What users are saying about
322 Ratings
322 Ratings
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Score 7.3 out of 100
120 Ratings
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Score 6.1 out of 100

Likelihood to Recommend

Drupal

It is great if you're a medium to large-scale operation that is heavily reliant on always having fresh content deployed to your web properties. It is particularly great if you need to localize your website in different countries (landing pages, languages, etc). It can save you a lot of time that would otherwise be spent maintaining separate websites, and deploying often redundant content to the different websites. Every human touchpoint has the potential for error.It is not great if you just need a static website, and you aren't deploying more than just a simple blog. It's not great if you don't have senior-level developers to maintain the site. If you're the type of company that needs your website to be "done" then you've come to the wrong place. A Drupal 8 website is itself a living organism that requires an ongoing commitment.
Kyle Reichelt | TrustRadius Reviewer

Sitecore Experience Manager

Great for companies that are looking to create customized, tailored content solutions and be willing to put in the hard work and effort to maximize the value out of the tool. If your company is just looking for very basic content management without all the bells and whistles, I'd recommend looking elsewhere for less [money].
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Security

Drupal
9.4
Sitecore Experience Manager
7.0
Role-based user permissions
Drupal
9.4
Sitecore Experience Manager
7.0

Platform & Infrastructure

Drupal
9.0
Sitecore Experience Manager
6.9
API
Drupal
9.1
Sitecore Experience Manager
5.0
Internationalization / multi-language
Drupal
8.9
Sitecore Experience Manager
8.8

Web Content Creation

Drupal
8.5
Sitecore Experience Manager
5.3
WYSIWYG editor
Drupal
8.1
Sitecore Experience Manager
5.0
Code quality / cleanliness
Drupal
8.3
Sitecore Experience Manager
5.0
Admin section
Drupal
7.9
Sitecore Experience Manager
5.0
Page templates
Drupal
8.0
Sitecore Experience Manager
5.0
Library of website themes
Drupal
8.6
Sitecore Experience Manager
5.0
Mobile optimization / responsive design
Drupal
9.4
Sitecore Experience Manager
5.0
Publishing workflow
Drupal
8.5
Sitecore Experience Manager
7.0
Form generator
Drupal
9.2
Sitecore Experience Manager
5.0

Web Content Management

Drupal
8.8
Sitecore Experience Manager
5.3
Content taxonomy
Drupal
8.4
Sitecore Experience Manager
5.0
SEO support
Drupal
8.6
Sitecore Experience Manager
5.0
Bulk management
Drupal
8.9
Sitecore Experience Manager
5.0
Availability / breadth of extensions
Drupal
9.3
Sitecore Experience Manager
4.0
Community / comment management
Drupal
8.9
Sitecore Experience Manager
7.2

Pros

Drupal

  • Drupal is great at managing any amount of content, and any type of content. Its flexibility and customizability are two of its greatest strengths.
  • Drupal isn't just a CMS, Drupal lets you build the CMS that website editors will be using. Its backend customization and admin features are awesome and are being expanded by the community all the time.
  • There are thousands of contributed modules and themes freely available. Not only is Drupal open source, but all the best modules and themes people have built are available for free as well!
  • Drupal's community is big, prolific, and welcoming. Not only can you use other's community contributions, but the community is always happy to help others building their own Drupal sites or custom modules and themes for the rest of the community. If you ever get stuck, the forums or Drupal Slack are incredible resources for assistance.
Ben McClure | TrustRadius Reviewer

Sitecore Experience Manager

  • Personalisation of advertising banners based upon knowledge of the customer, like location or previous searches enables us to target customers with products and offers that they are more likely to engage with, which has been done to good effect.
  • The use of Sitecore for content management enables the business and design team to perform changes to things, like images, content and page structure, which would otherwise have required a code release, which is costly in terms of man power.
  • The A/B testing in Sitecore is good because it allows us to statistically verify minor changes to the site - like advert changes or component ordering on the page - as to whether or not they positively impact conversion.
Anonymous | TrustRadius Reviewer

Cons

Drupal

  • There are certain limitations in the amount of information that can be passed from Drupal to Salesforce, specifically in areas of how long viewers are on a particular page.
  • Drupal uses up a ton of memory space, due to how large our sites are, it has been costly to add in the required hardware.
Anonymous | TrustRadius Reviewer

