Help Desk

Web and Video Conferencing

Customer Support

Interactive Application Security Testing (IAST)

Development

Audit

Board Management

Business Intelligence (BI)

Collaboration

Enterprise Legal Management

Transportation & Logistics

Enterprise

Accounting

Anti-Money Laundering (AML)

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

HR Management

Payroll

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printers

Application Delivery Controllers (ADC)

Bot Mitigation

Cloud Storage

Computerized Maintenance Management Systems (CMMS)

Data Mapping

Data Pipeline

Desktop Management

Desktop Outsourcing

Extended Detection and Response (XDR)

Fraud Detection

Hosted Virtual Desktop

IT Operations Analytics

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Interoperability

Network Performance Monitoring

Relational Database Management Systems

Smart Contracts

Tape Storage

Vulnerability Management

Workload Automation

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

Contact Management

Content Management

Contest Management

Digital Asset Management

Email Marketing

Gamification

Marketing Automation

Search Engine Marketing (SEM)

Social Media Management

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Intelligent Virtual Assistant

Multichannel Retail

Presales

Sales

Certificate Lifecycle Management

Database Security

GDPR Compliance

Security

Construction Accounting

Hotel Management

Loan Servicing

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Gong

Gong.io

Outreach

Invoca

CallRail

Revenue.io

Clari Copilot

Clari

Awaken Intelligence

Fireflies.ai

Chorus by ZoomInfo

ZoomInfo

Zoom Revenue Accelerator

Zoom

Jiminny

CallMiner Eureka

CallMiner

Observe.ai

boost.ai

Cresta

### Call Recording and Management
Users generally appreciate Goodmeetings's call recording and management capabilities. The platform's ability to provide high-quality transcripts, easy access to recordings, and efficient highlighting features has garnered positive feedback from users. While some users have mentioned minor issues like the need for improved auto transcription quality or faster playback options, overall, Goodmeetings seems to excel in meeting the needs of users looking for a reliable and user-friendly call recording and management solution. The platform's video library format, transcription accuracy for non-English languages, and the convenience of reviewing and highlighting key moments within calls have been highlighted as key strengths by users. Additionally, the platform's integration with Zoom, automated transcripts, and the ability to analyze specific parts of calls separately have been commended for enhancing the overall user experience.

### Real-Time Communication Features
Users across various reviews consistently highlight the effectiveness of Goodmeetings' real-time communication features, particularly the incognito mode and the ability to provide instant support during calls. The platform's capability to allow sales managers to join calls in real-time without disrupting the flow is highly valued. Additionally, the feature that enables highlighting important moments during calls for later review has been well-received. Users appreciate the ease of use and the real-time nudges based on customer interactions, which contribute to enhancing the overall communication experience. The ability to coach and provide feedback in real-time has been a key factor in improving sales pitches and training new team members effectively.

### Customer Onboarding and Interaction
Users consistently highlight Goodmeetings' customer onboarding and interaction features as key strengths of the platform. The ability to efficiently onboard customers, address pain points, and provide targeted support through meeting recordings has garnered positive feedback. Additionally, the AI-powered customer analytics and real-time nudges based on customer interactions have been commended for enhancing the overall customer experience. While some users mention room for improvement in speech-to-text accuracy, the general sentiment leans towards the platform's effectiveness in facilitating smooth customer interactions and onboarding processes.

### Sales Performance Enhancement
User consensus seems to be that sales performance enhancement is a strong point of Goodmeetings. Reviewers appreciate the platform's ability to provide real-time coaching and support during sales calls, helping sales reps improve their performance. The call analytics feature is highlighted as a valuable tool for sales teams and leaders to review and benchmark sales calls effectively. Additionally, the platform's focus on enhancing sales pitches over time through data and insights is well-received by users. Goodmeetings' emphasis on improving sales processes and enabling sales teams to optimize their performance is consistently praised by reviewers.

