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Sitecore Experience Manager

Sitecore Experience Manager

Overview

What is Sitecore Experience Manager?

Sitecore Experience Manager is an enterprise-grade CMS competing with Oracle WebCenter, IBM Web Content Manager and Adobe. It presents a fairly wide and comprehensive swath of inbuilt features. In Sitecore WCM editing takes place from within the page with its…

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Recent Reviews

TrustRadius Insights

Sitecore Experience Manager has been widely adopted by various organizations for its diverse range of use cases. With its efficient …
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Best CMS Product

9 out of 10
May 25, 2021
Incentivized
Implementations have been multi-business unit implementations where the business units across the whole organization and individual …
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Sitecore the Core of our Website

10 out of 10
September 15, 2016
We primarily use Sitecore for marketing our products. Each group is able to update their own content pages, while the web marketing team …
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Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Role-based user permissions (19)
    9.0
    90%
  • Code quality / cleanliness (18)
    9.0
    90%
  • Admin section (18)
    9.0
    90%
  • WYSIWYG editor (19)
    8.0
    80%
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Pricing

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N/A
Unavailable

What is Sitecore Experience Manager?

Sitecore Experience Manager is an enterprise-grade CMS competing with Oracle WebCenter, IBM Web Content Manager and Adobe. It presents a fairly wide and comprehensive swath of inbuilt features. In Sitecore WCM editing takes place from within the page with its inline editor, allowing editors and…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Square Online (formerly Weebly) is a basic content management system with blogging and eCommerce features. It can be utilized for building standard websites or specialized webpages for online stores.

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Product Demos

Sitecore Experience Manager (Publishing) in 300 seconds

YouTube

Sitecore Experience Manager (Publishing) in 300 seconds +

YouTube

XM Cloud Deploy Demo

YouTube
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

9
Avg 8.0

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8
Avg 7.7

Web Content Creation

Features that support the creation of website content.

8.4
Avg 7.6

Web Content Management

Features for managing website content

8.4
Avg 7.3
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Product Details

What is Sitecore Experience Manager?

Sitecore Experience Manager is an enterprise-grade CMS competing with Oracle WebCenter, IBM Web Content Manager and Adobe. It presents a fairly wide and comprehensive swath of inbuilt features. In Sitecore WCM editing takes place from within the page with its inline editor, allowing editors and authors to create display rules and content within the context of the page in an integrated process. It allows the creation of blogs, wikis, polls, integrates with social media, and is mobile-accessible for end users so as to provide a varied and tailored environment that is sensitive to visitor characteristics. Localization and regionalization allow the end user to see content in their home language. Analytics track visitor behavior, which aids in the generating of marketing reports and facilitating rule-based targeting. Experience Profiles give a rich understanding of single or groups of similar individuals, to give customer insights. The Sitecore Experience Database contains customer data and can draw additional data from CRM connected to it, for profiling visitors. Sitecore also has an AppCenter, where features can be augmented and expanded.

Sitecore is a paid platform for businesses of all sizes, and pricing varies accordingly with implementation and scale. Its licensing models is based on the number of Sitecore server installations and simultaneous users. When it is implemented as an Intranet pricing varies according to number of employees with access to it.


Sitecore Experience Manager Video

Sitecore Print Experience Manager Introduction

Sitecore Experience Manager Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Cascade CMS, Crownpeak CMS, and Elcom Platform are common alternatives for Sitecore Experience Manager.

Reviewers rate Role-based user permissions and Code quality / cleanliness and Admin section highest, with a score of 9.

The most common users of Sitecore Experience Manager are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(130)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Sitecore Experience Manager has been widely adopted by various organizations for its diverse range of use cases. With its efficient content management capabilities, authors have been able to easily update and publish site content at any time, resulting in streamlined content management processes. Additionally, Sitecore's ability to host multiple sites on a single instance has led to cost savings on maintenance and license fees.

The analytics features of Sitecore have proven invaluable in tracking visitor engagement and providing out-of-the-box dashboards and reports. This has allowed organizations to gain valuable insights into their website performance and make data-driven decisions. The Webform marketers module has enabled the creation of offline registration pages and seamless integration with external systems, empowering marketers to generate leads and improve customer interactions.

Sitecore's Web Content Management functionality has been highly effective in managing websites, enabling regular updates, new page additions, and edits. The user-friendly interface has made it accessible for non-technical employees to manage content and documents, including marketing and pricing functions. By consolidating assets into a single repository, Sitecore has also improved turnaround times for managing multiple websites.