Sitecore Experience Manager

  • Sitecore is Customer Engagement Platform. It comes with lots of features (e.g. Authoring, Analytics, personalization, A/B Test, Webforms for marketers etc), But, most of them are not being used by many clients. If you are really looking for just CMS (only authoring and publishing), then I don't think Sitecore is a way to go.
  • You need to have a strong Sitecore certified developer base to manage the Sitecore platform (if you are using all features). It's the same case with others. But, finding a Sitecore certified (costs $$) developer is tough in the market. Now the market is growing (thanks to Sitecore promotional events) and Sitecore is gaining popularity, It may be easy to find such developers in the future. If you want to leverage most out of the Sitecore community you need to be a Sitecore certified developer.
  • Sitecore comes with lots of built-in features and marketplace components. I feel this puts in a little tricky situation. It gives an opportunity for a normal developer to use some of the free marketplace module, which may or may not be supported in a future version of Sitecore. which may put the entire platform in risk to upgrade to latest Sitecore version. You need to have a proper process to control and validate the marketplace components before using them.
Laxmi Srinivas Samayamantri | TrustRadius Reviewer

Likelihood to Renew

Drupal

Drupal 8.2
Based on 18 answers
The time and money invested into this platform were too great to discontinue it at this point. I'm sure it will be in use for a while. We have also spent time training many employees how to use it. All of these things add up to quite an investment in the product. Lastly, it basically fulfills what we need our intranet site to do.
Eric Batson | TrustRadius Reviewer

Sitecore Experience Manager

Sitecore Experience Manager 9.0
Based on 9 answers
Sitecore has proven that it can deliver on its promise of a robust, reliable enterprise CMS solution with plenty of features. Also, they keep updating it with more and better features. Now that we are highly trained on it we have started on getting the most out of it and we plan to keep doing more of that in the future.
Anonymous | TrustRadius Reviewer

Usability

Drupal

Drupal 10.0
Based on 9 answers
It's a great CMS platform and there are a ton of plugins to add some serious functionality, but the security updates are too complex to implement and considering the complexity of the platform, security updates are a must. I don't want my site breached because they make it too difficult to keep it up to date.
Anonymous | TrustRadius Reviewer

Sitecore Experience Manager

Sitecore Experience Manager 7.3
Based on 4 answers
With any platform that offers so much capability, usability will naturally be more challenging. Sitecore does an admirable job and made massive strides in version 8, but at some times offers too many ways to achieve the same task allows users to sometimes take a path less efficient than the preferred path.
Aaron Branson | TrustRadius Reviewer

Reliability and Availability

Drupal

Drupal 9.7
Based on 6 answers
Drupal itself does not tend to have bugs that cause sporadic outages. When deployed on a well-configured LAMP stack, deployment and maintenance problems are minimal, and in general no exotic tuning or configuration is required.For highest uptime, putting a caching proxy like Varnish in front of Drupal (or a CDN that supports dynamic applications).
Peter Wolanin | TrustRadius Reviewer

Sitecore Experience Manager

No score
No answers yet
No answers on this topic

Performance

Drupal

Drupal 8.9
Based on 4 answers
Drupal page loads can be slow, as a great many database calls may be required to generate a page. It is highly recommended to use caching systems, both built-in and external to lessen such database loads and improve performance. I haven't had any problems with behind-the-scenes integrations with external systems.
Michael Sypes | TrustRadius Reviewer

Sitecore Experience Manager

No score
No answers yet
No answers on this topic

Support Rating

Drupal

Drupal 5.0
Based on 8 answers
As noted earlier, the support of the community can be rather variable, with some modules attracting more attraction and action in their issue queues, but overall, the development community for Drupal is second to none. It probably the single greatest aspect of being involved in this open-source project.
Michael Sypes | TrustRadius Reviewer

Sitecore Experience Manager

Sitecore Experience Manager 9.1
Based on 4 answers
Sitecore Support is very knowledgeable and helpful. We have raised a number of issues with them and they rarely fail to come up with an acceptable solution.
Anonymous | TrustRadius Reviewer

In-Person Training

Drupal

Drupal 8.0
Based on 1 answer
I was part of the team that conducted the training. Our training was fine, but we could have been better informed on Drupal before we started providing it. If we did not have answers to tough questions, we had more technical staff we could consult with. We did provide hands-on practice time for the learners, which I would always recommend. That is where the best learning occurred.
Eric Batson | TrustRadius Reviewer

Sitecore Experience Manager

No score
No answers yet
No answers on this topic

Online Training

Drupal

Drupal 6.0
Based on 2 answers
The on-line training was not as ideal as the face-to-face training. It was done remotely and only allowed for the trainers to present information to the learners and demonstrate the platform online. There was not a good way to allow for the learners to practice, ask questions and have them answered all in the same session.
Eric Batson | TrustRadius Reviewer

Sitecore Experience Manager

Sitecore Experience Manager 10.0
Based on 1 answer
Sitecore captures and remembers every single interaction your customers and prospects have in any part of the system, allowing you to build comprehensive, ever-learning profiles of each individual. From email marketing, to social media, to online shopping, Sitecore remembers where each interaction left off so you can automatically continue the conversation. Sitecore helps you manage your content for each and every experience your customers enjoy. Customize what content you want and the system will take care of how it's displayed.
Anonymous | TrustRadius Reviewer