### Coaching and Training Tools
Users consistently praise Goodmeetings for its robust coaching and training tools functionality. The platform's coach feature, which allows managers to monitor sales meetings and guide executives, has been highlighted as a valuable asset. Additionally, users appreciate the ability to highlight key points during meetings for future reference and the comprehensive data analytics provided, enabling managers to gain insights and identify important meeting takeaways. Goodmeetings's emphasis on enhancing coaching and training experiences has garnered positive feedback from users, showcasing its commitment to supporting effective sales enablement and team development.

### Remote Sales Support
Users unanimously praise Goodmeetings for its exceptional remote sales support capabilities. The tool's ability to facilitate structured and measured scaling of remote sales channels has garnered high acclaim. Users appreciate the ease with which Goodmeetings enables adherence to standardized sales call templates, allowing for efficient monitoring of sales team performance and identifying areas for improvement. The platform's video recording management feature, coupled with detailed analytics, empowers sales teams to enhance their performance during remote sales calls. Goodmeetings has proven to be a valuable asset in increasing meeting efficiency, driving conversions, and exploring cost-effective sales strategies through remote teams in low-cost locations.

### Video and Audio Analytics
Users consistently praise Goodmeetings for its robust video and audio analytics capabilities. The platform's ability to provide real-time insights and highlight key moments during calls has been a game-changer for many teams. Users appreciate the ease of use and the quality of video and audio recordings, which have significantly enhanced their sales processes. Additionally, the call analytics feature has proven invaluable in identifying missed opportunities and improving overall sales performance. While some users have mentioned minor issues like network constraints affecting video quality, the general consensus remains highly positive regarding Goodmeetings's video and audio analytics functionalities.

### Insights and Data Analysis
Users consistently praise Goodmeetings for its robust insights and data analysis capabilities. The platform's ability to provide detailed metrics such as talk-to-listen ratios and individual time spent on different segments during calls has been particularly lauded. Reviewers highlight how the automated transcripts and call analytics features have significantly improved their ability to analyze sales calls effectively. Additionally, the integration of a Q/A feature for lead qualification during calls has streamlined the process and enhanced the overall quality of leads. Goodmeetings has proven to be a valuable tool for not only analyzing meeting recordings but also for driving improvements in sales performance through data-driven insights.

### Quality Control and Feedback
Reviewers seem to have varying opinions on Goodmeetings' quality control and feedback features. While some users appreciate the platform's ability to provide insights and conduct feedback sessions asynchronously, others express concerns about the transcription quality not being perfect. Despite some mixed feedback on the auto transcription quality, users acknowledge the platform's efforts to improve and address feedback promptly. Additionally, the highlight feature is highlighted as a valuable tool for marking specific moments during calls and facilitating communication among teams during reviews. Goodmeetings' commitment to enhancing its quality control and feedback mechanisms is evident through ongoing updates and improvements based on user feedback.

### Productivity and Efficiency Tools
Users consistently praise Goodmeetings for its time-saving and productivity-enhancing features, particularly highlighting the ease of use and the ability to increase sales productivity. The tool's functionality in providing meeting summaries, facilitating post-meeting reviews, and offering insights directly to Slack has been well-received. Users appreciate the efficiency of the platform in saving time by providing usable summaries and allowing for quick access to important meeting moments. Additionally, the video recording quality and the ability to share documents, chat, take notes, and include a coach in meetings have been noted as valuable features that contribute to enhanced productivity. Despite some minor suggestions for improvement, such as the option to fast forward recordings at different speeds, users overall find Goodmeetings' productivity and efficiency tools to be effective in streamlining their workflows and improving their overall productivity.

### Team Collaboration and Sharing
Reviewers consistently praise Goodmeetings for its team collaboration and sharing capabilities. Users appreciate the platform's ability to facilitate seamless collaboration among team members from various departments, including sales, delivery, and design teams. The feature that allows highlighting specific moments during calls and sharing them with other teams for further discussion has been particularly well-received. Additionally, the ease of accessing and reviewing meeting recordings in the meetings library has streamlined project requirements and enhanced overall team productivity. Despite a few minor drawbacks, such as the inability to play meeting recordings directly in Slack and the lack of customization options for notifications, users find that Goodmeetings excels in promoting effective team collaboration and sharing.

