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Tookan is a versatile platform that has proven to be highly beneficial for users in various industries. For installation jobs, users have …
Overview
What is Tookan?
Tookan is an enterprise-level delivery management software designed to enable businesses to provide unbeatable last-mile delivery experiences to customers. The vendor provides its features as:Real-time trackingTrack real-time, Optimize routes, schedules, and resource allocation in one centralized view.Notifications & AlertsStay updated…
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What is Tookan?
Tookan is an enterprise-level delivery management software designed to enable businesses to provide unbeatable last-mile delivery experiences to customers. The vendor provides its features as: Real-time tracking Track real-time, Optimize routes, schedules, and resource allocation…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Tookan Agent app Task Journey Demo (Hindi)
YouTube
Customer App | Tookan Demo
YouTube
Tookan - Geo Fence Demo
YouTube
Tookan - Templates Demo
YouTube
Tookan Agent App Demo
YouTube
Understanding Customer Application | Tookan Demo
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Tookan?
Tookan is an enterprise-level delivery management software designed to enable businesses to provide unbeatable last-mile delivery experiences to customers. The vendor provides its features as:
- Real-time tracking
- Track real-time, Optimize routes, schedules, and resource allocation in one centralized view.
- Notifications & Alerts
- Stay updated by tracking orders with customized alerts and resolve issues proactively.
- Automate Logistics
- Assign tasks, schedule, dispatch, and manage your orders by automating repetitive tasks.
- Analytics
- Analyze data and reports to improve and optimize the performance of fleets and drivers.
- Task Notification
- Customize operational alerts and communicate directly with managers, dispatch, and customers.
- Optimized Routes
- Navigate to multiple destinations and ensure on-time deliveries.
- Proof of Delivery
- Allows agents to scan barcodes, add notes, images and collect digital signatures.
- Navigation
- Access to customer information, track tasks, and travel hands-free.
Tookan Video
Tookan is a SaaS based delivery management platform. It is a smart and reliable way to streamline delivery processes and manage field workforces that enable on-demand deliveries, at-home services and on-field customer acquisition across many industries like Food, Grocery, Heal...
Show More Tookan Integrations
- Merchant e-Solutions
- Fugu
- Shopify
- Shopify Plus
- Xero
- Twilio Flex, now part of Twilio CPaaS
- PayU
- Infobip
- Plivo
- Stripe Payments
- WooCommerce
- Gupshup
- Stripe Connect
- Broadcast
- Bulbul
- Route Optimization
- Redirect Tracking Link
- Map Overlays
- Task ETA
- Automatic Barcode Generation
- Tookan Forms
- Toll Charges
- Video Calls (OpenTok)
- Validate Identity (OTP)
- GPS Tracker
- Task Pricing & Agent Earning
- Hippo Live Chat
- Reports & Visualization
- Branded Agent Applications
- Jungle Cannabis Suite
- Custom CSV Support
- App Invoicing Module
- Email Parsing
- Monibyte
- Number Masking
- Offline Sync
- Track Customer Emails
- Control Agent Schedule
- Recurring Tasks
- Rate Your Customers
- Scan To Assign
- Customer Signup
- Workforce Identity Management
- Integrate with Zapier
- Integration with Gloria Food
- Beauty Mobile App
- Taxi Mobile App
- Laundry Mobile App
- Home Services Mobile App
- Car Wash Mobile App
- Agent Wallet
- Grubhub
- Mobivate
- Two Factor
- Eat 24
- EBS
- Payflow
- Hungryhouse
- Hubtel
- Simply Delivery
- Payfort
- EatStreet
- Paystack
- Just Eat
- Delivery.com
- MTN mobile money
- EatNow
- NMI
- Blizzfull
Tookan Competitors
- OptimoRoute
- Onfleet
- Bringg
- Route4Me
- Routific
- RouteXL
Tookan Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
