Juniper EX Series Ethernet Switches Reviews

18 Ratings
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Score 8.8 out of 100

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Reviews (1-4 of 4)

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December 04, 2020
Anonymous | TrustRadius Reviewer
Score 10 out of 10
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10
Our account manager and sales engineers have been wonderful and are always responsive to questions via phone and email. From the procurement to the support level, they are always available. JTAC is also a great resource and very responsive. So far I have been very happy with the level of support we have received from pre-sales to existing gear technical support.
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February 05, 2020
Craig Brady | TrustRadius Reviewer
Score 8 out of 10
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6
Many times when contacting Juniper EX Series Ethernet Switches support, it seems that it is easiest for support to recommend a straight replacement (RMA) instead of taking time to walk through a solution on the faulty system. We find we get better help from a third-party consulting firm that has Juniper certified technicians or professionals on staff. They take the time to explain processes and workflow, which Juniper EX Series Ethernet Switches support seems to shy away from.
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October 03, 2019
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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7
When support was required, we were always able to obtain an engineer on the phone. Sometimes the engineer's quality left a lot of room for improvement, but eventually all issues have been resolved.
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Juniper EX Series Ethernet Switches Scorecard Summary

What is Juniper EX Series Ethernet Switches?

Juniper Networks offers the EX Series Ethernet switches, as cloud-grade switches designed for the converged enterprise branch, campus, and data center, and for service providers. They address growing enterprise demands for high availability, unified communications, and virtualization.
Categories:  Ethernet Switches

Juniper EX Series Ethernet Switches Technical Details

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