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Comprehensive Platform: Users have praised Ordway for being a comprehensive platform that offers a wide range of features, including …
Overview
What is Ordway?
Ordway is a SaaS company based in Washington DC that offers an eponymous billing and finance platform. Boasting users across multiple industries, Ordway aims to eliminate back-office inefficiencies, identify revenue trends, and simplify finance and operations tasks so personnel can…
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What is Ordway?
Ordway is a SaaS company based in Washington DC that offers an eponymous billing and finance platform. Boasting users across multiple industries, Ordway aims to eliminate back-office inefficiencies, identify revenue trends, and simplify finance and operations tasks so personnel can focus on…
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Product Demos
Lynde-Ordway Demo of the Dahle 20814 Paper Shredder
YouTube
Roland VG2 640 Virtual Demo from Ordway Sign Supply
YouTube
Rollover Laminating Table Virtual Demo from Ordway Sign Supply - (800) 967-3929
YouTube
Roland BT-12 Demo from Ordway Sign Supply
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Ordway?
The Ordway billing and revenue automation platform aims to eliminate friction between sales and finance and help users accomplish the invoicing and revenue recognition tasks for recurring contracts with dynamic, multi-layered pricing.
With it, users can:
With it, users can:
- Manage pricing
- Create complex SaaS subscriptions or non-recurring contracts
- Automate recurring billing invoicing and payment collections at scale
- Generate billing and revenue schedules aligned in granular detail
- Produce revenue insights
- Sync contract data between a CRM and the billing engine
Ordway Screenshots
Ordway Video
Overview of Ordway billing and revenue automation platform
Ordway Integrations
- HubSpot CRM
- NetSuite ERP
- Avalara
- Xero
- Sage Intacct
- Salesforce CRM
- QuickBooks
Ordway Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Global |
| Supported Languages | Support for all languages |
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Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Comprehensive Platform: Users have praised Ordway for being a comprehensive platform that offers a wide range of features, including automated invoicing, child companies under parent company, and reporting capabilities. Many reviewers appreciate the customizable nature of the platform which allows them to add multiple MRR streams filterable according to their preferences.
Helpful Customer Support: Reviewers applaud Ordway's customer support team for being highly responsive, attentive and always seeking feedback to improve their product. The implementation team is also mentioned as providing excellent service by tailoring billing processes to business needs; this level of attention exceeded user expectations.
Automated Invoicing: A common theme in reviews is how users found Ordway helpful in automating almost every invoice process activity. This automation saves users time on manual interventions while optimizing billing cycles from 10 to 6 business days. Additionally, many praise the aging report and ability to streamline payments across complex and varied contracts terms using different payment methodologies.
Unintuitive Interface: Several users have found the interface of Ordway to be unintuitive and cumbersome, making it difficult for them to use the software. They mentioned that it is not easy to navigate through different features, especially when it comes to reporting and dashboard graph creation.
Issues with Salesforce Integration: Some users experienced bugs and errors with the Salesforce integration in Ordway. They also find it difficult to edit invoices after they are sent or if they need to add charges. There is no easy way to re-run failed payments.
Difficulty in Setting Up Billing Start Dates: Users have expressed difficulty in setting up billing start dates on Ordway. This feature seems challenging, and some users feel that there could be more guidance around how this works within the system.
Users have commonly recommended the following for using Ordway: considering getting onboarding training to navigate its user-friendly interface, conducting thorough testing after implementation to address any bugs, and assigning knowledgeable individuals during implementation for efficiency. These recommendations highlight the importance of training, testing, and dedicated resources for successful use of Ordway's billing and finance functions. Additionally, users praise Ordway's commitment to improve user experience, recommend it as a great option for small businesses looking to automate billing and finance functions, and commend its customer service. The flexibility of Ordway's software and its ability to eliminate worries about billing are also mentioned as positive aspects. Overall, users emphasize the importance of research, understanding API value and revenue type implications for GAAP compliance, as well as leaving ample time for implementation, especially when migrating from another system.