Yellow Messenger

Yellow Messenger Reviews

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Ratings and Reviews
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Prafulla Prakash | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
If you can map what your customers want, Yellow Messenger enables organizations to bring in a lot of improvements into their operations team. Some of the specific things we saw a difference in were operations efficiency, volume handled, and cost management.
  • Innovation - They excel in creating conversational bots. They can provide meaningful innovations & insights into the products they build for us
  • Automation - They can literally automate everything you need to automate
  • Customization - Their product & solutions are customizable to tailor one's needs specifically
  • Live agent dashboard can be made more robust than it is at the moment, although they are a long way through on this. I can see so many improvements and additions to their solution in last 1 year which has increased my appreciation for their solution.
Yellow Messenger is well suited for any conversational team you have working in your operations team, i.e. customer service, service desk etc.
Support is great. We have a dedicated team helping out with emergencies. However, we also see the Yellow Messenger senior leadership getting involved proactively depending on the complexity of the problem at hand.

Yellow Messenger Scorecard Summary

What is Yellow Messenger?

Yellow Messenger is a Conversational AI Platform for Enterprises. The company helps enterprises transform core business functions - Sales, Marketing, Customer Support, HR, ITSM, Analytics and more, using AI and ML-powered Digital Assistants. Yellow Messenger's Digital Assistants are multilingual and Omni-Channel. The Digital Assistants are supported by robust NLP to ensure fluid conversation.

Yellow Messenger Features

  • Supported: Multilingual
  • Supported: Omni-Channel
  • Supported: Enterprise-Ready
  • Supported: Robust-NLP
  • Supported: Smart-Agent Management

Yellow Messenger Screenshots

Banking on the go!Infinitely PersonalisedCustomer Support 24/7Filipino support

Yellow Messenger Video

Conversations are natural. And they'll never change. But there's a new conversation. It's artificially real. Artificial Intelligence backed by NLP and ML to Reimagine a Billion Experiences!

Yellow Messenger Integrations

Yellow Messenger Competitors

Yellow Messenger Pricing

Yellow Messenger Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesIndia, Brunei, Burma (Myanmar), Cambodia, Timor-Leste, Indonesia, Laos, Malaysia, the Philippines, Singapore, Thailand, Vietnam, USA
Supported LanguagesAfrikaans, Albanian, Amharic, Arabic, Armenian, Azerbaijani, Bahasa (Malaysia/Indonesia), Basque, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Cebuano, Chinese (Simplified), Chinese (Traditional), Corsican, Croatian, Czech, Danish, Dutch, English, Esperanto, Estonian, Finnish, French, Frisian, Galician, Georgian, German, Greek, Gujarati, Haitian Creole, Hausa, Hawaiian, Hebrew, Hindi, Hmong, Hungarian, Icelandic, Igbo, Indonesian, Irish, Italian, Japanese, Javanese, Kannada, Kazakh, Khmer, Korean, Kurdish, Kyrgyz, Lao, Latin, Latvian, Lithuanian, Luxembourgish, Macedonian, Malagasy, Malay, Malayalam, Maltese, Maori, Marathi, Mongolian, Myanmar (Burmese), Nepali, Norwegian, Nyanja (Chichewa), Pashto, Persian, Polish Portuguese (Portugal, Brazil), Punjabi, Romanian, Russian, Samoan, Scots Gaelic, Serbian, Sesotho, Shona, Sindhi, Sinhala (Sinhalese), Slovak, Slovenian, Somali, Spanish, Sundanese, Swahili, Swedish, Tagalog (Filipino), Tajik, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Welsh, Xhosa, Yiddish, Yoruba, Zulu

Frequently Asked Questions

What is Yellow Messenger?

Yellow Messenger offers an AI powered conversational bot, designed for customer experience and engagement.

Who uses Yellow Messenger?

The most common users of Yellow Messenger are from Mid-size Companies and the Financial Services industry.