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Heimdal Patch and Asset Management

Heimdal Patch and Asset Management

Overview

What is Heimdal Patch and Asset Management?

Heimdal Patch and Asset Management automates vulnerability management, as an automatic software updater that allows the user to deploy the latest feature and security patches for any Microsoft, 3rd party, and proprietary software. The solution aims to save the user's time and…

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Recent Reviews

TrustRadius Insights

Heimdal Patch and Asset Management is a valuable tool for users who want to maintain an up-to-date list of software assets across all …
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Pricing

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What is Heimdal Patch and Asset Management?

Heimdal Patch and Asset Management automates vulnerability management, as an automatic software updater that allows the user to deploy the latest feature and security patches for any Microsoft, 3rd party, and proprietary software. The solution aims to save the user's time and…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Heimdal Patch and Asset Management?

Heimdal Patch and Asset Management automates vulnerability management, as an automatic software updater that allows the user to deploy the latest feature and security patches for any Microsoft, 3rd party, and proprietary software.

The solution aims to save the user's time and resources by updating software on the spot, from anywhere in the world and according to any schedule. It provides visibility and granular control over software, with its IT asset inventory management capabilities.

This is made possible by Heimdal's patented Infinity Management add-on, a tool that provides a singular overview of all company-owned software assets. With it, users can draw detailed reports, review the status of machines, see what patches or updates are missing, create new patching groups, suppress deployment per group or AD.

Heimdal Patch and Asset Management Features

  • Supported: Automated Patching
  • Supported: Customizable Flow
  • Supported: IT Asset Management

Heimdal Patch and Asset Management Screenshots

Screenshot of Patch & Asset Management

Heimdal Patch and Asset Management Video

Heimdal Patch and Asset Management Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish, Danish, German

Frequently Asked Questions

ManageEngine Vulnerability Manager Plus, Avast Business Patch Management, and ManageEngine Patch Manager Plus are common alternatives for Heimdal Patch and Asset Management.

Reviewers rate Vulnerability Classification and Automated Alerts and Reporting highest, with a score of 8.5.

The most common users of Heimdal Patch and Asset Management are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(8)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Heimdal Patch and Asset Management is a valuable tool for users who want to maintain an up-to-date list of software assets across all their endpoints. Users rely on the product's 3rd party software module to keep all supported software patched with the latest updates, reducing the risk of vulnerabilities being exploited. This not only helps ensure operating systems are fully patched but also contributes to maintaining accreditation with ISO27001 and Cyber Essentials. Customers recommend Heimdal to others, recognizing patch management as a key pain point for IT departments and service desks. By automating the update process for third-party software on all machines, Heimdal saves users a significant amount of time. It provides anti-malware protection and keeps end-point software and Windows OS up to date, working alongside other AV products as an essential component in today's threat landscape. While lacking USB management and web access permissions, the product focuses on the critical areas of software and OS updates, providing email notifications for quick reaction times. Additionally, it acts as a secondary barrier against phishing emails by detecting or blocking malicious websites.

Comprehensive Software Asset List: Several users have praised the software for maintaining a comprehensive list of software assets. This feature has been appreciated by multiple reviewers for ensuring that all devices receive updates and remain secure.

Excellent Ability to Add Applications: Reviewers have found the ability to add applications to the patching regime to be excellent. Some users have specifically highlighted this feature as a positive aspect of the software.

Convenient Single Pane of Glass Portal: The single pane of glass portal, which provides access to all modules, has been described as convenient and user-friendly by multiple reviewers. This feature allows users to easily navigate through different functionalities within the software.

Difficult to force updates on individual endpoints: Some users have found it challenging to manually initiate updates on specific endpoints, suggesting that the process works better when it is automated.

Limited support for third-party software: Several reviewers expressed disappointment with the restricted range of supported third-party software. They recommended expanding the license to allow updates for unsupported 3rd party software through uploaded .msi files.

Lack of comprehensive overview in asset management feature: Users mentioned that the asset management feature does not provide a complete overview of all currently installed applications. This limitation makes it difficult for administrators to determine whether an application is currently installed or uninstalled without relying on guesswork regarding the correct time frame.

Reviews

(1-7 of 7)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Generally a very well rounded product with alot of excellent feature sets and easy to implement but hard to live without features. Making the life easier as a tech supporter to know that Heimdal automatically keeps your software up to date and your computer protected as well. There are a few things I would change regarding the design and UI of the wite but all in all it is very good.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Heimdal Patch and Asset Management has really helped us consistently patch our endpoints in what has become a much more flexible work environment. It picks up updates immediately upon release (looking at you patch Tuesday!), lets you set automatic install windows for "zero touch" deployment where appropriate and more manual control for clients you may want a slower roll-out for. Support staff are knowledgeable and quick to respond!
Dale Simpson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Heimdal Patch and Asset Management is amazing at what it does - keeping all servers and endpoints patched and up to date. It removes the hassle out of manually checking software on each server and endpoint, and frees up the IT team's time to only have to interact with software that won't update automatically.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Good for Patching a lot of applications in bulk without big attention to the Management console. Will sometimes cause issues due to complications while updating, which then need to be addressed by support. Would not recommend to use it as primary Distribution System for applications as features like one time operations and bulk operations with custom Ranges are missing. Heimdal Patch and Asset Management will give a good overview but is a limited view due to the restriction of needing to select a time range when a application got installed/updated to make sure it can be seen in the list in my opinion.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Heimdal Patch and Asset Management is well suited due to the number of endpoints requiring updates. Software updates are better managed by system admins than the end-user due to the risk of issues sometimes caused by patches. The product is less suited due to the lack of website management. Other products make this task easier by using categories which websites are sorted into. It is easier to determine individual department web access by selecting which categories the users do and don't need access to.
Score 10 out of 10
Vetted Review
ResellerIncentivized
For companies that still patch manually it's well worth considering. The ability to patch a wide range of vendors means no need for WSUS for Microsoft environments, along with the cloud portal. If you are looking to achieve Cyber Essentials / Plus / ISO 27001 then it's a great solution.
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