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ICIMS Hire

Score7.8 out of 10

396 Reviews and Ratings

What is ICIMS Hire?

ICIMS Hire is an enterprise applicant tracking system (ATS) that supports core hiring workflows. With comprehensive support for screening, interview management, offer management, and onboarding, it is built on enterprise‑grade technology and designed to support complex, global hiring at scale.

Media

1 / 5

Top Performing Features

  • Resume Management

    Software allows resumes to be uploaded in bulk, and for contact information to be parsed

    Category average: 8.1

  • Company Website Posting

    Software allows postings to be displayed on the company website

    Category average: 8.5

  • Publish to Social Media

    Software provides ability to publish postings to social media sites

    Category average: 7.9

Areas for Improvement

  • User Permissions

    User permissions allow you to decide which information is viewable or editable by others

    Category average: 8

  • Reporting

    Standard reports on key recruiting metrics such as time-to-fill

    Category average: 7.1

  • Task Creation and Delegation

    Task creation is the ability to create recruitment process tasks and assign them to others

    Category average: 8

Life saver for Hiring Managers

Use Cases and Deployment Scope

I refer to ICIMS Hire as my team engine for sourcing and landing new talent. It keeps my team from drowning in sheets and manual trackers, like posting to job boards and on social media. Helps us quickly manage the feedback portion to candidates, so we can actually focus on interviewing candidates. I love the fact that it's simple to use, ensures that we are legally compliant while keeping our brand clean but professional from the first click to the final offer.

Pros

  • My favorite: Workflow Auto-Process Rules. When moving a candidate to the "Phone Screen" stage, the system can automatically trigger a text message to them with a link to my calendar. Once they pick a time, it sends the calendar invite to both of us and attaches their resume for me.
  • It eliminates the manual emailing, making the company look incredibly fast and organized to the candidate.
  • The simplicity with which you are able to navigate the tooling. Very intuitive, requires little training and troubleshooting. At a prior company we were using a robust system which took me weeks to navigate and learn. As a hiring manager this is such a drag as I am not constantly hiring people to keep the skills fresh.
  • iCIMS Hire is great at reporting on past applications. Whenever I have new opening on the team, instead of spending ad money on social, I go dig for "star candidates" that applied 1 year ago, for example and start there. I personally hired a returning candidate this way which is such a great relationship builder with possible future candidates.

Cons

  • although I rely on my TA team for this - I did notice that when trying to customize reporting, I get lost. It's less intuitive than one would think and most of the times, I need to research on how to properly customize.
  • The Mobile app needs some polishing - I do rely on my phone when commuting and leaving candidate feedback via the mobile experience for example, has been a drag. I think all HMs should offer top-notch mobile experience but I've dealt with worse.
  • I rely on our Account Manager too much - If I want to tweak a specific workflow or change a field requirement, I often need to submit a ticket to iCIMS Hire support. I often choose to let it go.

Return on Investment

  • While I do not have visibility on the actual money saved as the tooling had already been in place when I joined the team, I can share the headaches this tool is solving for us today. We have seen a 15% reduction in external recruiting because we're using our pool of candidates who have applied in the past and they were a great match. In today's market when AI tools are overly used and represent almost 50% as fake applications, this is excellent.
  • Our average time to fill is around 2 weeks - I find that astonishing and iCIMS plays a great role in reducing the admin. hours spent.
  • My take: It has successfully moved our business objective from finding people to hire to finding the RIGHT people, fast! As long as you have the volume to justify the complexity, it’s a net win.

Usability

Alternatives Considered

Greenhouse, Workday Workforce Management, Oracle Fusion Cloud HCM and SAP SuccessFactors HCM

Other Software Used

Canva, Notion, ChatGPT, Gemini, Anthropic Claude, Microsoft 365 Copilot, Otter.ai, Firefly, LinkedIn Jobs, Xactly Incent®, Salesforce Spiff, CaptivateIQ

Solid Recruitment System for Structured Hiring Processes.

Use Cases and Deployment Scope

I used iCIMS to manage the full recruitment lifecycle on one of my clients, from framing job requisitions and posting to candidate selection and onboarding. It helps streamline applicant tracking, automate workflows. Earlier, we had challenges with the visibility of hiring metrics.

Pros

  • It makes job posting easy across multiple Job Boards.
  • The system maintains detailed candidate records, EEO data, and hiring documentation.
  • Supports role-based access, which aligns with federal compliance and requirements.

Cons

  • The platform can lag when handling large volumes of candidates, which is common in federal hiring cycles.
  • While integrations exist, syncing data with federal HR systems or background check vendors can require manual intervention.

Return on Investment

  • iCIMS has had a positive impact on our recruitment efficiency and compliance tracking.
  • The improved visibility across requisitions and hiring stages has shortened our time-to-hire by about 20%.
  • Centralized documentation and audit-ready reports have helped ensure adherence to EEO and federal hiring standards.

Usability

Alternatives Considered

Ceipal ATS, JobDiva and Clearedin

Other Software Used

Zoho People

Great ATS System.

Use Cases and Deployment Scope

We use iCIMS Talent Cloud as a means for our applicant application and tracking system. It's a better and more streamlined source for our candidates to submit their applications to open requisitions we have at each site location, and for us to view and sort those applications. The problem we faced before was an email for each application; now we have them all in one source. We can sort, advance, and regret, and onboard applicants using the platform, which has improved our candidates' experience and organization's handling of applicants.

Pros

  • Applicant flow.
  • Applicant tracking/job tracking.
  • Onboarding with our payroll system.
  • Workflows to candidates.

Cons

  • More integration.
  • Automated I-9 verification.

Return on Investment

  • We saved hours a week by reviewing candidates through the system, rather than through email.
  • Candidate experience positivity increased significantly.
  • Our ability to track and report data has significantly increased.

Usability

Alternatives Considered

isolved, SAP SuccessFactors HCM and Paradox Routing Tool

Other Software Used

SAP SuccessFactors HCM, isolved, Paradox Routing Tool, Paychex, Paycor, Dayforce

Still has some work to do

Use Cases and Deployment Scope

We use it as an applicant tracking system and pipeline reporting.

Pros

  • It is not user friendly
  • No user documentation available
  • Dashboard is okay for at a glance and sees okay

Cons

  • integration
  • user experience
  • explainations

Return on Investment

  • There are very few glitches, if any from the ATS Side
  • It's important to have references as it's easy to make mistakes
  • There are a variety of permissions you can set for controls

Usability

iCIMS a Better Way to Manage a Large Recruiting and Onboarding Load

Use Cases and Deployment Scope

iCIMS Talent Cloud is used by our organization to coordinate hiring efforts as well as onboarding across multiple states and companies. This allows us to post to job boards from one portal, make offers to candidates, and onboard them within one smooth process. It also integrates with our payroll system Paylocity.

Pros

  • Variety of functionality and customizations for different onboarding and recruiting situations.
  • Customer service is within a chat or email away.
  • The overall looks is very up to date and tech oriented.

Cons

  • I wish we had more capabilities to make updates ourselves within the system configuration without involving customer support.
  • I wish there were more task options within onboarding as far as types of tasks as well as the capability to integrate Docusign or a similar product.
  • I wish the iforms builder was more user-friendly allowing customers to create and make changes to forms.

Return on Investment

  • iCIMS Talent Cloud has cut down on the time it takes to onboard candidates and allowed us to work with less staff.
  • It has cut down on the need for sponsorships within job boards.
  • It made out job postings and online recruiting presence more presentable and professional.

Usability

Alternatives Considered

Paylocity and Greenhouse

Other Software Used

Paylocity, Checkr