### User Interface and Experience
Users have expressed a desire for enhancements in the UI/UX of Goodmeetings, particularly in terms of simplification, integration capabilities, and the overall design refinement. While some acknowledge the ongoing improvements in each version release, others highlight specific areas for development such as product walkthrough functionality and the need for a more user-friendly interface. Despite the mixed feedback, there is a general consensus that the platform has potential for growth in its user interface and experience features.

### CRM Integration and Automation
Opinions on Goodmeetings' CRM integration and automation functionalities vary among users. While some appreciate the platform's ability to streamline tasks such as note-taking, data pushing, and lead qualification directly to the CRM, others express a desire for more integrations with a wider range of CRM systems. Users highlight the convenience of having all necessary tools within the platform, eliminating the need for multiple applications. However, there are consistent calls for improvements in UI/UX and the addition of more CRM integrations to enhance flexibility and data transfer efficiency. Despite some reservations, users generally acknowledge the platform's potential to enhance sales calls and automate certain tasks effectively.

### Lead Management and Qualification
Users consistently praise Goodmeetings for its lead qualification capabilities, highlighting the efficiency and effectiveness of the Q/A feature in streamlining the lead qualification process. The ability to ask targeted questions during sales calls and the integration with CRM systems for seamless data management have been particularly lauded. Additionally, the Q/A widget has been instrumental in reducing human errors and ensuring a more thorough lead qualification process. Goodmeetings' emphasis on lead management and qualification has garnered positive feedback, with users expressing confidence in its ability to enhance sales productivity and remote sales channel scalability.

High-Quality Summaries and Action Items: Users have consistently praised the tool for generating high-quality summaries and action items, saving them a significant amount of time that would have been spent on manual transcription. Many reviewers have stated that the quality of these generated summaries is impressive.

Real-Time Meeting Data Capture: The ability to capture meeting data in real-time has been highly valued by users, allowing them to be more present in conversations while knowing that the notetaker is taking care of note-taking duties. This feature has received positive feedback from numerous reviewers.

Convenient Recording and Elimination of Hassle: Users appreciate the convenience of being able to record meetings without any hassle, eliminating the need to record meetings separately. Several reviewers have mentioned this as a positive aspect of the tool, highlighting its ease of use and time-saving benefits.

Users have made several recommendations for GoodMeetings software based on their experiences. The most common recommendations include using the software for remote sales and follow-ups, boosting the productivity of sales teams, and finding it ideal for companies facing pandemic restrictions. 

1. Use for remote sales and follow-ups: GoodMeetings software is recommended for teams that sell remotely or have follow-up meetings over video calls.

2. Boost productivity of sales teams: Customers have found GoodMeetings software to be beneficial in enhancing the productivity of their sales teams.

3. Ideal for pandemic restrictions: Many users recommend GoodMeetings software for companies where sales teams are unable to physically visit clients due to the pandemic.

Overall, users praise GoodMeetings software for its usefulness in scaling sales teams, conducting virtual demos, and adapting to the challenges posed by remote work and travel restrictions.

Low Network Issues: Some users have mentioned that they experience difficulties joining meetings when there is a low network. It has been suggested by multiple reviewers that this issue can be distracting and hampers the sales rep's focus.

UI/UX Improvements: Users have expressed their desire for improvements in the UI/UX of the tool. They feel that the current interface could be more intuitive and user-friendly, with particular attention to addressing low network notifications. Several reviewers have also emphasized the need for more integrations to enhance the overall functionality of the platform.

Lack of CRM Integrations: A common concern among users is the limited number of CRM integrations available. Many reviewers have stated their wish for additional integration options, such as Hubspot and other internal tools, to improve flexibility and streamline workflows.