For digital marketing teams, Sitecore has proven to be an indispensable tool. It has facilitated lead generation forms, product promotions, and event pages, allowing marketers to effectively engage with their target audience. Furthermore, the platform's robustness and ease of use have made it a popular choice across different brands, enabling customization and building custom layers on top of the out-of-the-box code.

In the realm of e-commerce applications, Sitecore has excelled in managing products, partner networks, training, and services. Its seamless integration with backend membership databases has provided users with a smooth experience for event registration and community engagement. Moreover, as a content entry point for websites, Sitecore has offered initial orientation and ongoing support from organizations.

The versatility of Sitecore is further showcased in its ability to address challenges such as updating webpages, customizing web content, and automating SEO requirements. It has allowed businesses to meet their CMS needs while providing the flexibility for customization based on unique business requirements. Both marketing and IT users have relied on Sitecore for editing pages and content on organization websites.

One of the standout features of Sitecore is its ability to deliver contextual marketing and content experiences. This fosters customer loyalty and drives business value by tailoring user journeys based on customer preferences. Through functionalities like A/B testing and personalization, organizations can optimize their customer experiences to increase conversions and build lasting relationships.

Sitecore's collaborative capabilities have

Seamless Integration with External Systems: Multiple reviewers have praised Sitecore Experience Manager for its ability to seamlessly integrate with external systems such as CRM platforms, email platforms, and social platforms. This integration has allowed users to easily create personalized experiences on their websites, enhancing customer engagement and satisfaction.

Robust API for Custom Solutions: Several users have been impressed by the robustness and depth of Sitecore Experience Manager's API. They have found that this feature provides maximum flexibility for developers to implement custom solutions and integrations. This level of customization has enabled businesses to tailor the software according to their specific needs, resulting in a highly adaptable and efficient solution.

Suitability for Enterprise-level Requirements: Many reviewers have highlighted that Sitecore Experience Manager is designed to meet enterprise-level requirements. This indicates that the software can handle heavy loads and perform reliably even in demanding environments. The scalability and reliability of Sitecore Experience Manager make it suitable for high-traffic sites, ensuring a seamless user experience regardless of the volume of traffic or complexity of operations.

Challenging and non-intuitive user interface: Several users have found the user interface of Sitecore to be challenging and not user-friendly, especially when dealing with complex features and functionalities.

Maturing email marketing capabilities: Some users have expressed that the email marketing capabilities of Sitecore are still maturing, with limitations in terms of volume capacity and advanced features.

Difficulty finding suitable e-commerce solutions: Many users find it difficult to determine the most suitable e-commerce solution for their specific business needs among the multiple options offered by Sitecore and its partners.

Attribute Ratings

Reviews

(1-19 of 19)
Companies can't remove reviews or game the system. Here's why
May 25, 2021

