selection process is quite elaborate and invites vendors to bid for their services. We then assess their functional, non-functional, and security features, among many other things. Also, the company's reputation, support services, and compliance capabilities are all essential to us.
- Implemented in-house
No
Change management was a big part of the implementation and was well-handled
As we had to transition from an existing vendor solution and transition from manual tasks to fully automated processes, change management played a pivotal role.
ComplyCube interactive user guides and live virtual training sessions had greatly aided in providing our various teams with the right , ser that made it much eas
ComplyCube interactive user guides and live virtual training sessions had greatly aided in providing our various teams with the right , ser that made it much eas
We are on the Enterprise plan, which I believe includes premium support. Given the size and scale of our banking operations, we would have purchased it if it were not included. Our global team would often require vendor assistance through emails or calls, and the ComplyCube support package we currently have gives us both. We are delighted with the support service.
Yes
Yes, we reported a minor bug during the early days of integration. From the moment it was raised till it was resolved was under 48 hours! This is a testament to how responsive and responsible ComplyCube is as a company. They apply the same principles when we ask for minor feature improvements - they are turned around quickly!
There have been several occasions where we needed help from ComplyCube at short notice. Be it a technical, customer experience, legal, or compliance-related query, they always draw in the right company resources to help us resolve them. Throughout our relationship, they've assisted us in drafting several artifacts to help us facilitate compliance discussions with our regulators.
- Case management and outcome investigation
- Customer outreach
- Adjusting the automation settings and business rules
- Generating a detailed verification PDF report from the client page would be nice. It can be done today but requires a couple of additional clicks.
Yes
We have integrated the ComplyCube SDK into our mobile app. It has been fully customized with our brand logo and colors and now appears as if it's part of our app. The SDK runs smoothly on Android and Apple devices (iPhones and iPads) - our customers have praised the ComplyCube SDK flow several times.