Goodmeetings is a powerful platform that offers a wide range of use cases for its users. With the ability to conduct video meetings and store all video recordings within the platform, users can eliminate the need for external storage. This not only saves time but also ensures that important meeting recordings are easily accessible in an intuitive Youtube-like format. Sales teams especially benefit from Goodmeetings as it enables remote sales and coaching, making it easier for sales managers to identify crucial points missed during demos and provide targeted support. The platform's analytics and reports on sales demos allow users to understand their sales process and identify areas for improvement. Sales managers can effectively review and filter sales calls by SDR names, enabling them to provide effective coaching and identify missed opportunities. 

In addition to its video meeting capabilities, Goodmeetings offers collaboration features such as note-taking, document sharing, and chat functionality, enhancing overall productivity and teamwork during meetings. The Q/A feature allows for lead qualification during calls, helping measure lead quality and allocate them to suitable sales reps. The platform's keyword configuration highlights relevant moments in sales calls, allowing for easy review and follow-up actions. Users appreciate the ease of communication and flexibility provided by Goodmeetings, allowing them to connect with clients and employees anytime, anywhere.

One of the key strengths of Goodmeetings is its ability to help sales teams optimize their performance. The platform provides insights into the strengths and weaknesses of sales teams, helping them align with sales standards and refine their customer pitches in real-time. By analyzing customer actions and behaviors during meetings, Goodmeetings aids in building and refining customer profiles.

Overall, Goodmeetings simplifies the management and review of sales video calls, saving time and improving efficiency. It is a valuable tool that helps users learn from mistakes, improve their sales process, onboard customers effectively, enhance customer engagement, train new hires efficiently, and increase customer acquisition.

Goodmeetings is an AI-powered meeting insights and automation platform that aims to improve sales and customer success performance. According to the vendor, it is suitable for companies of all sizes, ranging from small startups to large enterprises. Sales professionals, customer success teams, revenue teams, marketing teams, and RevOps (Revenue Operations) teams in industries such as technology, Software as a Service (SaaS), e-commerce, financial services, and professional services are said to benefit from the features and capabilities offered by Goodmeetings.

## Key Features

**Call Recording**: According to the vendor, Goodmeetings allows users to record their customer meetings, providing a resource for later review and analysis.

**AI-Generated Summaries & Action Items**: The vendor states that Goodmeetings leverages AI technology to automatically generate summaries and action items from recorded meetings, enabling users to quickly understand the main takeaways and follow up on important tasks.

**High-Quality Transcriptions**: Goodmeetings uses advanced AI algorithms, as claimed by the vendor, to transcribe recorded meetings with high accuracy, capturing the conversation in text form and serving as a valuable reference for reviewing meeting content.

**AI-Curated Moments**: The vendor suggests that Goodmeetings identifies and highlights key moments within recorded meetings, helping users navigate through the meeting and focus on the most relevant parts without having to listen to the entire recording.

**Coaching Recording Playlist**: According to the vendor, Goodmeetings provides a coaching recording playlist feature that allows managers to curate and share specific moments from recorded meetings, enabling targeted feedback and guidance based on real meeting examples.

**Call Analytics**: The vendor claims that Goodmeetings offers comprehensive call analytics, allowing users to analyze metrics such as meeting duration, talk-to-listen ratio, and customer sentiment to assess their effectiveness and identify areas of improvement.

**Sharing & Collaboration**: Goodmeetings, according to the vendor, facilitates easy sharing and collaboration on recorded meetings and meeting insights, enabling teams to work together, provide feedback, and align efforts based on the insights gathered from meetings.

**24*7 Customer Support**: The vendor states that Goodmeetings provides 24/7 customer support to assist users with any questions or issues they may encounter, ensuring prompt help whenever needed.

**Advanced Security**: According to the vendor, Goodmeetings prioritizes the security of user data and meeting recordings, employing advanced security measures such as data encryption, access controls, and compliance with industry-standard security protocols.

