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Sitecore Experience Manager has been widely adopted by various organizations for its diverse range of use cases. With its efficient …
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What is Sitecore Experience Manager?
Sitecore Experience Manager is an enterprise-grade CMS competing with Oracle WebCenter, IBM Web Content Manager and Adobe. It presents a fairly wide and comprehensive swath of inbuilt features. In Sitecore WCM editing takes place from within the page with its…
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- Role-based user permissions (19)9.090%
- Code quality / cleanliness (18)9.090%
- Admin section (18)9.090%
- WYSIWYG editor (19)8.080%
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What is Sitecore Experience Manager?
Sitecore Experience Manager is an enterprise-grade CMS competing with Oracle WebCenter, IBM Web Content Manager and Adobe. It presents a fairly wide and comprehensive swath of inbuilt features. In Sitecore WCM editing takes place from within the page with its inline editor, allowing editors and…
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What is Sitecore Experience Manager?
Sitecore Experience Manager is an enterprise-grade CMS competing with Oracle WebCenter, IBM Web Content Manager and Adobe. It presents a fairly wide and comprehensive swath of inbuilt features. In Sitecore WCM editing takes place from within the page with its inline editor, allowing editors and authors to create display rules and content within the context of the page in an integrated process. It allows the creation of blogs, wikis, polls, integrates with social media, and is mobile-accessible for end users so as to provide a varied and tailored environment that is sensitive to visitor characteristics. Localization and regionalization allow the end user to see content in their home language. Analytics track visitor behavior, which aids in the generating of marketing reports and facilitating rule-based targeting. Experience Profiles give a rich understanding of single or groups of similar individuals, to give customer insights. The Sitecore Experience Database contains customer data and can draw additional data from CRM connected to it, for profiling visitors. Sitecore also has an AppCenter, where features can be augmented and expanded.
Sitecore is a paid platform for businesses of all sizes, and pricing varies accordingly with implementation and scale. Its licensing models is based on the number of Sitecore server installations and simultaneous users. When it is implemented as an Intranet pricing varies according to number of employees with access to it.
Sitecore Experience Manager Video
Sitecore Print Experience Manager Introduction
Sitecore Experience Manager Competitors
Sitecore Experience Manager Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Cascade CMS, Crownpeak CMS, and Elcom Platform are common alternatives for Sitecore Experience Manager.
Reviewers rate Role-based user permissions and Code quality / cleanliness and Admin section highest, with a score of 9.
The most common users of Sitecore Experience Manager are from Small Businesses (1-50 employees).
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Sitecore Experience Manager has been widely adopted by various organizations for its diverse range of use cases. With its efficient content management capabilities, authors have been able to easily update and publish site content at any time, resulting in streamlined content management processes. Additionally, Sitecore's ability to host multiple sites on a single instance has led to cost savings on maintenance and license fees.
The analytics features of Sitecore have proven invaluable in tracking visitor engagement and providing out-of-the-box dashboards and reports. This has allowed organizations to gain valuable insights into their website performance and make data-driven decisions. The Webform marketers module has enabled the creation of offline registration pages and seamless integration with external systems, empowering marketers to generate leads and improve customer interactions.
Sitecore's Web Content Management functionality has been highly effective in managing websites, enabling regular updates, new page additions, and edits. The user-friendly interface has made it accessible for non-technical employees to manage content and documents, including marketing and pricing functions. By consolidating assets into a single repository, Sitecore has also improved turnaround times for managing multiple websites.
For digital marketing teams, Sitecore has proven to be an indispensable tool. It has facilitated lead generation forms, product promotions, and event pages, allowing marketers to effectively engage with their target audience. Furthermore, the platform's robustness and ease of use have made it a popular choice across different brands, enabling customization and building custom layers on top of the out-of-the-box code.
In the realm of e-commerce applications, Sitecore has excelled in managing products, partner networks, training, and services. Its seamless integration with backend membership databases has provided users with a smooth experience for event registration and community engagement. Moreover, as a content entry point for websites, Sitecore has offered initial orientation and ongoing support from organizations.
