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ManageEngine Application Manager

ManageEngine Application Manager

Overview

What is ManageEngine Application Manager?

ManageEngine Applications Manager is an application performance management solution that also provides the ability to manage end user experience of enterprise Internet Services and hosted Web Services.

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Recent Reviews

APM product review

10 out of 10
April 18, 2023
Incentivized
APM is a great product to manage the server's health and availability in the cloud environment. APM customer support is active all …
Continue reading
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Popular Features

View all 12 features
  • Server availability and performance monitoring (13)
    9.1
    91%
  • Threshold alerts (13)
    8.8
    88%
  • Predictive capabilities (12)
    8.8
    88%
  • Out-of-the box templates to monitor applications (13)
    8.7
    87%

Reviewer Pros & Cons

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Pricing

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Professional Edition

$395

On Premise
per year per user

Enterprise Edition

$9,595

On Premise
per year per user

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://store.manageengine.com/applicat…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $395 per year per user
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Features

Application Performance Management

Application performance management software monitors software to ensure performance and availability

8.9
Avg 7.6
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Product Details

What is ManageEngine Application Manager?

ManageEngine Applications Manager is an enterprise-grade application performance monitoring and observability solution. Designed to overcome modern infrastructure problems, the product supports 150+ technologies, including but not limited to application servers, databases, cloud, containers, ERP, middleware, web servers/services, and web applications. By leveraging deep APM with byte-code instrumentation, infrastructure monitoring, hybrid cloud monitoring, and digital experience monitoring from a single console, IT, DevOps, and SRE teams can gain code-level insights, automate their processes, pinpoint and resolve performance issues, and deliver better business outcomes.

ManageEngine Application Manager Features

Application Performance Management Features

  • Supported: Application monitoring
  • Supported: Database monitoring
  • Supported: Threshold alerts
  • Supported: Predictive capabilities
  • Supported: Application performance management console
  • Supported: Out-of-the box templates to monitor applications
  • Supported: Application dependency mapping and thresholding
  • Supported: Virtualization monitoring
  • Supported: Server availability and performance monitoring
  • Supported: Server usage monitoring and capacity forecasting

Additional Features

  • Supported: Deep application performance monitoring with byte code instrumentation, infrastructure monitoring, hybrid cloud monitoring, and digital experience monitoring from a single console.
  • Supported: Visibility across applications running on Java, .NET, .Net core, Ruby, Node.js, and PHP environments. Pinpoints slow transactions with code-level diagnostics
  • Supported: Insights into the performance of hybrid and multi-cloud infrastructure and the applications hosted on them.
  • Supported: Proactively monitors for optimization of user experiences across geographies with synthetic transaction monitoring and real user monitoring capabilities.
  • Supported: Identifies root cause of issues, detect anomalies, and supports quick corrective actions. AI-powered smart alerts help to avoid alert storms.
  • Supported: Supports decisions on capacity planning, resource allocation, and SLA goals with performance analytics powered by Machine Learning.
  • Supported: Displays the performance of business critical metrics with customizable, intelligent dashboards.

ManageEngine Application Manager Screenshots

Screenshot of InsightsScreenshot of InsightsScreenshot of DashboardScreenshot of Forecast reportsScreenshot of Real-user monitoring

ManageEngine Application Manager Integrations

ManageEngine Application Manager Competitors

ManageEngine Application Manager Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux
Mobile ApplicationApple iOS, Android
Supported CountriesLatin America, Australia, Brazil (Português), China (中文), Denmark (norsk), Deutschland (German), Europe (English), France (French), Greek (English), India (English, ) Israel (עברית), Italy (italiano), Japan (日, Korea, Mexico, Netherlands, Poland, Schweiz, South Africa, Spain, Sverige, Taiwan, Turkey, United Kingdom
Supported LanguagesFrench, Japanese, Chinese (simplified), German, Korean, Spanish, Italian, Chinese (Taiwan), Russian

Frequently Asked Questions

ManageEngine Applications Manager is an application performance management solution that also provides the ability to manage end user experience of enterprise Internet Services and hosted Web Services.

ManageEngine Application Manager starts at $395.

SolarWinds Server & Application Monitor, AppDynamics, and Dynatrace are common alternatives for ManageEngine Application Manager.

Reviewers rate Collaboration tools and IT Asset Discovery highest, with a score of 9.3.

The most common users of ManageEngine Application Manager are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(17)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
October 04, 2023

Do you need to maintain your business stably without loss of service? I recommend ManageEngine Application Manager to you so that you can sleep peacefully without waiting for that pleasant call about problems or disruptions in your service platform.

