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The Mjölnir of patch management tools
July 03, 2022

The Mjölnir of patch management tools

Richard Hanson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Overall Satisfaction with Heimdal Patch and Asset Management

We utilise Heimdal's patch and asset management as a key component to maintain our accreditation with ISO27001 and Cyber Essentials. The ability to patch all manor or applications in a controlled environment, which in turn has a positive impact on the service desk. As well as using the products ourselves we also recommend Heimdal to our customers and are currently engaged in a campaign to engage new customers and are leading with patch management as one of the key pain points that IT departments and service desks need to address.
  • All updates are delivered across all devices, whether domained or not.
  • Ability to add applications to patching regime is excellent.
  • Single pain of glass portal for all modules.
  • If needed (rarely), support has been first class.
  • Continue to add more supportable applications
  • Enhanced reporting tools
  • Wide range of application support
  • Cloud portal for management
  • Great ROI - assisting in getting Cyber Essentials, which in turn opens us up to more customers.
  • Reduction in time spent by the service desk patching devices.
  • Microsoft Endpoint Manager (Microsoft Intune + SCCM)
Depending on your size of organization and adoption of MS technologies Heimdal still stands tall with its vast list of supported applications. We have customers where both intune and Heimdal are used. It is also extremely cost-effective, so is a great fit for organizations that don't have enterprise-level budgets.

Do you think Heimdal Patch and Asset Management delivers good value for the price?

Yes

Are you happy with Heimdal Patch and Asset Management's feature set?

Yes

Did Heimdal Patch and Asset Management live up to sales and marketing promises?

Yes

Did implementation of Heimdal Patch and Asset Management go as expected?

Yes

Would you buy Heimdal Patch and Asset Management again?

Yes

For companies that still patch manually it's well worth considering. The ability to patch a wide range of vendors means no need for WSUS for Microsoft environments, along with the cloud portal. If you are looking to achieve Cyber Essentials / Plus / ISO 27001 then it's a great solution.