The versatility of Sitecore is further showcased in its ability to address challenges such as updating webpages, customizing web content, and automating SEO requirements. It has allowed businesses to meet their CMS needs while providing the flexibility for customization based on unique business requirements. Both marketing and IT users have relied on Sitecore for editing pages and content on organization websites.
One of the standout features of Sitecore is its ability to deliver contextual marketing and content experiences. This fosters customer loyalty and drives business value by tailoring user journeys based on customer preferences. Through functionalities like A/B testing and personalization, organizations can optimize their customer experiences to increase conversions and build lasting relationships.
Sitecore's collaborative capabilities have
Seamless Integration with External Systems: Multiple reviewers have praised Sitecore Experience Manager for its ability to seamlessly integrate with external systems such as CRM platforms, email platforms, and social platforms. This integration has allowed users to easily create personalized experiences on their websites, enhancing customer engagement and satisfaction.
Robust API for Custom Solutions: Several users have been impressed by the robustness and depth of Sitecore Experience Manager's API. They have found that this feature provides maximum flexibility for developers to implement custom solutions and integrations. This level of customization has enabled businesses to tailor the software according to their specific needs, resulting in a highly adaptable and efficient solution.
Suitability for Enterprise-level Requirements: Many reviewers have highlighted that Sitecore Experience Manager is designed to meet enterprise-level requirements. This indicates that the software can handle heavy loads and perform reliably even in demanding environments. The scalability and reliability of Sitecore Experience Manager make it suitable for high-traffic sites, ensuring a seamless user experience regardless of the volume of traffic or complexity of operations.
Challenging and non-intuitive user interface: Several users have found the user interface of Sitecore to be challenging and not user-friendly, especially when dealing with complex features and functionalities.
Maturing email marketing capabilities: Some users have expressed that the email marketing capabilities of Sitecore are still maturing, with limitations in terms of volume capacity and advanced features.
Difficulty finding suitable e-commerce solutions: Many users find it difficult to determine the most suitable e-commerce solution for their specific business needs among the multiple options offered by Sitecore and its partners.
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October 25, 2017
Heavy implementation not for everyone
We use Sitecore to manage all our web content that gets used in large venues such as airports as well as military bases to sell and provide wireless services.
- Content and styling separation
- Customizability of the platform
- Work flow of publishing
- For good authoring experience for content authors, heavy development to customize the interface is necessary
- Learning curve for developers and users is very high
- A/B testing is hard to set up
- Personalization is hard to setup
October 04, 2017
Sitecore web content management
We have used sitecore in our company. It was used for helping clients with CMS needs and allows for better customization. It helped us with the business requirements of our clients.
- Good customization
- Easy integration with API
- Helps with exact customer needs
- Learning curve
- Less support
October 31, 2016
One Stop Shop for Customer Engagement Platform - Sitecore
Sitecore is being used in my organization across different brands. Most of the brands are using Sitecore just for CMS and some of the brands use end to end Sitecore capabilities. A few of the use cases are:
- Content authoring capabilities, which allow authors to update the site content on an as needed basis and publish it anytime.
- Allows them to host multiple sites on a single Sitecore instance, which avoids extra maintenance and license cost.
- Sitecore analytics which helps track the visitor engagement with the site and provides out of the box dashboards and reports.
- Webform marketers module allows them to create offline registration pages and integrate them with external integrations through action commands.
- Learning: If you are a .net developer, learning Sitecore is very easy and even customizations are simple.
- Authoring: In previous versions of Sitecore < 7.0 inline content editing was tough. I would say nearly impossible. But, with Sitecore 8.1 experience editor. Sitecore made it so simple for authors to update and publish the content on the page itself.
- Analytics: Sitecore Analytics helps you track the user engagement and also provides an out of the box analytics dashboard which can be shared.
- Personalization & A/B Testing: Content personalization and multi-variant testing is very simple with out of the box features.
