Human Interest

So the last two organizations I was at, we needed a 401k provider. We both were using a PEO in both instances. And so because of the PEO, it wasn't exactly easy for us to set something up to provide 401 Ks for the team. So Human Interest was our basically provider of choice in both cases. And so it really provided us that ease of both matching for our users with the 401k match that we offered, but also setting them up to easily conduct however they wanted.

• I think it's a little bit hard for me to say since I have been more of a recommender of these products in my roles. I've been at a lot of early stage companies that we're looking for solutions and I've recommended human interest because I think it's easy for scaling organizations to get in place. I think in a large organization, what I would talk to is very specifically the user experience. I think 401k understanding and most large organizations is a very for, it's something that's forgotten. And what that means is basically we kind of give it to folks, but we don't actually teach them or help them leverage it. And so they're very on their own. I think human interest is so easy to use that you provide a better experience from day one there, let alone from actually really setting it up correctly.

Gusto, Ashby, HubSpot CRM

So Human Interest is our 401k servicer. They integrate perfectly with our payroll company and you can do real-time updates as far as your contributions or redistributing funds. I was part of the implementation team that rolled from another 401k provider to Human Interest. It was very simple. We did it right at the end of the year. They were still able to meet all of our deadlines even though it was a very quick turnaround. And our employees are very happy with it.

• So we've been with them right at six months now. And so I would say I don't specifically have ROI details, but I know our employees are very happy with it.

Empower

Paylocity

So we switched over to Human Interest for our 401k benefit at the end of 2023, beginning of 2024. And what we were looking for was a way to automate a lot of the processes of getting people enrolled and then allowing users to manage their own account. One of the problems that we had with our previous provider was that there was an intermediary broker basically, and he really wasn't doing the job and he wasn't available to answer questions, he wasn't getting people signed up on time and it was creating a lot of problems for us. So we wanted to find a solution that was going to be more streamlined and allow our employees to take more control over their benefit.

• I think for our employees, the impact has been higher participation rates, which for us means higher retention rates. The happier they are, the more benefit they see in keeping us as their employer, the better it is for us. So with that, I mean the return there is less hiring, less training, all of those expenses are saved, plus we get to keep and retain awesome talent that are happy to be here. I would say just the ease of use for them.

We are using HI as our 401k administrator.

• We are very new to having a 401k plan. Our last administrator were not engaged at all. HI has been great because I think our employees feel like it's a legit resource and that they can get answers when they need them.

Paychex Flex

Rippling, DonorDock, Jotform

We had been looking for a way to offer a 401(k) plan to our employees for quite a while. As a small employer, this was not an easy task. Once I met with Human Interest, we were able to rapidly create and deploy a plan, and our employees love us for it.

• We had wanted a plan for quite some time, so this was super helpful.
• Offering a retirement plan will help with recruitment and retention
• The training videos are helpful, but it is pretty obvious that narration is done by AI as their pronunciation and cadence is off.

Empower and Vanguard ECM

TempWorks Software, Gusto, Empower