Mediafly Intelligence360, based on InsightSquared's solution acquired by Mediafly in 2021, is a sales analytics and development platform that also supports demand generation analytics and SaaS reporting. It is designed for providing insights into sales processes, closing rates, pipeline and revenue forecasts, calculating KPIs, and market hiring processes.

Mediafly

Basic

Professional

Organization

Apollo.io

Goodmeetings

Conversation Intelligence

Likelihood to Recommend

Goodmeetings is a conversation intelligence solution specifically designed for remote sales representatives. The platform relies on analytics and AI to do things like take meeting notes, assess customer sentiment while on video, and offer sales rep coaching. 

Goodmeetings.ai

Goodmeetings Whiteboard Explainer

Goodmeetings (goodmeetings.ai) is a video first AI & Analytics enabled platform built exclusively for remote sales. 

- It enhances sales productivity by automating various sales workflows at the simple click of a button.
- It improves customer engagement & sales conversions by leveraging AI based dynamic nudges to guide the sales teams during the call itself. 
- It expedites training & onboarding of new sales recruits and upholds quality of calls through live audits. 
- It encourages reflection on meetings by simplifying the storage, indexing & retrieval of video recordings 
- It improves sales performance management by analyzing meeting meta-data & correlating it with sales KPIs. 

The platform is fully integrated with leading CRMs and serves as a one stop solution for all your remote selling needs. 

#salesacceleration #remotesales #videoconferencing #salesenablement #guidedselling #conversationalintelligence #salescoaching #analytics #AI

Conversation Intelligence Software Features

Conversation Intelligence Software Features allow users to automate various forms of conversation transcribing.

Speech-to-Text Transcription

Automatically transcribes audio recordings of conversations into text for easy review and analysis.

Keyword Detection

Identifies and highlights key words or phrases within the transcribed conversations to help users pinpoint important topics.

Sentiment Analysis

Analyzes the tone and sentiment of the conversation to determine the overall mood and sentiment of the participants.

Speaker Diarization

Separates and labels different speakers in the conversation, allowing users to track who said what during the discussion.

Call Recording Playback

Enables users to listen to recorded conversations for additional context and verification of the transcribed content.

Call Summarization

Provides a summary or overview of the conversation, highlighting key points and takeaways for quick reference.

Conversion Metrics

Tracks and measures conversation metrics such as talk time, silence duration, and engagement levels to evaluate communication effectiveness.

Keyword Search & Retrieval

Allows users to search for specific keywords or phrases within the conversation transcripts for efficient information retrieval.

Call Tagging

Enables users to tag conversations with labels or categories for organization and easy retrieval based on specific criteria.

Integration with CRM Systems

Integrates with Customer Relationship Management (CRM) systems to automatically log conversation details, update customer records, and track follow-up actions.

Salesforce Sales Cloud

Aviso Insights

Microsoft Powerpoint

Salesforce CMS

Microsoft Excel

Avoma

Goodmeetings 2022-11-22 09:33:29

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Conversation Intelligence Software

Goodmeetings was onboarded at our company to solve several issues and help keep organized and consistent in the sales process. It allows our team to keep a stable flow, assess prospects before the call to understand their behavior and needs, and deliver a clean, dynamic, demo experience. After the demo we can review the video to assess what went well and what to improve upon.

Prospect potential buyers and prepare ahead of the call
Assess team performance
Amazing 24/7 Customer Support
Repetitive task automation

Forecasting outcomes based on meetings
Integration with CRM
Pricing of the product

Built-in coaching abilities to help the team learn and improve
Great customer support system
Controlling flow of meetings and uploading materials ahead of time
Central sales hub that entire team can access

Helped assess and characterize prospects in the pipeline
Better sales pitches after reviewing past calls
Consistent messaging through pre-recorded pitches

Microsoft Excel, Salesforce CMS, Microsoft Powerpoint

Goodmeetings

Overview

What is Goodmeetings?