- Scalability: Sitecore has robust caching features which you allows to do component based caching that varies by different parameters. It also provides the ability to have multiple content delivery servers in a production environment and you can add as many n content delivery servers as you want (depending on the license).
- Sitecore is Customer Engagement Platform. It comes with lots of features (e.g. Authoring, Analytics, personalization, A/B Test, Webforms for marketers etc), But, most of them are not being used by many clients. If you are really looking for just CMS (only authoring and publishing), then I don't think Sitecore is a way to go.
- You need to have a strong Sitecore certified developer base to manage the Sitecore platform (if you are using all features). It's the same case with others. But, finding a Sitecore certified (costs $$) developer is tough in the market. Now the market is growing (thanks to Sitecore promotional events) and Sitecore is gaining popularity, It may be easy to find such developers in the future. If you want to leverage most out of the Sitecore community you need to be a Sitecore certified developer.
- Sitecore comes with lots of built-in features and marketplace components. I feel this puts in a little tricky situation. It gives an opportunity for a normal developer to use some of the free marketplace module, which may or may not be supported in a future version of Sitecore. which may put the entire platform in risk to upgrade to latest Sitecore version. You need to have a proper process to control and validate the marketplace components before using them.
September 15, 2016
Sitecore the Core of our Website
Score 10 out of 10
Vetted Review
Verified User
We primarily use Sitecore for marketing our products. Each group is able to update their own content pages, while the web marketing team for the whole company is able to specify required items and set layouts. This gives our regional directors the ability to own their content while the national marketing team is able to apply a common interface.
- The ability to build and extend Sitecore so that it does exactly what you want is a key selling point to our organization.
- Building custom reusable blocks while difficult at first has helped us to leverage code to shorten time for subsequent improvements.
- The user level permissions help us keep section administrators from accidentally taking down the entire site.
- Publishing workflow ensures that we present a consistent message, and saves us from "accidental sales" where we advertise products for $1 instead of the $200,000 we expect.
- Requires a well trained Sitecore development team (difficulty of 8 on a scale of 1-10), also the entry level content author has a pretty steep learning curve (probably a difficulty of 4 on the same scale).
- Sometimes it is hard to find the right place to make a site-wide change. Making a change that looks good in one place may be overriding the default behavior for only that one place. Experience will help developers spot these situations without pulling out too much of their hair.
- Production requires very robust infrastructure to ensure the site performs at its best. In addition Sitecore developers need higher end machines than normal developers do to keep tests running smoothly.
- Structural changes are completed using zipped xml files called packages. This requires careful ordered installation, last I checked there was no way to merge all changes for a release into one package. This could mean in a very large deployment, a release admin would need to run through 200 or more upload and install commands through a web browser.
January 26, 2016
Great Balance Between Functionality and Usability
Sitecore Web Content Management is used to manage our organization's website. It is used by our marketing and communications team. It allows us to update our website, add new pages, and make edits.
- Flexibility for Design: Sitecore has a lot of flexibility for changing the design of pages. You can select what will show and not show, switch out sidebar elements, etc. You can update navigation and change the ordering very simply.
- Publish Workflow: You can easily save versions and revert back. You can set locks on who can publish and require approval before publishing.
- Redirects: You can create redirects within the tool very easily.
- Easy to Use: Sitecore is very easy to pick up and use.
- For the most part, the editor works really well, but sometimes you need to get into the HTML to fix things.
- Sometimes things can get lost (probably more a result of my company's lack of organization), but if I want to edit a particular feature, sometimes it is hard to find out where that feature lives.
In my experience, a marketing department is the main stake holder in choosing a CMS such as Sitecore and relies on Executive and IT leaders approval. The user base is mainly in marketing, development obviously coming from of IT with executive analysis happening in upper management. There are always one-off company's that implement all aspects of the Sitecore CMS such as daily production usage, development and Analysis in IT or marketing .
Marketing benefits are found in daily implementation of public content for absorption or horizontal integration with partners. This can be accomplished by a stable but performance driven IT implementation of a marketing vision. Greatly reducing daily tasks to provide an end company solutions. But this can be said for any correctly implemented CMS product.
