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Employee Navigator

Employee Navigator

Overview

What is Employee Navigator?

Employee Navigator is a benefits-focused HR system from the company of the same name in Maryland.

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Recent Reviews

TrustRadius Insights

Employee Navigator is a versatile HR/Benefits platform that has been highly regarded by small to mid-size employers. Users have found …
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Reviewer Pros & Cons

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Pricing

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What is Employee Navigator?

Employee Navigator is a benefits-focused HR system from the company of the same name in Maryland.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Introduction to Employee Navigator Benefits Administration Software-Colonial Life Demo

YouTube

Employee Navigator Employer Demo 201007

YouTube

Adding a Demo Employee

YouTube

Employee Navigator - Employee Enrollment Demo

YouTube
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Product Details

What is Employee Navigator?

Employee Navigator Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(93)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Employee Navigator is a versatile HR/Benefits platform that has been highly regarded by small to mid-size employers. Users have found Employee Navigator to be a valuable tool for streamlining open enrollment processes, saving time and reducing back-and-forth communication. The software offers a comprehensive view of benefits and costs, allowing employees to easily enroll in benefits from multiple providers in one platform. Customers appreciate the convenience and efficiency that Employee Navigator brings to benefits administration, describing it as a high-quality product that makes administering benefits easier. The ACA solution within Employee Navigator has also been highly praised, as it significantly reduces the time and effort required for ACA compliance. With its easy-to-use features for census reporting, cost analysis, and online enrollment setup, Employee Navigator serves as a one-stop-shop for groups looking for a digital HR solution. Additionally, the integration of Employee Navigator with carriers has automated many enrollments, saving significant time and resources. Overall, users have reported improved client relations, ease of benefit administration, compliance, and value-added services with the use of Employee Navigator.

Intuitive and User-Friendly System: Reviewers have consistently mentioned that Employee Navigator is an intuitive and user-friendly system. Many users have expressed their appreciation for the logical flow and clean layout of the software, making it easy to navigate and use effectively.

Streamlined Processes: HR users have praised Employee Navigator for its ability to streamline processes. Several reviewers have stated that the software helps in tracking enrollments, payroll deductions, and onboarding new hires, eliminating excessive paperwork. This feature has been particularly valuable in saving time and improving efficiency for HR departments.

Multiple Carrier Integrations: The value of Employee Navigator's multiple carrier integrations has been highlighted by brokers. Users appreciate how these integrations reduce manual labor costs and provide a professional look for small to mid-size companies. This feature has garnered positive feedback from a significant number of reviewers who find it beneficial for managing benefits administration effectively.

Glitches and Problems with Updates: Some users have experienced glitches and problems with updates not occurring correctly, causing frustration and inconvenience. These issues have been reported by a significant number of reviewers, indicating that it is a common concern among users.

Steep Learning Curve: The software has proven to have a steep learning curve, requiring a considerable amount of time and effort to become familiar with the location of features. This aspect has been mentioned as a drawback by many users, suggesting that it can be challenging for new users to navigate the software efficiently.

Difficulties in Locating Sections and Functions: Several users have expressed difficulties in locating certain sections and functions within the software. This limitation impacts usability and productivity for these individuals. The frequency at which this issue has been raised emphasizes its significance as an area for improvement.

Based on user feedback, here are the top three recommendations for Employee Navigator:

  1. Users suggest utilizing the knowledge base of Employee Navigator for helpful tips and resources.

  2. Many users recommend using Employee Navigator because it works well as an HR and benefit solution and also provides HR support.

  3. Users advise exploring all available features of Employee Navigator to enhance product building and streamline HR and benefit processes.

These recommendations highlight the value of the knowledge base, HR support, and maximizing the platform's features in order to optimize HR and benefit management with Employee Navigator.

Attribute Ratings

Reviews

(1-6 of 6)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Top notch Benefit management. Setup was straightforward, easy access to reports to match up deductions in payroll, employee engagement was much better than with our last system. Open enrollment reporting helped keep abreast of who still needed to finish open enrollment and who was started but not complete.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are very pleased with the change to [Employee Navigator] as it offers more what we needed. It's very customizable and has many features that can be added or taken away depending on business needs. I'd only say it would be less appropriate for a business quite smaller than ours who needed very little in comparison.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I Love it! On-boarding and open enrollment are so much easier now that they are almost paperless. The system is so easy to use and our broker does the back end work to keep the rates up to date.
The employees love that they can make changes and see how it will affect their paychecks.
Tristan Dobbs | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Employee Navigator is well suited to introduce the beginning of an HRIS to the organisation. There are excellent features for management to keep track of employee numbers and assets.
Employee Navigator is not so well suited as an employee hub. I think the next step here would be to evolve into a directory service that users can use to look up their coworkers' strengths and other work-related attributes.
Robert Church | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
If online enrollment with a data feed to the carrier is a must, than Employee Navigator is a very good option. However, if the employer doesn't need this type of enrollment platform or their employees are not likely to embrace it then don't spend valuable resources building the site only to have it done manually anyway
Andrew Crosby | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
EN is well suited for smaller HR teams and companies that are just starting to dabble in HR technology. As an organization grows it becomes painful that it is not a full HR tech solution. It becomes another program that you have to do a duplicate entry into from your payroll or core HR system. However, it is great as a stand alone product.
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