Best CMS Product

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Web Content Creation (8)
83.75%
8.4
WYSIWYG editor
80%
8.0
Code quality / cleanliness
90%
9.0
Admin section
90%
9.0
Page templates
80%
8.0
Library of website themes
80%
8.0
Mobile optimization / responsive design
80%
8.0
Publishing workflow
80%
8.0
Form generator
90%
9.0
Web Content Management (5)
84%
8.4
Content taxonomy
90%
9.0
SEO support
80%
8.0
Bulk management
80%
8.0
Availability / breadth of extensions
80%
8.0
Community / comment management
90%
9.0
Platform & Infrastructure (2)
80%
8.0
API
80%
8.0
Internationalization / multi-language
80%
8.0
Security (1)
90%
9.0
Role-based user permissions
90%
9.0
CMS programming language or framework
N/A
N/A
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Web Content Creation (8)
52.5%
5.3
WYSIWYG editor
50%
5.0
Code quality / cleanliness
50%
5.0
Admin section
50%
5.0
Page templates
50%
5.0
Library of website themes
50%
5.0
Mobile optimization / responsive design
50%
5.0
Publishing workflow
70%
7.0
Form generator
50%
5.0
Web Content Management (5)
38%
3.8
Content taxonomy
50%
5.0
SEO support
50%
5.0
Bulk management
50%
5.0
Availability / breadth of extensions
40%
4.0
Community / comment management
N/A
N/A
Platform & Infrastructure (2)
25%
2.5
API
50%
5.0
Internationalization / multi-language
N/A
N/A
Security (1)
70%
7.0
Role-based user permissions
70%
7.0
CMS programming language or framework
N/A
N/A
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Web Content Creation (8)
75%
7.5
WYSIWYG editor
70%
7.0
Code quality / cleanliness
80%
8.0
Admin section
100%
10.0
Page templates
70%
7.0
Library of website themes
N/A
N/A
Mobile optimization / responsive design
80%
8.0
Publishing workflow
100%
10.0
Form generator
100%
10.0
Web Content Management (5)
80%
8.0
Content taxonomy
100%
10.0
SEO support
80%
8.0
Bulk management
80%
8.0
Availability / breadth of extensions
60%
6.0
Community / comment management
80%
8.0
Platform & Infrastructure (2)
90%
9.0
API
80%
8.0
Internationalization / multi-language
100%
10.0
Security (1)
100%
10.0
Role-based user permissions
100%
10.0
CMS programming language or framework
N/A
N/A
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Web Content Creation (8)
70%
7.0
WYSIWYG editor
70%
7.0
Code quality / cleanliness
80%
8.0
Admin section
80%
8.0
Page templates
80%
8.0
Library of website themes
80%
8.0
Mobile optimization / responsive design
90%
9.0
Publishing workflow
N/A
N/A
Form generator
80%
8.0
Web Content Management (5)
14%
1.4
Content taxonomy
N/A
N/A
SEO support
N/A
N/A
Bulk management
N/A
N/A
Availability / breadth of extensions
70%
7.0
Community / comment management
N/A
N/A
Platform & Infrastructure (2)
40%
4.0
API
80%
8.0
Internationalization / multi-language
N/A
N/A
Security (1)
80%
8.0
Role-based user permissions
80%
8.0
CMS programming language or framework
N/A
N/A
Erica Marois | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Web Content Creation (8)
42.5%
4.3
WYSIWYG editor
70%
7.0
Code quality / cleanliness
60%
6.0
Admin section
N/A
N/A
Page templates
N/A
N/A
Library of website themes
N/A
N/A
Mobile optimization / responsive design
70%
7.0
Publishing workflow
70%
7.0
Form generator
70%
7.0
Web Content Management (5)
58%
5.8
Content taxonomy
90%
9.0
SEO support
N/A
N/A
Bulk management
80%
8.0
Availability / breadth of extensions
60%
6.0
Community / comment management
60%
6.0
Platform & Infrastructure (2)
N/A
N/A
API
N/A
N/A
Internationalization / multi-language
N/A
N/A
Security (1)
70%
7.0
Role-based user permissions
70%
7.0
CMS programming language or framework
N/A
N/A
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Web Content Creation (7)
47.142857142857146%
4.7
WYSIWYG editor
60%
6.0
Code quality / cleanliness
50%
5.0
Admin section
50%
5.0
Page templates
60%
6.0
Mobile optimization / responsive design
50%
5.0
Publishing workflow
50%
5.0
Form generator
10%
1.0
Web Content Management (3)
50%
5.0
