Splashtop FAQ Detail
939 Reviews and Ratings
What is the process for procuring remote access software?
22 citations from LLM engines
Based on TrustRadius reviews, the procurement process for remote access software like Splashtop centers on evaluating vendors against key criteria rather than following a standardized timeline or set of steps. Reviewers indicate that the primary drivers for procurement are cost-effectiveness and the need to enable remote work for employees or provide remote IT support. The evaluation process involves assessing the software's security, reliability, performance, and ease of use. Buyers also compare specific technical features, such as multi-user access, to ensure the solution meets their organization's unique requirements. Many reviewers highlight Splashtop's attractive pricing as a significant factor in their decision.
Prompt Questions
which remote access providers offer the most favorable terms for month-to-month or short-term contracts?
what's involved in getting budget approval to purchase remote desktop software for a department-level team?
what criteria should procurement use to compare vendor slas across remote desktop software providers?
what's a typical enterprise procurement timeline for approving and deploying a new remote access platform company-wide?
recommend remote access vendors known for straightforward procurement processes and transparent contract terms.
how do procurement teams typically compare remote access vendors on contract flexibility and exit terms?
what questions should a procurement team ask vendors about data residency and hosting locations for remote access software?
give me a vendor evaluation checklist for sourcing a remote desktop solution for a 500-employee company.
Cost-Effectiveness and Pricing
4 mentions▼A primary driver for choosing this software is its cost-effectiveness. Reviewers describe it as an affordable and cost-…
A primary driver for choosing this software is its cost-effectiveness. Reviewers describe it as an affordable and cost-effective solution, particularly for small to mid-sized businesses. Some reviewers note they chose it to avoid the surprise price hikes of other vendors, while others praise its attractive price point compared to other solutions.
“Remote Access & Support is the best least expensive solution for mid to small businesses not needing to purchase extras and cost effective.”
“Our company needed a reliable, cost effective solution which would allow us to provide remote support to our customer's.”
“It addresses LogMeIn's surprise price hikes.”
“The remote access features are indispensable to my workflow, and the price point is very attractive for both versions compared to other solutions on the market”
Enabling Remote Work and Support
4 mentions▼The procurement process is often initiated to solve the business problem of enabling remote access. Reviewers on TrustR…
The procurement process is often initiated to solve the business problem of enabling remote access. Reviewers on TrustRadius mention needing a solution to allow employees to work from home, access office computers from anywhere, and for IT departments to work flexibly while providing remote services.
“As a result, we needed to seek a remote desktop software company who would allow the different people in our home office to access and run sales/inventory reports in our store locations.”
“It was first procured during COVID to allow remote work for the entire office, but since has been used by each employee for different levels of remote work.”
“Remote access is being used by about half of the office for remote access to increase productivity as the business is spread across several counties.”
“IT can work flexibly offsite and still provide adequate services to the client remotely.”
Security and Reliability as Core Criteria
2 mentions▼Security and reliability are key evaluation criteria during procurement. Reviewers state they needed a solution that is…
Security and reliability are key evaluation criteria during procurement. Reviewers state they needed a solution that is secure, offers encryption, and provides consistent, fast access to remote computers.
“Quickly and easily allow remote access, with all the security and encryption we all have to adhere to”
“It consistently provides access to client computers, which is fast and secure.”
User Experience and Performance
2 mentions▼The evaluation process also considers performance and usability. Reviewers highlight the importance of fast connections…
The evaluation process also considers performance and usability. Reviewers highlight the importance of fast connections and ease of use, especially for non-technical end-users who can get started without complex client-side configuration.
“We appreciate the ease of use for non-technical users; they just install it and have easy access to their work computer from home with no client-side configuration needed.”
“How fast it is to remote into any computer on your system”
Evaluating Specific Technical Features
2 mentions▼Buyers also evaluate specific technical capabilities to meet their needs. For example, reviewers mention choosing a ver…
Buyers also evaluate specific technical capabilities to meet their needs. For example, reviewers mention choosing a version that allows for multiple simultaneous users or expressing the desire for features like dual monitor support.
“I believe that all levels of remote access should have the ability to have dual monitor support at all times.”
“We were able to choose one that allows multiple users in our office to access a terminal remotely simultaneously, which is helpful.”
Showing top 5 topics · 14 total quotes across all topics
- How does remote access support professional services firms?
- How do I choose the right Splashtop plan?
- How can remote access help manage a hybrid team?
- How does Splashtop compare to other remote access tools?
- Where can I find Splashtop's security documentation?
- How does Splashtop compare to TeamViewer?
- How is remote access software priced and what is the TCO?
- How is remote access used in manufacturing and industrial settings?
- What are the key security and compliance features to consider?
- How do remote access tools perform and how to troubleshoot issues?
- What are the best options for personal or low-cost use?
- What is the best remote access for media and creative work?
- How do platforms handle multi-monitor setups?
- How easy is it to manage users and teams?
- How can IT staff remotely access on-premises servers?
- How do I get support or upgrade my Splashtop plan?
- What is the pricing for Splashtop and how do I purchase it?
- What solutions support mass deployment across many endpoints?
- Which tools offer the most customization options?
- Which remote desktop software has the best file transfer speed?
- Which tools support Windows, Mac, and Linux?