| Supported Countries | Namibia, Andorra, Angola, Burundi, Cameroon, Cape, Verde, Comoros, Congo, Ethiopia, Gabon, Gambia, Ghana, Liberia, Lesotho, Malawi, Mauritania, Mozambique, Rwanda, Senegal, Sierra, Sudan, Swaziland, Tanzania, United Republic of Togo, Tunisia, Uganda, Zambia, Zimbabwe, Libya, Somalia, Burkina, Faso, Guinea, Botswana, Benin, Congo, Ukraine, Russia, Pakistan, Bangladesh, Uzbekistan, Afghanistan, Kazakhstan, Tajikistan, Mauritius, China, Sri Lanka, Hong Kong, Armenia, Japan, Nepal, Kyrgyzstan, Bhutan, Taiwan, Brunei, Darussalam, Guam, Korea, Republic of Maldives, Mali, Mongolia, Myanmar, Russian Federation, Taiwan, Province of China, Turkmenistan, Bulgaria, Bosnia and Herzegovina, Belarus, Belgium, Norway, Switzerland, United Kingdom, Saint Vincent and the Grenadines, Portugal, Malta, Germany, France, Greece, Honduras, Serbia, Italy, Spain, Sweden, Albania, Romania, Netherlands, Iceland, Austria, Georgia, Poland, Saint Lucia, Croatia, Cyprus, Czech Republic, Estonia, Finland, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Macedonia, the Former Yugoslav Republic Moldova, Republic of Montenegro, Slovakia, Slovenia, Macedonia, India, Morocco, United Arab Emirates, Israel, Egypt, Lebanon, Azerbaijan, Turkey, Iraq, Jordan, Bahrain, Yemen, Saudi Arabia, Qatar, Kuwait, Iran, Oman, Palestine, State of Iran, Canada, Jamaica, Guatemala, Costa Rica, Mexico, Samoa, Haiti, Belize, Denmark, Bahamas, Panama, Puerto Rico, Saint Kitts and Nevis, Turks and Caicos Islands, Greenland, Australia, New Zealand, Solomon Islands, Fiji, Kiribati, vanuatu, Nigeria, South Africa, Kenya, Algeria, Colombia, Peru, Suriname, Trinidad and Tobago, Argentina, Brazil, Aruba, Bolivia, Plurinational State of Chile, Ecuador, Guyana, Paraguay, Uruguay, Venezuela, Bolivarian Republic of Thailand, Indonesia, Malaysia, Vietnam, Timor-Leste, Philippines, Singapore, Cambodia, Laos, Viet Nam, Papua New Guinea, United States |
| Supported Languages | English, Spanish, Arabic, Czech, Danish, Dutch, French, German, Greek, Hebrew, Hindi, Indonesian, Italian, Japanese, Persian, Polish, Portuguese, Romanian, Russian, Turkish, Vietnamese |
Tookan Customer Size Distribution
| Consumers | 20% |
|---|---|
| Small Businesses (1-50 employees) | 40% |
| Mid-Size Companies (51-500 employees) | 15% |
| Enterprises (more than 500 employees) | 25% |
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Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Tookan is a versatile platform that has proven to be highly beneficial for users in various industries. For installation jobs, users have been able to capture and track all their job details, resulting in improved productivity. The platform has effectively solved the issue of delivery management by providing users with digital and easily accessible information, leading to increased efficiency. Users in the logistics industry have greatly benefited from real-time data tracking of their fleet, allowing them to maintain service quality and ensure timely deliveries.
House shifting operations have become more manageable with Tookan's help, as it streamlines the process and enables effective tracking. For agents and contractors, the software has improved business productivity by providing location and customer information, minimizing the need for constant communication. Auto order allocation has been a popular feature among users, allowing them to optimize performance and improve overall efficiency.
Tookan has also played a significant role in the food delivery service industry by streamlining processes and ensuring on-time delivery, ultimately enhancing customer satisfaction. Its integration with QuickBooks has made billing and reconciliation easier for users, further improving their experience. With its powerful driver tracking capabilities, Tookan has successfully solved a long-standing headache for users in managing fleets.
Overall, Tookan has proven to be a reliable solution for solving logistical challenges and optimizing routes for various businesses. It offers customization options, integrates seamlessly with other platforms, improves communication with customers, and enables proof of delivery. With its user-friendly interface and high-end technology, Tookan has facilitated growth in businesses across different sectors while providing an overall positive user experience.
Tookan receives high recommendations from users for its ability to effectively manage deliveries, schedule tasks, and track parcels. Users suggest clearly defining customization needs from the start and seeking assistance from Tookan's support team. Additionally, they recommend considering alternatives like Onfleet or OnTime 360 for added value, despite their higher price points. Overall, Tookan is praised as an excellent tool for improving the efficiency of last-mile delivery businesses. However, users caution that bug fixes, updates, and support for customizations may at times be slow.