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ProsperStack

ProsperStack

Overview

What is ProsperStack?

ProsperStack is a platform that automates and enhances subscriber acquisition and retention experiences to help subscription businesses keep the customers they've already earned. ProsperStack features cancellation flow branding with drag-and-drop custom branding that allows a seamless site experience, and Exit…

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Recent Reviews

TrustRadius Insights

ProsperStack has proven to be a valuable tool for users in addressing the challenges associated with customer churn. By utilizing this …
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Pricing

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$200

Cloud
per month 50 - 1,000 sessions per month

Prosper

$750

Cloud
per month 500 sessions per month

Enterprise

Custom

Cloud

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://prosperstack.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $200 per month 50 - 500 sessions per month
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Product Details

What is ProsperStack?

ProsperStack supports subscription-based brands by automating and enhancing the customer acquisition and retention experiences. When it comes to revenue growth, having a high churn rate is like filling a leaky bucket. ProsperStack is presented as a drop-in cancellation flow that automates and enhances subscriber acquisition and retention experiences, to keep the customers the business has already earned.

ProsperStack Screenshots

Screenshot of Editing each cancellation flowScreenshot of Example logic showing when each offer type is shown to a customerScreenshot of Example data collected from exit surveysScreenshot of Example report showing revenue deflected and savedScreenshot of Example report showing results of sessionsScreenshot of Example offering value to a customer without a discount offer

ProsperStack Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

ProsperStack is a platform that automates and enhances subscriber acquisition and retention experiences to help subscription businesses keep the customers they've already earned. ProsperStack features cancellation flow branding with drag-and-drop custom branding that allows a seamless site experience, and Exit Surveys for actionable feedback and to identify savable subscribers.

ProsperStack starts at $200.

Upzelo, Churnfree, and ProfitWell are common alternatives for ProsperStack.

ProsperStack Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)45%
Mid-Size Companies (51-500 employees)45%
Enterprises (more than 500 employees)10%
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

ProsperStack has proven to be a valuable tool for users in addressing the challenges associated with customer churn. By utilizing this software, users have gained insights into the reasons behind customer cancellations and have been able to implement strategies to mitigate those issues. Through monitoring churn trends and collecting user feedback, ProsperStack has equipped users with the knowledge necessary to make informed decisions and take proactive measures to retain customers.

Users have reported that ProsperStack has not only helped reduce churn rates but also provided actionable feedback from clients. The ability to run experiments and optimize cancellation flows based on specific reasons for cancellations has been instrumental in maximizing customer retention. By offering custom messages, users have successfully deflected cancellations and saved customers from leaving. Additionally, ProsperStack has enabled users to measure feedback trends, gather insights about canceling users, and determine the most effective offers or savings to prevent revenue loss.

Overall, users have found ProsperStack to be an effective solution for reducing churn, retaining customers, and gaining valuable insights into why people cancel their software subscriptions. It has empowered users to address previously unknown issues and make data-driven decisions to improve customer retention.

Effective Retention: Users have found ProsperStack to be highly effective in retaining customers who were planning to cancel, with multiple reviewers noting a significant increase in their retention rate.

Easy Integration: Reviewers have praised the ease and speed of integrating ProsperStack into their existing systems, highlighting that it was a fast and straightforward process.

Valuable Insights: Several users have expressed that ProsperStack provides valuable insights into churn trends and drivers, allowing them to gain a deeper understanding of why customers are canceling.

Limited customization options: Some users have expressed a desire for more custom reports and the ability to create a dashboard view of Lost and Saved MRR month over month. While they appreciate that the software is expanding and adding new features, they feel that having more flexibility in reporting would increase efficiency.

Still relies on external tools: A few reviewers mentioned that despite the functionality provided by ProsperStack, they still find themselves needing to do some data crunching in Excel. They express a desire for more comprehensive functionality within the software to eliminate the need for external tools and streamline their workflow.

Lack of advanced features: Few users have noted that while everything works as expected with ProsperStack, they are looking forward to future iterations of the reporting function with more advanced features. They express excitement about the team's regular releases of enhancements but hope for additional functionalities to further meet their needs.

Sorry, no reviews are available for this product yet

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