Implementation Rating

Drupal

Drupal 5.1
Based on 8 answers
Plan ahead as much you can. You really need to know how to build what you want with the modules available to you, or that you might need to code yourself, in order to make the best use of Drupal. I recommend you analyze the most technically difficult workflows and other aspects of your implementation, and try building some test versions of those first. Get feedback from stakeholders early and often, because you can easily find yourself in a situation where your implementation does 90% of what you want, but, due to something you didn't plan for, foresee, or know about, there's no feasible way to get past the last 10%
Michael Sypes | TrustRadius Reviewer

Sitecore Experience Manager

Sitecore Experience Manager 9.1
Based on 5 answers
Make sure you work with a partner that can help you take advantage of the entire platform. Specifically we see a lot of customers not taking advantage of Sitecore DMS and thus missing a huge opportunity. Sitecore is a platform that is meant to be constantly optimized and improved upon.
Chris Spears, CMTO | TrustRadius Reviewer

Alternatives Considered

Drupal

All of these products are in the same category, but Drupal has a different level of security, making it a much better choice for either blog platform, Websites or Intranets. The product itself is a much more professional offering, stacking up against the competition on templates, extensions and browser support
Jean Franco | TrustRadius Reviewer

Sitecore Experience Manager

The decision to select Sitecore was not ultimately mine, but the fact that we were able to leverage in-house Microsoft .Net (C#) experience on a platform that had a library of extensions, but also allowed us to customize and keep private our confidential IP has been a big help. When you see a SharePoint site or a Drupal site you can usually tell "oh this is a MS SharePoint site", but with Sitecore the ability to customize and have different views even different components based on device type makes Sitecore a clear winner.
Anonymous | TrustRadius Reviewer

Scalability

Drupal

Drupal 8.0
Based on 2 answers
Drupal is well known to be scalable, although it requires solid knowledge of MySQL best practices, caching mechanisms, and other server-level best practices. I have never personally dealt with an especially large site, so I can speak well to the issues associated with Drupal scaling.
Michael Sypes | TrustRadius Reviewer

Sitecore Experience Manager

No score
No answers yet
No answers on this topic

Return on Investment

Drupal

  • Drupal takes more investment up front to properly set up the development environment, but once done a Drupal instance can be confidently deployed with continuous development in mind. Cost of long term updates decreases over time.
  • Many efficiencies are gained with the right integration. We have developed integrations with CRM and ERP systems that automatically replicate data and reduce the need for duplicate data entry scenarios.
  • Modern responsive design and SEO aware taxonomies make Drupal the ideal platform for building out an inbound marketing strategy with content at the core. Attracting business and building a website that converts visitors into customers is where Drupal shines.
Shane Sevo | TrustRadius Reviewer

Sitecore Experience Manager

  • ROI depends so much on implementation. Its would be difficult to comment in a positive or negative regarding CMS product to direct ROI. A non-technical user would be surprised at what a basic installation of Sitecore looks like. "Hello World" comes to mind. With that in mind we can look at two things, Sitecore Support and Sitecore Partners.
  • Certified Internal Developers and Sitecore Support: This depends on the qualifications of your existing departments regarding implementing a enterprise CMS. No experience to some experience, this is a no brainer, rigorously vet top and middle partners and hire one to lead this effort. If your experienced still hire a partner and vet them but hire a middle to small partner and have them help, not lead.
  • "Sitecore Window": You could equate Sitecore in some implementation as throwing expensive parts at a car problem. If your business requirements and data consumption needs are not within this cost window then in the end on paper it will be difficult to see ROI or that there just wasn't a return. Then it will be time to look at other lower cost alternatives The initial cost is just the start. Over engineering and expensive horizontal integration partners can cost someone a promotion or job.
  • If your content workflows are complex, sites rendering data requirements are large and performance and scalability are paramount. Sitecore should be in your top 3.
Anonymous | TrustRadius Reviewer

Pricing Details

Drupal

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sitecore Experience Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Drupal
8.6
Sitecore Experience Manager
5.0

Likelihood to Renew

Drupal
8.2
Sitecore Experience Manager
9.0

Usability

Drupal
10.0
Sitecore Experience Manager
7.3

Reliability and Availability

Drupal
9.7
Sitecore Experience Manager

Performance

Drupal
8.9
Sitecore Experience Manager

Support Rating

Drupal
5.0
Sitecore Experience Manager
9.1

In-Person Training

Drupal
8.0
Sitecore Experience Manager

Online Training

Drupal
6.0
Sitecore Experience Manager
10.0

Implementation Rating

Drupal
5.1
Sitecore Experience Manager
9.1

Scalability

Drupal
8.0
Sitecore Experience Manager

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