Content taxonomy
70%
7.0
Availability / breadth of extensions
30%
3.0
Community / comment management
50%
5.0
Platform & Infrastructure (1)
20%
2.0
Internationalization / multi-language
20%
2.0
Security (1)
80%
8.0
Role-based user permissions
80%
8.0
CMS programming language or framework
N/A
N/A
Pooja Sawant | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Web Content Creation (8)
53.75%
5.4
WYSIWYG editor
60%
6.0
Code quality / cleanliness
70%
7.0
Admin section
60%
6.0
Page templates
60%
6.0
Library of website themes
N/A
N/A
Mobile optimization / responsive design
50%
5.0
Publishing workflow
70%
7.0
Form generator
60%
6.0
Web Content Management (5)
40%
4.0
Content taxonomy
70%
7.0
SEO support
70%
7.0
Bulk management
N/A
N/A
Availability / breadth of extensions
N/A
N/A
Community / comment management
60%
6.0
Platform & Infrastructure (2)
70%
7.0
API
80%
8.0
Internationalization / multi-language
60%
6.0
Security (1)
60%
6.0
Role-based user permissions
60%
6.0
CMS programming language or framework
N/A
N/A
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Web Content Creation (8)
35%
3.5
WYSIWYG editor
60%
6.0
Code quality / cleanliness
70%
7.0
Admin section
40%
4.0
Page templates
40%
4.0
Library of website themes
N/A
N/A
Mobile optimization / responsive design
70%
7.0
Publishing workflow
N/A
N/A
Form generator
N/A
N/A
Web Content Management (5)
44%
4.4
Content taxonomy
70%
7.0
SEO support
70%
7.0
Bulk management
N/A
N/A
Availability / breadth of extensions
20%
2.0
Community / comment management
60%
6.0
Platform & Infrastructure (2)
80%
8.0
API
70%
7.0
Internationalization / multi-language
90%
9.0
Security (1)
90%
9.0
Role-based user permissions
90%
9.0
CMS programming language or framework
N/A
N/A
s c | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Web Content Creation (8)
63.75%
6.4
WYSIWYG editor
50%
5.0
Code quality / cleanliness
50%
5.0
Admin section
50%
5.0
Page templates
70%
7.0
Library of website themes
60%
6.0
Mobile optimization / responsive design
80%
8.0
Publishing workflow
80%
8.0
Form generator
70%
7.0
Web Content Management (5)
72%
7.2
Content taxonomy
60%
6.0
SEO support
70%
7.0
Bulk management
70%
7.0
Availability / breadth of extensions
80%
8.0
Community / comment management
80%
8.0
Platform & Infrastructure (2)
70%
7.0
API
70%
7.0
Internationalization / multi-language
70%
7.0
Security (1)
70%
7.0
Role-based user permissions
70%
7.0
CMS programming language or framework
N/A
N/A
Laxmi Srinivas Samayamantri | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Web Content Creation (8)
77.5%
7.8
WYSIWYG editor
90%
9.0
Code quality / cleanliness
90%
9.0
Admin section
80%
8.0
Page templates
90%
9.0
Library of website themes
N/A
N/A
Mobile optimization / responsive design
100%
10.0
Publishing workflow
100%
10.0
Form generator
70%
7.0
Web Content Management (5)
72%
7.2
Content taxonomy
90%
9.0
SEO support
90%
9.0
Bulk management
90%
9.0
Availability / breadth of extensions
90%
9.0
Community / comment management
N/A
N/A
Platform & Infrastructure (2)
85%
8.5
API
80%
8.0
Internationalization / multi-language
90%
9.0
Security (1)
90%
9.0
Role-based user permissions
90%
9.0
CMS programming language or framework
N/A
N/A
Score 10 out of 10
Vetted Review
Verified User
Web Content Creation (8)
85%
8.5
WYSIWYG editor
90%
9.0
Code quality / cleanliness
100%
10.0
Admin section
100%
10.0
Page templates
100%
10.0
Library of website themes
N/A
N/A
Mobile optimization / responsive design
100%
10.0
Publishing workflow
100%
10.0
Form generator
90%
9.0
Web Content Management (5)
100%
10.0
Content taxonomy
100%
10.0
SEO support
100%
10.0
Bulk management
100%
10.0
Availability / breadth of extensions
100%
10.0
Community / comment management
100%
10.0
Platform & Infrastructure (2)
100%
10.0
API
100%
10.0
Internationalization / multi-language
100%
10.0
Security (1)
100%
10.0
Role-based user permissions
100%
10.0
CMS programming language or framework
N/A
N/A
August 09, 2016

