TrustRadius Insights
Goodmeetings is a powerful platform that offers a wide range of use cases for its users. With the ability to conduct video meetings and …
Overview
What is Goodmeetings?
Goodmeetings is an AI-powered meeting insights and automation platform that aims to improve sales and customer success performance. According to the vendor, it is suitable for companies of all sizes, ranging from small startups to large enterprises. Sales professionals, customer success teams, revenue...
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What is Goodmeetings?
Goodmeetings is a conversation intelligence platform designed specifically for remote sales representatives. The vendor aims to help sales reps improve their performance while on video calls. Goodmeetings also offers coaching to help sales reps keep prospects and customers engaged.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Tech Details
What is Goodmeetings?
Goodmeetings is an AI-powered meeting insights and automation platform that aims to improve sales and customer success performance. According to the vendor, it is suitable for companies of all sizes, ranging from small startups to large enterprises. Sales professionals, customer success teams, revenue teams, marketing teams, and RevOps (Revenue Operations) teams in industries such as technology, Software as a Service (SaaS), e-commerce, financial services, and professional services are said to benefit from the features and capabilities offered by Goodmeetings.
Key Features
Call Recording: According to the vendor, Goodmeetings allows users to record their customer meetings, providing a resource for later review and analysis.
AI-Generated Summaries & Action Items: The vendor states that Goodmeetings leverages AI technology to automatically generate summaries and action items from recorded meetings, enabling users to quickly understand the main takeaways and follow up on important tasks.
High-Quality Transcriptions: Goodmeetings uses advanced AI algorithms, as claimed by the vendor, to transcribe recorded meetings with high accuracy, capturing the conversation in text form and serving as a valuable reference for reviewing meeting content.
AI-Curated Moments: The vendor suggests that Goodmeetings identifies and highlights key moments within recorded meetings, helping users navigate through the meeting and focus on the most relevant parts without having to listen to the entire recording.
Coaching Recording Playlist: According to the vendor, Goodmeetings provides a coaching recording playlist feature that allows managers to curate and share specific moments from recorded meetings, enabling targeted feedback and guidance based on real meeting examples.
Call Analytics: The vendor claims that Goodmeetings offers comprehensive call analytics, allowing users to analyze metrics such as meeting duration, talk-to-listen ratio, and customer sentiment to assess their effectiveness and identify areas of improvement.
Sharing & Collaboration: Goodmeetings, according to the vendor, facilitates easy sharing and collaboration on recorded meetings and meeting insights, enabling teams to work together, provide feedback, and align efforts based on the insights gathered from meetings.
24*7 Customer Support: The vendor states that Goodmeetings provides 24/7 customer support to assist users with any questions or issues they may encounter, ensuring prompt help whenever needed.
Advanced Security: According to the vendor, Goodmeetings prioritizes the security of user data and meeting recordings, employing advanced security measures such as data encryption, access controls, and compliance with industry-standard security protocols.
Goodmeetings Features
- Supported: Meeting notetaker
- Supported: Meeting analytics
- Supported: Document sharing
- Supported: Form fills
- Supported: Video recording
- Supported: Video storage
Goodmeetings Video
Goodmeetings (goodmeetings.ai) is a video first AI & Analytics enabled platform built exclusively for remote sales.
- It enhances sales productivity by automating various sales workflows at the simple click of a button.
- It improves customer engagement & sales conversions b...
 Show More Goodmeetings Competitors
Goodmeetings Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Reviews and Ratings
(6)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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- Recommendations
Goodmeetings is a powerful platform that offers a wide range of use cases for its users. With the ability to conduct video meetings and store all video recordings within the platform, users can eliminate the need for external storage. This not only saves time but also ensures that important meeting recordings are easily accessible in an intuitive Youtube-like format. Sales teams especially benefit from Goodmeetings as it enables remote sales and coaching, making it easier for sales managers to identify crucial points missed during demos and provide targeted support. The platform's analytics and reports on sales demos allow users to understand their sales process and identify areas for improvement. Sales managers can effectively review and filter sales calls by SDR names, enabling them to provide effective coaching and identify missed opportunities.
