What users are saying about
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Top Rated
380 Ratings
5 Ratings

Chorus.ai

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Top Rated
380 Ratings
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Score 8.7 out of 100
5 Ratings
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Score 7.6 out of 100

Attribute Ratings

  • Chorus.ai is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.8

Chorus.ai

88%
253 Ratings
8.0

Goodmeetings

80%
1 Rating

Likelihood to Renew

6.1

Chorus.ai

61%
4 Ratings

Goodmeetings

N/A
0 Ratings

Usability

7.3

Chorus.ai

73%
6 Ratings

Goodmeetings

N/A
0 Ratings

Support Rating

8.2

Chorus.ai

82%
4 Ratings

Goodmeetings

N/A
0 Ratings

Implementation Rating

7.3

Chorus.ai

73%
2 Ratings

Goodmeetings

N/A
0 Ratings

Ease of integration

6.8

Chorus.ai

68%
3 Ratings

Goodmeetings

N/A
0 Ratings

Likelihood to Recommend

ZoomInfo

I like to do a LOU (Letter Of Understanding) after my Discovery calls with my prospects. I'm old school and write down notes, but I enjoy being able to go review my call in Chorus.ai and also get solid feedback from my manager about the call and what the next steps should be.
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Goodmeetings.ai

Goodmeetings has been a helpful tool within our team's ecosystem. It is well suited for preparing for calls, and reflecting on previous calls. It is also good at automating mundane tasks so the team can focus on the important sale. It is less appropriate for analyzing calls - sometimes it is more difficult to understand body language, especially in challenging market environments
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Pros

ZoomInfo

  • Great job on putting the conversion metrics. It's a big help knowing our metrics in every meeting.
  • We learned what areas need to be improved and also the strength we had during that conversation.
  • It also provides the length of speech of each participants.
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Goodmeetings.ai

  • Prospect potential buyers and prepare ahead of the call
  • Assess team performance
  • Amazing 24/7 Customer Support
  • Repetitive task automation
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Cons

ZoomInfo

  • The analytics around risks associated with certain words/phrases never seems to be accurate or relevant. Meaning I say things that are definitely not problematic, but they get marked that way.
  • Needs to be easier to locate certain parts of a call, maybe by a more powerful word search. This isn't a problem for 30-60 minute calls but is more challenging for longer training sessions that last 3 hours.
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Goodmeetings.ai

  • Forecasting outcomes based on meetings
  • Integration with CRM
  • Pricing of the product
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Pricing Details

Chorus.ai

Starting Price

Editions & Modules

Chorus.ai editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    We only charge for recorders i.e. users who want their meetings recorded. For anyone else (who only wants to access others' recordings / use the data points) the platform is free.

    Pricing Info

    Goodmeetings

    Starting Price

    Editions & Modules

    Goodmeetings editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      ZoomInfo

      It's hard for me to give anything more than a 5 at this point. The primary reason is that we have only used it for a few months and I'm still getting a feel for the level of value it provides both to me and the team. In 4 or 5 months I'll have a better understanding of its value long term
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      Goodmeetings.ai

      No answers on this topic

      Usability

      ZoomInfo

      This was sold internally as something that would help us be more efficient. I had high hopes that the speech-to-text feature would be useful for getting call notes/next steps, etc documented. But due to the limitations of the software, these things would take longer using Chorus than if I just write things down manually - disappointing.
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      Goodmeetings.ai

      No answers on this topic

      Support Rating

      ZoomInfo

      I personally have not had too many major issues with Chorus, but the times that I have reached out to their customer support team I have always received great responses in a very timely manner. Their support team is trained in a very polite way and cares about resolving your issue. They are knowledgeable and helpful and the customer service line does not take long to connect to a real individual.
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      Goodmeetings.ai

      No answers on this topic

      Implementation Rating

      ZoomInfo

      Like I noted in the other category, it has been smooth for the most part. But we really do enjoy the hard work of our CSM and everything he has been able to provide us in terms of support.
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      Goodmeetings.ai

      No answers on this topic

      Alternatives Considered

      ZoomInfo

      We only took an early look at Gong since we had heard many people recommend them. Functionality seemed to be about the same without any major reasons to choose Gong over Chorus, but we'd already tested & used Chorus at that point, so sticking with the proven tool was the better choice for us.
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      Goodmeetings.ai

      Goodmeetings is known to be a strong product in the industry and this up-and-coming field. We checked out several products and ultimately selected Goodmeetings for a few reasons, including: live support, reasonable price point, automation of tasks throughout the sales process, ability to integrate with other apps, and ease of material uploading. We are happy with the decision and plan to keep using it moving forward
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      Return on Investment

      ZoomInfo

      • Reducing cost on training for sales persons.
      • As a salesperson Chorus.ai help me to better my sales performance and accuracy on proposals I send based on everything the customer has mentioned during the calls. It's hard to quantify, but it definitely adds on the closing rate percentage.
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      Goodmeetings.ai

      • Helped assess and characterize prospects in the pipeline
      • Better sales pitches after reviewing past calls
      • Consistent messaging through pre-recorded pitches
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      Screenshots

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