Foxit PDF Editor (FoxitPhantom)

FoxitPhantom PDF could be well suited for basic PDF reading/editing needs. In order to function properly, I think everyone in the organization needs to be using the tool. In cases where an organization has multiple PDF tools, FoxitPhantom PDF can have compatibility issues. This is especially true when working with outside vendors who use other PDF tools, like Adobe, for annotating or reviewing your annotations. For example, comments or annotations may not show up correctly or are not as intuitive as in the PDF tool they were created on. Other internal teams like compliance and legal also use Adobe because they did not like Foxit and review so many documents. For those who do not have Adobe internally, Foxit can cause annotations to be missed when they aren't intuitively displayed to the Foxit user when they were written in another tool like Adobe.

Foxit Phantom is pretty easy to use, but it is not as intuitive as the latest Adobe PDF products. Although the initial transition across the organization was filled with negative reactions, I think that over a few months, all departments were able to adapt to the new software and feel like they could find what they need within the tool.

Indifferent rating. I have not had to contact support or customer service FoxitPhantom PDF. Our internal tech support was equipped to handle basic questions during the initial rollout and employees helped each other through the transition from Adobe Acrobat.

If you are looking for a cheaper replacement to Adobe Acrobat, this is the product for you. It does just about everything Acrobat does and some of the similar features work even better on FoxitPhantom. The ribbon UI on the software is similar to the Microsoft Office suite products, so it is an easy transition to make.

FoxitPhantom PDF integrates very well with the Microsoft Office products, which is where I found I use this the most. It performs about as well as can be expected, without any out of place latency. Whether it be merging, deleting, editing or rearranging pages, its performance holds up even with larger documents.

If you are used to working with Microsoft Office products, then you won't have much trouble utilizing this software. Most of the features are intuitive and easy to figure out. One drawback I have found is when I have multiple PDFs open at the same time it doesn't allow me to split the documents apart and view on multiple monitors. You have to toggle back and forth between tabs. Perhaps there is a way to this, but that function is not readily obvious.

When my department transitioned from Adobe Acrobat to FoxitPhantom, it was fairly harmless. Mostly all of the users didn't have any trouble picking up on all the basic features, even our less sophisticated users.