In addition to its video meeting capabilities, Goodmeetings offers collaboration features such as note-taking, document sharing, and chat functionality, enhancing overall productivity and teamwork during meetings. The Q/A feature allows for lead qualification during calls, helping measure lead quality and allocate them to suitable sales reps. The platform's keyword configuration highlights relevant moments in sales calls, allowing for easy review and follow-up actions. Users appreciate the ease of communication and flexibility provided by Goodmeetings, allowing them to connect with clients and employees anytime, anywhere.
One of the key strengths of Goodmeetings is its ability to help sales teams optimize their performance. The platform provides insights into the strengths and weaknesses of sales teams, helping them align with sales standards and refine their customer pitches in real-time. By analyzing customer actions and behaviors during meetings, Goodmeetings aids in building and refining customer profiles.
Overall, Goodmeetings simplifies the management and review of sales video calls, saving time and improving efficiency. It is a valuable tool that helps users learn from mistakes, improve their sales process, onboard customers effectively, enhance customer engagement, train new hires efficiently, and increase customer acquisition.
High-Quality Summaries and Action Items: Users have consistently praised the tool for generating high-quality summaries and action items, saving them a significant amount of time that would have been spent on manual transcription. Many reviewers have stated that the quality of these generated summaries is impressive.
Real-Time Meeting Data Capture: The ability to capture meeting data in real-time has been highly valued by users, allowing them to be more present in conversations while knowing that the notetaker is taking care of note-taking duties. This feature has received positive feedback from numerous reviewers.
Convenient Recording and Elimination of Hassle: Users appreciate the convenience of being able to record meetings without any hassle, eliminating the need to record meetings separately. Several reviewers have mentioned this as a positive aspect of the tool, highlighting its ease of use and time-saving benefits.
Low Network Issues: Some users have mentioned that they experience difficulties joining meetings when there is a low network. It has been suggested by multiple reviewers that this issue can be distracting and hampers the sales rep's focus.
UI/UX Improvements: Users have expressed their desire for improvements in the UI/UX of the tool. They feel that the current interface could be more intuitive and user-friendly, with particular attention to addressing low network notifications. Several reviewers have also emphasized the need for more integrations to enhance the overall functionality of the platform.
Lack of CRM Integrations: A common concern among users is the limited number of CRM integrations available. Many reviewers have stated their wish for additional integration options, such as Hubspot and other internal tools, to improve flexibility and streamline workflows.
Users have made several recommendations for GoodMeetings software based on their experiences. The most common recommendations include using the software for remote sales and follow-ups, boosting the productivity of sales teams, and finding it ideal for companies facing pandemic restrictions.
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Use for remote sales and follow-ups: GoodMeetings software is recommended for teams that sell remotely or have follow-up meetings over video calls.
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Boost productivity of sales teams: Customers have found GoodMeetings software to be beneficial in enhancing the productivity of their sales teams.
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Ideal for pandemic restrictions: Many users recommend GoodMeetings software for companies where sales teams are unable to physically visit clients due to the pandemic.
Overall, users praise GoodMeetings software for its usefulness in scaling sales teams, conducting virtual demos, and adapting to the challenges posed by remote work and travel restrictions.
Reviews
(1-1 of 1)Companies can't remove reviews or game the system. Here's why
November 23, 2022
Goodmeetings has helped solidify our sales process
Goodmeetings was onboarded at our company to solve several issues and help keep organized and consistent in the sales process. It allows our team to keep a stable flow, assess prospects before the call to understand their behavior and needs, and deliver a clean, dynamic, demo experience. After the demo we can review the video to assess what went well and what to improve upon.
- Prospect potential buyers and prepare ahead of the call
- Assess team performance
- Amazing 24/7 Customer Support
- Repetitive task automation
- Forecasting outcomes based on meetings
- Integration with CRM
- Pricing of the product
- Built-in coaching abilities to help the team learn and improve
- Great customer support system
- Controlling flow of meetings and uploading materials ahead of time
- Central sales hub that entire team can access
- Helped assess and characterize prospects in the pipeline
- Better sales pitches after reviewing past calls
- Consistent messaging through pre-recorded pitches
Goodmeetings is known to be a strong product in the industry and this up-and-coming field. We checked out several products and ultimately selected Goodmeetings for a few reasons, including: live support, reasonable price point, automation of tasks throughout the sales process, ability to integrate with other apps, and ease of material uploading. We are happy with the decision and plan to keep using it moving forward.