Sitecore review

Alex Lada | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Web Content Creation (8)
76.25%
7.6
WYSIWYG editor
80%
8.0
Code quality / cleanliness
90%
9.0
Admin section
100%
10.0
Page templates
70%
7.0
Library of website themes
N/A
N/A
Mobile optimization / responsive design
80%
8.0
Publishing workflow
100%
10.0
Form generator
90%
9.0
Web Content Management (5)
86%
8.6
Content taxonomy
100%
10.0
SEO support
90%
9.0
Bulk management
80%
8.0
Availability / breadth of extensions
80%
8.0
Community / comment management
80%
8.0
Platform & Infrastructure (2)
50%
5.0
API
100%
10.0
Internationalization / multi-language
N/A
N/A
Security (1)
100%
10.0
Role-based user permissions
100%
10.0
CMS programming language or framework
N/A
N/A
Nancy Martineau | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Web Content Creation (8)
72.5%
7.3
WYSIWYG editor
80%
8.0
Code quality / cleanliness
80%
8.0
Admin section
90%
9.0
Page templates
80%
8.0
Library of website themes
50%
5.0
Mobile optimization / responsive design
80%
8.0
Publishing workflow
80%
8.0
Form generator
40%
4.0
Web Content Management (5)
80%
8.0
Content taxonomy
70%
7.0
SEO support
90%
9.0
Bulk management
80%
8.0
Availability / breadth of extensions
80%
8.0
Community / comment management
80%
8.0
Platform & Infrastructure (2)
75%
7.5
API
70%
7.0
Internationalization / multi-language
80%
8.0
Security (1)
80%
8.0
Role-based user permissions
80%
8.0
CMS programming language or framework
N/A
N/A
Laura Bruss | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Web Content Creation (8)
52.5%
5.3
WYSIWYG editor
80%
8.0
Code quality / cleanliness
80%
8.0
Admin section
80%
8.0
Page templates
90%
9.0
Library of website themes
N/A
N/A
Mobile optimization / responsive design
N/A
N/A
Publishing workflow
90%
9.0
Form generator
N/A
N/A
Web Content Management (5)
68%
6.8
Content taxonomy
100%
10.0
SEO support
80%
8.0
Bulk management
N/A
N/A
Availability / breadth of extensions
70%
7.0
Community / comment management
90%
9.0
Platform & Infrastructure (2)
N/A
N/A
API
N/A
N/A
Internationalization / multi-language
N/A
N/A
Security (1)
100%
10.0
Role-based user permissions
100%
10.0
CMS programming language or framework
N/A
N/A
Aaron Branson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
ResellerIncentivized
Web Content Creation (8)
71.25%
7.1
WYSIWYG editor
80%
8.0
Code quality / cleanliness
100%
10.0
Admin section
100%
10.0
Page templates
N/A
N/A
Library of website themes
N/A
N/A
Mobile optimization / responsive design
100%
10.0
Publishing workflow
100%
10.0
Form generator
90%
9.0
Web Content Management (5)
84%
8.4
Content taxonomy
100%
10.0
SEO support
100%
10.0
Bulk management
70%
7.0
Availability / breadth of extensions
70%
7.0
Community / comment management
80%
8.0
Platform & Infrastructure (2)
100%
10.0
API
100%
10.0
Internationalization / multi-language
100%
10.0
Security (1)
100%
10.0
Role-based user permissions
100%
10.0
CMS programming language or framework
N/A
N/A
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Web Content Creation (8)
61.25%
6.1
WYSIWYG editor
80%
8.0
Code quality / cleanliness
70%
7.0
Admin section
80%
8.0
Page templates
80%
8.0
Library of website themes
N/A
N/A
Mobile optimization / responsive design
50%
5.0
Publishing workflow
80%
8.0
Form generator
50%
5.0
Web Content Management (5)
76%
7.6
Content taxonomy
80%
8.0
SEO support
50%
5.0
Bulk management
100%
10.0
Availability / breadth of extensions
70%
7.0
Community / comment management
80%
8.0
Platform & Infrastructure (2)
80%
8.0
API
70%
7.0
Internationalization / multi-language
90%
9.0
Security (1)
90%
9.0
Role-based user permissions
90%
9.0
CMS programming language or framework
N/A
N/A
David Drinnon | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Web Content Creation (8)
61.25%
6.1
WYSIWYG editor
50%
5.0
Code quality / cleanliness
N/A
N/A
Admin section
60%
6.0
Page templates
80%
8.0
Library of website themes
60%
6.0
Mobile optimization / responsive design
90%
9.0
Publishing workflow
100%
10.0
Form generator
50%
5.0
Web Content Management (5)
80%
8.0
Content taxonomy
70%
7.0
SEO support
70%
7.0
Bulk management
80%
8.0
Availability / breadth of extensions
90%
9.0
Community / comment management
90%
9.0
Platform & Infrastructure (2)
100%
10.0
API
100%
10.0
Internationalization / multi-language
100%
10.0
Security (1)
100%
10.0
Role-based user permissions
100%
10.0
CMS programming language or framework
N/A
N/A
July 17, 2015

A Sitecore overview

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Web Content Creation (6)
100%
10.0
WYSIWYG editor
100%
10.0
Code quality / cleanliness
100%
10.0
Admin section
100%
10.0
Page templates
100%
10.0
Publishing workflow
100%
10.0
Form generator
100%
10.0
Web Content Management
N/A
N/A
Platform & Infrastructure (2)
100%
10.0
API
100%
10.0
Internationalization / multi-language
100%
10.0
Security (1)
100%
10.0
Role-based user permissions
100%
10.0
CMS programming language or framework
N/A
N/A
July 07, 2015

Sitecore

Score 10 out of 10
Vetted Review
Verified User
Web Content Creation (5)
78%
7.8
WYSIWYG editor
70%
7.0
Code quality / cleanliness
80%
8.0
Admin section
90%
9.0
Publishing workflow
70%
7.0
Form generator
80%
8.0
Web Content Management (1)
100%
10.0
Availability / breadth of extensions
100%
10.0
Platform & Infrastructure (2)
100%
10.0
API
100%
10.0
Internationalization / multi-language
100%
10.0
Security (1)
90%
9.0
Role-based user permissions
90%
9.0
CMS programming language or framework
N/A
N/A
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