Marketing benefits are found in daily implementation of public content for absorption or horizontal integration with partners. This can be accomplished by a stable but performance driven IT implementation of a marketing vision. Greatly reducing daily tasks to provide an end company solutions. But this can be said for any correctly implemented CMS product.
- Solid Technical Mold: The technical side of the product is held together from version to version with a cemented API, development component and Interface. This does NOT include "marketplace" modules and only speaks to official Sitecore supplied and built products.
- Easy End User Interface: Sitecore relies on a Tree type of explorer interface or a WYSIWYG in site editing experience. If implemented correctly for the specific company a user will be proficient very quickly.
- Scaling and Performance: Even despite following best practices from Sitecore, Microsoft and development community an IT department can produce a successful website. The base rendering engine, end user tools and content delivery system will hide an enormous amount of bad design and coding before being noticed by management and web users.
- Analytics Bundled or Third Party: Bundled analytics system is very difficult to implement. But this is not entirely a systems problem but due in large part to the comparison to data from other already implemented, used and trust systems. Also implementation is likely put aside or given less priority due to focus on difficult website requirements, which is understandable. There is a gap in training and early inclusion of company analytic and optimisation departments. Sitecore has rebranded and drastically modified this DMS, OMS and Experience over and over out of frustration of low adoption.
- Core Database Exclusion: A certified developer is trained to use the system entirely through the provided official API's and content tree. Complex business requirement such as e-commerce and user to user interaction can be forced into tree structures and implemented with out-of-box API's, There are instances this fails and a more complex systems integration is needed, which becomes a better fit but in hind site make a Sitecore CMS expensive and unjustified.
- Page Editor is a powerful tool for editing content within a more user friendly environment but is not intended as an end all solution for all editing needs.
July 07, 2015
Sitecore
Score 10 out of 10
Vetted Review
Verified User
Sitecore is a global software company committed to developing products that solve real world problems and deliver demonstrable results. Their customer experience management platform combines proven web content management with customer intelligence to create a single view of a customer that drives meaningful interactions, increases conversions and builds lifetime customers. Sitecore is at the core of our digital cloud service offerings – allowing us to build enterprise scale solutions for clients to implement, run and manage their entire digital strategy, from web > mobile > social > marketing automation.
- Marketing Automation
- Personalization and Relevance
- Web Content Management
- Web Engagement Marketing
- Predictive Analytics
- Not a product for smaller companies
- blog
- e-commerce
November 26, 2014
Sitecore CMS: when platform extensibility is a must
Score 10 out of 10
Vetted Review
Verified User
At Promega, we use Sitecore as the content management system (CMS) for our public website (http://www.promega.com). The content management environment is used by a fairly diverse set of content editors who work together to create, manage, curate, and maintain our website content.
My team (Web Team) supports the content editors by creating new page types and templates, as well as extending the default Sitecore behavior to more appropriately match the needs of the organization.
My team (Web Team) supports the content editors by creating new page types and templates, as well as extending the default Sitecore behavior to more appropriately match the needs of the organization.
- Extensibility
- Performance
- User friendliness
- Developer community is still evolving and growing
- Learning curve for some operations (content editor or developer) can be steep
April 12, 2014
Sitecore - Excellent enterprise level CMS
Score 9 out of 10
Vetted Review
Verified User
Sitecore is being used by the marketing department to provide content management capabilities to the company websites. It's a robust web platform that allows us to implement complex web solutions that comply with multiple requirements from the marketing department. It allows to manage web content by providing a complete set of tools like versioning, workflows, templates, among others.
- Robust and in-depth API to offer maximum flexibility when implementing custom solutions
- Features designed to support enterprise level requirements and ready to be used in high traffic sites.
- Easy to use for content editors and highly flexible, robust and fully featured for developers.
- High learning curve if you want use its advanced features
- It can get overly complex if good implementation practices are not followed
- Deployments are fairly complicated