RS
Ruben Soto
System Administrator
Entel (Telecommunications, 5001-10,000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
This product has the ability to give us transversal visibility over our IT Platform.During these 12 years, it has provided us with security and optimal response times in solving problems associated with infrastructure, services and applications. It has helped us keep our platforms operational by providing us with information about possible events or service outages, whether a disk is full or a service/process has lost connectivity.
Pros and Cons
  • Intuitive ease of the administration interface
  • Improvements and security fixes that are quickly integrated with frequent updates
  • Visibility into the status of our services and the end user experience (End to End)
  • Reports associated with attributes of services, applications or containers that help us detect certain flaws in our services.
  • Microservices associated with processes
  • Ability to integrate with other APIs to centralize information in the intuitive ManageEngine Application Manager Dashboard
  • Any security feature that can be integrated or monitor the compliance or benchmark of our platform (Hypervisor, servers, virtual and physical)
Likelihood to Recommend
It has strength in collecting information through SSH, WMI, Telnet, SNMP, http, https, MSSQL ports (several types of DB postgresql, db2, SAP MaxDB, HANA which we must monitor).The information it extracts is very useful to us since each type of monitor gives us visibility of what happens internally in them.The truth is that the needs that we have had during these years, ManageEngine Application Manager has been able to cover them especially with business core (ERP) with monitoring of SAP Server and SAP CCMS.
ManageEngine Application Manager Feature Ratings
Application Performance Management (10)
98%
9.8
Application monitoring
100%
10.0
Database monitoring
100%
10.0
Threshold alerts
100%
10.0
Predictive capabilities
100%
10.0
Application performance management console
100%
10.0
Out-of-the box templates to monitor applications
100%
10.0
Application dependency mapping and thresholding
80%
8.0
Virtualization monitoring
100%
10.0
Server availability and performance monitoring
100%
10.0
Server usage monitoring and capacity forecasting
100%
10.0
Return on Investment
  • We calculated the daily cost for the amount of services we had to maintain 24x7, 365 days a year, and we were clearly satisfied with the value.
  • The granularity or fine tuning capacity that it manages to monitor has helped us prevent loss of service and ensure that our SLAs are optimal.
  • With the user experience feature, it has given us valuable support to detect, from end users, slowdowns or events that occur in the operation.
Alternatives Considered
The ease of implementation, administration, maintenance and integration with the multiple types of monitors that the platform can collect (DATABASE, PROCESSES, SERVICES, PERFORMANCE, STORAGE, TABLESPACE, PORTS, DATA FOLDERS, CLOUD APPS, VIRTUALIZATION COMPONENTS, etc.) It took us to get this tool all these years. While Grafana, Centreon and PRTG are good products, implementation and integration involves more man-hour and they don't have that friendly interface like ManageEngine Application Manager.
Other Software Used
Users and Roles
15
Web Portal Administrators SAP Consultants and Administrators Monitoring Operators Infrastructure and Systems Engineers
Support Headcount Required
4
There are 2 monitoring operators that are responsible for reporting and escalating events.There are 2 Administrators from different areas who integrate or optimize the monitors that require it.
Business Processes Supported
  • Server Monitoring (Linux, HP-UX, Microsoft, VMware, Citrix)
  • Application Monitoring (JBoss, Oracle)
  • Monitoring of SAP Systems (Server, CCMS and DB2)
  • Monitoring Portals and Web Services Ports
Innovative Uses
  • Integration with Cloud Apps (AWS, GCP and Azure)
  • Integration with WebLogic
  • Integration of monitoring Citrix OnPremise and Cloud services
Future Planned Uses
  • Migration to the cloud
  • Improvement in monitoring end users
Likelihood to Renew
10
For the the trust, security and support that ManageEngine Application Manager has given us, for 12 years as clients, has made us very satisfied and grateful for the response times to resolve doubts or needs that we have had.
Products Replaced
Yes
At that time there was WhatsUp Gold. Although it was a good monitoring tool, ManageEngine Application Manager provided more features and faster to monitor components
Key Differentiators
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
The intuitive ease of the administration interface, the new features, improvements and security fixes that are quickly integrated with frequent updates.
Evaluation Lessons Learned
The truth is that it would not change the interest or the implementation strategy of the tool given that the implementation was quite safe and controlled.
Support Rating
10
The trust, security and support that ManageEngine Application Manager has given us, for 12 years as clients, has made us very satisfied and grateful for the response times to resolve doubts or needs that we have had.
Premium Support
Although we have annually renewable support, we only use it for questions regarding features. The tool is well thought out and we rarely have problems with the application or BD of the product
Bug Resolution
No
Exceptional Examples of ManageEngine Application Manager Support
On one occasion, we had high CPU consumption on one of the monitoring nodes and they were quite efficient and effective in resolving the issue by sending me a patch to correct.
Usability
10
The intuitive ease of the administration interface, the new features, improvements and security fixes that are quickly integrated with frequent updates. Tuning or more detailed reports associated with attributes of services, applications or containers that help us detect certain flaws in our services. The capacity for improvements that are implemented and the ease of integrating new monitors into the product, which we need, gives us the speed and ease of preventing interruptions or events that helps us avoid.
Easy Tasks
  • The integration of monitors with the services you need since you only have to enter what the interface indicates (port, hostname, credentials, DB instance, etc.)
  • Quick configuration of thresholds of what needs to alert operators.
  • Easy creation of alerts with the necessary and clear information for the escalation of those responsible
Difficult Tasks
  • Configure source components to end users
  • Configure SLAs
Mobile Interface Availability and Impressions
Yes
It works well and provides the necessary information to be aware of the status of services
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