Best CMS Product
May 25, 2021

Best CMS Product

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sitecore Experience Manager

Implementations have been multi-business unit implementations where the business units across the whole organization and individual marketing departments were using Sitecore Experience Manager to power their external sites and allow for digital marketing across business units for their end users.
  • Sitecore Experience Manager has a capable UI for editing content. Though some competition may do better in this regard, Sitecore's editing interface is fully capable.
  • Its easy to learn how to use Sitecore. I've used WordPress in the past. While they feel more modern, I actually think Sitecore is more straightforward for a new user.
  • Manages many categories and subcategories of content.
  • Implementing it is very expensive from a software and development point of view.
  • Sitecore Experience Manager does not work well in Google Chrome. Not a deal breaker, but a little annoying. I have the best luck running Sitecore in Firefox.
  • We've had trouble scheduling publications
  • The price falls more to the premium side of things.
  • Sitecore Experience Manager has allowed the roll out of very big and complex platforms.
  • Streamlined content creation processes with approvals built in
  • Reduced the time spent managing content and documents.
The main reason to use Sitecore Experience Manager is if you want to develop something completely custom. Sitecore is best suited for very robust, multi-page websites. If you need to build out a website that supports multiple product lines, Sitecore could be a good option.

Do you think Sitecore Experience Manager delivers good value for the price?

Yes

Are you happy with Sitecore Experience Manager's feature set?

Yes

Did Sitecore Experience Manager live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sitecore Experience Manager go as expected?

I wasn't involved with the implementation phase

Would you buy Sitecore Experience Manager again?

Yes

We're able to have unlimited users in Sitecore Experience Manager at any given time, increased knowledge of customers and unique behaviors among personas.
Integration of our leads form with SalesForce.com helped to streamline the process.
However it was very expensive to implement and maintain.

Sitecore Experience Manager Feature Ratings

WYSIWYG editor
8
Code quality / cleanliness
9
Admin section
9
Page templates
8
Library of website themes
8
Mobile optimization / responsive design
8
Publishing workflow
8
Form generator
9
Content taxonomy
9
SEO support
8
Bulk management
8
Availability / breadth of extensions
8
Community / comment management
9
API
8
Internationalization / multi-language
8
Role-based user permissions
9